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At the podcast booth during ICE Experience 2022, ICE Mortgage Technology experts sat down with customers to discuss their eClose, automation, and data journeys. For inspiration on how you can start innovating your digital mortgage processes, be sure to tune into each episode in this Experience 2022 podcast mini-series.When it comes to eClose, Affinity Plus Federal Credit Union is leading the pack by delivering an exceptional digital experience to their members. Recently, we released a hybrid eClose ROI study that dug deep into the short and long term benefits of implementing eClosing technology.In this new podcast, ICE Mortgage Technology’s Michelle Hansen, Director of Product Marketing, is speaking with John Simonson, Vice President of Real Estate at Affinity Plus Federal Credit Union. Listen in now to hear them discuss how Encompass® eClose is enabling lenders to innovate their borrower experience, while saving significant time and money. 
At the podcast booth during ICE Experience 2022, ICE Mortgage Technology experts sat down with customers and industry leaders to discuss their eClose, automation, and data journeys. For inspiration on how you can start innovating your digital mortgage processes, be sure to tune into each episode in this Experience 2022 podcast mini-series.In case you missed it, the market hasn’t just shifted, it’s completely changed. For the past couple of years, lenders and LOs have been riding the wave of low rates and high volume, but with refinances shrinking, now is the time to adjust to achieve success in 2022.In this new podcast, ICE Mortgage Technology’s DeLaine Nick, Director of Growth Marketing, is speaking with industry leader and CEO of Mortgage Champions, Dale Vermillion. Listen in as they discuss what lenders need to do now to win more business. Plus, learn the best practices for balancing technology and relationships to ensure borrowers are at the center of the transaction every time. 
At the podcast booth during Experience 2022, ICE Mortgage Technology experts sat down with customers to discuss their eClose, automation, and data journeys. For inspiration on how you can start innovating your digital mortgage processes, be sure to tune into each episode in this Experience 2022 podcast mini-series.From a technology and IT perspective, how do you balance change? The key is to introduce and manage new technologies thoughtfully. In this new podcast, ICE Mortgage Technology’s Carol Crawford, Senior Director of Product Marketing, is speaking with Colin Tordale, Director of IT, at Mann Mortgage. Listen in now to hear their conversation on how to successfully adapt to change, including:The importance of identifying the problem to find the right solutionEquipping your teams with the tools and information they need to help minimize disruptionRecognizing the “why” behind managing and introducing new technologies
At the podcast booth during Experience 2022, ICE Mortgage Technology experts sat down with customers to discuss their eClose, automation, and data journeys. For inspiration on how you can start innovating your digital mortgage processes, be sure to tune into each episode in this Experience 2022 podcast mini-series.In today’s market, lender efficiency is more critical than ever for successful business growth. Instead of just focusing on managing capacity when refinances were booming, it’s now time to prioritize the customer experience. In this new podcast, ICE Mortgage Technology’s Eric Kujala, VP of Product Marketing, is speaking with Rajesh Bhat, CEO, at Roostify. Listen in now to learn how strategic partnerships can help lenders be more efficient and stay competitive. 
At the podcast booth during Experience 2022, ICE Mortgage Technology experts sat down with customers to discuss their eClose, automation, and data journeys. For inspiration on how you can start innovating your digital mortgage processes, be sure to tune into each episode in this Experience 2022 podcast mini-series.What are the driving forces behind an organization’s decision to start their automation journey? The desire to deliver better borrower experiences, streamline operations, and solve business paint points are a few, but if you’re looking to hear a firsthand account of automation adoption, you’re in the right place.In this new podcast, ICE Mortgage Technology’s Aaron Dormio, Senior Product Marketing Manager, is speaking with ICE Mortgage Technology customers Will Riner, Senior Vice President of Information Technology and Coty Baker, Senior Data Analyst at First Community Mortgage. Listen in now as they discuss how First Community Mortgage built a successful culture of automation that led them to effectively solve crucial pain points, drive front and back-end efficiencies, and achieve business growth. 
