DiscoverWBSRocks: Business Growth with ERP and Digital Transformation
WBSRocks: Business Growth with ERP and Digital Transformation
Claim Ownership

WBSRocks: Business Growth with ERP and Digital Transformation

Author: Sam Gupta

Subscribed: 2Played: 158
Share

Description

There are several approaches to growing or scaling a small business. Some would recommend growth hacking strategies for aggressively marketing your products or services. In contrast, others would say that the only way to cross $10 mil in revenue would be through inorganic growth. If you asked any business owners or executives, 90% of them, including ME, suffer from dream-reality confusion—some claiming their growth ambitions to be as high as 3x in the next three years. Yet, the stark reality is that 90% of the SMB businesses rarely grow and join the list of fastest-growing companies or would ever become fortune-500 companies. Marketing calls it crossing the chasm, while others blame it on the “people,” “mindset,” or “culture” issue. In the ERP or business system world, they call it people, process, and technology. You may call it digital or business transformation or any other buzzwords you may choose. What matters at the end of the day are the numbers. Either you did it or didn’t do it. If you did it, pat yourself on the back. We want to hear from you. If you didn’t do it, we still want to hear from you about what you would differently do if you could go back in time. This podcast takes a holistic and unique approach to crossing the chasm with business systems or technology. This podcast will use the mixed approach, including solo monologues or commentary, interviews, and panel discussions. The speaker profiles would include business owners, consultants, researchers, and executives (CFO, CEO, CIO, and COO) who have gone through a process of scaling a business with the help of technology. But, most importantly, leaders like you who have their feet on the ground and working tirelessly to manage their P&L. For the love of growth and digital transformation, let's #WBSRocks
155 Episodes
Reverse
Robotic applications have come a long way. They can automate a lot of mundane processes in your warehouse and facility. But to get the ROI from robotic investments, you need to assess the factors that make robotic applications efficient. Just like human operators, robots are not suitable for all environments. Even minor changes in the environment can impact their efficiency goals. With any technology, the more standardized and streamlined your processes are, the higher your chances of success with your technological investments.In today's episode, we have our guest, Kevin Paramore, who discusses the nuances of robotic automation of warehouse and manufacturing processes. He also touches on barriers to automation and shares several stories where robotic automation may not be the best fit. Finally, he provides insights into technological, environmental, and regulatory factors to explain the use cases for warehouse robotic applications.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
ERP sales teams are some of the most confident people, while the ERP implementation team would come across as the most nervous. If you ever sat in an ERP demo, the sales team would provide assurance on every single doubt you might have, and the implementation team is rarely involved in the sales process. After signing the contract, you might never see the pre-sales or salesperson, and in the implementation, the lead might not agree with the verbal commitment during the sales phase. To be successful with your ERP implementation, you need an expert hand who knows how to look under the hood.In today's episode, we have our guest, Andy Pratico, who discusses why ERP demos are designed to deceive and why ERP salespeople are more incentivized to sell their products and the success of their customers. He also touches on how to find the right references and evaluate them. Finally, he discusses different manufacturing verticals and their unique requirements.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
Sales compensation is a multi-edged sword. There are many variables, and each variable could significantly impact your top line and bottom line if the consequences are not thought through. If the base salary is too low and if it doesn't meet the basic needs of salespeople, they might be looking for additional sources of revenue for themselves and might not be committed. If you paid too much in base, they might not be motivated to work hard and go out of their way to close deals.In today's episode, we have our guest, Ryan Wicklum, who discusses why companies require a framework for sales compensation strategies aligned with their growth plans. He also touches on psychological drivers and motivational triggers that drive sales teams to deliver results. Finally, he shares several stories of bad compensation strategies that fired back for the company and the good strategies that paid off. For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
Irrespective of whether you are integrating two hardware components or software products, the challenges are similar. You need to understand the current state of the integrated components, but the future state is equally important, especially if the future state may not be in your control. For example, if you aim to integrate an e-commerce platform with an ERP, the only piece you will own will be the integration code. The product life cycle of e-commerce or ERP products is out of your control. While these technical considerations are important for your integration strategy, the most important question for any integration project will be the purpose and outcome expected from the integration.In today's episode, we invited a panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise to discuss how to plan for enterprise integration. We covered many grounds in this episode, including what enterprise integration is and why it matters, the pros and cons of point-to-point integration vs. centralized integration strategy, and why integration projects could be as big as ERP. We also discussed the role of iPaaS and how they can help avoid the Frankenstein of integration code across platforms. Finally, we discussed the best practices, the role of swim lanes or data flows, and integration patterns.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
Marketers tend to offer sitewide discounts to their entire audience without considering where visitors are in the buyer's journey. Sure, that might drum up more sales, but it can hurt your bottom line in the long run. They also use discounts to attract the top of a funnel audience. Sure that's effective in the retail world? But does that work in every single situation? So what can you do to segment your customers better and understand if they truly care for discounts?In today's episode, we invited a panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise to discuss E-commerce discounting strategies. We covered many grounds in this episode, including seasonality and its impact on discounting; cultural, regional, and geographic factors that drive discounting; aged and obsolete inventory and their discounting treatments. Finally, we also had a chance to touch matrix-based discounting, influencer strategy, and coupon codes--and how they can help you measure discounting strategies.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
