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© 2024 Community IT Innovators Nonprofit Technology Topics
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Community IT offers free webinars monthly to promote learning within our nonprofit technology community. Our podcast is appropriate for a varied level of technology expertise. Community IT is vendor-agnostic and our webinars cover a range of topics and discussions. Something on your mind you don’t see covered here? Contact us to suggest a topic! http://www.communityit.com
192 Episodes
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Tiff Parker is an expert in Google Workspace support, having used Google Workspace herself throughout her career and developing a practice as an in-house expert to our clients who use Google Workspace. Carolyn asked Tiff for her tips on features to use and things to know about Google Workspace at the office.The takeaways: Know the difference between My Drive and Shared Drives, and set up Shared Drives for anything that you will want access to after a staff member leaves your organization...
Senior Consultant Nura Aboki explores best practices on supporting one or two Macs when everyone else is on Windows laptops.Nura and Carolyn discussed the ins and outs of supporting a few staff members and managing a few Macs, whether in a Microsoft 365 or Google Workspace environment. The days of leaving your Mac users to manage their own devices are long gone – current cybersecurity risks require full management of ALL your end users. You might try to get all your staff on the same lap...
Does your organization struggle to match your IT to your actual business needs? Learn how to right size your IT and get rid of FOMO.In pt 1, Johan, Pat and Carolyn discuss Tech FOMO and the reasons nonprofits are susceptible to feeling it. They ask the webinar audience about their last new tech implementations and explore everyone’s current FOMO, AI. In part 2, Pat walks us through an IT decision making pathway (which you can download below) and Johan answers audience questions.Fear of M...
Does your organization struggle to match your IT to your actual business needs? Learn how to right size your IT and get rid of FOMO.In pt 1, Johan, Pat and Carolyn discuss Tech FOMO and the reasons nonprofits are susceptible to feeling it. They ask the webinar audience about their last new tech implementations and explore everyone’s current FOMO, AI. In part 2, Pat walks us through an IT decision making pathway (which you can download below) and Johan answers audience questions.Fear of M...
The pace of new AI tools and uses on the market is like a rocket. Does your nonprofit have questions about cybersecurity, opting out, or best practices when using AI? Microsoft released a new AI Governance Framework for Nonprofits joining many institutions putting out guidelines and studying the impact of AI on nonprofits and the ways nonprofits are using AI. Many nonprofits are approaching AI very cautiously, or may not have developed policies yet to use AI securely. Or your nonprofit m...
Are you a new board member hoping to help your nonprofit navigate IT management? Do you know what you need to know about IT, cybersecurity, and change management as a board member? Where is your nonprofit on the scale of IT management maturity? In this podcast Marketing Director Carolyn Woodard, who has served as an IT Director at nonprofits in her career, shares best practices and her thoughts on the importance ofsetting prioritieshow to start designing an IT Roadmap from your...
Whether or not your nonprofit faced Crowdstrike impacts, the aftermath of a national or worldwide incident is a great time to gather your cybersecurity team and run the exercise: what will your organization do during the next outage or cyber attack? Nonprofit Cybersecurity expert Matt Eshleman shares his thoughts in this podcast on the importance ofreviewing your incident response and business continuity plans regularly, practicing your response regularly – what will you do if a cri...
In part 2, we discuss Single Sign On (SSO) implementation and roll out, and answer questions from the webinar audience. In part 1, our guests Steve Longenecker and Phil Oswald Christano define SSO and go over what it does and doesn't do. We discuss the unfortunate fact that each app interacts with SSO differently so you have to enable it for each app. However, if you use Google or Microsoft you already have some basic tools to implement SSO.If you have heard about Single Sign On (SSO) and won...
If you have heard about Single Sign On (SSO) and wondered what it can do for your nonprofit, this webinar explains the concept and examines the ways that SSO can help your organization be more productive and work more safely online.In part 1, our guests Steve Longenecker and Phil Oswald Christano define SSO and go over what it does and doesn't do. We discuss the unfortunate fact that each app interacts with SSO differently so you have to enable it for each app. However, if you use Google or M...
What do the acronyms SFP, DKIM, and DMARC mean, and why do you need to prove your email is legit?If you have been hearing these terms lately about your email or your cybersecurity liability insurance checklist, and don’t know your DKIM from your DMARC, you aren’t alone! Carolyn sat down with CEO Johan Hammerstrom to demystify the lingo and learn about the latest requirements for ensuring emails from your domain look legit to other inboxes, and how that helps protect your nonprofit now and in ...