At the podcast booth during Experience 2022, ICE Mortgage Technology experts sat down with customers to discuss their eClose, automation, and data journeys. For inspiration on how you can start innovating your digital mortgage processes, be sure to tune into each episode in this Experience 2022 podcast mini-series.Why should lenders adopt eClosing? A lot’s changed in two years, and in 2022’s purchase-driven market, it’s more important than ever to close loans quickly, bring in new business, and deliver the digital closing experience that borrowers want and expect. In this new podcast, ICE Mortgage Technology’s Rebecca Frisbie, Director of Product for the Encompass Document Platform, is speaking with Jordan Brown, Managing Director, at Marketwise Advisors, LLC. Listen in now to hear their take on: The rise of eClose in today’s shifting marketThe key benefits of eClose adoption, according to lendersPredictions on how eClosing technology will evolve in the next few years
Rapid advancements in technology have pushed automation to the forefront of mortgage lending. Making a plan for automation is only the first step, and now is the time to put that plan into action.In Episode 5 of our “Culture of Automation” podcast mini-series, we’ll be joined by Chris McLendon, VP, Executive Account Leader at ICE Mortgage Technology™.  Chris will use his experience in solving problems for the biggest lenders in the industry to help us understand: Areas of improvement to focus on for a competitive edgeThe impacts of choosing the right LOS providerWays to simplify change management and champion adoptionRealistic ROI expectations when adopting automationListen now to hear these tips, and to get Chris’ prediction for when we can expect the 15-day close to become the norm. 
A successful eClose journey doesn’t stop at the closing table, and no one knows that better than EPM.In this new podcast episode, Elizabeth Barnicle, Eastern Regional Manager at MERSCORP Holdings, Inc., spoke with Stephanie Hodge, Closing Director and Logan Judah, EVP of Secondary Fulfillment at EPM about how EPM successfully incorporated eNotes into their eClose process, and how they tackled all the steps in between.Listen now for a behind-the-scenes look at how EPM expanded their eClose footprint to include a successful eNotes roll out, with expert advice on:How to support and equip your internal teams when transitioning from paper to eNotes Why incorporating eNotes into your eClose strategy can help you scaleThe key benefits of registering eNotes on the MERS® eRegistry
Change on any level can be hard if you’re not prepared. With a solid plan in place, even major organizational change will be less daunting. In episode 4 of our podcast series, “Building a Culture of Automation,” we sit down with Mia Ferreira, Director of Product Management at ICE Mortgage Technology™, to get her perspective on how to build a change management strategy that will see you through to a successful adoption. Some of the areas she’ll cover include:Setting up effective channels for communicationSharing the executive vision with the whole teamIdentifying influencers, advocates and evangelists that will create a positive attitudeReceiving and responding to post-launch feedback, and solving any problems early onListen now to learn how you can ensure a positive experience for everyone on your team, from the initial change architects, all the way to the end user.
Borrowers and loan officers have shifted away from the signing table.Empowered by digital experiences, consumers are taking their financial decisions into their own hands, with the ability to cut out the middle man as a basic expectation. In episode 3 of our “Culture of Automation” podcast mini-series, John Haring, Director of Product Management at ICE Mortgage Technology explains how technology has caught up to desire with mortgage lending automation. Listen in to discover how automation empowers lenders to be more efficient, improve quality and, ultimately, deliver an impressive experience to borrowers.
What’s driving lenders to make the change to automation?  Survival.We’re experiencing an historic shift in the mortgage lending market on the heels of an unprecedented refi boom, a high-demand real estate market, and a greater-than-ever need for efficiency.  In episode 2 of our “Culture of Automation” podcast mini-series, Amy Cross, Principal Project Manager at ICE Mortgage Technology covers: What’s prompting lenders to adopt a culture of automationWhy automation is a critical element to long-term survivalWhich processes lenders are automating firstWhat end-to-end automation really looks likeTaking just 16 minutes to hear from Amy now is a big step in the right direction on your path to automation.
Moving your organization toward automation is no longer a nice to have, it's necessary for survival in the mortgage industry. To provide some perspective on this seismic shift, we've engaged six top experts as guest speakers across a six-episode “Culture of Automation” podcast mini-series.To kick things off, we spoke with Keri Rogers, SVP, Strategic Planning at Lennar Mortgage. She covered a variety of topics with us, including:Steps an organization should consider when adopting a culture of automationThe impact automation can have on mortgage processes, and consequently, the borrower experienceRecommendations for mortgage companies looking to leverage automation to help drive greater ROI, efficiencies, and complianceListen to each episode to find out what your path toward automation might look like.
