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The Julie Parker Practice Success Podcast
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The Julie Parker Practice Success Podcast

Author: Julie Parker

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Listen to discover management insights and strategies for a successful dental practice. There are also interviews with key people in the industry who have advice and services to help you and your team achieve greater success.
43 Episodes
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The prospect of a Mystery Shopper can make team members a little wary. However, the value of the feedback that a Mystery Shopper provides is enormous. In this episode, I describe my Mystery Shopper process and share details of the Mystery Shopper Questionaire that I have designed.To access the Mystery Shopper Questionaire, go here: https://julieparkerpracticesuccess.com/wp-content/uploads/2022/01/Mystery-Shopper-Questionnaire.pdfIf you have any feedback and requests for specific content, contact me at julie@julieparkerpractcesuccess.com.auHead over to our website at Julie Parker Practice Success and find loads of information that can help you and your practice be more successful.Discover more about membership in The Club by going here: https://jpps-online-courses.thinkific.com/bundles/the-club
Thank you to my guest today, Rohani Bixler, Special Counsel of Burke & Associates Lawyers.Burke & Associates Lawyers is our go-to firm and is tremendously helpful in offering advice and guidance around the legal aspects of dental practice management.In this episode, Rohani shares some great information and guidance on Wills and Estate Planning. Two live polls were recently undertaken at a webinar that Rohani presented. It was revealed that just under 50% of people listening actually had a Will and less than that knew where their Will was. Did you know if no one can find the original Will, it is considered non-existent? The minute you have a superannuation fund, you have reason to formally arrange your assets and possible insurance payouts. If you have not yet thought it necessary to think about a Will, this episode is a must! To take advantage of the FREE Will Health Check Rohani spoke about in this episode please contact her directly via her email rbixler@burkelawyers.com.auFind out more about Rohani here: https://www.burkelawyers.com.au/people/rohani-bixler/If you would like to speak with Burke & Associates Lawyers directly, go to their website: https://www.burkelawyers.com.au/If you have any feedback and requests for specific content, contact me at julie@julieparkerpractcesuccess.com.auHead over to our website at Julie Parker Practice Success and find loads of information that can help you and your practice be more successful.There are:Online Mini-CoursesFree DownloadsThe Club membership information and registrationProducts and aids for purchase
In this episode, I replay a powerful conversation I had with Australasia's Passion Provocateur and JPPS co-founder, Charles Kovess about goals.Charles shares his thoughts, insights and inspiration on goals. How to set them and how to achieve them.Within this episode, the Jordon Petersen process of Self-Authoring was mentioned. If you are interested go HERE.If you would like to register for my 3-hour workshop on Wednesday 5th January 2022, go here and reserve your seat: https://jpps-online-courses.thinkific.com/courses/goals-achievement-workshop If you have any feedback and requests for specific content, contact me at julie@julieparkerpractcesuccess.com.auHead over to our website at Julie Parker Practice Success and find loads of information that can help you and your practice be more successful.There are:Online Mini-CoursesFree DownloadsThe Club membership information and registrationProducts and aids for purchase
Thank you so much to Carmel Brown and Belinda Fyffe of The Proven Group.I enjoyed my conversation with Carmel and Belinda thoroughly, as they shared so many wonderful insights and guidance around the human resources challenges that face every dental practice.The Proven Group is a multi-award-winning leader in supporting job applicants and employers requiring HR and recruitment services. The Proven Group offers a range of customised options to ensure the best outcomes for all clients. The Proven Group has a team of Senior HR & Recruitment Strategists who specialise in understanding people, improving performance, increasing results and providing peace of mind, as business owners try and navigate the complex world of HR.Pick up the phone, Phone a Friend – The Proven Group are there to take your call where you will speak with a real person and develop a relationship with the same person every time you call.You can contact The Proven Group over the telephone on 1300 312 502 and through email, hr@theprovengroup.com.au. If you have any feedback and requests for specific content, contact me at julie@julieparkerpractcesuccess.com.auHead over to our website at Julie Parker Practice Success and find loads of information that can help you and your practice be more successful.There are:Online Mini-CoursesFree DownloadsThe Club membership information and registrationProducts and aids for purchase
