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The Benefits Connexion Podcast
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The Benefits Connexion Podcast

Author: Connex Health

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One on one discussions on emerging issues with industry leaders on the impact of COVID-19. Hosted by Connex Health.
30 Episodes
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We're keen to share our new content with you in our Benefits and Private Healthcare Associate program launched October 1, 2021. Listen to an excerpt of Session 1, Module 4, Pharmaceuticals – Drug Discovery and Reimbursement with Joe Farago, Executive Director of Private Payers at Innovative Medicines Canada, on the complex landscape of drug discovery and market access and ideas on how to protect the value of private drug benefits for your clients. Register for the program here or find out more about the program here before you register.Registration includes 12 months access to our exclusive members-only library and Ask the Expert resource plus 3 free BPHA at Lunch sessions for extra CE credits.After you attain your designation you can renew your membership to stay current with access to new sessions to earn extra credits and existing sessions as a refresher whenever you need them.Find out more at connexhc.com/bpha.
We're still not done bringing you our new content in our Benefits and Private Healthcare Associate program, launched October 1, 2021. This week we are featuring a new recorded session by Laura Blair, Director of Sales at Express Scripts Canada. Listen as she describes what you'll learn in Session 8, Module 3 on Formularies and Pharmacy Benefits Managers as she provides an update on how PBMs are adapting to new realities of benefit trends, and how they are using drug formularies and other schemes to help manage drug and other benefits.Register for the program here or find out more about the program here before you register.Registration includes 12 months access to our exclusive members-only library and Ask the Expert resource plus 3 free BPHA at Lunch sessions for extra CE credits.After you attain your designation you can renew your membership to stay current with access to new sessions to earn extra credits and existing sessions as a refresher whenever you need them.Find out more at connexhc.com/online-education.
We've recently updated many of the modules in our Benefits and Private Healthcare Associate (BPHA) program to keep it fresh and relevant. We are excited to share with you what we've changed. This week listen to two of our new presenters, Alison Adams and Mylene Desjardins, both Account Executives from SSQ, describing what they'll cover in their updated session (Session 5, Module 1) on Pooled and Voluntary Benefits including AD&D and critical illness which often are overlooked but offer surprising benefits to employees at low cost. Register for the program here or find out more about the program here before you register.Registration includes 12 months access to our exclusive members-only library and Ask the Expert resource plus 3 free BPHA at Lunch sessions for extra CE credits.After you attain your designation you can renew your membership to stay current with access to new sessions to earn extra credits and existing sessions as a refresher whenever you need them.Find out more at connexhc.com/online-education.
New and updated content to the Benefits and Private Healthcare Associate program launched October 1, 2021. We are bringing you a series of excerpts directly from our presenters on what you will take away from their module and why you should consider enrolling in the BPHA program.Our brand new module on vision care features Dr. Harry Bohnsack, Optometrist, Bohnsack & Steffler, and President of the Canadian Association of Optometrists: Putting Health Into Vision Care (Session 2, Module 2). In this module, Dr. Bohnsack reviews current vision care plans, when and why additional screening is sometimes necessary, and provides guidance on modernizing vision care to address the needs of current employee demographics.Register for the program here or find out more about the program here before you register.Registration includes 12 months access to our exclusive members-only library and Ask the Expert resource plus 3 free BPHA at Lunch sessions for extra CE credits.After you attain your designation you can renew your membership to stay current with access to new sessions to earn extra credits and existing sessions as a refresher whenever you need them.Find out more at connexhc.com/online-education.
Updates to the Benefits and Private Healthcare Associate program launched October 1, 2021. With new modules, new content and new presenters we are bringing you a series of excerpts from some of our sessions and insights from presenters on why you should consider enrolling in the BPHA program.You can hear some insights from new presenter Jonathan Chan, Principal, Enterprise Benefit Solutions at People Corporation, in a brand new session, Pooling in a Complex Market (Session 2, Module 5) describing pooling insurance products and a commentary by Denise Balch on industry pooling and its role in managing rising specialty and rare disease drug claims for Canadian employers and insurers.Register for the program here or find out more about the program here before you register.Registration includes 12 months access to our exclusive members-only library and Ask the Expert resource plus up to 3 free BPHA at Lunch sessions for extra CE credits.After you attain your designation you can renew your membership to stay current with access to new sessions to earn extra credits and existing sessions as a refresher whenever you need them.Find out more at connexhc.com/online-education.
