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The Remarkable Leadership Podcast

Author: The Kevin Eikenberry Group

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The Remarkable Leadership Podcast with Kevin Eikenberry is dedicated to all things leadership. Each week Kevin shares his thoughts about leadership development and ideas to help you see the world differently, lead more confidently and make a bigger difference for those you lead. He also has weekly conversations with leadership experts discussing a wide range of topics including teamwork, organizational culture, facilitating change, personal and organizational development, human potential and more.
124 Episodes
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Focus is really important to leaders. What we study and think about, GROWS. So during difficult times, it’s even more important to be sure that we aren’t focusing on the negative; that we avoid putting negativity under the microscope. Here’s what I mean… Tweet it out: Focus on what you want – don’t put negativity under your microscope. @KevinEikenberry From This Episode: Learn more about and listen to the Remarkable Podcast here.
We have the tools for accounting principles, and these have remained unchanged for years. Yet we have no real tool to measure customer loyalty, and every bit of cash flow starts with cash from the customer’s pocket. Kevin is joined by Rob Markey. He is the author of a new Harvard Business Review article on how to run a company to maximize customer value, “Are You Undervaluing Your Customers?" He is also the co-author of The Ultimate Question 2.0. Rob believes that customer loyalty and company success go hand in hand. Companies with high satisfaction rankings grow revenues roughly 2.5 times as fast as their industry peers. Leaders need to find ways to get the voice of the customer in front of the entire organization, not just sales or customer service (regardless of the size of the organization.) Rob also shares ways to destroy customer value (a lesson on what not to do). In this episode, Rob discusses: Customer value. Leading for loyalty. Relationship recovery. This episode is brought to you by... 13 Days to Remarkable Leadership, a free leadership video series based on Kevin's book, Remarkable Leadership. You can learn more at https://remarkablepodcast.com/13days  Additional Leadership Resources Book Recommendations: The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World by Fred Reichheld and Rob Markey The Essential Drucker: The Best of Sixty Years of Peter Drucker's Essential Writings on Management by Peter F. Drucker Blindness by Jose Saramago Are You Undervaluing Your Customers? Net Promoter System Podcast Net Promoter System Connect with Rob Markey: Website | LinkedIn | Twitter Related Podcast Episodes: Delivering Innovative Service with Chip Bell. Leading Customer Loyalty with Sandy Rogers. Why Customers Leave with David Avrin.
I could simply tell you that trust is powerful and as a leader, you would likely very quickly agree with that statement. But to make my point even stronger, I am going to give three very specific reasons WHY trust is so powerful. Tweet it out: Trust is an accelerant to success and a lubricant for results. @KevinEikenberry From This Episode: If you’d like to receive my daily email and be a part of a fun and interesting community, you can learn more and sign up at https://kevineikenberry.com/daily 
Have you had the opportunity to walk in an elementary school and witness the joy, the curiosity, the childlike wonder? Today, we are missing a piece of that of wonder. We can list the reasons why we’ve lost it and it‘s more important to recognize we can get that optimism back. John O’Leary believes in showing up with everything you have and investing in those right in front of you. John is the author of On Fire and his latest book, IN AWE: Rediscover Your CHILDLIKE WONDER to Unleash INSPIRATION, MEANING, and JOY. John and Kevin discuss a beginner’s mindset and how that can help us find new solutions and build relationships – not just finish a task. Further, we can use difficult challenges as an opportunity to grow in compassion and empathy and find your true direction. In this episode, John shares: What kids know that we don't. First time living. Loneliness and leadership. This episode is brought to you by... Unleashing Your Remarkable Potential, Kevin's free weekly e-newsletter. It's full of articles and resources to help you become a more confident and successful leader. Learn more at https://kevineikenberry.com/UYRP  Additional Leadership Resources Book Recommendations: IN AWE: Rediscover Your CHILDLIKE WONDER to Unleash INSPIRATION, MEANING, and JOY by John O'Leary Connect with John O'Leary: Website | LinkedIn | Twitter | Facebook | Instagram | YouTube Related Podcast Episodes: The Creative Curve with Allen Gannett. Never Stop Learning with Bradley Staats. Humor that Works with (An)Drew Tarvin.