In this episode, I am delighted to be joined by Dr Linda Wilson, Stress Management Specialist.Linda speaks about how to manage stress in your life and your dental team more effectively.  Linda is well-qualified to share her insights and strategies. Some of Linda's career highlights are:Doctor of Traditional Chinese Medicine (Acupuncture)Graduate Diploma in Education (Health)Energy Psychology PractitionerKPI Graduate (Key Person of Influence)YB12 Corporate Coach20 years of clinical experience in my own practiceAuthor of ‘Stress Made Easy – Peeling Women off the Ceiling’Official Contributor to ‘Smallville – for Small Businesses with big ideas’To contact Linda directly, you can find her details through the website HERE.If you have any feedback and requests for specific content, contact me at julie@julieparkerpractcesuccess.com.auHead over to our website at Julie Parker Practice Success and find loads of information that can help you and your practice be more successful.There are:Online Mini-CoursesFree DownloadsThe Club membership information and registrationProducts and aids for purchase
Thank you to my guest today, Meghan Warren, Principal Solicitor of Burke & Associates Lawyers.Burke & Associates Lawyers is our go-to firm and is tremendously helpful in offering advice and guidance around the legal aspects of dental practice management.In this episode, Meghan shares important insights to consider when purchasing a dental practice. To take advantage of the special offer of a free Legal Health Check for your practice, go HERE.If you would like to speak with Burke & Associates Lawyers directly, go to their website: https://www.burkelawyers.com.au/If you have any feedback and requests for specific content, contact me at julie@julieparkerpractcesuccess.com.auHead over to our website at Julie Parker Practice Success and find loads of information that can help you and your practice be more successful.There are:Online Mini-CoursesFree DownloadsThe Club membership information and registrationProducts and aids for purchase
What a thrill this episode was for me to record. Two such legends in the dental practice management space.In this episode, Linda Miles and Nancy Crossin join me for an insightful and fun conversation about practice management, teams and leadership. Linda and Nancy also share detail for an exciting opportunity for dental practice owners, Practice Managers and Dental Practice Consultants. Be sure to listen in and use the links below to access the enormous benefits that DIY Dental Consulting has to offer. DIY Digital Dental Consulting: https://diydentalconsulting.com/Contact me via my email (julie@julieparkerpracticesuccess.com.au) or mobile (0407 657 729) if you are interested in being added to my list of Consultants who are interested in accessing DIY Digital Dental Consulting content for your work with practices. Linda Miles, CSP, CMC, is the founder of Linda Miles and Associates, an INC 500 dental management consulting company. She has authored four books and mentored many dental practice consultants. Linda is well-known in Australia thanks to her very popular tours down under, presenting to dental teams as to best achieve success in their practices.  Nancy Crossin is a speaker, coach and author in dental practice management. She has over three decades of industry experience and has a long history of working with dentists and their teams, helping them reach their next level of success. If you have any feedback and requests for specific content, contact me at julie@julieparkerpractcesuccess.com.auHead over to our website at Julie Parker Practice Success and find loads of information that can help you and your practice be more successful.There are:Online Mini-CoursesFree DownloadsThe Club membership information and registrationProducts and aids for purchase
Thank you to my guest today, Rosy Roberts, Principal Solicitor of Burke & Associates Lawyers.Burke & Associates Lawyers is our go-to firm and is tremendously helpful in offering advice and guidance around the legal aspects of dental practice management.In this episode, Rosy provides guidance and information to help dental practices navigate the COVID mandates and regulations in regard to employment and team management. Burke and Associates Lawyers have a special offer of a free Legal Health Check for your practice, go HERE.If you would like to speak with Burke & Associates Lawyers directly, go to their website: https://www.burkelawyers.com.au/If you have any feedback and requests for specific content, contact me at julie@julieparkerpractcesuccess.com.auHead over to our website at Julie Parker Practice Success and find loads of information that can help you and your practice be more successful.There are:Online Mini-CoursesFree DownloadsThe Club membership information and registrationProducts and aids for purchase
In this episode, I speak with Yazan Kharouf from Podium.Podium is a patient communications and reputation software that is helping dental practices boost their success.In this episode, Yaz and I discuss how Podium can facilitate your practice in the process of attracting - and keeping - your ideal patients.REGISTER NOW for our webinar titled 'Why identifying and attracting your ideal patient is crucial to your success'. It is scheduled for Wednesday 24th of November at 1:00pm (AEDT) so book now to save your spot. CLICK HERE for the registration link. You are welcome to contact Yaz on his mobile number: 0435 758 541To learn more about Podium and gain access to their DEMO video, go to their website.If you have any feedback and requests for specific content, contact me at julie@julieparkerpractcesuccess.com.auHead over to our website at Julie Parker Practice Success and find loads of information that can help you and your practice be more successful.There are:Online Mini-CoursesFree DownloadsThe Club membership information and registrationProducts and aids for purchase