In this special episode of our Open House podcast, you’ll get the inside scoop on the current state of eClose in the mortgage industry, and where we go from here. Tune in to hear Sarah Wheeler, Editor-in-Chief at HousingWire, interview Joe Tyrrell, President of ICE Mortgage Technology, and get answers to big questions, including:What does it actually mean to digitize the closing process?How are ICE Mortgage Technology’s eClosing capabilities different?Why is the industry slow to adopt eClose?What's next for ICE Mortgage Technology’s eClose solution in 2022?
You’ve probably heard that transitioning from paper notes to electronic notes (or eNotes) can have a big impact on both the efficiency of your closing process and your bottom line. But, what are eNotes really, and how can you start leveraging them today? In this episode of the Open House podcast, our eMortgage experts discuss the basics of eNotes and tips on how to successfully adopt eNotes and eClosing across your organization. Tune in to get key insights into:The key differences between an eNote and a paper noteWhat to consider when starting your eNote journeyThe first steps to take when planning to roll out eNotesWhat’s ahead for Encompass® eClose 
By selecting the right lending platform, you can alleviate compliance concerns, support business growth, and automate lengthy, manual steps in the loan process. But how do you know which platform is the right one to support your workflow’s unique needs?Tune into this episode of the Open House podcast to hear Daralyn Schneider, Vice President, Mortgage Services at Indiana Members Credit Union, and Tamera Jette, Vice President, Mortgage Operations at First Tech Federal Credit Union, share what they looked for in a new lending platform and the remarkable results they saw after making the switch.
This special episode of our Open House podcast gives you a front row seat to an engaging fireside chat between the President of ICE Mortgage Technology, Joe Tyrrell and mortgage industry leader, Rob Chrisman of Chrisman, LLC. During this interview that originally took place at the Mortgage Innovators Conference, these industry experts discuss everything from what trends are taking place in the residential mortgage space, to what’s next for ICE Mortgage Technology.Tune in now to hear exclusive insights into: The state of the mortgage industryHow life for both borrowers and lenders has changed post-2020How new technology like eClose is transforming the mortgage industry What innovations we can expect to see in 2021 and beyond
Are you working towards a fully digital mortgage experience for your borrowers? This is your chance to see how CrossCountry Mortgage is managing their journey, and how you can take advantage of what they have learned along the way to keep up in this changing market.In this new podcast episode, Terry Chung, VP of Business Solutions, CrossCountry Mortgage, LLC and Liz Barnicle, Eastern Regional Manager, MERS reveal how eMortgage is changing the face of her organization and delighting borrowers along the way. During the podcast Terry will share valuable insights about challenges, strategies, and results based on first-hand experience.
How far along are you on your digital closing journey? Adopting an eClosing solution can help you streamline the closing process, enhance the borrower experience, and change the way your business closes loans, for the better. In this new episode of our Open House podcast, hear from Nancy Alley, VP of Product Strategy, ICE Mortgage Technology on how investing in an eClosing solution can help you:Simplify the closing experience for all parties involvedImprove business processes, without additional complexity Exceed borrower expectations with increased efficiencies
Do you want the key to a correspondent investor’s success? Learn how effective collaboration between correspondent investors and their customers leads to collective wins.  In this podcast, hear from Mark Daly, SVP of Mortgage Originations Support, Flagstar Bank, and Eric Kujala, Product Marketing Director, ICE Mortgage Technology, as they discuss how investing in effective customer communication tactics can help you:Meet your customers where they areProvide solutions to support the business goals of your customersExceed customer expectations and achieve stronger retention rates
With the new URLA right around the corner, are you as prepared as can be? We know your URLA to-do list can be overwhelming, but our experts have you covered.In this podcast, hear from ICE Mortgage Technology’s Ryan Murray, Product Marketing Manager and John Haring, Director of Product Management as they discuss:The driving factors behind the redesigned URLA and the changes to expectHow the new form impacts lenders and what they should be doing now ahead of the mandatory implementation date What should be at the top of lenders’ to-do lists in order to be URLA-ready come March 1st
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