The visual portion of any video is truly an important part of the message. And this is the case whether you are watching a YouTube Video or video conferencing with a colleague. In this episode, I’m addressing five simple concerns that, once you address them, will help you make your webcam your friend – and thereby make your communication richer and more effective. Tweet it out: Want better communication results and improved relationships when working remotely? Turn on your webcam. @KevinEikenberry From This Episode: Visit The Remote Leadership Institute website for tips and resources for remote leaders and remote teams. Learn more at https://remoteleadershipinstitute.com/ 
I don’t know if you’ve noticed, but there’s a holiday for everything. Just do a quick Google search for “today’s holiday” and you’ll see what I mean… “If Pets Had Thumbs Day”…. Really? But back to leadership here. In the video below, I am suggesting a “holiday” that will help you become a better leader and a better person. I am suggesting that you make a National Commitment Day. In the episode, I share some easy steps that you can take to celebrate this holiday. These steps will help you use this day as a way to re-focus your energy and actions to better reach your goals. Let’s get started! Tweet it out: Declare today your Day of Commitment. Decide what you will commit to – and get started. @KevinEikenberry From This Episode: Learn more and subscribe to our weekly newsletter, Unleashing Your Remarkable Potential, at https://kevineikenberry.com/UYRP 
Are you innovative or do you leave that to other people? Tamara Ghandour discovered that innovation was something we all can do. Further, it’s not if we innovate, but how we innovate (we are all unique). Tamara created The Innovation Quotient Edge (IQE) (available on her website), which reveals your unique Everyday Innovator style and offers insight into how you bring your best self in everything you do. She is also the author of Innovation is Everybody’s Business: How to Ignite, Scale, & Sustain Innovation for Competitive Edge. Kevin and Tamara discuss different aspects of innovation, including human-centered vs. process centered innovation and whether you want to be better or different. They touch on why we struggle to see ourselves as innovators and how to build a team of innovators who make an impact. In this episode, Tamara shares: Science and style to innovation. Triggers of innovation. How leaders create innovation. The importance of the open loop. This episode is brought to you by... Unleashing Your Remarkable Potential, Kevin's free weekly e-newsletter. It's full of articles and resources to help you become a more confident and successful leader. Additional Leadership Resources Book Recommendations: Innovation is Everybody's Business: How to Ignite, Scale, and Sustain Innovation for Competitive Edge by Tamara Ghandour Already Free: Buddhism Meets Psychotherapy on the Path of Liberation by Bruce Tift Connect with Tamara Ghandour: Website | LinkedIn | Twitter | Facebook Related Podcast Episodes: Innovating Experiences at Work with Karen Jaw-Madson. Leading Through Disruption with Tony Hunter. Business Experimentation and Innovation with Stefan Thomke. The Innovation Stack with Jim McKelvey.
Focus can be a challenge for anyone working from home – whether you’ve been working remotely for years or are just finding yourself at home due to current events. It can be difficult to separate work and personal. The good news is with just a few simple steps, you can maintain your focus, set boundaries, and be successful no matter where you’re working. Find out more in this episode! Tweet it out: When you are working from home – be working – and then stop! Let everyone in the house know when you are doing each one. @KevinEikenberry From This Episode: Visit The Remote Leadership Institute website for tips and resources for remote leaders and remote teams. Learn more here. Learn more about the Webaround
Last week, we talked about confidence from the perspective of our own experience. You can watch that episode here. Today we are going to look at confidence from a very different perspective. We are looking at it from the perspective of others. I’m sharing the impact of confidence as well as a really simple equation that helps to illustrate for leaders how truly powerful confidence is to our success and that of those around us. Once you’ve listened to the episode, let us know how your’re building confidence in your team members, family or friends! Give us a comment at info@kevineikenberry.com.  What Confidence Can Do – Remarkable TV Leave a Comment Last week, we talked about confidence from the perspective of our own experience. You can watch that episode here. Today we are going to look at confidence from a very different perspective. We are looking at it from the perspective of others. I’m sharing the impact of confidence as well as a really simple equation that helps to illustrate for leaders how truly powerful confidence is to our success and that of those around us. Once you’ve watched the video, let us know how your’re building confidence in your team members, family or friends! Leave us a comment below. Tweet it out: Let others see the confidence you have in them – it will build theirs and improve the results. @KevinEikenberry From This Episode: Listen to and subscribe to The Remarkable Leadership Podcast.
