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In this episode, David and Lucas are joined by Kent Bullard of the Institute for Automotive Business Excellence. Kent sat down thinking there was going to be a meeting about recording a podcast but instead was surprised to find out they were actually going to record right away.He graciously stayed to discuss the motivation behind starting a business, what drives the desire for profits, and whether or not it’s even ethical to generate a profit. You might be surprised by what they have to say.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.comAfter going to GetShopWare.com, head over to https://bit.ly/ASTE-2022 to register for ASTE! Support the show
This is part 2 of Lucas and David's conversation with the founder of AutoText.Me, Chris Cloutier.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.comAfter going to GetShopWare.com, head over to https://bit.ly/ASTE-2022 to register for ASTE! Support the show
In this episode, Lucas and David are joined by Chris Cloutier, the founder of AutoText.me as well as the co-owner of Golden Rule Auto Care in Wylie, TX, and Rowlett, TX. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.comAfter going to GetShopWare.com, head over to https://bit.ly/ASTE-2022 to register for ASTE! Support the show
This is part 2 of David and Lucas' conversation with industry veteran Jeff Compton.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.comAfter going to GetShopWare.com, head over to https://bit.ly/ASTE-2022 to register for ASTE! Support the show
Who is getting the short end of the stick when things turn south? Is it the shop owner or is it the technician?Is ASE certification still relevant in today’s environment?Is it worth training on ADAS and should you pull out your lab scope at the beginning of the diagnostic process?David & Lucas cover all this and much more with industry veteran Jeff Compton.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.comAfter going to GetShopWare.com, head over to https://bit.ly/ASTE-2022 to register for ASTE! Support the show
Lucas and David are joined by Sean Tipping of the Automotive Diagnostic Podcast to discuss mobile diagnosticians and his upcoming trip to ASTE. Are they ruining the industry or making it better?Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.comAfter going to GetShopWare.com, head over to https://bit.ly/ASTE-2022 to register for ASTE! Support the show
In this episode, David & Lucas are joined by Chris Messer, Vice President and Publisher with Endeavor Business Media. Endeavor recently announced their acquisition of 10 Missions Media, publishers of magazines like Auto Service Professional, FenderBender, and Ratchet and Wrench. Chris discusses what that means and how it fits into the industry as a whole. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.comAfter going to GetShopWare.com, head over to https://bit.ly/ASTE-2022 to register for ASTE! Support the show
Director of Ideation at Dorman Products, Lester Kovacs sits back down with Lucas and David to discuss the aftermath of episode 47 as well as how he feels about dealerships sending out Dorman parts as their own. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.comAfter going to GetShopWare.com, head over to https://bit.ly/ASTE-2022 to register for ASTE! Support the show
You’ve been listening to this podcast for a while and heard us telling you how important it is to get to training events like The iSCAN Technical Training Conference 2022 by Autoland Scientech and The Institute for Automotive Business Excellence.Maybe you’re a shop owner who finally decided to shut down your shop and take everyone to training. Or, maybe you’re a technician who's convinced their owner to do the same.What does the experience of your first big training look like? In this episode, Lucas and David are joined by Jeremy and Ashley Jo Bloom owners of PNW Automotive in Astoria Oregon. This was their first European-specific training event and they tell about their experience attending ITTC 2022. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.comAfter going to GetShopWare.com, head over to https://bit.ly/ASTE-2022 to register for ASTE! Support the show
Diagnostician and trainer-extraordinaire Jim Morton is known for saying, "training doesn’t cost, it pays".But is that really true? In this episode recorded live at ITTC 2022 put on by Autoland Scientech, David and Lucas sit down with Dwayne Crawford the owner of Family Auto Care in Owings, MD as well as his technician Rick Curren. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.comAfter going to GetShopWare.com, head over to https://bit.ly/ASTE-2022 to register for ASTE! Support the show
Most would agree that the automotive industry could use more professionalism and expertise. With it would come an opportunity to offer higher wages and thus attract new talent into the field. What's the best path towards that end?Is it licensing? Is it government intervention?We dive into this topic with Kent and Cecil Bullard of the Institute for Automotive Business Excellence. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.comAfter going to GetShopWare.com, head over to https://bit.ly/ASTE-2022 to register for ASTE! Support the show
