Business Confidential Now with Hanna Hasl-Kelchner
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© Hanna Hasl-Kelchner
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★ PRACTICAL ★ TIMELESS ★ NO NONSENSE ★
Discover the business issues hiding in plain view that matter to your bottom line.
Created for smart business owners, executives, managers, and entrepreneurs who want to increase their business leadership effectiveness and side-step the School of Hard Knocks.
Each Thursday you’ll hear top-line insights, tools and straight talk from experts, authors and change makers who share their secrets for more success on a wide range of business topics.
These are the trusted advisors, the ones Big Business pay big bucks for, who are quietly igniting change behind closed doors and transforming businesses around world. And now, you can join those conversations too by simply tuning in. It’s easy.
Our topics vary from week to week because business is multi-faceted and the higher you climb in your organization the more information you need to effectively lead your company and keep all of its moving parts aligned and moving forward.
We talk about everything from leadership and people management, to sales, marketing, and finance, corporate governance and risk management.
Why? Because business has lots of nooks and crannies.
It’s impossible to be good at everything or know everything.
Your expertise makes you a valuable contributor early in your career; but as your management and leadership responsibilities grow, so too does the need to expand your knowledge base because it’s essential to keep your finger on the pulse of your business and be able to ask the right questions to get the information you need to make informed decisions, as well as recruit the right talent.
We even talk about how to manage stress and keep your head from exploding because, let’s be real, things pile up sometimes and it’s tough to juggle everything.
It’s OK – you’re not alone – it’s a big club, one that you can join for free by listening to Business Confidential Now, one where you’ll be able to access resource packed information on every single episode page at https://BusinessConfidentialRadio.com.
The show was created by Hanna Hasl-Kelchner, founder of Business M.O. and the Legal Leverage Academy, several years ago because business comes at you fast and no one can afford to get blind-sided. Especially by something you didn’t know, but somehow SHOULD know in your role as a business leader and key decision maker.
Look - It’s not your fault, even if you have one of those fancy Ivy League MBAs, it’s impossible to have all the answers.
Hanna knows this to be true as a matter of fact because she HAS one of those fancy MBAs and even taught in a few top tier MBA programs. She’s also been a practicing business attorney who has seen first-hand what happens when things go south. That’s why she created this podcast.
Hanna knows how to ask the questions that get the answers YOU need to succeed.
She’s been a trusted advisor, who for more than 35 years has helped influential business leaders and decision makers ranging from start-ups to the S&P 500 to the White House. Hanna has also seen how what you don’t know in business really can hurt you and bite you in the assets.
The show typically runs approximately 25 – 35 minutes and releases a new episode every Thursday.
It’s usually an interview show; but, once in a while Hanna will put on her lawyer hat and feature some no-nonsense legal information.
Join Hanna and start listening to Business Confidential Now today.
The more you dive into our rich archive of past episodes, follow and subscribe to Business Confidential Now, the more you’ll be able to grow and protect your business NOW.
Listen on any app that supports podcasts, and visit https://BusinessConfidentialRadio.com.
Please remember to tell all your business friends about the show and leave a positive comment.
hannahaslkelchner.substack.com
Discover the business issues hiding in plain view that matter to your bottom line.
Created for smart business owners, executives, managers, and entrepreneurs who want to increase their business leadership effectiveness and side-step the School of Hard Knocks.
Each Thursday you’ll hear top-line insights, tools and straight talk from experts, authors and change makers who share their secrets for more success on a wide range of business topics.
These are the trusted advisors, the ones Big Business pay big bucks for, who are quietly igniting change behind closed doors and transforming businesses around world. And now, you can join those conversations too by simply tuning in. It’s easy.
Our topics vary from week to week because business is multi-faceted and the higher you climb in your organization the more information you need to effectively lead your company and keep all of its moving parts aligned and moving forward.
We talk about everything from leadership and people management, to sales, marketing, and finance, corporate governance and risk management.
Why? Because business has lots of nooks and crannies.
It’s impossible to be good at everything or know everything.
Your expertise makes you a valuable contributor early in your career; but as your management and leadership responsibilities grow, so too does the need to expand your knowledge base because it’s essential to keep your finger on the pulse of your business and be able to ask the right questions to get the information you need to make informed decisions, as well as recruit the right talent.
We even talk about how to manage stress and keep your head from exploding because, let’s be real, things pile up sometimes and it’s tough to juggle everything.
It’s OK – you’re not alone – it’s a big club, one that you can join for free by listening to Business Confidential Now, one where you’ll be able to access resource packed information on every single episode page at https://BusinessConfidentialRadio.com.
The show was created by Hanna Hasl-Kelchner, founder of Business M.O. and the Legal Leverage Academy, several years ago because business comes at you fast and no one can afford to get blind-sided. Especially by something you didn’t know, but somehow SHOULD know in your role as a business leader and key decision maker.
Look - It’s not your fault, even if you have one of those fancy Ivy League MBAs, it’s impossible to have all the answers.
