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C Suite

Author: Claudette McGowan

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The C Suite podcast is elevating cyber literacy for everyday people. Join Claudette McGowan, TD Bank’s Global Executive Officer for Cyber Security, as she explores how cyber-attacks happen and what we can do to avoid them. From phishing schemes to robocalls and even huge corporate hacks, on this show, Claudette meets with C Suite leaders to discuss cyber challenges and ways to help people become more protected and resilient.
27 Episodes
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Mixed Signals

Mixed Signals

2022-06-0318:562

If you’re like 80% of the population, debit or credit cards are your preferred method of payment when you’re out and about at restaurants, the movies, or sporting events. But did you know that paying with a card in public can put you at a greater risk of being the target of cyber scams like electronic pickpocketing? In this episode, Claudette and her guests explore how bad actors use the electronic pickpocketing technique in public areas like airports, bus terminals and stadiums to steal people’s credit card information. She sits down with Wayne Ronhaar, CEO of Cylentium, and Zane, Senior Manager of TD’s Cyber Assurance Program, also known as the red team, to explore how the technology that made tap payments possible, Radio Frequency Identification (RFID), has also put us at an increased risk of being electronically pickpocketed. This episode will help you learn more about how electronic pickpocketing works, its impacts, and strategies for staying protected while making purchases in high-traffic public zones. 
Starting from Zero

Starting from Zero

2022-05-1928:33

In a zero-day exploit or attack, a hacker will identify a vulnerability within a network and use it to their advantage before developers are even aware of it or have time to fix it—hence the term “zero-day.” With cyber security issues skyrocketing in recent years, 2021 was the worst year for zero-day attacks in history, with almost double the total number of attacks in 2020. In this episode, Claudette and her guests explore the phenomenon of zero-day attacks, how they work, and most importantly, how they can be mitigated in the future. To help inform the discussion, she sits down with cyber security experts Anna Loshkareva, the Senior Vice President of Advanced Cyber Defense at Booz Allen Hamilton, Jake Norwood, the Lead Cyber Security Delivery Executive for EU and the UK at Booz Allen Hamilton, and Stephen, the Senior Manager of TD’s Cyber Security Operations Center.
Cyber security is a field that’s been experiencing rapid growth in the last 20 years. As we all become more virtually connected, online security has become an increasingly crucial priority for organizations of all sizes. In fact, there were a reported 3.5 million unfulfilled roles in cyber security in 2021, up 350% from 2013. With numbers like these, the need for more qualified professionals in this field is stronger than ever. In this episode of C Suite, Claudette discusses career paths in cyber security, what companies are looking for in their next search for talent, and how organizations can raise awareness about this ever-evolving career path. Along with her guests Francois Guay, the Founder of the Canadian Cybersecurity Network and Francois Guay & Associates, Deryck, TD’s Senior Manager of Information Security, and Aliyah, a student who’s pursuing a career in cyber security, Claudette will explore some of the factors contributing to the current war for talent in cyber security and how we can encourage more young people to pursue a career in the field.
Immigration Conversation

Immigration Conversation

2022-04-1428:414

Cybercriminals tend to target the most vulnerable people, making newcomers to our country and international students all the more susceptible to scams and frauds. In this episode of C Suite, Claudette explores the cyber and real-world threats to Canadian newcomers. Frauds and scams can begin as early as the immigration process, and they continue after newcomers land in Canada to start their new lives. In this episode, listeners will learn about some of the most common scams targeting newcomers to Canada like fraudulent promises of guaranteed work permits, student visas being peddled by unscrupulous immigration agencies, and even deportation threats made against students by fake Service Canada staff members. To inform the discussion, Claudette sits down with expert guests Joshua Schachnow, the Founder and CEO of Visto.ai, and Nouhaila Chelkhaoui, the founder and CEO of Scale Without Borders. She also speaks with Mrinal, an international student who was the target of a scam on his first day at the University of Windsor.
Out of the Dox

