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“Cultural Competence” is a diversity and inclusion podcast from the GALLUP® Center on Black Voices, hosted by Dr. Ella F. Washington and Camille Lloyd. We talk to employers and employees alike about what a workplace utopia for diversity, equity and inclusion looks like and the hard work it will take for us to get there. How can employers facilitate meaningful conversations on race in America? And what are the missteps they can avoid in the process? This season, we’ll talk tokenism, pay inequity, political polarization, hair in the workplace and much more.
Subscribe to “Cultural Competence” wherever you listen to your podcasts. And learn more about the Gallup Center on Black Voices at https://bit.ly/3g54rpX
Subscribe to receive updates from the center: https://bit.ly/3mDOgT0
Subscribe to “Cultural Competence” wherever you listen to your podcasts. And learn more about the Gallup Center on Black Voices at https://bit.ly/3g54rpX
Subscribe to receive updates from the center: https://bit.ly/3mDOgT0
23 Episodes
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1A truly inclusive workplace requires invention and reinvention, mistakes and humility, adaptation to a changing world, constant self-reflection, and, sometimes, significant sacrifice. In this exclusive interview, Dr. Ella Washington talks about her new book, The Necessary Journey: Making Real Progress on Equity and Inclusion.
Positive outcomes should be the goal of organizational DEI efforts, says Aiko Bethea, founder of RARE Coaching and Consulting. Deeper questions need to be asked that will inform their approach. "Many of us are used to going into a workplace ... and compartmentalizing things so I can get through the day and get my work done. So now, all of a sudden, because it's an imperative to you, you want to have a conversation about race that you're thoroughly ill-equipped to speak of." Bethea joins the podcast to discuss what companies need in order to embark on DEI efforts.
Many organizations do not prioritize recognition at work. When it is given, it’s often experienced differently by employees -- including women and people of color. How can employers make recognition more equitable? Meisha-Ann Martin, senior director of People Analytics and Research at Workhuman, joins the podcast to discuss.
Sharing meals can be a way of bringing colleagues together. But food can also be a source of judgment, shame and division in a workplace. Dr. Psyche Williams-Forson, author of Eating While Black: Food Shaming and Race in America, joins the podcast to discuss how employers and employees can be more mindful about cultural and class differences in approaches to food, eating, costs, waste and more. “Food plays a lot of different roles in our lives, whether we acknowledge it or not ... whether it’s in our homes or the workplace or any other institution we engage with,” Williams-Forson says.
Some employees dread performance reviews; others leave them confused or wishing they got more from them. How can managers be considerate of the best way to deliver feedback? And how can they be more inclusive when giving evaluations? Debbie Goldstein, CEO of Triad Consulting Group, joins the podcast to discuss the changing nature of these conversations in a transforming workplace, common pitfalls managers encounter and how they can avoid them.
Have we collectively projected ideas about professionalism that may or may not have anything to do with what being professional actually means? Dr. Tina Opie, Chief Vision Officer at Opie Consulting Group, joins the podcast to talk about where these norms originate, what organizations miss when they let conformity to these norms take place, and where they should put their focus instead. “Organizations really need to interrogate what they are doing if people who are performing well still don’t feel like they belong because of things like professional attire, guidelines or norms,” Dr. Opie says.
The holiday season is a time for celebration, but it also presents an opportunity to be thoughtful and considerate of others. Many cultural holidays take place during this time of the year -- and people celebrate them in different ways. How can employers and coworkers alike celebrate and respect one another’s differences? Are there things we should consider as companies host holiday parties? “Cultural Competence” cohosts Dr. Ella Washington and Camille Lloyd also look back on their favorite episodes of 2021.
Are there constructs in our workplaces that reinforce forms of social oppression? How do we tear these barriers down? And what are some of the pitfalls employers can avoid in trying to address this? Lisa Toppin, global head of diversity and inclusion at Illumina, joins the podcast to discuss.