What does it mean to be a learning organization and how can you grow learning practices at your nonprofit?In pt 1 Karen defined a Learning Organization and explored struggles to embrace learning at your nonprofit. In pt 2 Karen discusses the categories of learning technologies that can help nonprofits organize their learning management, and gave us tips on implementing learning strategies at our organizations.Karen Graham has more than 20 years in senior nonprofit leadership, and a broad know...
What does it mean to be a learning organization and how can you grow learning practices at your nonprofit?In pt 1 Karen defines a Learning Organization and explored struggles to embrace learning at your nonprofit. In pt 2 Karen discusses the categories of learning technologies that can help nonprofits organize their learning management, and gave us tips on implementing learning strategies at our organizations.Karen Graham has more than 20 years in senior nonprofit leadership, and a broad know...
In today’s interview, Carolyn talks with Vince Grady, the new Community IT Chief Financial Officer (CFO) who is 8 months into the job. Vince and Carolyn discuss his roundabout path to the CFO role, and how a diversity of backgrounds is common at Community IT and valued as one of our strengths – not all our employees have followed a typical path and that helps us connect with our nonprofit clients who often also have non-conventional backgrounds, education, and careers.Vince also comments on t...
Listen to this conversation with Carole Melvin from Your Part Time Controller (YPTC) and catch up on the current thinking on preventing financial fraud as scams seem to multiply all around us in our jobs at nonprofits.Learn what new frauds and scams are evolving and how to protect yourself and your nonprofit. Some key takeaways:Cultivate a healthy dose of skepticism and use common sense. Utilize analog and off-line verification best practices. Stay curious and aware of new threats.&...
In today’s interview, Carolyn talks with Rob Schamberg about his long service on the Community IT Board helping steer the company through the process to become employee-owned through the Employee Stock Ownership Plan (ESOP) and to his recent retirement from the Board.Rob describes his career from his days as a college grad who loved technology and the outdoors, through teaching and becoming Principal and Superintendent at various California public schools, to joining the Forum for Youth Inves...
Pt 3 delves deeper into implementation, roll out, and overcoming barriers to updating or creating IT governance policies at your nonprofit. In this podcast follow up to their webinar, Community IT Senior Consultant Nura Aboki and guest Jeff Gibson from Build Consulting spoke with moderator Carolyn Woodard and shared their experiences and insights into the difficulties rolling out your updated policies. How can you overcome barriers like fear or inertia and see this process as an opportunity f...
Pt 2 covers implementation, overcoming barriers to this project, and Q&A. Pt 1 Covers policy definitions and priority policies, a process to create or revise your policies, and 2 polls. For templates: Free Resources for Building IT Policies at Nonprofits has a ton of links for you. Community IT Senior Consultant Nura Aboki and guest Jeff Gibson from Build Consulting took your questions on where to find nonprofit IT policy templates, how to overcome barriers and modify the templates t...
Pt 1 Covers policy definitions and priority policies, a process to create or revise your policies, and 2 polls. Pt 2 covers implementation, overcoming barriers to this project, and Q&A.For templates: Free Resources for Building IT Policies at Nonprofits has a ton of links for you. Community IT Senior Consultant Nura Aboki and guest Jeff Gibson from Build Consulting took your questions on where to find nonprofit IT policy templates, how to overcome barriers and modify the templates to your...
What are the main ways AI impacts nonprofit cybersecurity risks?Social engineering, trust, and data risks are the three big areas where AI will have impacts on cybersecurity at nonprofits that you need to be aware of. Whether or not your organization is using AI, these are areas where hackers are definitely using AI to devise new methods of attack.Matt Eshleman, CTO at Community IT, recommends creating policies that address the way your staff uses AI – if you haven’t updated your Acceptable U...
How to Protect Your Organization Against New ThreatsFollowing the 2024 Nonprofit Cybersecurity Incident Report, Carolyn sat down with Matt Eshleman, our Chief Technology Officer and cybersecurity expert, and José Antonio Peña-Rosales, our Director of Support Services, to talk about what users can do to stay safe and share some cybersecurity updates for nonprofits.When should you report something or submit a ticket? (Right away is the correct answer!)How can you tell if an email is legit? (Con...
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