Out of the Dox

2022-03-3124:16

One of the most notable things about the internet is the double edged sword of anonymity. The internet allows many people the opportunity to explore interests or express their creativity anonymously, without having their actions tied to their true identity, yet it can also mean that bad actors can do serious harm to others without being tied to their wrongdoing. “Doxing” occurs when someone is “outed” online by having their true identity, often even including personal information like their phone number or home address shared publicly online. On this episode, we learn why cybercriminals might do this and how we can protect ourselves and our privacy while still reaping all the benefits of what the online world has to offer. We hear from John Boursheid, the co-founder of Removaly, an online data removal service he founded after his own experience with doxing. We also hear from Thomas, an avid member of the online gaming community who shares his own experiences with doxing, and Steve whose Customer Protection and Intelligence Operations team at TD works to protect TD customers and affiliates from online threats.
Romance & Finance

Romance & Finance

2022-03-1728:332

In the last decade, couples of all ages have found their significant other via dating apps and online websites, with over 15% of U.S. adults saying they’ve tried or continue to use online dating. But in an online world where anonymity can be maintained behind the veil of a screen, love doesn’t always turn out the way some hoped. In this episode of C Suite, we learn how the emotional stakes of online dating can lead to more than heartache. Catfishing, luring someone into a relationship using a fake persona, can entangle innocent online love seekers with bad people and even result in financial consequences. Most importantly, we explore how to stay safe using this technology, with tips and insights from expert guests Zach Schleien, the CEO and Co-Founder of Filteroff, and Nicole Blumenfeld, the Director of Trust and Safety Operations at Tinder. We also hear a real story of a romance scam that reminds us all of the importance of staying vigilant while dating online.
Boomers vs Scammers

Boomers vs Scammers

2022-03-0328:402

The pandemic accelerated tech adoption by people over the age of 60 so that they could stay connected to their closest loved ones during lockdowns. However, in 2020, the FBI’s Internet Crime Complaint Center reported 28 percent of the total fraud losses were sustained by victims over the age of 60, which equates to roughly $1 billion USD. In this episode, Claudette explores cyber security concerns for those over the age of 60, and what we can all do to keep them protected. She sits down with Laura Tamblyn Watts, the founder and CEO of Canada's national seniors' advocacy organization CanAge, to learn key cyber security tips for vulnerable adults. Also during the episode, listeners will hear from the mother of four professional tennis players, Patricia Jensen, who recently experienced a potential cyber attack first-hand. 
Influence This

Influence This

2022-02-1719:38

Social media influencers are naturally at a higher risk of experiencing a cyber attack. In this episode, Claudette explores the specific cyber security concerns influencers face today, and why having a larger platform can increase your chances of a breach. She speaks with Graham, a talent agent, about some of the cyber security concerns his clients have experienced in the past. She also speaks with Wendy Nather, Head of Advisory CISO at Cisco. Both guests share their top tips for keeping safe online, and what the average person can do to protect themselves while using social media. 
If young people were living online before the pandemic, it’s hard to deny their lives are even more firmly intertwined with the web now that COVID-19 has changed the world so fundamentally. For many young people in their tweens, teens and twenties, it’s become more difficult to separate their online lives from the real world now that school, work, friendships and relationships are conducted almost exclusively online through platforms like Zoom, Instagram, Snapchat, TikTok and soon, the Metaverse. In season one of C Suite, Claudette sat down with several experts and young people to discuss the current challenges associated with youth and the online world. In this episode, Claudette is highlighting previously unreleased clips from these earlier episodes about the issues facing young people and the online world today. She shares tips and best practices for protecting our youngsters from the dangers of the wild, wild web, without missing out on all the benefits that come with the age of information.
All Bots Are Off