Hanna knows this to be true as a matter of fact because she HAS one of those fancy MBAs and even taught in a few top tier MBA programs. She’s also been a practicing business attorney who has seen first-hand what happens when things go south. That’s why she created this podcast.
Hanna knows how to ask the questions that get the answers YOU need to succeed.
She’s been a trusted advisor, who for more than 35 years has helped influential business leaders and decision makers ranging from start-ups to the S&P 500 to the White House. Hanna has also seen how what you don’t know in business really can hurt you and bite you in the assets.
The show typically runs approximately 25 – 35 minutes and releases a new episode every Thursday.
It’s usually an interview show; but, once in a while Hanna will put on her lawyer hat and feature some no-nonsense legal information.
Join Hanna and start listening to Business Confidential Now today.
The more you dive into our rich archive of past episodes, follow and subscribe to Business Confidential Now, the more you’ll be able to grow and protect your business NOW.
Listen on any app that supports podcasts, and visit https://BusinessConfidentialRadio.com.
Please remember to tell all your business friends about the show and leave a positive comment.
hannahaslkelchner.substack.com
300 Episodes
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Elevating Employee EngagementElevating employee engagement to have a more productive and committed workforce is part of every leadership or management agenda.But some people excel at it while others fall flat. Wishful thinking doesn’t make it happen and in this episode we’ll explore what does.What You’ll Discover About Elevating Employee Engagement:* How elevating employee engagement can improve your bottom line* The three types of employee engagement* The role of empathy and self-awareness in elevating employee engagement* And much moreHost: Hanna Hasl-KelchnerHanna Hasl-Kelchner is an advocate for fairness in the workplace. She helps organizations gain clarity to make more informed decisions by reducing complex concepts into sensible, bite size pieces. Hanna accomplishes this as a business strategist and through her writing, speaking, consulting, and popular syndicated podcast, Business Confidential Now.Hanna brings a unique perspective to the table, growing up in an entrepreneurial family and running a business before age 30 and blending it with decades practicing business law. Those experiences enabled her to successfully bridge the gap between the two disciplines during her career as a trusted advisor to influential decision makers ranging from startups to the S&P 500, Big Tobacco, and the White House.She has also been on the faculty at two top-ranked MBA programs: The Duke University Fuqua School of Management and the University of Virginia, Darden School of Business.Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes, especially:Part 1: Unveiling the Truth: Workplace Fairness Myths vs RealityPart 2: The Key to Retaining Top Talent: A Fair Work EnvironmentPart 3: Why Low Employee Engagement is Not an Employee ProblemPart 4: 5 Toxic Leadership Trends that Kill High Employee EngagementPart 5: How to Keep Positional Power From Being a Huge Achille’s HeelContact Hanna and connect with her on LinkedIn, Facebook, Twitter, and YouTube.Her new book Seeking Fairness at Work on Amazon, in print, ebook and audio editions. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hannahaslkelchner.substack.com
Self-Aware LeadershipThe self-aware leadership sounds a bit like an oxymoron.You know what your intentions are when you do what you do and say what you say. So of course you're self-aware of yourself.BUT, are you really aware of all that you need to stay on top of to flawlessly execute your business strategy?Ooh, maybe not, and you wouldn't be alone. As today's guest, Robert Courser, author of Line of Sight: The Five Keys for Strategic Execution in an Age of Uncertainty, explains.What You'll Discover About Self-Aware Leadership:* The missing piece of self-aware leadership* How employee surveys contribute to self-aware leadership* How self-aware leadership lets you work "on" your business, not just "in" your business* Why self-aware leadership is essential for strategy alignment and execution* And much moreGuest: Robert Courser Robert Courser is a CEO advisor who has been helping small and medium-sized enterprises scale up for the past twenty years.In his book, “Line of Sight: The Five Keys for Strategic Execution In An Age of Uncertainty,” Robert draws on stories and anecdotes from his clients to share the simple tools and insights that help free up the growth potential of leaders and their companies.Classically trained as a culinary chef, Robert knows about delivering excellence in a high-pressure environment.In his inimitable, no-nonsense voice, Robert emphasizes the importance of internal alignment, of having resources in the right place at the right time, and of self-aware leadership to execute flawlessly.Related Resources:If you liked this interview, you might also enjoy our other Risk Management episodes.Contact Robert and connect with him on LinkedIn, Facebook, X (Twitter), and Instagram.Also visit Line of Sight.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hannahaslkelchner.substack.com
Culture of BelongingEstablishing a genuine culture of belonging takes more than signing new employees up for payroll and benefits.What more could they possibly want? And how can executives, managers or entrepreneurs provide it?Those are some of the things we're going to explore with the Jonathan Stutz, co-author of Daily Practices of Inclusive Leaders: A Guide to Building a Culture of Belonging.What You'll Discover About Building a Culture of Belonging:* The role of leaders in supporting a culture of belonging in organizations* How "dropping a pebble" contributes to building a culture of belonging* Why building a culture of belonging is not the responsibility of the Human Resources Department* Why one-on-one meetings are a massive opportunity to create connection with employees* And much more!Guest: Jonathan StutzJonathan Stutz, M.A. (he/him/his) is the President of Global Diversity Partners, Inc.He has over 25 years’ experience working in leadership roles at companies such as Amazon, Microsoft, and Zulily.Jonathan earned his M.A. from City University of Seattle in Organizational Leadership and B.A. in Political Science from the University of Washington.Jonathan serves on the Board of Trustees for the Bellevue, WA non-profit, Youth Eastside Services, and has served as Human Services Commissioner for the cities of Bellevue and Kirkland, WA.Related Resources:If you liked this interview, you might also enjoy our other Leadership & Management episodes.Contact Jonathan and connect with him on LinkedIn. Also visit his book website and Global Partners Diversity website.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hannahaslkelchner.substack.com