If the prospect of FAST self-development excites you, this is an episode you will love!The Johari Window is a self-discovery process that helps reveal the great things - and the not so great things - about how we behave. Our awareness of the things we do that are not so great is the only way to improve in these areas. So, if you dare, jump in to this episode and let me guide you in exercises that move you through the Johari Window and what actions to take to make the information helpful in your self-improvement! Also, if you are interested in finding out more about the Dental Business Mastery Pilot Program for the Dental Practice Management Program, go HERE.If you have any feedback and requests for specific content, contact me at julie@julieparkerpractcesuccess.com.auHead over to our website at Julie Parker Practice Success and find loads of information that can help you and your practice be more successful.There are:Online Mini-CoursesFree DownloadsThe Club membership information and registrationProducts and aids for purchase
In this episode, I am joined by Bobby Semple of Simplified Recruitment Services.With 15 years of experience in recruitment across major national and international brands including Virgin Atlantic, Rolls Royce and My Chemist Warehouse Group, founder Bobby Semple has applied his recruitment and business acumen to his own enterprise, Simplified Recruitment Solutions.From his first day in recruitment, Bobby knew that he had found his dream career: changing lives. To this day, Bobby and the SRS team continue to take great pride and enjoyment in finding and placing the perfect candidate for a role.Implementing his own philosophy on conducting business and recruitment, Bobby has developed and refined his methods to deliver targeted solutions through a collaborative and educational process with small businesses.If you have challenges in recruiting the right people for your practice, you will love this episode.Contact Bobby directly via his email:  info@simplifiedrecruitment.com.auIf you have any feedback and requests for specific content, contact me at julie@julieparkerpractcesuccess.com.auHead over to our website at Julie Parker Practice Success and find loads of information that can help you and your practice be more successful.There are:Online Mini-CoursesFree DownloadsThe Club membership information and registrationProducts and aids for purchase
In this episode, I talk about the enormous benefits of team development for your practice.Everyone wins. You, the team members, your patients and the business.It's a no-brainer, surely. Then why doesn't everyone conduct regular team training?TIME!There is no time!Well, The Club may be just what your team has been waiting for!If you have any feedback and requests for specific content, contact me at julie@julieparkerpractcesuccess.com.auHead over to our website at Julie Parker Practice Success and find loads of information that can help you and your practice be more successful.There are:Online Mini-CoursesFree DownloadsThe Club membership information and registrationProducts and aids for purchase
In this episode, I am again joined by my good friend, Meg Kennedy.Meg and I worked together many years ago at a dental practice in Melbourne. Meg and I have a conversation about dental practice management when the owners are related to each other. There are many practices owned and managed by husband and wife teams, siblings and extended family members. There are many advantages to this type of arrangement. There can also be drawbacks.  Listen to this episode and discover some of the actions that can help this ownership arrangement be successful.Meg is a Business, Lifestyle & Wellness Consultant at Meg Kennedy Coaching.You can contact Meg via her email address: info@megkennedycoaching.com or her telephone number 0417 114 093If you have any feedback and requests for specific content, contact me at julie@julieparkerpractcesuccess.com.auHead over to our website at Julie Parker Practice Success and find loads of information that can help you and your practice be more successful.There are:Online Mini-CoursesFree DownloadsThe Club membership information and registrationProducts and aids for purchase
Thank you to my guest for this episode, Seona  Thulin, Founder of Virtual Dental Management Australia. If you don't have time to manage all the practice operational and compliance tasks that are required of a dental practice, check out how Seona can help you.A Virtual Dental Manager is an experienced dental professional that will help you move your practice to the next level. Seona and her team will work alongside and support you in a variety of tasks, allowing you more time to focus on your craft and patients.Have a look at the website here: https://www.vdma.com.au/Read Seona's great blog here: https://www.vdma.com.au/blogAnd, jump on and 'like' the Virtual Dental Management Australian Facebook page:  https://www.vdma.com.au/blogIf you have any feedback and requests for specific content, contact me at julie@julieparkerpractcesuccess.com.auHead over to our website at Julie Parker Practice Success and find loads of information that can help you and your practice be more successful.There are:Free DownloadsThe Club membership information and registrationProducts and aids for purchase
Many thanks to my guest today, Steve Anderson of Denco Dental Constructions. In this episode, Steve delivers an insightful and thoughtful conversation about creating the dental practice of your dreams. And, it's not simply the construction of your physical premises. To get a copy of Steve's book, DentalEase: The Essential Guide to Building the Stress-Free and Profitable Dental Practice of Your Dreams, go here: https://www.dreamdentalpractice.net/product/dentaleasebook/If you would like to contact Steve directly, you can reach him via his website: https://dencodental.com/ If you have any feedback and requests for specific content, contact me at julie@julieparkerpractcesuccess.com.auHead over to our website at Julie Parker Practice Success and find loads of information that can help you and your practice be more successful.There are:Free DownloadsThe Club membership information and registrationProducts and aids for purchasehttps://dencodental.com/
