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Stay up to date with NetSupport’s latest broadcasts and listen back to our previous podcasts on topics such as safeguarding, digital citizenship and teaching with edtech – plus, catch up on all the activity and interviews with key education experts from recent Bett shows.You can also listen to chats about all things education-related from specialists in the sector in our Big Education Debates, as well as learn about how edtech can help your school or Trust with managing its IT, complying with GDPR – and much more!
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In this special Bett 2025 edition of the 'Insights with NetSupport' podcast, Kat Cauchi - Community Engagement Manager at NetSupport interviews students from Denbigh High School, Azzahra Ali and Ibrahim Alam. In this episode Azzahra, Ibrahim and Kat talk about the importance of positive climate change action in schools and why it's everyone's responsibility. Azzahra and Ibrahim share their top tips for schools to make small steps that have a big impact, and they talk about ...
In this special Bett 2025 edition of the 'Insights with NetSupport' podcast, Mark Anderson - Head of Education at NetSupport, interviews Karen Wespieser MBE - COO at Teacher Tapp. In this episode, Karen and Mark talk about research into what AI tools teachers are using and if this is the gateway to better EdTech. They also talk about building community across schools with shared data and understanding of how teachers feel about what's happening in education. You can connec...
In this special Bett 2025 edition of the 'Insights with NetSupport' podcast, Mark Anderson - Head of Education at NetSupport interviews James Fraser-Murison - Director of Fraser Esports. In this episode, Fraser and Mark discuss the benefits of esports and how the esports curriculum can equip leaners with essential skills for the future of work. They also discuss misconceptions about the subject and how esports it's a great opportunity to bring back joy in learning. You can connect with Fra...
In this special Bett 2025 edition of the ‘Insights with NetSupport’ podcast, Mark Anderson - Head of Education at NetSupport, interviews Professor Miles Berry - Professor of Computing Education at the University of Roehampton. In this episode, Miles and Mark discuss computing education for trainee teachers explaining how the foundations of digital literacy skills (and particularly AI literacy skills) are needed to keep learning at the heart and centre of anything teachers and stu...
In this special Bett 2025 edition of the ‘Insights with NetSupport’ podcast, Kat Cauchi – Community Engagement Manager at NetSupport, interviews Joanna Hughes – Group Director of EdTech and Ronan Mc Nicholl – Head of Digital Learning at Berkhamsted School. In this episode, Kat, Jo and Ronan talk about the latest smart phone policy changes in the UK and recent research into the impact of smart phones on children and young people. Ronan and Jo share about their own procedures in school r...
In this special Bett 2025 edition of the ‘Insights with NetSupport’ podcast, Mark Anderson - Head of Education at NetSupport, interviews Rick Cowell - Founder and Director of the Association of Network Managers in Education (ANME). In this episode, Rick and Mark talk about the power of networking. Rick also talks about his background as of working as a Network Manager in schools for 20 years; and how what he needed the most during that time was contact with other people which was...
In this special Bett 2025 edition of the 'Insights with NetSupport' podcast, Kat Cauchi - Community Engagement Manager at NetSupport, interviews Iryna Kazanchuk - Lead Market Analyst at Futuresource Consulting. In this episode, Iryna and Kat talk about the journey toward net zero in education and how EdTech can help. Iryna shares how educational technology is a powerful catalyst for reducing carbon emissions and promoting sustainable practices and the small steps schools can start to t...
In In this special Bett 2025 edition of the 'Insights with NetSupport' podcast, Kat Cauchi - Community Engagement Manager at NetSupport interviews Roddy Peters - Group Head of Digital Skills at Windsor Forest College Group. In this episode Roddy and Kat discuss how educators can make the most of AI tools and why it's important not to be afraid to make mistakes. Roddy also talks about Winnie, the first private FE chatbot and the impact it is making across Windsor Forest College Group. You ca...
Mini is a Strategic Technical Consultant, based in London, with over 15 years experience in the IT Managed Service Provider space specialising as a Technical Lead in AI & Cyber Security. She often gets referred to as a ‘unicorn’, someone who is personable, curious, outcome based and up-to-date with industry trends. Mini is a TechWomen100 Award Winner, a STEM Ambassador and a Senior Presales Leader backed with official leadership accreditations. Overall Mini is an insightful, innovative, a...