This week we hear from Emily Stewart and Melissa Lougheed from Benefits by Design on what you will take away from their session, including helpful tips for advisors on how to prepare for a renewal and steps on how to conduct analysis and forecasting. Learn best practices to deliver to your client at this crucial and vulnerable milestone every year.The Benefits & Private Healthcare Associate (BPHA) is a unique online, high quality benefits education program that is accessible and affordable. Earn 35 CE credits and your BPHA certification when you complete the full program.Register for the program here or find out more about the program here before you register.Registration includes 12 months access to our exclusive members-only library and Ask the Expert resource plus up to 3 free BPHA at Lunch sessions for extra CE credits.After you attain your designation you can renew your membership to stay current with access to new sessions to earn extra credits and existing sessions as a refresher whenever you need them.Find out more at connexhc.com/online-education.
We are live with program updates now! Updates to the Benefits and Private Healthcare Associate program launched October 1, 2021. With new modules, new content and new presenters we are bringing you a series of excerpts from some of our sessions and insights from presenters on why you should consider enrolling in the BPHA program. You can hear some insights from Session 1, Module 2 The Insurance Landscape by new presenter Barb Martinez, National Practice Leader, Drug Solutions at Canada Life giving her take on the latest policy issues relevant to the insurance industry and hot off the press health insurance claims trends as of June 2021 from the Canada Life book of businessThe Benefits & Private Healthcare Associate (BPHA) is a unique online, high quality benefits education program that is accessible and affordable. Earn 35 CE credits and your BPHA certification when you complete the full program.Register for the program here or find out more about the program here before you register.Registration includes 12 months access to our exclusive members-only library and Ask the Expert resource plus up to 3 free BPHA at Lunch sessions for extra CE credits.After you attain your designation you can renew your membership to stay current with access to new sessions to earn extra credits and existing sessions as a refresher whenever you need them.Find out more at connexhc.com/online-education.
Featuring a conversation with Daniel Martz, Vice-President of TELUS Health Virtual Care. Fueled by his passion for leveraging leading-edge technology to transform healthcare and improve health outcomes, Daniel leads TELUS Health’s Virtual Care team in their mission to making healthcare more accessible for all Canadians. With a career spanning over 21 years and with leadership experience in multidisciplinary fields such as healthcare, technology and media, Daniel joined TELUS Health following the acquisition of EQ Care, a virtual care provider, where he served as CEO for eight years.In this podcast we will explore where virtual care began over 25 years ago, including the role of the early executive health programs and at what stage compassionate care was prioritized. Daniel will speak to incorporating the human aspect of virtual care and the impact of recruitment and training on the effective delivery of care. The impact of COVID-19, the increase in the need for mental health services, and the ability of virtual care to respond will all be addressed. The discussion will conclude with a look into the future of virtual care, beyond the current pandemic, and to what degree a human connection will continue to be important.--Recorded September 1, 2021.Find out more information on upcoming podcasts and webinars at www.connexhc.com.
We're launching new updates to the Benefits & Private Healthcare Associate (BPHA) program! Starting October 1st, new modules, presenters and content will be available. Listen to this excerpt as new presenter Matthew Crites, Sales Supervisor at Equitable Life of Canada explains how to guide your clients at a time when they want change, from Session 3, Module 3 - What to Include in Plan Marketing Specifications:The Benefits & Private Healthcare Associate (BPHA) is a unique online, high quality benefits education program that is accessible and affordable. Earn 35 CE credits and your BPHA certification when you complete the full program. Register for the program here or find out more about the program here before you register.Registration includes 12 months access to our exclusive members-only library and Ask the Expert resource plus up to 3 free BPHA at Lunch sessions for extra CE credits.After you attain your designation you can renew your membership to stay current with access to new sessions to earn extra credits and existing sessions as a refresher whenever you need them.Find out more at connexhc.com/online-education.
