Travel + Loyalty

Welcome to this episode of the Travel + Loyalty podcast series. Today we are talking to Singapore Airlines to have a talk about there best ever financiel results in the airlines 76-year history.We are visiting Muhammad Raimi, who is the General Manager for the Nordics. He started in the position when the pandemic was at the highest - read about him here.Some of the key details of the results are:Strong demand drives record revenue, operating profit and passenger load factor for the GroupRobust near term forward passenger sales across all cabin classesCargo revenue remained above pre-Covid levels despite softer demandAirline industry continues to navigate geopolitical and economic uncertainties, high cost inflation, and increasing global passenger capacityCommitment to best-in-class products and services, and continued investment in strategic initiatives, position the Group for future opportunitiesProposed final dividend of 28 cents per share We have been flying with Singapore Airlines for years and you can see some of our reviews here:First Class Suites review can be seen hereBusiness Class review can be seen herePremium Economy review can be seen hereEconomy Class review can be seen hereThank you for listening - we sincerely appreciate your time!Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Ladies and gentlemen, welcome to the next episode in our Travel + Loyalty podcast series, where we explore the world of aviation and the people who make it possible. Today, we have a very special guest joining us - Rasmus Cornelius, a private jet pilot, with over 10 years of experience in the industry. From the cockpit of a luxurious jet, our guest has flown rich and famous people around the world. But beyond the glitz and glamour of private jet travel, what does it really take to be a private jet pilot? Join us as we delve into the  daily life of a private jet pilot and the difference to a commercial So sit back, relax, and let's take off into the world of aviation with our guest, the private jet pilot.Please enjoy this episode with our host Henrik Olsen and Rasmus Cornelius, private pilot and founder of GoOllie.com.Thank you for listening - we sincerely appreciate your time!Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to this episode of the Travel + Loyalty podcast series. Today we are talking to Finnair to hear about their new cabins on their long haul fleet.Finnair have launched a new cabin on their long haul fleet. A brand new Business Class created together with Collins Aerospace. It is called the AirLounge and it is quite unique as it does not recline, but still give you a flat bed.Finnair also launched their first ever Premium Economy cabin and seat. This is also something where there is a couple of things others do not have.Lastly Finnair also refurbished their Economy cabin and seat.We talk today to Kristos Mavrostomos, who is the Development Manager for Customer Experience and Design from Finnair. During our interview we get to know what is the decisions Finnair made during the desgin process and how the new AirLounge became a reality. Finnair is the first airline to have a seat like this. Finnair calls it "A piece of Nordic furniture".The AirLounge is not a traditional aircraft seat but takes inspiration from Nordic lounge furnitures. The seat is designed to maximise comfort, space, privacy and freedom to move during a long-haul flight. The clean lines and the dark, comforting colour scheme follow Finnair’s Nordic design style that is visible also in Finnair’s lounges in the non-Schengen area at Helsinki Airport.We have tested both the new Business Class and the new Premium Economy on a trip to New York from Helsinki. Read our reviews here:Review of Business Class can be seen here Review of Premium Economy can be seen hereReview of the non-Schengen lounge can be see herePlease enjoy this episode with our host Henrik Olsen and Finnair's   Kristos Mavrostomos.Thank you for listening - we sincerely appreciate your time!Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our season 2 on our Travel + Loyalty podcast series.In today's episode we are talking to Kevin Bubolz, who is the Managing Director Europe at Norwegian Cruise Line.The talk is about Norwegian Cruise Line, The previous years during the pandemic, the current situation and of course the new ship class - the Prima Class - where the first ship Norwegian Prima is just started her christening cruise from Iceland.So enjoy this episode with Kevin Bubolz from Norwegian Cruise Line.Thank you for listening - we sincerely appreciate your time!Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to this special episode of the Travel + Loyalty Podcast. Special because it is an episode born out of the European Football Championship and how football fans have been able to see the great achievements by the Danish national team live until it ended in London.When Denmark won 1/8-Final against Wales in Amsterdam, then a thought started in the head of Frederik Svitzer. He had just arranged flights from Sønderborg to Amsterdam and now he was thinking about how to arrange a flight to the Quarter Final in Baku, Azerbaijan between Denmark and .Check Republic.  