Fractional CFO Is it time to engage the services of a fractional CFO, a chief Financial officer?How are you supposed to know? What can they bring to the party that's different from a CPA or a bookkeeper that you're currently working with?Those are a few of the questions we'll explore with today's guest, finance expert John Hannum.What You'll Discover About a Fractional CFO:* How a fractional CFO differs from a bookkeeper and a CPA* Whether a startup should consider consulting with a fractional CFO* The value a fractional CFO can bring to a small business* What factors to look for when hiring a fractional CFO* And much more.Guest: John Hannum John is the founder and CEO of PPS Solutions PC, a firm that provides Fractional CFO services and full-service accounting and finance to growing businesses.With a 25+ year background in corporate finance and as CFO of companies with phenomenal growth trajectories, he now focuses on bringing the Financial Firepower commonly employed by large successful companies to the smaller, growing businesses that need it most.Related Resources:If you liked this interview, you might also enjoy our other Finance episodes.Contact John and connect with him on LinkedIn, his company LinkedIn profile, and on YouTube.Also visit his business website.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hannahaslkelchner.substack.com
Effective LeadershipEffective leadership is something every organization needs and we’ve known about the art and science of effective leadership and human team management for decades.But yet there’s a gap between people in leadership positions knowing and doing. And it begs the question, why? Why is it so hard? What is standing in our way?Those are a few of the things we’ll explore with Dr. Margie Oleson. What You’ll Discover About Effective Leadership:* How senior management often leaves effective leadership to chance* The 3 tactical things needed for more effective leadership* The perils of meeting overload* How clarity around goals reflects effective leadership* The 3 things you need to have clarity around goals* And much moreGuest: Dr. Margie OlesonMargie Oleson helps business leaders crush their goals by installing processes and habits for better clarity and alignment among the top team. She is a dynamic speaker and leadership expert who shares knowledge from her doctorate in organization development and decades of experience working with leaders and groups in many industries and companies. She recognizes that companies aren’t set up to develop leaders or help them adopt the right leadership skills and behaviors. They are left to ‘make it up as they go – learning from past leaders… who were left on their own as well. Having leaders who know how to lead high-performing teams is the greatest strategic advantage for any organization – remembering Wickman (Traction): ‘As goes the leadership team, so goes the company.’At the heart of her legacy is Top Team Accelerator™, a transformative force driving leadership development and cohesive, high-performing top teams… with changes that last in the future. She also helps leaders fix their meetings, use the Working Genius assessment to improve planning and execution, and right-size interactions across departments to break down silos and increase clarity and alignment. Navigating diverse industries from aeronautics to fintech, Margie’s client roster reads like a global who’s who, helping redefine companies in Financial Services, Health Care, Manufacturing, Retail, Higher Education, and Nonprofits / Government.Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.Contact Dr. Oleson and connect with her on LinkedIn and YouTube.And be sure to check out her consulting website and her Top Team Accelerator.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hannahaslkelchner.substack.com
Maximize Human CapitalBeing able to maximize human capital to optimize employee engagement is the unspoken goal of every business.Yet not all talent is created equal, and too often entrepreneurs, especially those in startup mode, rely on their gut feel and past experience in assembling their teams.But today's guest says a data driven approach to decision making helps sidestep predictable people problems and can actually accelerate your business success. Discover what data you need and how to use it.What You'll Discover About how to Maximize Human Capital:* What you need to know before collecting data to maximize human capital* 5 non-financial metrics that help maximize human capital* How to create healthy work environments to help maximize human capital* And much more.Guest: Dr Nikki Blacksmith DR. NIKKI BLACKSMITH is co-founder and CEO of Blackhawke Behavior Science and an adjunct faculty member at American University in Washington, D.C.She has nearly 15 years of experience as a scientist-practitioner, focusing on psychometrics, selection, decision-making, and entrepreneurial performance.She has also published over 80 conference papers, book chapters, and journal articles, and her scientific research has been featured in top-tier academic publications, including American Psychologist, the Journal of Business and Psychology, Personality and Individual Differences, and the Journal of Behavioral Decision-Making, and media outlets including New York Magazine, Real Simple Magazine, and BBC.She’s the co-author of the new book: Data-Driven Decision Making in Entrepreneurship: Tools for Maximizing Human Capital (CRC Press; April 2, 2024).Related Resources:If you liked this interview, you might also enjoy our other Human Resources episodes.Contact Nikki and connect with her on LinkedIn and Instagram. Also check out her website and her new book, Data Driven Decision Making in Entrepreneurship: Tools for Maximizing Human Capital.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hannahaslkelchner.substack.com
