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The Open Talent Report

Author: Connor Heaney

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Listen to Connor Heaney discuss all things open talent with industry experts. In each episode Connor speaks with legal, talent and leadership experts. Connor is the managing director of CXC EMEA a contingent workforce management company. Connor has a particular interest in the future of work in the open talent sector. 

104 Episodes
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In this episode, I sat down with Melissa Heffner, Program Director at Georgia Tech's CREATE-X Female Founders initiative. Melissa shares her fascinating journey from teaching English literature to coaching entrepreneurs at one of the world’s leading tech institutes. We dive into the Lean Startup Method and how it helps de-risk ideas by focusing on real-world problems and customer discovery. Melissa also opens up about the challenges female founders face in raising capital and how her program ...
David Hain, CEO and founder of Gotham Group, shares his journey in the human capital sector and the challenges of being a CEO. He emphasizes the importance of having a support network and mentors to lean on in the lonely role of a CEO. The conversation then shifts to the HR tech sector and its funding landscape. David discusses the overvaluation of the sector and the need for consolidation. He also highlights the trends of global talent marketplaces and the changing workforce. The conversatio...
Robert Mac Giolla Phadraig, founder and CEO at Skillstack, shares his journey in the recruitment and staffing industry and his recent exit from Sigmar Recruitment. He emphasizes the importance of the underdog mentality and the value of shared values and camaraderie in building a successful business. Rob also introduces his new venture, Skillstack, a skills development video streaming platform that focuses on leadership and power skills, early-stage career development, and values stacks. The p...
In this conversation, Connor and David Swanz discuss the impact of artificial intelligence (AI) on jobs and the ethical considerations surrounding AI. They explore the potential job displacements caused by AI and the need for upskilling and reskilling programs to support workers. David emphasizes the importance of organizations repurposing and reskilling employees rather than simply terminating them. They also discuss the role of AI in improving efficiency and productivity in various business...
SummaryAndreea Wade, Vice President of Artificial Intelligence at icims, shares her journey from co-founder to VP and discusses the role of AI in the future of work. icims is a talent acquisition platform that helps organizations attract, engage, hire, and advance talent. They use AI to match candidates to jobs and provide personalized candidate experiences at scale. Andreea highlights the importance of data in AI algorithms and the need for upskilling and reskilling in the face of a talent s...
In this special episode, Connor reflects on 100 episodes of the podcast and shares his takeaways from interviewing business leaders in the human capital sector. The main themes include humility, the importance of not knowing all the answers, the impact of AI, innovation in the human capital sector, work-life balance, doing the right thing, and the unexpected career paths of leaders in the industry.TakeawaysHumility is important for business leadersThe best leaders are not afraid to admit they...
In this episode, Connor interviews Ryan Baker, the president of Monument Consulting. They discuss Ryan's journey in the staffing and recruitment industry and the importance of ethics and morals in business. Ryan shares his insights on leadership, including the need for transparency, empathy, and humanizing work. They also delve into the services provided by Monument Consulting, which focuses on managed services for contingent workforce programs. They discuss the challenges of the current labo...
SummaryPaul McArdle, joint managing partner at the panel, discusses the evolution of the recruitment sector and the challenges it faces. He highlights the importance of effective communication and being candidate-centric in recruitment. He also emphasizes the role of technology, such as AI, in changing the recruitment landscape. Paul discusses the labor market paradox and suggests that COVID-19 has opened up new talent pools and opportunities. He also mentions the need for innovation in educa...
SummaryIn this conversation, Kelly Webster, Global Delivery and Engagement Director at Tapfin, discusses her career journey, the evolution of the MSP market, challenges of global MSP rollout, and practical advice for the buying community. She emphasizes the importance of change management, communication, and understanding local nuances in global programs. Kelly also shares insights on invoice design, Fiat requirements, and the need to avoid assumptions during implementations. The conversation...