Talking about money, including one’s pay, is taboo for many -- but there may be a generational shift occurring in attitudes on talking about pay. How should we talk about pay? Why is there a need for pay transparency? And what is the difference between “equal pay for equal work” and pay equity? Ruth Thomas, pay equity strategist at Payscale, joins the podcast to discuss some effective strategies employers can implement in addressing pay inequity. What missteps can organizations avoid in opening up the discussion about pay?
Are workplaces evolving strongly enough to be inclusive? How do you effectively have conversations about race across workplaces and teams? Marva Smalls -- executive vice president, global head of inclusion at ViacomCBS and executive vice president, public affairs, kids and family entertainment brands at ViacomCBS Media Networks -- joins the podcast to talk about creating environments that facilitate “courageous conversations,” bringing your whole self to work and more.
What do the terms “Black,” “African American,” “BIPOC” and “Latinx” mean to people? And how can workplaces take into consideration how these terms are used and perceived? Dr. Erika Hall, assistant professor of organization and management and faculty adviser at The Roberto C. Goizueta Business & Society Institute, joins the podcast to discuss her research on racial terminology and the implications these words have.
How can organizations create change and play an active role in addressing systemic issues in their industries? Esi Eggleston Bracey -- chief operating officer, EVP Beauty & Personal Care, Unilever North America -- joins the podcast to discuss how companies need a mission and how beauty connects with diversity, equity and inclusion. She also discusses findings from the Dove CROWN Research Study and the magnitude of racial discrimination experienced by women in the workplace based on their natural hairstyles.
The Fourth of July will now be celebrated on the heels of the United States’ newest federal holiday, Juneteenth. What does this mean for how Americans celebrate freedom -- and how can workplaces use intention, awareness and feedback from employees to celebrate both holidays?Camille Lloyd, director of the Gallup Center on Black Voices, and Dr. Ella F. Washington, CEO of Ellavate Solutions and a Professor of Practice at Georgetown McDonough School of Business, return with the second season of Cultural Competence.
Eight states have passed the CROWN Act, legislation that prohibits race-based hair discrimination in the workplace. Connecticut state Rep. Robyn Porter joins the podcast to discuss the importance of this bill and how it affects employees of color.
How much of our authentic selves should we bring with us to our jobs? What kind of masks do we wear in life -- and which ones do we wear at work? Dr. Atira Charles, head of Inclusion, Diversity and Equity at Moet Hennessy, North America, joins the podcast to discuss being your authentic self at the office.
What does it mean to be an ally -- and how do you know if you’re even helping anyone? Is there such a thing as performative allyship? Dr. Adam Grant -- an organizational psychologist, TED speaker and professor at the University of Pennsylvania, Wharton School of Business -- joins the podcast to unpack the concept of allyship and the shortcomings of those who seek to be good allies.
While many U.S. employers make efforts to create a diverse and inclusive workplace, what is the approach of a global organization where employees live across different continents and cultures? Amelia Ransom, senior director of engagement and diversity at Avalara, joins the podcast to discuss the global perspective on D&I -- and why organizations should "lead with questions and not conclusions."
With heightened tensions surrounding political, racial and other issues, many employers have become conditioned to avoid sensitive topics in the workplace -- even creating policies that outright ban such conversations. But is this the right approach? Johnny C. Taylor Jr., president and chief executive officer of the Society for Human Resource Management, joins the podcast to advocate for discussions rather than debates, and why building an environment where healthy conversations can take place is key for modern workplaces.
There are moments in history when you remember exactly where you were and what you were doing -- and for many of us, these events unfold while we are at work. What does this mean for our productivity? And how should employers respond? Hosts Camille Lloyd and Dr. Ella Washington discuss last week's storming of the U.S. Capitol and how events like these affect employees and employers alike.
As we prepare to ring in the New Year, let's look back on the year we've had. How have the events of 2020 impacted conversations on diversity and inclusion? What have we learned? Hosts Camille Lloyd and Dr. Ella Washington discuss the national conversation on racism, the disproportionate impact of COVID-19 on minority communities and more.
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