Ethical Use of AIWhen it comes to the ethical use of AI in your business, you want to do the right thing and you assume you will.But what if artificial intelligence is like an iceberg with hidden danger below the waterline?No one wants their business to be the Titanic, and that’s why we’re going to explore how to start thinking about the ethical use of AI to successfully navigate those hazards.What You’ll Discover About the Ethical Use of AI:* What to know about the bias used in training AI models* 2 policies and assessment you need to examine to evaluate the ethical use of AI* The number one red flag when evaluating the ethical use of AI* How to avoid misinformation, copyright infringement and breaches of confidentiality* And much more.Guest: Frank KyazzeFrank Kyazze’s career is a blend of innovation, ethics, and humanism in technology. Over the last decade, he’s become a leader in digital trust, covering cybersecurity, governance, risk management, compliance, privacy, and AI ethics. From Pittsburgh to New Orleans, as the founder and CEO of GRC Knight, Frank champions strategies that protect national security and our society’s infrastructure. His work spans traditional sectors to startups and venture capital, advocating for cybersecurity as a growth engine.With certifications like CISSP, CIA, CEH, CIPP/E, CIPM, and ISO Lead Auditor, Frank’s expertise is unmatched. However, it’s his passion for philosophy and improv theater that brings a creative and ethical lens to his work. He sees digital trust as essential to business integrity and innovation, aiming to make it accessible and integral to corporate culture. Frank is a thought leader who connects technology’s tangible aspects with its philosophical roots, offering insightful perspectives on technology, national security, and the digital economy.Frank Kyazze is not just a name in the tech industry; he is a storyteller, a philosopher in the digital age, and an architect of trust in a world that increasingly depends on it. His journey and insights offer a unique blend of depth, pragmatism, and visionary thinking, making him a compelling voice in the ongoing conversation about our digital future.Related Resources:If you liked this interview, you might also enjoy our other Corporate Governance and Culture episodes.Contact Frank and connect with him on LinkedIn, and Instagram.And visit his website.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hannahaslkelchner.substack.com
Employee DevelopmentEmployee talent development sounds scary to business owners and leaders, who fear that investing in an employee’s career encourages them to look for greener pastures elsewhere.Managers will claim they don’t have time, that it’s really the employee’s responsibility, that they really can’t give employees what they want. So they’d rather ignore the situation because there’s no value in stirring the pot.But today’s guest says that not helping employees develop and grow is a surefire way to make sure employees do leave. Does this mean you’re stuck in a no win situation? Listen to learn more.What You’ll Discover About Employee Development:* What employee development REALLY means* How small conversations build engagement and inform employee development* Why talent hording is not sustainable leadership* How managers can start having employee development conversations if you haven’t done so before* And much moreGuest: Julie Winkle Giulioni Julie Winkle Giulioni is a champion for workplace growth and development. She believes that everyone deserves the opportunity to reach their potential. And she supports organizations and leaders who want to make that happen with keynote speeches, consulting, and training.Julie is the author of Promotions Are So Yesterday: Redefine Career Development. Help Employees Thrive and the co-author of the international bestseller, Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want, translated into seven languages.She is a regular columnist for Training Industry Magazine and SmartBrief and contributes articles on leadership, career development, and workplace trends to numerous publications including The Economist.Named by Inc. Magazine as a Top 100 Leadership Speaker, Julie’s in-person and virtual keynotes and presentations offer fresh, inspiring, yet actionable strategies for leaders who are interested in their own growth as well as supporting the growth of others.Her firm, DesignArounds, creates and offers training products and experiences to organizations worldwide and has earned praise and awards from Human Resource Executive Magazine’s Top Ten Training Products, New York Film Festival, Brandon Hall, and Global HR Excellence Council.Related Resources:If you liked this interview, you might also enjoy our other Human Resources episodes.Contact Julie and connect with her on LinkedIn, Facebook, and Twitter.You might also enjoy Julie’s previous interview on the show: The Things Reliable Employees Need to Hear... This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hannahaslkelchner.substack.com
Beyond ProfitHow do you measure business success beyond profit? How does it connect to your deeper purpose in life? Your why?Discover one entrepreneur’s amazing journey and how you can connect your business beyond profit too.What You’ll Discover About Creating Goals Beyond Profit:* The personal awakening that led Steve Farrell to create a goal beyond profit* How to find our own goals beyond profit* How to achieve a goal beyond profit and still keep your business afloat* Why going beyond profit creates positive energy and improve relationships* And much moreGuest: Steve Farrell Steve Farrell attained the pinnacle of success as a Silicon Valley entrepreneur, founding two high-tech firms. Then he pivoted to lead Humanity’s Team, a global nonprofit helping people everywhere awaken to our interconnectedness through platforms such as their new Humanity Stream+ streaming service.After contributing to the Gold Nautilus Award-winning book “Our Moment of Choice — Evolutionary Visions and Hope for the Future,” Steve’s new book, “A New Universal Dream,” details his journey from a young entrepreneur to a life in service to humanity.Related Resources:If you liked this interview, you might also enjoy our other Entrepreneurship episodes.Contact Steve and connect with him through his website.And check out his book A New Universal Dream.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hannahaslkelchner.substack.com