In this episode, recorded live at The iSCAN Technical Training Conference 2022 put on by Autoland Scientech and The Institute for Automotive Business Excellence, we sit down with Joshua Carton, the Managing Director, and Founder at Curien, a company that is building unique products in both the hardware and data intelligence space for the automotive aftermarket. Joshua was able to show off their first offering the N2 Neuron, the industry's first compact 2-channel graphing Bluetooth measurement system. For a limited time, Curien is offering a discount on everything on their website.Click here: https://bit.ly/CurienEnter Promo Code: ITTCAnd that hiss is the air conditioning... We don't do "hot", so we sacrificed the audio for our comfort.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.comAfter going to GetShopWare.com, head over to https://bit.ly/ASTE-2022 to register for ASTE! Support the show
In this episode recorded live at ETI ToolTech 2022, we’re joined by Lee Locklear, CEO of Chief Executive Officer at Cutting Edge Automotive Solutions a tool supplier out of Fairhope, Alabama (https://ceasusa.com/).This conversation is filled with inside baseball and behind-the-scene discussions about some of the most popular brands in the industry today. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.comAfter going to GetShopWare.com, head over to https://bit.ly/ASTE-2022 to register for ASTE! Support the show
Recorded live from Vision Hi-Tech Training & Expo in Kansas City, David and Lucas sit down with Jaron Kleber of Repair Shop of Tomorrow. They discuss the story of the shop owner in Georgia that paid an ex-employee's last paycheck with greasy pennies. Jaron relays a part of the story that never made the news. They also talk about the impact of social media on small businesses and what to do when you're hit with a bad review. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.comAfter going to GetShopWare.com, head over to https://bit.ly/ASTE-2022 to register for ASTE! Support the show
Recorded live from ETI ToolTech 2022 in Coronado Island California, David and Lucas sit down with Haakan Light, Training and Development Manager with Topdon.After listening to several presentations, the three discuss whether or not the industry is ready for what's coming.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.comAfter going to GetShopWare.com, head over to https://bit.ly/ASTE-2022 to register for ASTE! Support the show
If you own a small shop or work in a small shop, then this is the episode for you. Recorded live from Vision Hi-Tech Training and Expo in Kansas City, Lucas and David sit down with Michael Guenther, the owner of Downtown Auto Service in Crofton Nebraska.Michael discusses the advantages and struggles of being in a small town. He also reveals some of the practices of far too many small-town shops with one admission that was particularly shocking. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.comAfter going to GetShopWare.com, head over to https://bit.ly/ASTE-2022 to register for ASTE! Support the show
Recorded live from Vision Hi-Tech Training and Expo in Kansas City, Lucas and David are joined by Taylor Wilson, the owner of Velocity Auto Care in La Marque, Texas.  Taylor has been a shop owner for 17 years, but this was his first visit to Vision KC. He tells about his experience at the show, the challenges in building a brand new shop, as well as his advice to new shop owners or those aspiring to become one. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.comAfter going to GetShopWare.com, head over to https://bit.ly/ASTE-2022 to register for ASTE! Support the show
Lucas and David sit down with Bryan Pollock, a technician with Willco Auto Care in Sanborn NY, as well as a regular contributor to ScannerDanner.com.They discuss whether or not it's possible to keep a positive attitude in the automotive industry despite its challenges. Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.comAfter going to GetShopWare.com, head over to https://bit.ly/ASTE-2022 to register for ASTE! Support the show
In this episode recorded live at Vision Hi-Tech Training and Expo in Kansas City, David and Lucas are joined by Carrie-Lynn Rodenberg of Turnkey Marketing. Carrie-Lynn brings up several key foundational aspects of marketing your business.Other things are discussed as well...A lot of other things.Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.comAfter going to GetShopWare.com, head over to https://bit.ly/ASTE-2022 to register for ASTE! Support the show
Where is the breaking point for a technician? The point at which they decide they don’t want to work for someone else and decide to set out on their own?In this episode recorded live at Vision Hi-Tech Training and Expo in Kansas City, Lucas and David sit down with former tech and now the owner of Elite Automotive Solutions in Fort Smith, Arkansas, Zack Mcclain.Zack recounts what drove him to that breaking point and what shops can do to prevent it from happening in their own businesses.  Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.Click Here: Get Shop-Ware.comAfter going to GetShopWare.com, head over to https://bit.ly/ASTE-2022 to register for ASTE! Support the show
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