There has been much research focused on what leaders need to be effective. Ryan Gottfredson asked, how do we capture the being element of leadership? In other words, what is the mindset? Ryan is a consultant, professor, and author of Success Mindsets: The Key to Unlocking Greater Success in Your Life, Work, & Leadership. Kevin and Ryan both agree that our mindsets fuel our thinking, learning, and behavior. Further, if you don’t have the right mindset, it is more difficult to build your skillsets. Ryan recognizes that logically we know a command and control system does not work and yet studies show 65% of employees want a new boss compared to more pay. He found leaders still struggle, despite the logic, because for most people, our mindsets are something we are not aware of. Ryan is offering a free assessment on his website so you can see where you stand. At the end of the day, we all have room for improvement and Ryan offers suggestions to help us get there. In this episode, Ryan: Defines Mindset. Provides an overview of the 4 primary mindsets. Remarkable Dialogue Ask yourself: What is your mindset? This episode is brought to you by... 13 Days to Remarkable Leadership, a free leadership video series based on Kevin's book, Remarkable Leadership. Additional Leadership Resources Book Recommendations: Success Mindsets: Your Keys to Unlocking Greater Success in Your Life, Work and Leadership by Ryan Gottfredson Alexander Hamilton by Ron Chernow Connect with Ryan Gottfredson: Website | LinkedIn | Twitter | Facebook Related Podcast Episodes: The Leader Habit with Martin Lanik. Choose to Win with Tom Ziglar. Creating the We Mindset with Dr. Eric George.
We all know that it’s important to have a balanced diet – because what you put in impacts your health. But have you thought about your reading diet? Because similarly, what you put in impacts your thinking. In today’s video, I’m asking a few questions to help you discern how your reading “diet” is going and what you can do to balance and improve it. Tweet it out: How closely does what you are reading map to your reading goals? @KevinEikenberry From This Episode:   Start your Monday out with leadership inspiration and tips from my weekly e-newsletter, Unleashing Your Remarkable Potential. Learn more and subscribe here.  
Dr. Wayne Baker has found that most people are willing to help, and most people don’t ask for what they need. This may be because we believe that others can help us, or it will make us appear weak. Wayne is a professor at the University of Michigan and the author of All You Have To Do Is Ask. Kevin and Wayne discuss the importance of asking both personally and professionally. Research shows that when we can ask for help, we are less frustrated at work (or home). We can find opportunities and talent. Further, it can make our teams more successful. He shares a four-step process of asking, starting with what is your goal? Leaders should be a chief help seeker and by working to change behaviors you can change your culture. He also shares thoughts on asking in communicating in a remote world. In this episode, Wayne discusses 1. The reciprocity ring. 2. The law of giving and receiving. 3. SMART criteria. This episode is brought to you by... Unleashing Your Remarkable Potential, Kevin's free weekly e-newsletter. It's full of articles and resources to help you become a more confident and successful leader. You can learn more at https://remarkablepodcast.com/UYRP  Additional Leadership Resources Book Recommendations: All You Have to Do is Ask by Dr. Wayne Baker Old Man's War Series: (Old Man's War, The Ghost Brigades, The Last Colony, Zoe's Tale, The Human Division, The End of All Things) by John Scalzi Connect with Dr. Wayne Baker: Website How to Connect Meaningfully in a Virtual Meeting Chief Help Seeker Related Podcast Episodes: Leading with Questions with Bob Tiede. Beautiful Questions with Warren Berger. The Connectors Advantage with Michelle Tillis Lederman. Networking for People Who Hate Networking with Devora Zack.
