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Baking it Down with Sugar Cookie Marketing 🍪
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Baking it Down with Sugar Cookie Marketing 🍪

Author: Heather and Corrie Miracle

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👋 Hey - Heather and Corrie here with the Baking it Down Podcast with Sugar Cookie Marketing (a group on Facebook full of sugar cookiers turned business owners). 

🍪 We're here to help you rise with your reach, flood with new followers, bake up new ideas, and make that all-important dough (while makin' that dough - see the pun there?) 

🤑. What’s it about? We’re a Facebook Group turned Podcast, Membership, Book Club, and Baking 101 that’s dedicated to assisting bakers in effectively marketing online to generate more sales and better manage their businesses. 

🧠 With free Facebook Live classes, hundreds of resources, and thousands of like-minded bakers, there’s a lot to learn in "SCM" (aka Sugar Cookie Marketing). ️🎧 As an extension of our Facebook group, this podcast is here to let you learn by listening. 📈 We'll cover group topics, marketing trends, and more (leaving this wide open in case Corrie wants to start singing). 

💸 We take the sweet art of selling online to the cottage bakery world with marketing methods that move products (and pastries).👂 So open up those glorious ear canals because we have a podcast! Just when you’ve thought you’ve “heard” it all with those marketing "miracle" twins (that's our last name - not a proclamation), we’ve got something just for you each week! 

🥣 As a baker, you don't always have the luxury of two hands needed to scroll in Sugar Cookie Marketing Group or crack open a book in Sugar Cookie Bookies, but what you can do is listen (unless you're my kid asking “what’s for dinner” for the millionth time). 

👐 Hands full of flour? No problem! 👍 18 dozen iced cookies due tomorrow? Let’s do this. The Baking it Down Podcast by Sugar Cookie Marketing is a weekly podcast geared toward helping you grow your bakery business - dropping (almost) every Tuesday. 

📅 We choose a topic each week that's either something new and emerging in the world of social media or something that we saw in "The Group" that was a hot topic and we bake it down... I mean, "break" it down for you. 🗯️ What you can expect in the podcast is about an hour of chit-chat with the meat and potatoes right at the beginning of the episode. 

🥔 That’s when we dive into the marketing topic of the week! 📞 Oh yeah, folks can call / text / email in with their questions too - a fun way to hear from other bakers out there. 

Our promises to you: 
1️⃣ We always make it clean = no cursing. We understand that you are busy and could be around little ones while also trying to get your weekly dose of business growth so we make sure that each episode would make our grandma proud and keep it clean so you can listen while also living your life. 
2️⃣ We always make it fun. There’s a lot of negativity in the world so we try and make the podcast an upbeat and fun learning experience for you. I mean, we try to make the Instagram updates and changes as happy as we can, but come on Instagram! Give it a rest! No more changes! 
3️⃣ Other than that, we take a positive approach to marketing We are also *not* professional podcasters. I feel like we need to say this because, hey, sometimes we get giggles! We do our best to extend our marketing knowledge to you all free of charge each week at the cost of listening to our higher-than-normal pitched voices and the occasional giggle spree. 
4️⃣ You can find the podcast on all the major platforms and you can typically expect a new episode each Tuesday afternoon (unless life happens). We invite everyone to listen. 

Either start from the beginning or work backward! The episodes don’t build off themselves so you won’t be confused hearing one before the other. You just might miss new Lives we mention but you can always catch the replay in the Sugar Cookie Marketing Group on Facebook!