When it comes to automated storage and retrieval systems (ASRS), there are several choices available. You have regular ASRS systems that will require changes to your facility and processes as they are designed to be more of the conveyor belts. Mobile ASRS, on the other hand, don't have to travel in a fixed path. Instead, they can travel to a predetermined location or work center inside a facility. Mobile ASRS systems are also very flexible in accommodating real-time demand and changing picking operations as the demand changes.In today's episode, we have our guest, Jon Schechter, who discusses how mobile ASRS systems differ from regular ones. He also touches on the rigidity of the regular ASRS systems and why they would not be suitable when the demand may fluctuate significantly. Finally, he describes the technology behind mobile ASRS systems in simple terms that will help you assess if they could be fit for your facility. For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
Strategic placement of complementary products and personalized recommendations can help increase revenue from each transaction and the lifetime value of each customer. But strategic placement is art and science and requires you to understand customer behavior at a deeper level. If you go overboard with your suggestions, the customers may bounce from your site. And if you underserve them, you might miss out on the opportunities to be able to upsell and cross-sell. In today's episode, we have our guest, Ronnie Teja, who discusses the upsell and cross-sell strategies for e-commerce merchants and how you might be able to increase the average order value for your customers. He also touches on several customer service strategies, including how to motivate your employees to meet their customer service targets. Finally, he touches on how personalization strategies can help increase the average order value from each transaction. For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
As a procurement leader, if you are too focused on seeking discounts, sometimes you might lose sight that the cost of spend could be higher than the discount you might be seeking. Also, as the number of SKUs increases in your organization, the SG&A costs rise at an increasing rate than your top line because of increased marginal overhead with each SKU. The cost of spend is a key metric that manufacturers and distributors need to measure and control. Or you might hit the growth inflection point.In today's episode, we have our guest, Edmund Zagorin, who describes why the cost of spend is an important metric for some of the strategic sourcing categories. He also touches on various strategic sourcing terms and processes, such as how to interpret the implications of purchase price variance KPI and why it's important. Finally, he touches on why businesses should be forecasting the outcome to reduce the cost of spend and better manage supplier relationships.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
Cybersecurity issues are becoming more and more common. As the adversaries and state-funded agencies get sophisticated in their capabilities, most businesses will need to rethink their cybersecurity strategy. It will be even more critical for regulated companies such as aerospace and defense and medical devices. Also, as we advance with our capabilities with industry4.0, OT security will be even more critical. What can executives do to educate themselves and prepare for enterprise security?In today's episode, we invited a panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise to discuss how to plan for enterprise security. We covered many grounds in this episode, including risk factors and considerations for executives as they prepare for cybersecurity. We also discussed concepts such as the importance of threat profiles and the common entry points for ransomware. Finally, we discussed how to evaluate software and hardware from the perspective of cybersecurity.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
For e-commerce sites, the conversion rate is perhaps the most critical metric. Many sites focus on getting tons of traffic, but what is the point in having that traffic if they don't convert. When it comes to improving conversion rate, various factors drive the conversion rate, including page speed, expectations of your users, and flow or navigation.In today's episode, we invited a panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise to discuss conversion rate optimization techniques. We covered many grounds in this episode, including the factors that drive it. Finally, we also had a chance to touch if platform selection may affect the conversion rate and any strategies to improve it.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
The most critical factor in winning or losing a deal is always timing. And the faster you convert your customer, the faster you answer all of their questions, and the faster you ship it to them, you can outrun your competition. To do so, you need to think about the speed to your customers and suppliers. This speed requires cross-functional alignment and everyone operating on one system and with process harmony.In today's episode, we have our guest, Rich Sade, who describes his journey and the pitfalls of implementing six ERP projects throughout his career. He also highlighted the importance of the pre-ERP phase and how that could improve the chances of success of selection and implementation. Finally, he also touched on how he could convert his business from make-to-order to configure-to-order and improve the customer experience while expediting the sales cycle.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
Balancing your day job and executing a transformation project in parallel could be frustrating. Your team might look up to you to make the most crucial decisions when you might not fully understand the implications of those decisions. To avoid this uncomfortable situation, you might want to outsource your role as a sponsor to a third party. But this approach typically fires back as they may create their version of your vision. Additionally, they might not fully understand your business as they may not be living it.In today's episode, we have our guest, Tim Morton, who describes the role of sponsors in a digital transformation project and why it's crucial. He also discusses the implications of outsourcing it to a third party such as a system integrator and how sponsors can deal with situations when they might not have experience executing digital transformation projects. Finally, he describes several change management terms and how data can help with alignment among teams.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
As a plant manager or an executive responsible for the P&L of a manufacturing plant, you will need to make several decisions to improve your internal capacity. They could be adding more bodies, equipment or adding a new location. Unfortunately, if you don't have data to substantiate them, it may feel as if you are investing money in improving your capacity but not realizing tangible benefits. In today's episode, we have our guest, Dave Westrom, who describes the importance of understanding the true internal capacity for manufacturers and how that could assist with decision-making in your plants. He also discusses how to go from point A to point B to create a data-driven plant and build a culture of continuous improvement. Finally, he shares several stories of manufacturers from his recent engagements where he improved the internal capacity.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