It was now under 6 days until the Quarter Final kick off…We have talked to Frederik and how his  travel company Skilejrskole, that normally sends people on ski holidays, now plans football trips. Also we talked to Stinne Dalsø, who is COO at Great Dane Airlines and lastly Tine Lyhne Bonde, who was one of the pilots on the actual flight.So enjoy this special episode on how many football fans could get to see Euro 2020 live i Baku.Thank you for listening - we sincerely appreciate your time!Visit Great Dane Airlines: www.greatdaneairlines.dkVisit Skilejrskole: www.skilejrskole.dk Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our Monday Morning Update on July 12th, 2021.In today's Monday Update we have a talk with Jasper Quak, Managing Director from the company BAGTAG. The theme of the day is electronic bag tags and how it helps with Touchless Travel for you as a passenger. An area that have evolved alot since we saw the first electronic bagtags about 5-6 years ago. We also hear about new products coming to the BAGTAG family. One of them is a new GPS tracker - the BAGTRACK - that then togther with the BAGTAG will give you close to 100% coverage on where you bagage are at any given time during your way through the airports and flights.So enjoy this Monday Update with Jasper Quak from BAGTAG. Thank you for listening - we sincerely appreciate your time!Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our Monday Morning Update on July 5th, 2021.In today's Monday Morning Update we have a talk with Morten Balk, who is the Country Manager for Emirates in Denmark for both Denmark and the Baltics States.Morten have been in the airline industry for a number of years and have been at Emirates since 2016.During the talk with Morten, we will get insigths on how it have been working at Emirates the last 15 month during the COVID pandemic, how the restart is going, what about the new Emirates Premium Economy, when will the Airbus A380 returns to Copenhagen and much more.In August 2021 Emirates will have its 10 years of anniversary, so a fast restart is what Emirates hope for to be able to celebrate flying between Copenhagen and Dubai for 10 years.Since its launch in August 2011 the route have been growing and growing and in December 2015 the route was upgraded to be served by an Airbus A380. Not the normal one at that time, but the world’s first two-class configured A380, with a capacity of 615 passengers. That was flying the route all the way up to the COVID pandemic started March 2020. Now the route is served by a Boeing 777, mainly due to the higher need for cargo as there is still to few passengers to get the Airbus A380 back - but we do hope to see it back again soon and Morten have some insights on when this will happen.So enjoy this Monday Morning Update with Morten Balk from Emirates. Thank you for listening - we sincerely appreciate your time!Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our first episode with the Travel + Loyalty A-Team on a talk about Airline Loyalty.Today we are happy to be able to introduce something new on the Travel + Loyalty podcast series.We welcome our Monday Morning A-Team, which are team of experience industry people or savvy frequent flyvers. We will invite our A-Team in from time to time to discuss topics of interest and industry news.Todays topic for the A-Team are airline loyalty and how it have developed during the last year with the covid-19 pandemic. The main question for today is how loyal is the loyalty schemes towards the travellers and how loyal is the travellers towards the schemes? We have both experience people from the airlines point of view and frequent flyvers to discuss airline loyalty. Today's A-Team are:Patrick Menzies - 34+ years in the industry - Previously South African AirwaysHenrik Lund - 30 + years in the industry - Previously Air Canada (also worked at SAS, Agean and Emirates)Allan Hoffery - 30+ years in the industry - Previously Singapore AirlinesHenrik Schlotfeldt - Experienced Freuqent Flyer (top status in SAS and Emirates)And the host is Henrik Olsen, Experienced Frequent Flyer with top status in SAS and British Airways and priously Flying Blue and Emirates.Thank you for listening - we sincerely appreciate your time!Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our Monday Morning Update on June 7th, 2021.In today's Monday Morning Update we have a talk with Claus Vestergaard from Radisson Hotels Group. Claus Vestergaard is the Global Account Director for Meetings & Events. Today we are talking about how the hotel industry have been the last year and how Claus Vestergaard sees the reopening from a Radisson point of view. He also gives a comment on why the Radisson Rewards program suddenly was split in two - a US part and a part for the rest of the world - and if this have any impact on you as a frequent traveller.Thank you for listening - we sincerely appreciate your time!Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our Monday Morning Update on May 17th, 2021.In today's Monday Morning Update we have a talk with Peter Lawrance, who earlier had the  global responsibility for all product development, menu design, planning & operational execution for all onboard products & services in SAS and British Airways. His last responsibility was with Etihad, where he was Head of Etihad’s Five Star culinary team and had the global responsibility for all inflight and lounge product development for the complete route network for EY worldwide.Now he is a freelance consultant that helps airlines withing the area of Inflight Catering and Products.Today he is the guest in our Monday Morning Update, where the theme is exactly inflight service and products. We talk about the consequence of COVID-19, what is the work about and what is the work involved to do a good inflight service and interesting products.Peter shares examples of the introduction of Mikkeller beers to SAS, Lojröm, Ringa Apple Must that you have seen if you have tried SAS Plus or SAS Business Class.Questions like sustainable offerings  is also talked about and how this will impact the inflight service onboard.Links:New Nordic starts in SAS Business Class in 2017SAS starts serving the Nordic caviar "Lojröm" in 2017SAS and Mikkeller introduces new beers in 2015SAS serve the first Mikkeller bear in 2014You can read more on Peter Lawrance on his LinkedIn profile here.Thank you for listening - we sincerely appreciate your time!Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our Monday Morning Update on May 10th, 2021.In today's Monday Morning Update we have an interview of Patrick Menzies where the focus is on his many years in South African Airways and how the airline came to where it is today.There is also talks on the GSA business and if there is differences in corperate travel and leisure travel.Our Allan Hoffery meets Patrick Menzies in a meeting room at the conference center at the Clarion Hotel Copenhagen Airport for a talk on the full history of South African Airways.Thank you for listening - we sincerely appreciate your time!Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our Monday Morning Update on May 3rd, 2021.In today's Monday Morning Update we have an interview of Henrik Schlotfeldt, who is Managing Director at ST Engineering Aerospace Solutions. We will go a bit deeper into the aviation industry than normal.We will take a look behind the scenes on what it takes to keep planes flying and how the so-called MRO industry are holding up. MRO stands for maintenance, repair and operations. ST Aerospace was established in 1975 to provide maintenance and support services to the Republic of Singapore Air Force (RSAF). Since then, it has diversified into various MRO capabilities for commercial and military aircraft through a number of strategic partnerships, acquisitions and investments.ST Aerospace reportedly employs in excess of 8,000 certified engineers and administrative specialists around the world and has a global customer base that includes military forces, major airlines and freight carriers. ST Aerospace has an office in Copenhagen and here Henrik Slotsfeld his home base as Managing Director. He travels all around the world for work and therefore he knows the industry from inside but also as a frequent flyer.Our Allan Hoffery meets Henrik Slotsfeld in a meeting room at the conference center at the Clarion Hotel Copenhagen Airport for a talk on how the last year has been in the industry and how Henrik Slotsfeld looks at the future.Thank you for listening - we sincerely appreciate your time!Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our Monday Morning Update on April 26h, 2021.In today's Monday Morning Update we have an interview Guðrið Højgaard from CEO at Visit Faroe Islands.The Faroe Islands have managed the corona pandemic quite good and they have for some time been able to live a pretty much normal live with limited number of restrictions. Restaurants, bars and other public places are open and this also counts for tourists.We have a talk with Guðrið on what they have done to promote and attract people to the Faroe Islands since the pandemic started and what is possible right now and we end on what is the near future plans.In short - you learn how to travel to the Faroe Islands this summer and what possibilities that are there.Thank you for listening - we sincerely appreciate your time!Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our Monday Morning Update on April 19th, 2021.Monday Morning Update is where we share the latest news from the industry and we also have a central theme which we cover in more details in each episode.Today our news update is about Plaza Premium lounges that drops Priority Pass,  Qatar Airways CEO, Akbar Al Baker, Calls British Airways “Two Out Of Ten” Low Cost Carrier, Countries are in need of tourists and creates deals to look for. Some examples are Malta that will pay you money to visit them and Maldives will give you a free vaccine on arrival. Lastly good news that the new airport hotel i Copenhagen Airport, Comfort Hotel Copenhagen Airport, will open up at May 6th.In our deep dive history, we have talked to Ulrik Gylstorff from Thai Airways and he shares how he have seen the last year with COVID-19 in a front row seat along with the enormous reconstruction that Thai Airways are currently in the middle of. Ulrik also shares when he and Thai Airways expected leisure and business travellers to return again.Thank you for listening - we sincerely appreciate your time!Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our Special Episode together with Great Dane Airlines.Great Dane Airlines was established in 2018 and was in the market to mainly offer charter flights for several Danish tour operators, but also some scheduled flights (e.g. Dublin).  The maiden flight was done on June 19th on a flight from Aalborg to Rhodes.The airlines is co-owned by Thomas Hugo Møller, which we have our interview with in this episode.Great Dane Airlines have a fleet strategy to run only Embraer E195 aircrafts and today have three in their fleet. A fourth one is planned to join later after the COVID-19 pandemic.With the Embraer E195 aircrafts, Great Dane Airlines is looking to fly 118 passengers for low fares from Aalborg and service the Danish tour operators.Currently Great Dane Airlines have two of their planes in Vietnam where they operate for Bamboo Airlines. Thomas Hugo Møller is currently in Vietnam acting as captain along with 45 of his colleagues. All about the start of the airline and how they ended up in Vietnam we cover in this episode. It is an interesting journey and we invite you to listen to it.Read our review on a trip with Great Dane Airlines here (in Danish).Read more on Great Dane Airlines homepage: https://greatdaneairlines.com/Thank you for listening - we sincerely appreciate your time!Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our Monday Morning Update on April 12th, 2021.Monday Morning Update is where we share the latest news from the industry and we also have a central theme which we cover in more details in each episode.Today our news update is about Airbus and the current order status, Singapore Airlines are now the biggest Airbus A350 customer, IATA warns that airlines’ financial position is deteriorating and lastly about that 95% of Travellers Eager to Travel Abroad As Soon As Travel Bans Are RemovedIn our deep dive history, we have visited the Clarion and Comfort Hotel Copenhagen Airport where we talked to Jesper Olesen on how he as the Cluster General Manager for an airport hotel during the pandemic have been and he had prepared the opening of the world largest Comfort Hotel in under 4 weeks from now.Read more on the new hotel here.Thank you for listening - we sincerely appreciate your time!Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our Monday Morning Update on April 5th, 2021.Monday Morning Update is where we share the latest news from the industry and we also have a central theme which we cover in more details in each episode.Today our news update is about U.S. that will open up for travel, Norwegian startup Flyr are financed and gets its first Boeing   737 in May, The Easter week shows 74 percent more bookings in Denmark than 2019 and finally Boeing that gets a giant 737 MAX order In our deep dive history today, we take a look at the travel trends for the upcoming spring and summer. We have Mie Wilson, an expert who works with Expedia, with us in the studio.Thank you for listening - we sincerely appreciate your time!Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our Monday Morning Update on March 29th 2021.Monday Morning Update is where we share the latest news from the industry and we also have a central theme which we cover in more details in each episode.Today our news update is about SAS, Norwegian and Norse Atlantic, where it is possible to travel. In our deep dive history we take a look at the new All Premium European airline PRAGUSA.ONE. We have the Founder and Managing  Director Kresimir Budinski with us for an interview.Thank you for listening - we sincerely appreciate your time!Visit us at our homepage at www.travelplusloyalty.com and www.insideflyer.dk

Welcome to our first Monday Morning UpdateMonday Morning Update is where we share the latest news from the industry and we also have a central theme which we cover in more details in each episode.Today we are sharing news like a vulcano eruption in Iceland, Etihad's Airbus A380's and a trying to look if we will be able to travel this summer. Our deep dive is with Singapore Airlines and we get their take on how they have work with safety, service and catering during the last year with COVID-19. It is good to hear that they see a positive trend in passengers and that safety is a top priority for them.Thank you for listening - we sincerely appreciate your time!Visit us at our homepage at www.travelplusloyalty.com

Welcome to our first Monday Morning Update.Monday Morning Update is where we share the latest news from the industry and we also have a central theme which we cover in more details in each episode.In this first Monday Morning Update we will talk about the new Chinese airplane - the COMAC C919. This is the model that will compete directly against the Boeing B737 MAX and the Airbus A320neo. China Eastern Airlines is the launch customer and will get the first airplane later in 2021. We will talk to Björn Lundström who have been a pilot i SAS for 36 years and he shares his view on what it takes to bring a brand new airplane type in to an airline - all seen from the pilots points of view. Thank you for listening - we sincerely appreciate your time!Visit us at our homepage at www.travelplusloyalty.com