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The How Did We Get Here Podcast?
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The How Did We Get Here Podcast?

Author: Hosted by Charles Dagnall with Anil Patel, Neil Fillingham & Tony Morocco

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A lighthearted view of the 'Tech Scale Up' journey as Virtual Mgr started from humble beginnings in Australia to a Global force with offices in the US, UK & The Phillipines. Hosted by Charles Dagnall, Edited and Produced by Daggers Media Ltd.
20 Episodes
Daggers and the B=boys chat to Danny about how he got to the NBA and stayed at the top. Plus how did he transition after his stellar career and what advice he'd give to youngsters.
Charles and the boys discuss succession planning plus how the founders let go of their day to day responsibilities as the organisation grew. How, why and what did it lead to? Please tune in to find out!
Daggers & the boys discuss what they have been up to in the summer, the wins and losses plus whats in store for Season 2. Special guests that will be coming onto the podcast will be Danny Santiago, NBA star and former England Cricket Captain, Michael Vaughan.
The team speak to special guest Aaron Hinde, founder of the LIFEAID Beverage Company. How Aaron started and scaled his US business from an RV to global domination taking on the giants of the industry and winning! There are many similarities in Aaron's journey alongside Virtual Mgr's despite the significant differences in their respective industries.
Mike Parkes, author of the book Leading Remotely joins the boys & brings together his decades of experience of how successful single site operators make the transition to multi-site leaders. Virtual Mgr are featured as a case study in the international book published by Bloomsbury, USA.More than ever before, business leaders are responsible for teams spread across regions, countries, and the entire globe. As a result of the pandemic, they've also been increasingly challenged by managing employees working from home. Leading a remote team is a unique challenge, and many leaders struggle by relying upon the skills and approaches that served them well when leading immediate, onsite teams. Leading Remotely features practical examples and insights from leaders across the globe, and draws upon over 15 years of empirical research to provide essential advice on how to successfully lead remote teams. This is a ground-breaking guide on how to overcome the unique obstacles faced when leading a remote team, featuring key insights and advice drawn from experiences of leadership throughout the pandemic.
Part 2 of 2- The Boys hit Daggers with some quick fire questions on his career, personal life and broadcasting. We also look into how does Charles stay at the top of his game commentating for the BBC and Sky Sports around the world.
Part 1 of 2- The Boys look back at Daggers's history as a sportsman and International broadcaster. Charles gives us an insight into the disciplines, practices and transition from playing at Warwickshire & Leicestershire to commentating for the BBC.
The Virtual Mgr team discuss how their culture evolved and was brought together formally  as they scaled in conjunction with Sam Coen, Co-Founder at Playrpath & Business and Projects Development Manager at RDK Sports International. The founders discuss what was important to them and how it lead to decisions being made on hiring, product development and even client retention.
Georgia & Steve join the podcast to provide context on their involvement in the business and what it is like to manage a globally dispersed team.
The boys introduce key individuals from the US Mgt team (Jacques, Patrick & Cynthia) who provide their perspective on what they do and how they find working at VM.
Virtual Mgr's guest Sean Shapert explains why a major Healthcare healthcare group signed VM's HealthClean and how he sees the product changing the EVS industry
Guest speaker Rich Feczko, Head of Innovation at Compass joins Charles and The Boys  to discuss what it takes to get a product into a listed company. The time, processes, due diligence and approvals that took VM to be a household name in the Health Care industry in the US.
Charles facilitates a discussion between the founders & CEO together with their families on their childhoods,  funny stories and key traits that got them to where they are now.
Virtual Mgr discuss with a Global Oil Industry client why they took a punt on them and how 8 years later the relationship is still flourishing.
How Virtual Mgr pivoted products and thrived through one of the toughest periods economically in the Company's history
The diversification of Virtual Mgr's product suite and key client wins
How Virtual Mgr expanded across the US with limited resources including the key hire of a General Mgr who became our No 1 pick Stateside!
Start-Up to Global, expansion into the US with no staff on the ground. The challenges, pitfalls and lessons learned.
The Founders discuss how the platform and products came about together with how they commercialised the suite into Oil & Gas, Health Care and Food Services
Neil & Anil Co-Founders of Virtual Mgr decide to take a leap of faith, set up a tech business after leaving successful corporate careers. What on earth were we thinking!
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