In this episode Kat interviews Victoria Lynch. Victoria is a chronically online Social Media coordinator with experience managing socials for software, construction, hairdressing and hospitality sectors. When she’s not working she’s usually hanging out with her four-legged bestie, Buster. Here are some of the questions we asked Victoria: Can you please introduce yourself and tell us about your role at NetSupport? Who are you outside of NetSupport? How did you get in to your role?...
In this episode Kat interviews Heather Vaters and Katharine Vafaei. Heather has over 30 years experience in the IT industry, securing the trust of both national and international companies and works diligently to build and maintain strong client relationships. When she isn't at the office, Heather wields paint brushes and power tools, renovating and decorating a Century home with her husband in a hamlet located in the GTA. She's happiest cooking over her beloved gas range, reading and ...
In this episode Kat interviews Alexandria Davis. Alexandria serves as a Customer Experience Manager at NetSupport Inc. Starting at NetSupport in 2022, Alexandria is a valued team member that consistently exceeds her goals in retention, collaborates with her team to ensure customer success and attends technology conferences to spread awareness, connect with customers and provide demos. She believes that entering the technology industry is ideal even if your education or background didn...
Aurea is dedicated to driving new business growth and supporting existing clients. Her role involves expanding product usage, introducing new solutions that align with clients’ business objectives, and addressing their evolving needs. She began her career in sales and eventually transitioned to the educational sector, working for a company committed to fostering a love of reading and learning. NetSupport was the next logical step as it allowed her to continue working with educational or...
In this episode Kat interviews Vineela Pappu. Vineela is an accomplished DevOps Engineer at NetSupport, dedicated to enhancing software delivery through automation and process optimization. She specialises in building and managing CI/CD pipelines, overseeing infrastructure across multiple global regions, and maintaining high standards of security and scalability. With a strong foundation in software development and a keen interest in AI and automation, Vineela seamlessly blends technica...
In this episode Kat interviews Latoya. Latoya is a regional account manager at NetSuppport Inc. for the Northeast region. Her favorite NetSupport solution is classroom.cloud, as it supports schools’ abilities to empower their staff, students, and families from anywhere. Latoya is inspired by the impact of technology within all learning environments, including training, and staff development across industries. Outside of work, Latoya loves reading and enjoying nature. Previously, Latoya ...
Episode 9 – Rachel Edwards, Product Services Testing Analyst In this episode Kat interviews Rachel Edwards. Rachel is a software tester at NetSupport, working alongside the development team to release the best possible product updates in a timely manor. Rachel started her journey in tech as an apprentice at Firebrand, then worked in IT support and management before moving into testing. Outside of her role at NetSupport, she is a crafter and outdoorsy person. Rachel loves hik...
Rosalina is a dynamic professional with a diverse background spanning business, education, sales, and now, technology. With over a decade of experience, Rosalina has played a pivotal role in helping companies develop and expand their market share across North and Latin America. Her tech journey began in 2021 at NetSupport, as the Channel Manager for LATAM, driving success in the region. Fuelled by curiosity and a relentless pursuit of knowledge, she seizes every opportunity to learn and bring...
In this episode Kat interviews Emma Shorrock Emma has been an administrative professional for almost 20 years, with experience across the Financial Services, Retail, Logistics and most recently the tech industry – She has had the pleasure of working at NetSupport since October 2022. Outside of work she is an avid (yet slow!) runner, having recently completed her very first ultra. She also enjoys snowboarding and spends most of her annual leave either in minus zero temperatures on ...
There aren’t enough women working in the tech industry and all too often the ones that are, aren’t being seen and appreciated for the work they do. Role models are a huge part of attracting more women into the industry and so, in this new series, Community Engagement Manager, Kat Cauchi, interviews women in tech. She asks them about their roles, what it’s like to work at a technology company (challenges and benefits) and their advice for anyone wanting a career like theirs. Episode 4&...
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