DiscoverIvanti HEAT ISM Podcast | Best Practices | Tips & Tricks
Ivanti HEAT ISM Podcast | Best Practices | Tips & Tricks

Ivanti HEAT ISM Podcast | Best Practices | Tips & Tricks

Author: Ivanti Service Manager Consultant & Developer | Since 1996 | Worldwide

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Ivanti Service Manager (HEAT ISM) Podcasts cover popular Ivanti, SDLC, ITSM, ITAM, and ESM Topics.

Who is Gregor and a19 Consulting?

Gregor has been providing HEAT Best Practices and now Ivanti Best Practices, for Ivanti Service Manager, and Ivanti Asset Manager, since 1996, with tried, tested and true implementations and upgrades.

Developing, streamlining workflows, business processes for fortune 500 companies and Frontrange Business Partners (Change Control, Avante Solutions, Kifinti Solutions) and Ivanti Business Partners (Kifinti Solutions, DDS IT), worldwide.
6 Episodes
What is Edge Computing? Shift Left Paradigm?  Ivanti Neurons?  Nirvana vs Realistic Expectation This podcast is based on the Ivanti HEAT ITSM Blogpost found here: What are your thoughts?  Are you an Ivanti Neurons customer or prospect?  Please share your thoughts and leave a comment for this podcast topic at
What is Barcode Scanning?  How to use Bar Code Scanners with Ivanti Service and Asset Manager? What is available out of the box and how can you take your implementation to the next level with the a19 Asset Scanner Wizard? Scanning Assets with Ivanti Service Manager and Ivanti Asset Manager just got easier! No expensive clunky hardware required! All you need is an Android Device, iPhone, or iPAD. An Ivanti ITSM first! Works with ANY Ivanti Role, not just Ivanti Asset Scanner Role More on Ivanti Asset Bar Code Scanning PS: If you're still reading this...  here is a blog entry on Generating Barcodes
This is exciting news! Looking forward to reconnect with former Bendata/Frontrage HEAT Employees that went to the dark side and joined Cherwell! As well as former Change Control / Burntsand and present Avante Solutions / Kifinti Solutions Consultants! This episode is also available as a blog post:
This Ivanti Service Manager (HEAT ISM) podcast episode focuses on UAT, Test Cases, Scripts, common UAT mistakes and problems, and how to overcome them.  This is the audio portion of the video on the same subject, published September 17, 2020, that you might have seen here at
Today's Ivanti Service Manager podcast is on the topic of Ivanti Service Manager (HEAT) Milestones which are the basis of Ultimate Ivanti HEAT Implementation Success Factors! Be sure to visit my blog at for more great content
This episode is also available as a blog post: Gregor, a former Kifinti Solutions Consultant, is without doubt a unique and distinctive authority in the Ivanti ITSM space with his consulting and development experience and extensive insight to best practices going back over 24 years with the HEAT and now Ivanti ISM/IAM products. Providing HEAT Best Practices and now Ivanti Best Practices, since 1996, with his tested and true implementations and upgrades, Gregor now focuses on his company a19 Consulting which provides Ivanti Professional Services and Ivanti Best Practices. A19 UAT TEST SCRIPTS MODULE FOR IVANTI SERVICE MANAGER (HEAT) The a19 UAT Test Scripts module significantly improves your Ivanti Service Manager Implementation, Upgrades, and collaboration internally and with your Ivanti Consultant. Gone are the days of using Excel for UAT Test Scripts, or worse, heading into darkness without UAT Test Scripts! Long time Ivanti Consultants, Ivanti Business Partners, and Ivanti Customers alike only dream of having a simple UAT Test tool that cuts their implementation time and cost. Lets face it, when you’re implementing Ivanti Service Manager, you want to focus on strategy and quick execution. Validation Testing is the #1 problem with most ISM Implementations, upgrades, customizations, and integrations due to a lack of UAT Test Scripts. The #2 problem is a lack of process. With an average of over 100 test cases, you need a tool that redefines your Ivanti Service Manager Validation Process. The #3 problem is collaboration. How do you keep your team’s morale up and focused on the key areas for testing when you don’t have a proper UAT Testing System that’s real-time, easy-to-use, and clearly defines key roles, responsibilities, and lets the Subject Matter Experts focus on their area of expertise when you don’t have a proper system?! On top of that, you need precise, concise, timely, and relevant Test Cases and Results to make informed decision and identify actions needed, all while keeping a bird’s eye view with relevant dashboards, analytics, simplified ISM Change Control, and an executive summary.
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