All Bots Are Off

2021-11-2525:02

Bots are a highly pervasive cybersecurity concern today, and they’re on the rise. In fact, it was recently estimated that over 60% of all web traffic comes from bots, which means most internet users today aren’t even human. In the context of cybersecurity, bots are often used by bad actors to access sensitive information, learn a user’s private credentials, or commit other forms of fraud. In this episode of C Suite, Claudette takes a deep dive into the topic of bots, and how we can all be more safe online. To demystify the threat of bots, she sits down with two special guests: Patrick Sullivan, the Chief Technology Officer of Security Strategy at Akamai, a global cybersecurity company, and Abhinav, the CTO of a tech company who experienced a bot attack firsthand. Patrick and Abhinav share valuable tips and insights that will help you avoid a potential attack in the future.
Data Dilemma

Data Dilemma

2021-11-1119:29

Companies big and small are now in the business of collecting a wide variety of data on everything from your favourite colour to your physical location. Data collection can ultimately serve a number of different purposes, not the least of which is improving your personal customer experience. However, having privileged access to a wealth of salient information comes with major responsibilities—are most companies ready for the challenge? In this episode featuring commentary from Alexandra Ebert, the Chief Trust Officer at Mostly AI, and Doug Merritt, the CEO of Splunk, Claudette explores some of the challenges and ethical dilemmas that have cropped up as a result of the ongoing reliance on data to improve business practices. Alexandra and Doug explain how data can help businesses improve the customer experience, personalize the sales journey, and ultimately scale up by making use of important insights gleaned from a rich data collection. They also provide examples of how data can be used incorrectly, offering tips and tricks for companies hoping to maximize their use of data in the future.
What's The Plan?

What's The Plan?

2021-10-2823:291

In theory, being hacked is every internet user’s worst nightmare. Despite this, many average users aren’t aware of the steps they should take to defend themselves and their data against a potential attack. In this episode of C Suite, Claudette speaks with two special guests who will help to shed light on the steps people and companies should take following a hack, and how they can protect themselves from similar cyberattacks in the future. Shauna is a Vancouver-based entrepreneur who experienced a hacking incident that made her re-examine her online presence and security. She’s here to share some of the key learnings she’s taken away from her own cybersecurity experience. To help provide further context and advice, Claudette speaks with Kevin Dawson, the President and CEO of ISA Cybersecurity, a company that provides cybersecurity services protecting businesses from cyber threats.
Cyber Pandemic

Cyber Pandemic

2021-10-1420:25

In the cybersecurity world, the pandemic brought on a brand new set of challenges that demanded quick thinking, rapid action and a whole lot of innovation. In the first episode of C Suite season two, Claudette and her guests will be discussing how the remote work revolution has changed cybersecurity needs for most companies, and how they can maintain a secure IT ecosystem even as their employees work from multiple locations around the world. This episode’s guests include Amy, a business owner who was hacked while gearing up to launch a healthcare app, and Robert Herjavec, the Founder and CEO of Herjavec Group, a cybersecurity firm that helps minimize global cyber attacks and threats for businesses of all sizes. 
Hacker Attractor