If you are a growing siloed organization, you will have puddles of data sitting inside every department. You could also have hundreds of unused reports on top of your ERP system that you might not even be aware of. If you want to avoid growing pains because of data, you need centralized ownership and strategy with clearly identified systems for their roles and responsibilities.In today's episode, we invited a panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise to discuss enterprise analytics planning. We covered many grounds in this episode, including identifying enterprise datasets, their ownership, and appropriate systems to host them. Finally, we discussed the importance of data lakes and their importance in an organization, and how to avoid too many reports on top of ERP systems as they could be expensive.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
Mastering SEO is no longer optional for ecommerce companies and manufacturers. If you are starting on your SEO journey, you will need to make decisions between SEO and PPC strategies. You will also need to understand the nuances of keyword strategies to identify the right targets that will help you meet your goals. Finally, you need to understand how to compare various channels such as PPC and SEO.In today's episode, we invited a panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise to discuss SEO strategies. We covered many grounds in this episode, including the SEO framework and signals that Google cares for. We also discussed SiteMap, machine-generated content, information architecture, and indexing and crawling patterns. Finally, we discussed why keyword research matters and how to choose between SEO vs. PPC strategies.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
If you are ready to expand your e-commerce footprint, you have several choices. For example, suppose you have been selling to the most popular channels, such as Amazon in North America. In that case, you might want to explore other channels such as Walmart, Alibaba, or Etsy. Or you might want to explore some of the international markets such as the UK, India, or Brazil. But the decision is not as simple as that as you need to compare the channels in each country, understand regulatory nuances, and cultural synergies to be successful in each marketplace and market.In today's episode, we have our guest, Paul Sonneveld, who discusses the marketplace expansion strategy for e-commerce sellers or manufacturers aspiring to expand their footprint through digital commerce. He also describes visibility into the marketplaces around the world and their nuances. Finally, he discusses the unique requirements of each country and the resources available to them through the marketplaces ecosystem and service providers.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
The journey of ISO could feel overwhelming with the amount of standardization and documentation required. But if your machine shop never served a regulated industry, it could be a great start as you expand your market to other sectors such as aerospace, defense, or automotive. You will not only be required to change your processes and procedures, but you need to game up on training and documentation.In today's episode, we have our guest, Derek Hall, who describes the importance of ISO compliance and why it's necessary for shops to grow. He also discusses what non-ISO shops need to know about ISO compliance and how the processes of ISO-compliant shops differ from non-ISO shops. Finally, he shares important concepts such as audit requirements and the importance of visual cues on the shop floor.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
Due to how companies function in the startup phase and evolve, most of them operate in silos because it's hard to find cross-functional talent. In addition, the cross-functional processes are perceived to be slow. It's also tough to train people in multiple disciplines. As a result, most SMBs will have one person responsible for each function: sales, purchasing, AR, AP, HR, etc. While this siloed nature may help you sail through the startup phase, it's the cross-functional alignment that will help propel your growth.In today's episode, we have our guest, Pam Fox Rollin, who discusses how to drive cross-functional clarity in a siloed organization. She describes the entire process of driving this clarity, including setting the shared promise and how it differs from a shared vision. Finally, we discussed several stories of executives who may be afraid of driving this clarity in fear of disruption to their organization.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
Managing digital projects have never been easier. While there have been tons of attempts to improve the process with Agile methodologies, the timeline, budget, and scope are still tough to manage. There are several explanations as to why digital projects are harder. For example, each digital project is fairly unique, even if it is repeatable ERP implementation. Then you have the problems of invisibility. Managing digital projects have always been art and science. That's probably the reason why the success of these projects varies so much.In today's episode, we invited a panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise to discuss planning for digital projects. We covered many grounds in this episode, including capturing the appropriate scope, iterations, and phases. We also discussed the pros and cons of using process templates from various vendors. Finally, we discussed several stories to identify the initial beachhead for e-commerce success and ongoing measurement and development.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
E-commerce opportunity is highly lucrative. As an executive responsible for e-commerce success, you will come across several options and opportunities. But if you don't know how to plan for e-commerce, you might be out of cash without knowing what went wrong. For example, it could happen as you overcommitted in channels that didn't perform to your expectations. Or you stocked too much inventory in the hope of getting significant traffic from your e-commerce efforts. E-commerce budgeting requires comprehensive planning across channels.In today's episode, we invited a panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise to discuss e-commerce budget planning. We covered many grounds in this episode, including the cost buckets that need to be considered for e-commerce budget planning. We discussed the framework of e-commerce spend in many industries and ratios of how they plan for e-commerce spend. Finally, we discussed several stories to identify the initial beachhead for e-commerce success and then ongoing measurement and development.For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
loading
Comments (1)

amy peterson

Hi WBSRocks thanks for sharing your informative great podcast.

Dec 20th
Reply
Download from Google Play
Download from App Store