If you're watching this episode when it originally airs, sports are front and center with the Super Bowl just around the corner. So in this spirit, we are discussing a very popular sports phrase: playing to win. And this week, we are turning the question around a bit and answering: Can we take the idea of playing to win and apply it to work? Tweet it out: Yes - you can have a sense of play and achieve serious results. In fact, I wonder if you can achieve at the highest levels without it. @KevinEikenberry From This Episode: If you’d like to receive my daily email and be a part of a fun and interesting community, you can learn more and sign up here.
As a leader of a team, you will most likely be asked to solve a problem. Thomas Wedell-Wedellsborg found that we often move into solution mode before thinking about whether we are solving the right problem. He and Kevin sit down to talk about problem-solving and more specifically about reframing the problem. During research for his latest book, What’s Your Problem?, Thomas found that 85% of companies said they often struggle to solve the right problems. As a leader, you don’t have weeks or even days to resolve issues, and we need to be quicker solving the right problem first. Thomas shares examples and tips to help master the skill of reframing because to solve some of your toughest problems, you need to change the problem you solve. In this episode, Thomas discusses 1. The importance of reframing. 2. Ways to reframe. 3. Role of team members in reframing. This episode is brought to you by... 13 Days to Remarkable Leadership, a free leadership video series based on Kevin's book, Remarkable Leadership. Learn more at RemarkablePodcast.com/13days. Additional Leadership Resources Book Recommendations: What's Your Problem?: To Solve Your Toughest Problems, Change the Problems You Solve by Thomas Wedell-Wedellsborg Upstream: The Quest to Solve Problems Before They Happen by Dan Heath Think Like a Rocket Scientist: Simple Strategies You Can Use to Make Giant Leaps in Work and Life by Ozan Varol Invisible Solutions: 25 Lenses that Reframe and Help Solve Difficult Business Problems by Stephen M. Shapiro The Age of Living Machines: How Biology Will Build the Next Technology Revolution by Susan Hockfield Connect with Thomas Wedell-Wedellsborg: Website | Book Site Related Podcast Episodes: Leadership Productivity Principles with Maura Thomas. Delivering Innovative Service with Chip Bell. Thinking in New Ways About Important Things with David Burkus. The Innovation Stack with Jim McKelvey.
There's an old song that I like by The Everly Brothers, When Will I Be Loved? Or perhaps you've heard the Linda Ronstadt version? As a leader, this might be a question you've asked before - WHEN will I be loved? How do others feel about me as a leader? Am I making a difference? Am I having an impact of my team and organization? And while these are valid questions that we will all likely have at one time or another, they are a bit misguided. Rather, we need to frame it and think about it another way. Tweet it out: Our job as a leader isn't to be loved or even liked - but to be likable and work to build good working relationships. @KevinEikenberry From This Episode: Learn more about and listen to episodes of The Remarkable Leadership Podcast.
Technology has given us access to information and people in the blink of an eye. We now have colleagues not only a time zone away, but an ocean away. As a leader, not only do you have to think about all usual leadership principles, you also must add another lens to work on the global level. This includes how you work with customers and vendors, and even things like what constitutes a contract. Melissa Lamson is CEO of Lamson Consulting and author of 6 books, including her latest, The New Global Manager: Learning to Manage Well in a Complex Business Environment. Melissa joins Kevin to discuss the global mindset and how it related to diversity and inclusion. In this episode, Melissa Defines a global manager. Shares the OAR approach. Talks about the pros and cons of virtual communication. This episode is brought to you by... From Manager to Remarkable Leader, Kevin's Flagship workshop based on his proven leadership model. Learn more at https://remarkablepodcast.com/manager  Additional Leadership Resources Book Recommendations: The New Global Manager: Learning to Manage Well in a Complex Business Environment by Melissa Lamson Give and Take: Why Helping Others Drives Our Success by Adam Grant Connect with Melissa Lamson: Website | LinkedIn | Twitter | Facebook Related Podcast Episodes: What Leaders Can Learn from Emigrants with Brian Buffini. Culture and Values with Joe Tye. Connecting in a Virtual World with Nick Morgan. Answering the Culture Question with Eric Stutzman.
