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AlphaTalk

Author: Alpha Warranty Services, Inc.

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AlphaTalk is here to keep you in the loop when it comes to all things auto. From F&I to general industry updates, we've got you covered. Hosted by an industry insider, Bryan Haakenson, be sure to follow us on Instagram and TikTok. AlphaTalk is a production of Alpha Warranty Services. Copyright 2022.

33 Episodes
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Total Care Auto President Kimberlee Reese rejoins the show and discusses her path to the auto industry, the importance of voices with different opinions and backgrounds, and staying involved as a company president. Her and Bryan also talk about the growing amount of jobs filled by women in the auto space and the importance of leaders continuing to know what their customers want.
In this episode, Bryan welcomes back Susan Hobbs, F&I Operations Director at Keating Auto Group. Here, Susan shares her experience as a woman in a traditionally male-dominated industry. She also discusses important mentors and how there’s never been a better time to join the industry due to limitless growth opportunities. These opportunities are found a variety of roles, many of which are newly-created. Listen now to find out more!
Total Care Auto President Kimberlee Reese joins the podcast to discuss the company’s transition from a Larry H. Miller Group company to being under the Asbury Automotive Group umbrella after its December 2021 acquisition. She shares the importance of recognizing change as a season of opportunity and provides specific advice on how to navigate acquisitions as an existing employee. She and Bryan also talk about the importance of maintaining a collaborative environment, seeking to be supportive,...
In this episode of AlphaTalk, Bryan sits down with Susan Hobbs, F&I Operations Director at Keating Auto Group. With 17 years of experience in the auto industry and an eight-year hiatus as a law enforcement special detective, Susan discusses the importance of helping people develop across the industry. This includes being accessible for any help needed, listening, and utilizing changing technology. Listen now to find out more!
Join host Bryan Haakenson as he welcomes Hall of Fame Coach Jackie Sherrill. They talk about success on and off the football field, how to develop top-performing players and employees, and a wealth of wisdom from one of college football's greatest coaches. From Coach Sherrill's 4-P's of success to the future of college football, this episode is one you don't want to miss!
In this special episode, we flip the script and interview Jenna Henry, our AlphaTalk editor and producer. As the Marketing Coordinator for Cadence Innovations Group, Jenna excels in managing our social media and podcast initiatives. Today, we put Jenna in the spotlight to explore the critical role of branding through social media and discuss why maintaining a strong online presence is essential for companies. Join us for an insightful conversation on leveraging social media for business...
Kathleen Long is the Chief Revenue Officer at RepairPal and sits down with Bryan this episode to give us some valuable insights from her unique and experienced perspective.
In this episode, Bryan sits down with Jeremy Lindsey, the President of Alpha Warranty, to delve into the current state of the industry. This segment is a regular feature aimed at keeping our listeners informed about the latest developments in the auto industry, a practice we try to uphold twice a year. Furthermore, listeners will have the opportunity to gain deeper insights into Jeremy's leadership style and what sets him apart as an exceptional leader.
In this month episode of AlphaTalk Bryan sits down with Briana Drugg, the Vice President of Sales & Partner Operations at Polly Insurance, formerly known as DealerPolicy. She has been leading the sales and partner operations teams for over two years, delivering innovative and customer-centric finance and insurance solutions to the automotive industry. Listen now to find out more!
We are kicking off the year 2024 strong, featuring a compelling Women in Business episode. In this conversation, Bryan engages with Kathleen Long, the Chief Revenue Officer at RepairPal. Kathleen shares valuable insights into her professional journey, discusses the influential figures who have inspired her, and imparts valuable advice for individuals venturing into the dynamic auto industry today.
Bryan had the chance to sit down with one of our contract holders, Royce, and listen to his experience of working with Alpha Warranty Services. Royce grew up with the mentality that you shouldn't buy something if you cannot fix it. However, when it came to his truck, he realized that wasn't always the case, and sometimes you need help. That is where Alpha Warranty jumped in.
Bryan checks in with Alpha Warranty's President, Jeremy Lindsey to get his perspectives on the state of the industry and what may be around the 2024 corner for the automotive industry in the United States.
On todays episode, Bryan talks to Michael Aufmuth, one of the co-founders of Elite FI, an industry partner of Alpha Warranty Services. Starting his auto industry career at only 13 years old, Michael now provides industry-leading products, trainings and support for dealerships across the country. Tune in to find out more about his story.
In todays episode Bryan talks with Tom Yates, who is Sr. Vice President of Revenue for Deseret Digital Media. He joined DDM in 2014 to lead the sales efforts for KSL Cars. Tom has 20+ years of experience in the auto industry and gives us some insight on where he thinks the directions of auto sales is heading.
Bryan sits down with Candice Moore, Director of Operations at DealFi and gives us a quick look at what the company does. Candice shares with us her background in the industry and gives updates on virtual F&I and explains why 89% of car buyers prefer the virtual experience.
Bryan sits down with DealFi's Director of Operations, Candice Moore to talk about women in the industry and breaking the glass ceiling. She gives us a look into her past experiences and how we can improve for the future. Women in the industry will be a reoccurring theme this year on AlphaTalk so be on the lookout for more episodes like this.
Bryan chats with Alpha Warranty's president, Jeremy Lindsey about his perspectives on the state of the economy, inflation, supply chain pressures, and what may be around the next bend for the automotive industry in the United States.
No one likes to have to deal with car trouble, but when it inevitably occurs, Alpha Warranty's Claims team is second to none. After a customer's vehicle is at the repair facility, the Claims team works directly with shop mechanics to understand the diagnosed problem and provide the necessary guidance and approval to handle the claim fast. In this episode, Bryan Haakenson welcomes two of Alpha Warranty's expert claims adjusters to talk about how their team takes care of each customer's issues ...
Spend a few minutes with industry insider and automotive finance professional, Danny Cox from The Auto Consultants as he breaks down the fundamentals of how to attract, recruit, train, and retain employees in today's difficult job market. You'll also hear how to grow your dealership by attracting customers in the midst of rising inflation and shrinking inventories. Join your host, Bryan Haakenson as he interviews Danny and draws out the information you need to hear.
Spend a few minutes with Bryan Haakenson as he talks with Bethany Bovey and Christine Holm, Alpha Warranty's customer service leaders, about how they provide the company's award-winning, supercharged service.
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