Hacker Attractor

2021-07-2216:33

Ethical hackers are IT professionals who simulate hacking situations within an organization in order to identify blind spots and potential threats, to ultimately protect against cyber attacks. Many large organizations and financial institutions regularly engage in ethical hacking practices to gain insight into vulnerabilities and avoid potential data breaches. On this episode of C Suite, Zane leads us through a step-by-step simulated hack of one of our show producers, Steph. The demonstration reveals some of the cybersecurity blind spots many of us may be missing, and what a hacker can do once they gain access to your network. Zane shares the inner workings of a malware attack or email phishing scheme, what can make you an easy target, and tips for how we can all protect our devices from a similar breach.
As IT systems everywhere become increasingly complex, cyber hacks are on the rise. In addition to protecting our networks, it’s important to be just as mindful about all connected devices. In 2019, the number of data breaches on IoT devices tripled, and it’s only increased since the pandemic and the spread of 5G technology. Although IoT has the potential to create lasting changes and impact our lives in many positive ways, devices are generally more vulnerable to cybersecurity breaches than traditional IT systems. In this episode of C Suite, we discuss the risks and benefits of IoT, and the steps people and organizations can take to protect against potential cyberattacks. We’re joined by Dr. Rick Huijbregts, previously the Vice-President of Digital Transformation and Innovation at Cisco Canada, and now the Vice-President of Strategy and Innovation at George Brown College. We also hear a real-world example of a network attack from expert Mo, who shares his advice about ways to protect devices like smartwatches, intelligent speakers, and thermostats in addition to traditional devices like laptops and servers.
On this episode of C Suite, we’re doing things a bit differently. After speaking to several leading experts in cybersecurity, we’ve learned a lot about how we can all stay connected and protected online. That’s why we decided to compile the best cybersecurity tips we’ve received from our brilliant guests into one value-packed episode. No matter your age or your level of digital expertise, everyone can benefit from knowing how to prevent cyber attacks before they happen. 
Skim in the Game

Skim in the Game

2021-06-1018:28

Skimming is one of the largest hidden cyber threats to businesses and individuals. It can lurk in the background of any digital transaction, stealing money and personal information in the process. According to a recent threat landscape report, credit card skimming accounts for 30% of all data breaches that target retailers. With the COVID-19 pandemic, threat actors have been eager to take advantage of the rise in digital purchases. In March 2020 alone, online credit card skimming jumped by 26%. But what exactly does skimming look like and how does it work? We’re joined by Matt Watchinski, VP at Cisco Talos and a recurring guest on C Suite, and Detective Nathan Rettig to learn more about skimming and how individuals and businesses can protect themselves. 
The dark web. A mystery to many and invisible to most. For decades, the public has had preconceived notions about the dark web, mostly rooted in crime dramas and sensational news stories. But in reality, the dark web is much more complex than that. On today’s episode, we’re joined by cybersecurity experts Matt Watchinski, VP at Cisco Talos, and Azim Khodjibaev, Senior Intelligence Analyst at Cisco Talos, to explore exactly what the dark web is, how it works, and what individuals and organizations need to know about it. Plus, what security professionals can do to stay aware and protected. 
Defending The Future

Defending The Future

2021-05-1323:50

Today, cybercrime is a global challenge. A recent cybersecurity report estimates that by 2025, cybercrime will cost the world $10.5 trillion per year. It’s no surprise then that cybersecurity has become a major point of interest for organizations and individuals alike. Companies are starting to spend more on threat prevention tools and software, while individuals are trying to navigate the potential for cyberattacks in their digital lives. In today’s episode, we sat down with Sanjay Poonen, Chief Operating Officer of VMware. We provided Sanjay with real-life cybercrime stories from guests who have shared their experiences on our show. Using these examples, Sanjay helped us to discover the many defense strategies that we can use to prevent cybercrime in our everyday lives.
Cyberbullying is a worldwide issue. According to a 2019 survey, 37% of teens ages 12 to 17 have been bullied online. Of them, 30% have experienced it more than once. Cyberbullying can be committed by anyone. In many situations, kids are engaging in online bullying without realizing that what they’re doing is harmful. In other situations, cyberbullying is used as a tactic to make someone more susceptible to other cybercrimes. In this episode, we meet a 25-year-old university student who was cyber bullied throughout high school on social media and other online platforms. We also talk to industry expert, Olivia and Erin Elofson, Head of Pinterest Canada, about the different types of cyberbullying and the many risk factors associated with them, and, of course, what parents and organizations can do to prevent cyberbullying and stay protected.
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Comments (2)

Hebert Gainette

Great. Thanks for this.

May 5th
Reply

Chris Chorney

where dod this shit come from? stop putting this liberal grabage on my podcatcher.

Jan 3rd
Reply
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