Business TurnaroundA successful business turnaround is a terrific way to transform an organization that’s stuck, but how big does the plateau have to be before you take action?And what kind of action is necessary to jumpstart healthier growth and profitability? Today’s business turnaround expert, Rich Allocco, shares his insights.What You’ll Discover About a Business Turnaround:* The 3 red flags that signal the need for a business turnaround* How business turnarounds share the same symptoms, but not the same root cause* Why trust is essential to leading a successful business turnaround* How to break down silos that stand in the way of a successful business turnaround* And much moreGuest: Rich Allocco After studying Economics at the University of Notre Dame Rich Allocco joined IBM in Large System Sales. After turning several complex competitive situations to IBM Rich was appointed Manager of Wall Street accounts and tasked with growing sales and returning competitive accounts back to IBM. From there he was named Manager, National Large System Competitive Marketing and then Branch Manager for sales and services for a 250M in revenue office in San Francisco. Rich then joined a small team of IBM executives tasked to turnaround an IBM company losing $1M a day. That company was returned to profitability and eventually sold.Rich joined Siemens US and continued in functional sales and services roles and then company turnaround situations. Rich joined Remedy and ran Global Sales and Services, growing the company 4x in his tenure. He was then invited to work with several companies in need of turnaround, change and rapid growth.Related Resources:If you liked this interview, you might also enjoy our other Finance episodes.Contact Rich and connect with him on LinkedIn. Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and LinkedIn.Download ♥ Follow ♥ Listen ♥ Learn ♥ Share ♥ Review ♥ Comment ♥ Enjoy This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hannahaslkelchner.substack.com
Inclusive LeadershipInclusive leadership can be a sensitive subject.On one hand we can appreciate the concept intellectually, but emotionally, when someone says we’re not being inclusive it feels like a personal attack because we’re often unaware of how our behavior impacts what others see and hear AND more importantly, how our own culture, experiences, and biases shape what we do and say.How do we get out of this Catch-22 and bridge these cultural gaps that rob us of credibility and influence? Today’s guest has some proven tips and strategies for you.What You’ll Discover About Inclusive Leadership:* What inclusive leadership really means* The seven traits of inclusive leadership* The inclusive leadership trait that can’t be taught and you need to hire for* The trait that is the most challenging for leaders to master* And much more.Guest: Colette Phillips Colette Phillips is President and CEO of Colette Phillips Communications, and Founder and President of Get Konnected! and The GK Fund.She is a strategic advisor for C-level executives and corporate teams and develops public relations branding and internal/external communications strategies. She is frequently consulted by corporations and nonprofits on how to establish healthy, inclusive working environments and engage and serve culturally diverse consumers.An active civic leader and board member, she’s listed on Boston Business Journal’s Power 50 List. Her new book is The Includers: The 7 Traits of Culturally Savvy, Anti-Racist Leaders.Related Resources:If you liked this interview, you might also enjoy our other Corporate Goverance and Culture episodes.Contact Colette and connect with her on LinkedIn, Facebook, Twitter, and Instagram.And be sure to check out her website and book, The Includers: The 7 Traits of Culturally Savvy, Anti-Racist LeadersJoin, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics,... This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hannahaslkelchner.substack.com
EMPLOYEE CAREER DEVELOPMENTEmployee career advancement is typically thought of a climbing the ladder of success with one promotion after another. But Julie Winkle Giulioni says they’re SO yesterday and offer fresh perspectives on employee career advancement to help your business win the war for talent.What You’ll Discover About Employee Career Development:* How changes in the marketplace require rethinking employee career development* How expectations of employee career development have changed* 3 Nontraditional growth opportunities for employee career development* Why an abundant mindset is essential to employee career development* How affirming employee contribution aids career development* Julie’s multi-dimensional employee career development framework* The generation gap in employee career development preferences* And much MOREGuest: Julie Winkle GiulioniJulie Winkle Giulioni is a champion for workplace growth and development. She believes that everyone deserves the opportunity to reach their potential. And she supports organizations and leaders who want to make that happen with keynote speeches, consulting, and training.Julie is the author of Promotions Are So Yesterday: Redefine Career Development. Help Employees Thrive and the co-author of the international bestseller, Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Want, translated into seven languages.She is a regular columnist for Training Industry Magazine and SmartBrief and contributes articles on leadership, career development, and workplace trends to numerous publications including The Economist.Named by Inc. Magazine as a Top 100 Leadership Speaker, Julie’s in-person and virtual keynotes and presentations offer fresh, inspiring, yet actionable strategies for leaders who are interested in their own growth as well as supporting the growth of others.Her firm, DesignArounds, creates and offers training products and experiences to organizations worldwide and has earned praise and awards from Human Resource Executive Magazine’s Top Ten Training Products, New York Film Festival, Brandon Hall, and Global HR Excellence Council.Related Resources:If you liked this interview, you might also enjoy our other Human Resources episodes.Contact Julie and connect with her on LinkedIn, Facebook, and Twitter.You might also enjoy Julie’s previous interview on the show: The Things Reliable Employees Need to Hear You Ask For Better Employee Career Development.Julie’s books: This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hannahaslkelchner.substack.com