SummaryIn this conversation, Connor and Will discuss various topics related to the contingent workforce sector. They talk about the evolution of the industry, the challenges faced by buyers, the role of MSPs and VMSs, and the future of talent acquisition. They also touch on the labor market paradox and the need for innovation in recruiting practices. In addition to this, Will Ulmer and Connor discuss various topics related to talent acquisition and the future of work. They explore the concept...
Summary Åsa Landqvist, VP for the Nordics at CXC Global, shares insights on her career journey, the challenges CXC solves, the talent market in the Nordics, regulatory environments, and the impact of AI on jobs. She emphasizes the importance of diversity in talent and the need for a wider view of skills and experience. Takeaways Åsa Landqvist’s diverse career journey includes experience in advertising, board work, city building, entrepreneurship, and workforce management. ...
Ready to take your direct sourcing game to the next level? Gain invaluable insights and strategies that will propel your sourcing efforts forward by listening to our webinar.Experts include: Mark Jones, Executive Vice President of AMS, Saleem Khaja, COO & Co-Founder of WorkLlama, and Connor Heaney, Managing Director of CXC Global EMEA.You'll discover...Proven strategies for successful direct sourcingLessons learned from industry leadersHow to operationalise direct sourcingBest ...
Episode summary: Jon Bennett, CEO of Retinue Solutions, discusses his career journey and the services provided by Retinue. He shares his background in recruitment and the evolution of the staffing industry from transactional to strategic partnerships. Jon also talks about Ryalto, a product that helps frontline workers find flexible shifts and improve communication with employers. The conversation covers topics like talent scarcity, the impact of Brexit and COVID-19, and the role of AI in the ...
Episode Summary:In this insightful episode of "Steering Ahead," we delve into the complexities businesses face with talent scarcity and the evolving nature of workforce management. Our guest, Marion Van Happen, CEO at HeadFirst Group shares her expert perspectives on how businesses can adapt to and overcome these challenges through strategic planning, the use of hybrid workplace models, and leveraging technology for improved productivity and employee satisfaction.Chapters:00:00 Introduction a...
On this episode of The Open Talent Report, Connor Heaney talks to Christoph Niebel, former Global President of Pontoon Solutions and C-level leader at the Adecco Group.For the last 20 years Christoph has been partnering with Global 2000 HR and External Workforce leaders to make change that matters. He is known for pushing boundaries and sparking innovation in talent management and workforce solutions.At the heart of Christoph’s philosophy lies a commitment to reimagining the nexus between wor...
On this episode of The Open Talent Report, Connor Heaney speaks to Maarten Hansson, Global Head of Integrated Workforce Management at Novartis.Novartis is an innovative medicines business that improves and extends the lives of those facing serious disease.Maarten looks at the company’s whole workforce ecosystem and creates an integrated global talent supply chain using external and internal talent.His approach is to look at organising work, rather than hiring people, and to consciously consid...
On this episode of The Open Talent Report, Connor Heaney speaks to Tom Davenport, Managing Director of Alvius. Alvius is a leading technology company which provides VMS and talent pooling technology solutions to staffing, recruitment, and jobs businesses.Tom is a 3-time founder. He has also been a consultant for PWC, an Innovation Advisor for the Tesco Group and a soldier in the British Army Reserve. In this episode, Connor & Tom discuss:2.11 Tom’s story – how he became an MD at Alvi...
On this episode of The Open Talent Report, Connor Heaney speaks to Terri Gallagher, CEO at Gallagher and Consultants. She is also an author and speaker. Terri created Walt Disney World’s first contingent workforce program, and grew her expertise working for the largest Global MSP/Staffing companies in the world. She then started her consultancy firm to break the standard paradigms of traditional contingent workforce solutions.Gallagher and Consultants employ an emerging model of al...
On this episode of The Open Talent Report, Connor Heaney speaks to Jon Holden, CRO at Aventi Solutions. Aventi Solutions is a specialist SAP Fieldglass partner who advises large corporates on their extended workforce strategies. Jon has had an astronomical career in the human capital sector working for many companies including Services and software companies such as IQNavigator and Beeline. In this episode Connor & Jon discuss:Jon’s storyWhat Aventi Solutions doNew entrants ente...
On this episode of The Open Talent Report, Connor Heaney talks to Mark Zolkos, Managing Director of Enterprise Strategies and MSP Alliances at Flextrack. Flextrack offers a next generation vendor management system to help businesses acquire, engage and manage their external workforce. Mark has a wealth of knowledge around VMS’s and has seen many changes over the years.In this episode, Connor & Mark discuss:Mark’s storyKey takeaways from Jamiel’s (Tapfin’s Colonel) leadership styleThe...
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