167 Episodes
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🍗 Loss Leaders - How losing can help you win.In this week's Baking it Down Podcast - Episode 164 - Loss Leaders, we covered, well, what a loss leader is and how to implement it as a marketing strategy in your baking business. 💰 If you've been to Costco (formerly Price Club) anytime in the last 2 decades, you've seen (or smelled) their rotisserie chickens priced at $4.99 - a staggeringly affordable price that hasn't changed since 2000 (💸 save one price bump in 2008 which was reverted a ye...
👨‍💻 Website 101 - An audit of twin2's website.We've been working on getting Corrie a new website 🕸 - and we got the barebones bits together - so we thought it'd be fun to audit an unfinished website on today's Baking it Down Podcast - Episode 163. The big takeaway is this: there are many website hosts + templates + themes + plugins. 💻 Find what works best for you and don't be afraid to change and shift as your business grows and pivots. ⚠️ Now - this podcast focuses less on the mech...
🤑 Tags vs Tips - The bottom line is the bottom line.This week we cover a topic that can get some bakers into trouble - hiding in the bushes of their exes. Kidding - that was our mom, but the concept still applies when it comes to stalkin' our clients.The issue arises when we feel we're owed more than just the money we made for an order. As someone who loves to peek over the fence of past lovers myself, it can be tempting to sneak a peek at a client's Facebook page or business page to see if t...
🤝 Mmmmmm - A meeting framework (that works).About two years ago, Corrie and I started meeting (well, 😭 she was kicking and screaming) each Monday for what later became known as the 📅 Monday Morning Marketing Meeting with the Miracles. The MMMMM for short. 😕 Meetings can feel pointless unless they, well, have a point. And that's where meeting frameworks come in clutch. A framework is a meeting structure - and there are so many you can choose from. The MMMMM is built from the EOS Level 10 ...
💸 Price vs Value Prop - Value is relative(ly easy to manipulate).I was watching a YouTube video featuring a TedTalk where a salesman asks a member of the audience for their pen. He then asks how much the person bought the pen for. "Five dollars," the guy tells him. The salesman then asks if anyone in the audience wants to buy his newly acquired pen for $5 bucks.✍️ The salesman then says he's going to take the pen and drive it to a ritzy part of town to an expensive jeweler where he's going to...
🥲 Excuse my Excuses - Don't cry unless you've tried (everything).This week's podcast is a deep dive into a post I made in the group earlier this week - the post regarding "woe is me" threads saying the cookie industry is done, pack it up kids, you don't gotta go home, but you can stay... in this kitchen.You see - that defeatist mentality ain't go no business being in a business-centric group. It will limit your sales and, over time, cause you to quit. Quite literally the opposite of marketing...
🤦‍♀ Comfy Mistakes - Getting comfortable with uncomfy mistakes.We had a (very) abbreviated podcast today - thanks to the door guys. 🚪 But in the few minutes we did get to chit-chat, we wanted to touch on "uncomfortable mistakes."😿 Being bad at something sucks. It's no fun making mistakes. In fact, it feels like bad business acumen to make mistakes, right? I mean - imagine a business built on mistakes. Who would want to hire them!?But successful businesses were built on the backs of mistakes. ...
⭐ Deborah Deborah DeborahWhen you've not been seen, heard, or understood.Grab your popcorn - 🍿 we covered a buttery topic on today's podcast when a Canadian restaurant went viral for all the wrong review reasons. 🧈 Blaming Deborah in a now globally reaching door sign, Heirloom Restaurant closed its doors this April citing issues with... well, unhappy clients. 👨‍🍳How did they handle it? 😠 Making unhappy clients even unhappier clients. 😡 Whether it was a staged publicity stunt or a business own...
⛔ Class is Canceled - What to do when you need to cancel cookie class.When you venture into the wild world of cookie classes, the last thing you want to do is consider canceling said cookie class. BUT - it's just a fact of life that even the most seasoned instructors will have to face a cookie class cancelation.Heck - we've been doing this for years now and it still happens. No one's above it. So best that we all learn from it. And that's today's podcast, how to mitigate having to cancel, whe...
😡 Upsetspectations - How setting expectations up front can keep us outta hot water.Upsetspectations - the tongue-twister we came up with to describe what setting expectations as a baker and then not meeting them as a baker creates in your clients. 🛫 Listen - you're the one piloting the plane here, you get to set the expectations because likely your clients don't really have a clue what goes into baking. But when you're the pilot 💺 and don't tell the cabin to buckle up, you set yourself u...