ORGANIZATIONAL CHANGE MANAGEMENTOrganizational change management can make or break an organization regardless of size.According to McKinsey & Company 70% of all change initiatives fail because we’re creatures of habit and biologically hardwired to stick with what’s worked for us in the past. It’s not helpful when battling change going into the future, like a pandemic, shifting markets, supply chain challenges and a kitchen sink of other problems.How do you keep things from going down the drain?My next guest, organizational change management expert Erika Andersen says we need to embrace the very things we’re wired to avoid and she’ll also explain how.What You’ll Discover About Organizational Change Management:* Why organizational change management is hard for most people * 3 Assumptions that initially wire us to resist change * Why management resists change * Why leaders need to model change for it to succeed * 4 Things necessary to help employees through organizational change * Best way to provide management support for organizational change * How organizational change management happens on 3 levels * The magical thinking that stymies organization change management * And MUCH more.Guest: Erika AndersenErika Andersen is the founding partner of Proteus International, a coaching, consulting, and training firm that focuses on leader readiness.For over three decades, she’s served as a consultant and advisor to top executives at today’s leading organizations, including Amazon, Spotify, Charter/Spectrum, and the Yale School of Public Health.She’s the author of four bestselling books, including Growing Great Employees and Be Bad First; is a popular leadership blogger at Forbes.com; and is the host of The Proteus Leader Show, a business and leadership podcast globally ranked in the top 10%. Her newest book is Change from the Inside Out: Making You, Your Team, and Your Organization Change-Capable (Berrett-Koehler Publishers; October 26, 2021).Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.Contact Erika and connect with her on LinkedIn, Facebook, and Twitter. Erika has four bestselling books, including This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hannahaslkelchner.substack.com
BE FUNDABLEIf you want your business to be fundable, to have ready access to money when you need it, there are certain things you need to do.What are they? (Just in case you ever DO need money from outside sources . . . because believe me that’s NOT the time to find you’re not fundable.)Luckily, today’s guest, Merrill Chandler is an expert in the field and he explains why your credit score is NOT the key to fundability and what you really need to do to be fundable.What You’ll Discover About How to Be Fundable:* What it means to be fundable* Why your credit score is useless until your loan is approved * The most important borrow behaviors lenders review * 4 Lender tiers and how the impact fundability * Why retail store credit inquiries hurt overall fundability * 6 Key borrow behaviors that determine fundability * How check guarantee credit lines can hurt fundability * The 5 characteristics each borrow behavior is graded by * And much MOREGuest: Merrill ChandlerOver 25 years ago, Merrill Chandler—a personal and business credit pioneer and co-founder of Lexington Law Firm—became dissatisfied with the ineffective results his clients were getting from credit repair.Leveraging his extensive knowledge of borrower behavior profiles, FICO® scoring metrics, and lender underwriting requirements, he developed a process that could ‘optimize’ a consumer’s borrower behavior AND improve a borrower’s “fundability.”He and his partners founded The Fundability Movement and GetFundable.com to deliver this revolutionary technology to real estate investors, business owners, and entrepreneurs nationwide.Merrill has helped thousands of borrowers become more FUNDABLE and helped them access the capital they need to fulfill their financial dreams.Related Resources:If you liked this interview, you might also enjoy our other Finance episodes.Contact Merrill and connect with him on LinkedIn, Facebook, Instagram, YouTube, and Clubhouse. Also check out his Get Fundable Podcast.To get the truth about your fundability, Merrill said during the interview you can go to myFICO.com. And if you’re interested in his bootcamp designed to help prospective borrowers get more fundable by improving their fundable personal profile and fundable borrower behaviors, visit getfundable.com and click on the bootcamp tab.Merrill’s book: The New F* WordJoin, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hannahaslkelchner.substack.com