Congratulations! You just landed a new leadership position, now go lead. Does this sound familiar? Many people have found themselves in this position and the answer to training was to observe their boss. This may work and is probably how your boss learned. However, according to Peter Economy, this “leadership training” becomes a downward spiral and the result is poor managers. This isn't intentional, and nevertheless, we know most people leave their jobs because of a bad boss. Peter is a best-selling author of over 100 books and joins Kevin to discuss his latest, Wait, I’m the Boss?!? Kevin and Peter discuss the transition of being an expert to a leader and some of the mistakes and difficulties new leaders face. At the end of the day, Peter advises to take control of your learning and find the resources and mentors that align with your goals. In this episode, Peter shares his thoughts on 1. The biggest mistakes new leaders make. 2. Where you can start on your development. 3. Tips for recruiting and hiring your team. This episode is brought to you by... Unleashing Your Remarkable Potential, Kevin's free weekly e-newsletter. It's full of articles and resources to help you become a more confident and successful leader. Learn more at https://remarkablepodcast.com/UYRP Additional Leadership Resources Book Recommendations: Wait, I'm the Boss?!?: The Essential Guide for New Managers to Succeed from Day One by Peter Economy Aligning the Dots: The New Paradigm to Grow Any Business by Phillipe Bouissou Connect with Peter Economy: Website | LinkedIn | Twitter Related Podcast Episodes: Becoming the New Boss with Naphtali Hoff. Learning to Lead with Ron Williams. Being the Leader You Want to Be with Amy Jen Su. Becoming a Successful Manager with Lisa Haneberg.
“You need to report to jury duty.” Have you ever gotten a card with this message on it? I have, and quite recently in fact. And during my time there, I got to thinking about those words: JURY DUTY. While many will look at it as a DUTY, I don’t think that the word accurately describe what is intended. Instead, I think it should be JURY SERVICE. Check out this episode for my thoughts on duty versus service and more importantly, what these words mean to us as leaders. Tweet it out: Focus on how you can serve today, not on what your duty requires. @KevinEikenberry From This Episode: If you’d like to receive my daily email and be a part of a fun and interesting community, you can learn more and sign up here.
Although we all try at times, we just can’t do it all nor can we do it alone. For our teams and organizations to become successful, we need to change this mindset. Kevin sits down with Dr. Eric George; hand surgeon, investor, philanthropist and author of We: Ditch the Me Mindset and Change the World. George recognized the importance of connection when he started treating patients from every background, ethnicity, age, and gender. He also realized in healthcare; you want the best outcome for your patient. This requires that I depend on you and you depend on me. It’s about WE. This translates to business. People want their leaders to care for them. Kevin and Dr. George talk about what he’s learned from medicine and how he expanded his reach. In this episode, Dr. George discusses 1. The We mindset. 2. Perseverance through connectedness. 3. Work-Life balance. Additional Leadership Resources Book Recommendations: We: Ditch the Me Mindset and Change the World by Dr. Eric George No Man's Land: Where Growing Companies Fail by Doug Tatum Connected to Goodness: Manifest Everything You Desire in Business and Life by David Meltzer and Harrison Lebowitz Connect with Dr. Eric George: Website | LinkedIn | Instagram Related Podcast Episodes: Community Building for Leaders with Raha Agrawal. Creating Connection in the Age of Isolation with Dan Schawbel. Partnership is the New Leadership with Ty Bennett.
The Coronavirus is changing everything in our world. In this timely special episode, Kevin invites Wayne Turmel, his co-author of the Long-Distance Leader: Rules for Remarkable Remote Leadership for an off-the-cuff real and relevant conversation about the challenges with our current climate. This is a wide-ranging conversation filled with practical advice about how remote leaders and remote workers can succeed. They talk about how leaders (remote or otherwise) can communicate with individuals and teams during this time of uncertainty and share ideas to help now remote team members be more successful – and even more calm during the current situation. This episode is brought to you by... https://kevineikenberry.com/covid-19/ Additional Leadership Resources Let Us Move Forward Together
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Comments (2)

Takalani Ndou

love this podcast, highly resonated with me...🙏🏿

Jul 30th
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Takalani Ndou

best podcast for leadership development 👌🏿

Jul 25th
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