🏡 Cottage Curb Appeal - How zhuzhing up your front lawn can increase sales.🌼 Happy first day of spring! And with sunny skies (for some of us - ⛄ my apologies to y'all gettin' snow), it's time to consider that curb appeal - ya know, 👀 the stuff people are glancing at as they walk up to your house to snag their sweet treats.Ya see - marketing encompasses more than just cute captions and pretty social media posts. 🎀 It's also packaging and customer experience - and if you have at-home pick-ups, ...
👎 Facebook Ouch-Tage - And what we can learn from Papa Zuck.I remember exactly where I was when it all happened... I was... sitting at my computer like I always am. I reached for my phone - only to realize, in horror, my access to the mighty blue thumbs-up app was no more. How was I supposed to post that absolutely hilarious baking meme (see bottom of email)?! Or... or... heart-care react to someone asking whether the "copyright violation" email was a scam or not?!! 😭 Where were YOU when...
✍️ Copy This - Copy Formulas for Beginners.🗒 If you see a big blank space asking "What would you like to say" and your brain follows suit and also turns into a big blank space - copy formulas are you're new bestie. 🤔 First - what's copy? 📑 Copy is any text you use to sell or persuade someone to take an action (like buying cookies). So copy could be the caption on Instagram, the social media text you write on Facebook, the newsletter you send monthly, or the bio writeup you have on y...
🎨 Hobby vs. Have To - And what Bob Ross has to say about itOkay okay - Corrie and I couldn't agree on the ✨definition✨ of "hobby baker" since most of us are technically a hobby baker - but in reality - I don't consider filing business taxes, updating your LLC yearly registration, and tappin' a lawyer to check for a trademark anything remotely close to "hobbyist." So for this Onesday Wednesday newsletter, we'll consider the "hobbyists" folks who don't have to make money but want to create...
🪪 License to Delight - And what we can learn from $400 perfume. Twin2 is back in her "Corporate Girly Era" with Neiman Marcus and "Patrick 2" - and here's what we learned from their customer experience manager that will help you delight your own customers all the way to the bank.Waiting up in the (fancy) corporate office of Neiman Marcus - a department store so expensive that my hands instantly got sweaty - we had a chance to speak with their CEM - Customer Experience Manager. When I men...
☝️ I Adject...ive! - Using different words to sweeten the deal.Your business will live and die by the words you use - either words used to make more sales or words used unintentionally to make a sworn enemy whose new purpose in life is to drag you through all the local community groups. *shudders*But in today's podcast, we're talking about words to sweeten the deal, deter an unwanted action towards a desired one, or let the client down niiice and easy (not community group draggin' round ...
🪧 Branding Woes - The process to proceed with the perfect branding.If your commitment-averse (like yours truly), you'll find branding one of those long-term relationships you may eventually regret. So how do you build a brand when you're not sure of what you're building in the first place?Fair question. The answer? It's a tricky blend of approaches. Oh yeah - and it's very frustrating. But you know what's more frustrating? Having to re-brand after you've already established a committed follow...
👀 Peeky Blinders - When to Look and When to Look AwayThe typo was intentional (this time) - 👀 it's a play on words when it comes to peeking over the proverbial fence of social media to see what our competition is up to. 🧠 But staring leads to comparing and that can be a real mind-trip wondering why the highlight reel of your nearest cookie competitor looks like they're one post away from being featured on Food Network while you're struggling for seasonal sales. So - are we to blindl...
🎁 G-i-v-e-a-w-a-y-s - What to Watch out for Choosin' a Winner.Giveaways - do you do them? If so, what do you need to watch out for? What should you give away? How do they enter? How do you make the post? How do you choose a winner?🧠 Giveaways are tempting - I mean, who doesn't want free stuff? Marrying a giveaway to audience growth seems like a no-brainer - 👀 buuut there are a few things you need to watch out for before you pick that winner.🎁 Giveaways - Things to Know🆓 Watch out for th...
☎️ Not All Leads Are Created EqualLet's define some words before we jump into this week's podcast topic:✅ Lead: someone contacting you to secure a potential product or service✅ Qualified Lead: a lead that has been vetted and is willing to pay your price or work with your availability✅ Converted Lead: a lead that has turned into a sale, a sign-up, or a confirmation (ideally this is when money exchanges hands)️🎯 So - the goal of marketing is to generate leads - ie. get the phone to ring and the...
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Comments (2)

Genna Cate Barnes

thank you so much for all of the amazing info you two are giving I really appreciate it!! has your Facebook group reached the capping limit? I have requested to join and would love to me part of the group! thanks so much ladies!

May 21st
Reply

Genna Cate Barnes

I couldn't quit understand the backdrop business name could I have you type out the link for me pretty please! thanks so much!

May 20th
Reply
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