THRIVE AMID ADVERSITYHow to thrive amid adversity and uncertainty is a perennial question. Add a financial crisis or a health crisis like Covid to the mix and you’ve really got a hot mess on your hands.So how do you keep your head up and continuously thrive amid uncertainty?Meridith Elliott Powell, author of Thrive: Strategies to Turn Uncertainty into Competitive Advantage, offers insights based on her research of the oldest, continuously running businesses on the planet.What You’ll Discover About How to Thrive Amid Adversity:* Inspiration for Meridith’s book Thrive * 9-Step strategy necessary to thrive amid uncertainty * How to focus on opportunities and thrive amid uncertainty * Role of relentless vision to thrive amid uncertainty * Researching the businesses who thrive amid uncertainty * What today’s businesses need to focus on the thrive amid uncertainty * The role of luck in business * And much MORE.Guest: Meridith Elliott Powell Voted one of the Top 15 Business Growth Experts, Top Sales Experts by LinkedIn, and Top 41 Motivational Sales Speakers. Meridith has a cutting-edge message, rooted in real-life examples and real-world knowledge. She is the author of six books, including “Cut Through The Excuses – Send Sales Through The Roof” , and her latest “Thrive: Strategies To Turn Uncertainty To Competitive Advantage.”Meridith is regularly featured in publications such as Forbes, Fast Company, Inc., and Investment News, among others. High energy and highly interactive, Meridith’s helps leaders and business owners learn the new rules of success today, and the strategies they need to build their business, engage their team, and leave their competition in the dust.Meridith is a Certified Speaker Professional, a designation held by less than twelve percent of professional speakers, as well as a Certified Virtual Presenter, having passed the rigorous certification standards to achieve this designation.In her highly engaging keynote-speaking sessions, Meridith shows her audiences how to attract more business, This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hannahaslkelchner.substack.com
WORKPLACE TRUSTWorkplace trust can ebb and flow like an ocean tide depending on what we say and how we say it. Little things can mean a lot, especially when it comes from someone in a position of authority.Getting it right means sharpening your soft skills and today’s guest, Anne Baum is going to share some soft skill secrets to help you build workplace trust more consistently.What You’ll Discover About Workplace Trust:* How small mistakes impact workplace trust* How managing perceptions well improves workplace trust * The self-imposed leadership barriers to building more workplace trust * Essential Soft Skills for Improving Workplace Trust * How The Transmitter and Overconfident Overachiever Detract From Workplace Trust * How to Improve the Soft Skills Necessary to Build More Workplace Trust * And MUCH more.Guest: Anne BaumAnne Baum is the author of Small Mistakes, Big Consequences: Develop Your Soft Skills to Help You Succeed.She is also the Lehigh Valley executive and vice president, distribution channels & labor relations for Capital BlueCross.Since joining the company in January 2010, Anne has been involved with strategic planning and other senior level functions as well as designing and leading leadership development programs through her own company Vision Accomplished.Anne participates on numerous boards and executive committees and her formal education includes a BS in Biology from the University of Illinois, a Masters in Health Systems Management from Rush University, plus she has a certification from the Protocol School of Washington as a protocol and etiquette consultant.Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.Contact Anne and connect with her on LinkedIn, Facebook, Twitter, and Instagram.Anne’s book: Small Mistakes, Big Consequences: Develop Your Soft Skills to Help You SucceedJoin, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as... This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hannahaslkelchner.substack.com
INCREASE REVENUECan you really increase revenue without selling more? How cool would that be? Right?Today’s Summer Classic guest, Ken Wentworth, also known as Mr. Biz, says yes you can. Listen now to get the inside scoop. What You’ll Discover About How to Increase Revenue:* How eliminating the “silent business killer” lets you increase revenue * Myth of the Loss Leader * How aggressive pricing does not increase revenue * How improving profit does not require an increase in revenue * Mindset necessary to increase prices that increase revenue and profits * The critical importance of maintaining discipline to increase revenue * The problem with pricing low to get your foot in the door * How your USP can increase revenue in competitive bidding * How adjusting the mix of high and low margin products can increase revenue * Pricing conversation mistakes to avoid * Why you need to know your fully loaded cost to increase revenue * And MUCH more!Guest: Ken Wentworth, aka Mr. BizKen Wentworth, aka “Mr. Biz”, is a strategic business partner who helps business owners run their companies more profitably & more efficiently.After ascending to the top 3% at a Fortune 15 company and breaking six World Records, Mr. Biz now uses his experience & expertise to help others develop their skills to become more successful owners.He is the author of two bestselling books, his most recent, “Pathway to Profits”, provides an actionable blueprint to excelling in any economy; as well as “Don’t Fake the Funk.”Ken is the Award-Winning host of “Mr. Biz Radio”, which airs for 30 hours each week across several different networks. Being an influential business guru, he has amassed a social media following of over 300k.For his expertise, he has been featured on Forbes, Yahoo Finance, Fast Company, The New York Finance, and This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hannahaslkelchner.substack.com
READ NONVERBAL BODY LANGUAGEAre you unsure of how to read nonverbal body language at work? Could you be missing out on subtle clues about what someone is really thinking?Imagine how valuable it would be if you were better at decoding those signals? It could help you be a more effective leader, negotiator, or team player.It’s powerful indeed, my friends. Today’s Summer Classic guest, Martin Brooks, creator of the Body Language Decoder, will give us some tips on how to get better at reading nonverbal body language at work.What You’ll Discover About How to Read Nonverbal Body Language:* Genesis of Martin’s interest in how to read nonverbal body language * How to use body language for more effective communication * Top 3 patterns to help you read nonverbal body language * Why reading nonverbal body language of your audience helps adjust your own nonverbal cues * Where beginners can focus to read nonverbal body language* How better nonverbal body language can reduce Zoom fatigue * The danger of ignoring nonverbal body language * And MUCH more.Guest: Martin BrooksMartin Brooks is an experienced communication coach and trainer.In his consultancy practice, he applies his expertise in the reading of body language to help clients better understand others as well as communicate more effectively.His body language analysis has been aired on the BBC, LBC Radio, and the Discovery Channel.His new product, “Body Language Decoder,” includes 50 illustrated cards that reveal what others are really thinking.Related Resources:If you liked this interview, you might also enjoy our other Communications episodes.Contact Martin and connect with him on LinkedIn, Twitter, and InstagramLearn more about his work at successthroughimpact.com _____Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your favorite podcast app here as well as on Facebook, YouTube, and This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hannahaslkelchner.substack.com