Featuring a conversation with Kevin Frankish, broadcaster, former co-host of one of Canada’s largest morning shows and current host of his own podcast, the Happy Molecule, plus Lisa Maks, a Clinical Nurse Specialist, Diabetes, at the Juravinski Hospital in Hamilton.  In this podcast we will hear how Kevin Frankish, who was diagnosed with type 2 diabetes in 2018, has learned to manage his diabetes and what words of advice he has for others living with diabetes. Lisa Maks will share her clinical expertise of counselling patients in an acute care setting when they receive a diagnosis of diabetes, the impact of complications, and improvements in diabetes management. Lisa will also comment on the beneficial role of flash glucose monitoring to assist in managing glucose levels.--Recorded on August 20th and 27th, 2021.Find out more information on upcoming podcasts and webinars at www.connexhc.com.
Featuring a conversation with Dr. Mark David Vincent, MB, ChB, MRCP(UK), FRCPC, Medical Oncologist, London Regional Cancer Program. Our Simplify Prior Authorization communications are gearing up. This third podcast in our dedicated prior authorization series will provide you with first hand insights into the challenges of efficient and timely access to therapies for oncology patients and how healthcare practitioners (HCPs), drug access navigators (DANs), and patient support programs (PSPs) are struggling to cope with private payer prior authorization requirements and reimbursement assistance. If you are not sure why private payer prior authorization processes need to become more efficient, then we recommend that you listen to this podcast and look out for our communications over the coming weeks and months.  Questions? Just send us an email at denisebalch@connexhc.com or review our microsite at www.simplifypriorauth.ca.--Recorded May 14, 2021.
Featuring a conversation with Derek Weir, Sales Manager, Optional Benefits, Medavie Blue Cross.Optional benefits (sometimes referred to as voluntary benefits) have been around a long time, but typically offerings were limited to employee or dependent life coverage. Times have changed and optional benefits can play an important role in a comprehensive benefit plan by offering employees the choice of a number of insurance options at preferred group rates. Derek Weir will speak to what Medavie discovered about optional benefits in their national survey of working Canadians and how plan sponsors can build value in their group plan through optional benefits.--Recorded April 28, 2021.Find out more information on upcoming podcasts and webinars at www.connexhc.com.
Featuring a conversation with Mike Mousseau, PhD (Neuroscience), National Wellbeing & Engagement Consultant at Gallagher Benefit Services.Neuroscientists focus on the brain and its impact on behaviour and cognitive functions. You do not come across neuroscientists every day, particularly in the employee benefits field, so it was refreshing to have a conversation with Mike Mousseau (Dr. Mike) recently. He makes insightful observations on workplace and societal issues that are impacting employees and their employers, and how COVID-19 has changed the conversation he has with clients at Gallagher.  As we face a monumental shift to society and our work environments, we are all being presented with new and often multiple challenges which add to personal and professional pressures. Mike provides tips to individuals and their organizations on how to cope.Mike will also be one of our presenters at our May 6th Benefits Breakfast Club on pain management, stressors and coping strategies. Be sure to register for the session to hear from Dr. Christine Lay (neurologist) and Jamie Marcellus, President, Humanacare.--Recorded April 22, 2021.Find out more information on upcoming podcasts and webinars at www.connexhc.com.
Featuring a conversation with Leanne MacFarlane, BSc. Pharm., PhC, Director of Advocacy and Preferred Pharmacy Networks with Sobeys National Pharmacy Group. March is Pharmacists Appreciation Month and now is the perfect time to hear about how pharmacists have risen to the challenge during COVID-19, playing a critical role in patient care during the pandemic. Leanne will speak to the impact of COVID-19 on pharmacy and the pressures on pharmacists at a time when they were the most accessible healthcare practitioner.  We’ll explore the evolution of pharmacy scope of practice in the last 12 months and how COVID-19 will continue to influence how pharmacists care for their patients long after the pandemic is over. Leanne will also speak to the role of pharmacy in the delivery of the COVID-19 vaccination, the timing and availability of vaccines, and the ability of pharmacists to rise to the challenge once again.Recorded March 16, 2021.Find out more information on upcoming podcasts and webinars at www.connexhc.com.
