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Loan Officer Leadership

Loan Officer Leadership

Author: Steve Kyles

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More loans in less time. Every single month.

Loan Officer Leadership is for loan officers who desire to close more loans in less time and build a business where next month is already decided. Steve Kyles has spent 24 years in the mortgage business and 10 years coaching loan officers. Every episode hands you one thing you can run tomorrow morning: a framework, a script, or a conversation that brings in the next loan.

Referral partners who send business on purpose. A database that keeps paying you. Clients who come back and bring their friends. More of your week back for the people who matter.

Ready to make next month predictable? Start the 5-Day Predictable Producer Challenge: predictableproducer.com/challenge
494 Episodes
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Take the free Predictable Income Map quiz at predictableproducer.com/quiz. Five questions, two minutes. Find out exactly which of the 5 stages you are in and what is keeping you there. You’re making the calls, having the conversations, and staying busy, but are those conversations actually turning into referrals?In this episode, Steve explains why “keep me in mind” is a hope, not an ask, and how a simple change in your conversations can lead to more consistent opportunities. He shares the specific language he uses with Realtors to create a pattern interrupt, get them thinking about who they can refer, and turn everyday conversations into measurable results.You’ll also hear how one loan officer went from asking for business just 22% of the time to 90%, helping generate seven contracts in just a few weeks. The goal isn't to make more calls. It's to get more out of the conversations you're already having.Ready to build a more predictable business? Visit MapYourNextYear.com to work with Steve on building your 12-month production plan. Ready to build a predictable production system? The 5-Day Predictable Producer Challenge walks you through identity, the math, your warm list, your calendar, and the exact ask, one day at a time. On demand. Start today at predictableproducer.com/challenge. 
Take the free Predictable Income Map quiz at predictableproducer.com/quiz. Five questions, two minutes. Find out exactly which of the 5 stages you are in and what is keeping you there. What to say to mortgage leads on the first call, word for word.Most mortgage loan officers lose the deal on the first call by saying too much. Twenty-two options, MBS, rate talk. Clarity doesn’t come from information. It comes from one clear next step.Steve Kyles walks through the First Call Framework he uses on every new lead:Step 1: “How did you meet your realtor?”Step 2: The Loyalty UpliftStep 3: “We have a very simple process”Step 4: Send the quick questionnaire. Never say “application.”Step 5: The Clear Move Plan: sales price, monthly payment, cash to closeStep 6: “Would you tell Tom I’m taking great care of you?”Plus the exact script for when a lead asks, “What’s your rate?”Join the live training this Thursday at 12:00 PM Central, How to Predictably Close 10 Loans a Month: https://loanofficerleadership.com/webinar-10loansGet the First Call Framework field guide: https://loanofficerleadership.comMap out your next 12 months with Steve: https://mapyournextyear.comAnything worth doing is worth doing badly. Just get started. Ready to build a predictable production system? The 5-Day Predictable Producer Challenge walks you through identity, the math, your warm list, your calendar, and the exact ask, one day at a time. On demand. Start today at predictableproducer.com/challenge. 
Take the free Predictable Income Map quiz at predictableproducer.com/quiz. Five questions, two minutes. Find out exactly which of the 5 stages you are in and what is keeping you there. If you want to double your production, your first instinct might be to find a new lead source, launch another marketing campaign, or build a new referral strategy. But what if the fastest path to more closings is already working in your business?In this episode, Steve explains why chasing something new can actually slow your growth. He shares how to identify where your last 20 to 30 loans came from, double down on your strongest referral sources, and use AI to identify the agents and relationships with the greatest opportunity.You'll learn why new doesn't always mean progress, how to focus on the relationships closest to the money, and why doing more of what's already working could help you grow faster without adding more hours to your week.Want help mapping out your next 12 months? Visit loanofficerleadership.com and click Book a Call with Steve to book a complimentary 30-minute conversation with Steve to build your plan for the year ahead. Ready to build a predictable production system? The 5-Day Predictable Producer Challenge walks you through identity, the math, your warm list, your calendar, and the exact ask, one day at a time. On demand. Start today at predictableproducer.com/challenge. 
Take the free Predictable Income Map quiz at predictableproducer.com/quiz. Five questions, two minutes. Find out exactly which of the 5 stages you are in and what is keeping you there. What if the reason you're not growing your business has nothing to do with discipline?In this episode, Steve shares a conversation with a successful loan officer who believed his lack of discipline was costing him three additional closings a month. But instead of telling him to work harder, make more calls, or push through, Steve helped him see a much simpler solution.You'll learn why delegation, leverage, and a few small changes can help you close the gap between where you are and what you're capable of producing. Steve also shares how he's using team members to reconnect with past clients, generate referrals, and create consistent opportunities without adding more to his own calendar.The goal isn't to do everything yourself. It's to make sure the right things get done.Ready to map out your next level of production? Visit MapYourNextYear.com to schedule a call with Steve and explore how to build a more predictable business. Ready to build a predictable production system? The 5-Day Predictable Producer Challenge walks you through identity, the math, your warm list, your calendar, and the exact ask, one day at a time. On demand. Start today at predictableproducer.com/challenge. 
Take the free Predictable Income Map quiz at predictableproducer.com/quiz. Five questions, two minutes. Find out exactly which of the 5 stages you are in and what is keeping you there. What if a simple Google review strategy could help more borrowers find you before they ever talk to another lender?In this episode, Steve shares a real example of a borrower who found him through ChatGPT, completed an application, and ultimately closed a loan that generated $5,500 in revenue. That experience led Steve to rethink how he collects Google reviews and how AI can make the entire process dramatically easier. You’ll hear how he’s asking clients and agents for reviews at the right moment, getting them to include specific loan types and locations, and using AI to reconcile past closings against existing reviews and personalize the outreach. What could have taken 20+ hours of manual work can now be handled in a fraction of the time.This isn’t just about getting more reviews. It’s about building the long money that helps future clients find you, trust you, and come ready to do business. To learn more about Predictable Producer, visit LoanOfficerLeadership.com. Ready to build a predictable production system? The 5-Day Predictable Producer Challenge walks you through identity, the math, your warm list, your calendar, and the exact ask, one day at a time. On demand. Start today at predictableproducer.com/challenge. 
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