BUSINESS MOTIVATIONKeeping your business motivation high can be challenging. Sometimes it can feel like pushing a mule up hill. There are days you feel it and, let’s be honest, days you don’t.How can you keep your business motivation mojo turbocharged?Today’s Summer Classic guest, Dr Ronald Dalrymple, is the author of The Inner Manager and a licensed psychologist who offers some tips and strategies.What You’ll Discover About Business Motivation:* How harnessing the power of positive thinking improves business motivation* How emotional intelligence impacts the energy and motivation in the room* How a leader’s imposter syndrome can infect an entire organization* Business motivation and programing your mind for success* How strategic hiring helps keep business motivation high* How the power of attraction factors into maintaining business motivation* The most important thing to remember to maintain business motivation* And MUCH moreGuest: Dr Ronald Dalrymple Dr. Ron Dalrymple is a licensed psychologist with a special interest in the higher, seldom understood powers of the mind.He has written five books using his research to motivate individuals to achieve greatness by utilizing the power within themselves: The Inner Manager; 8 Days to Creative Power; I Love You, God; Quantum Field Psychology, and Taming the Menagerie: Mind Games People Play.Dr. Dalrymple also produced a film about the discovery of Quantum Field Psychology, Paradise Found 2015; and recently released his new film, The Endless Question (2020).Quantum Field Psychology is a whole new approach to psychology, integrating the major fields of psychology with Eastern and Western philosophies, quantum physics and topological mathematics.This sounds confusing but is not, it is simply a whole new paradigm of thought that integrates these disparate areas of research into a new formulation of ideas, and he tries to make it simple.Related Resources:If you liked this interview, you might also enjoy our other Leadership and Management episodes.Contact Dr Ron and connect with him on LinkedIn, Facebook, and This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hannahaslkelchner.substack.com
MAGICAL CUSTOMER EXPERIENCEDoes creating a magical customer experience sound like a bunch of marketing pie in the sky?Well, today’s Summer Classic guest is a Disney management alum, and he says that you don’t need a roller coaster or nightly fireworks to create a magical customer experience. What You’ll Discover About the Magical Customer Experience:* How to adopt the magical customer experience for your business* How small gifts create a magical customer experience and increase revenue* How to get ideas for making your own magical customer experience* How Disney’s Law of Unlimited Abundance fits into the magical customer experience* How to keep new hires from ruining the magic* Salvaging the magical customer experience when things go wrong* 2 ways businesses diminish the magical customer experience* And MUCH more. Guest: Vance MorrisVance spent 10 years working for the mouse at Walt Disney World in Orlando Florida. He started his career at Disney on the Opening Team of the Yacht & Beach Club Resorts, and progressed through the management ranks as a Night Club Manager at Pleasure Island, Service Trainer aboard the Empress Lily, and on the revitalization team of the Contemporary Resort in the mid-90’s. It was at the Contemporary that Vance got his crowning achievement, Designing, Opening and Operating Chef Mickey’s, Disney’s flagship Character Dining Experience.After leaving Disney, (yes people do leave) he utilized his skills to rescue or improve many of America’s companies and government agencies. His clients included Legal Seafoods, Tyson, NASA, Rain Forest Café, Compass Group, The Executive Office of the President of the United States, The Smithsonian and the Kennedy Center for the Performing Arts.Tiring of corporate life, Vance opened his own Bricks & Mortar Business in 2007. After meteoric growth of his service business, other entrepreneurs began to seek him out for advice and counsel. This spawned his next business, Deliver Service Now!, consulting and coaching other companies on how to create and implement Disney style service and then apply Direct Response Marketing to profit from it.Vance Morris has shared the stage with many of the premier marketers and service professional in the world; Dan Kennedy, Joe Polish, Bob Brown, Lou Ferrigno, Dean Jackson, Charles Henning, Lee Cockerell, and Meg Crofton.2015-2019 Longest Reigning Marketer of the Year, GKIC & Dan Kennedy Award WinnerRelated Resources:If you liked this interview, you might also enjoy our other Customer Satisfaction episodes.Contact Vance and connect with him on LinkedIn, Facebook, and Twitter.Join, Rate and Review:Rating and reviewing the show helps us grow our audience and allows us to bring you more of the rich information you need to succeed from our high powered guests. Leave a review at Lovethepodcast.com/BusinessConfidential.Joining the Business Confidential Now family is easy and lets you have instant access to the latest tactics, strategies and tips to make your business more successful.Follow on your... This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit hannahaslkelchner.substack.com
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