Featuring Chris Dalseg, BSc.Phm, R.Ph., Vice President, Strategic Growth and Marketing, BioScript.The world of specialty drug access is complex. In this podcast, Denise Balch from Connex Health speaks with Chris Dalseg, who will describe the role of specialty pharmacy in facilitating access to specialty drugs for patients. He will explain how specialty pharmacy fits into the larger drug access landscape, and the other stakeholders who touch patients in the private sector model of care.You will also learn more about the challenges to access and continuity of coverage that most of us who are not involved in the process rarely hear about, the impact of COVID-19 and his thoughts on the future direction of access to specialty medications.Recorded February 17, 2021.Find out more information on upcoming podcasts and webinars at www.connexhc.com.
Featuring Alan Birch, Drug Access Facilitator and Founder, Drug Access Canada.In this podcast, Denise Balch from Connex Health will be speaking with Alan Birch, who will describe his role in assisting oncology patients to secure access to the drugs they are prescribed and the challenges he faces on a day to day basis. You will also learn more about the real impact on patients, physicians and drug access navigators when treatments are delayed because of approval processes that could be more efficient. Alan will provide his insights into opportunities to bring efficiencies to the current prior authorization process so that every stakeholder benefits, and speak to the role of Drug Access Canada and the Simplify Prior Authorization initiative.Recorded January 27, 2021.Find out more information on upcoming podcasts and webinars at www.connexhc.com.
In this podcast, Denise Balch from Connex Health will be speaking with Laura Blair, Director of Sales at Express Scripts Canada. Laura will explore how claim trends changed during COVID-19 and how the Express Scripts trends report has changed to deliver more meaningful analysis of claims data.Laura will also describe how the PBM sector has evolved from a transaction focused service in its early days 25 years ago, to a strategic partner to insurers and plan sponsors. Some of the services that will be discussed include product listing agreements, prior authorization, data analytics, and how PBMs can facilitate patient management services.Recorded December 8, 2020.Find out more information on upcoming podcasts and webinars at www.connexhc.com.
Featuring Bev Herczegh, Pharmacist and Director, The Pangaea Group and Denise Balch, Principal Consultant and President, Connex Health.In this episode we’ll be giving listeners a preview into the Benefits Breakfast Club webinar on November 26th by discussing the motivation for the Simplify Prior Authorization white paper. Bev and Denise will reveal some of their overall observations from the research process, give insight into the direction of the Simplify Prior Authorization initiative, and speak to their initial reaction to the announcement of the TELUS, Canada Life, Innomar electronic prior authorization alliance.Look out for future podcasts this year on the challenges and opportunities in prior authorization, pharmacy benefits managers, pain and what we are learning about effectively managing it, and more.Recorded November 18, 2020.Find out more information on upcoming podcasts and webinars at www.connexhc.com.
In this episode we are speaking with Dr. Sasha High, Medical Director at High Metabolic Clinic. Dr. High is an Internist with a practice focus in Obesity Medicine. She is also a Diplomat of the American Board of Obesity Medicine, a certification held by only a handful of physicians in Canada. Dr. High has been practicing bariatric medicine since 2013. Our discussion with Dr. High covers obesity facts and myths, the new Canadian Clinical Practice Guidelines for obesity, tools available to treat obesity and when it is appropriate to use these tools. Dr. High will also provide insights into the impact of obesity at a personal level and what employers should consider when developing their workplace wellness programming.Recorded November 11, 2020.Find out more information on upcoming podcasts and webinars at https://connexhc.com
Featuring Fabricio Naranjo, partner at RSM Canada and David Mamane, leader in RSM’s cutting-edge Industry Eminence Program.In podcast #9 Fab Naranjo and David Mamane, both consulting actuaries with RSM Canada, speak with Denise Balch of Connex about how the insurance industry has responded to COVID-19 and the medium and long term impact COVID-19 will have on group benefits in Canada. They discuss the initial response by risk managers to the health and economic crisis caused by the pandemic and the extent to which insurers were prepared for the pandemic we are still living through today. Changes in risk, pricing, new products and new ways of delivering existing products and services have all happened in a very short period of time – since March 13, 2020. Our experts share why the market conditions are such that an industry known for its conservative approach to change and innovation may just have reached a tipping point in how they do business.But it’s not all good news. Fab and David will provide insights into the long-term repercussions of COVID-19 and what plan advisors and their clients should look out for as well as how they can prepare.Recorded August 13, 2020.Find out more information on upcoming podcasts and webinars at https://connexhc.com
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