Thank you to my guest today, Stewart Davis, Solicitor and Associate at Burke & Associates Lawyers.Burke & Associates Lawyers is our go-to firm and is tremendously helpful in offering advice and guidance around the legal aspects of dental practice management.In this episode, Stewart explains the updated rent Relief Scheme that the Victorian Government provides for affected and eligible small businesses due to the impact of the response of the pandemic. For a link to the relevant government site, go here: https://business.vic.gov.au/news-and-updates/2021/rent-relief-on-the-way-for-commercial-tenantsTo take advantage of Burke and Associates special offer of a free Legal Health Check for your practice, go HERE.If you would like to speak with Burke & Associates Lawyers directly, go to their website: https://www.burkelawyers.com.au/**The information contained on this podcast is provided for informational purposes only, and should not be construed as legal advice.If you have any feedback and requests for specific content, contact me at julie@julieparkerpractcesuccess.com.auHead over to our website at Julie Parker Practice Success and find loads of information that can help you and your practice be more successful.There are:Free DownloadsThe Club membership information and registrationProducts and aids for purchase
In this episode, I share a concept that I personally live that can have a powerful impact on you personally, and on your whole dental team.Imagine what your practice would be capable of if your team were comfortable - in fact, eager - for feedback. Imagine the improvement to customer service, communication and teamwork that would be possible.I have experienced this mindset, so I can tell you that a group of people are capable of shifting their mindset around feedback to one that produces anxiety be one of empowerment and growth. The concept of CANI, Constant And Never-ending Improvement, is one that I believe is crucial to achieving greater and greater success both as an individual and as a business. If you are interested in hearing about the micro-management awareness journey with my buddy Meg Kennedy, go HERE.The article on the Johari Window that I spoke about can be found HERE. Learn how I shift unhelpful beliefs by listening to the following episode of the podcast HERE.My blog article that describes why we underestimate what we can achieve in ten years is HERE. If you have any feedback and requests for specific content, contact me at julie@julieparkerpractcesuccess.com.auHead over to our website at Julie Parker Practice Success and find loads of information that can help you and your practice be more successful.There are:Online Mini-CoursesFree DownloadsThe Club membership information and registrationProducts and aids for purchase
Many thanks to my guest, Dr Roslyn Franklin, Founder of Dental Stock Photos.Dental Stock Photos offers you premium quality stock images and photos for a broad range of dental applications, from Orthodontics and Dental Radiography through to Dental Hygiene, Equipment, Instruments and more.When you need the perfect dental stock photo for your website, blog, advertising, or creative project, they can provide you with unique photos that are not available through other stock images websites.  With new images coming online monthly, their growing selection of dental stock images is the ideal choice.If you have any feedback and requests for specific content, contact me at julie@julieparkerpractcesuccess.com.auHead over to our website at Julie Parker Practice Success and find loads of information that can help you and your practice be more successful.There are:Online Mini-CoursesFree DownloadsThe Club membership information and registrationProducts and aids for purchase
Thank you to my guest today, Meghan Warren, Principal Solicitor of Burke & Associates Lawyers.Burke & Associates Lawyers is our go-to firm and is tremendously helpful in offering advice and guidance around the legal aspects of dental practice management.In this episode, Meghan helps dental practice owners navigate the complexities of engaging a dentist. Meghan describes the differences between employee, independent contractor and a service & licence agreement. The penalties of getting the engagement of dentists are substantial so getting experts to guide you is a good move. To take advantage of the special offer of a free Legal Health Check for your practice, go HERE.If you would like to speak with Burke & Associates Lawyers directly, go to their website: https://www.burkelawyers.com.au/If you have any feedback and requests for specific content, contact me at julie@julieparkerpractcesuccess.com.auHead over to our website at Julie Parker Practice Success and find loads of information that can help you and your practice be more successful.There are:Online Mini-CoursesFree DownloadsThe Club membership information and registrationProducts and aids for purchase
In this episode, I am joined by my buddy, Ameena Basile of Dental Management Expertise.Ameena has heaps of experience with starting hygiene programs in dental practice and in this episode, she shares her tips to help it be successful! If you have any feedback and requests for specific content, contact me at julie@julieparkerpractcesuccess.com.auHead over to our website at Julie Parker Practice Success and find loads of information that can help you and your practice be more successful.There are:Online Mini-CoursesFree DownloadsThe Club membership information and registrationProducts and aids for purchaseSupport the show (https://www.paypal.com/donate?hosted_button_id=R2VTLXFQ4EFQA)
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