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Welcome to Evolving Industry, a no-BS podcast about business leaders who are successfully weaving technology into their company's DNA to forge a better path forward.
If you’re looking to make actual progress rather than spinning around in a tornado of buzzwords, you’re in the right place.
Host George Jagodzinski is your guide to exploring the best ways to grow and upgrade your business through interviews with some of the world's most recognizable brands.
Join us, because the business environment is ever-changing, and you’re either keeping up or going extinct.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
If you’re looking to make actual progress rather than spinning around in a tornado of buzzwords, you’re in the right place.
Host George Jagodzinski is your guide to exploring the best ways to grow and upgrade your business through interviews with some of the world's most recognizable brands.
Join us, because the business environment is ever-changing, and you’re either keeping up or going extinct.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
48 Episodes
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Headless commerce platforms have become all the rage in large corporations like Google and Amazon. But are these customizable solutions the right fit for your organization’s roadmap for growth? When is the right time to make the switch, or should you?These are the types of conversations we love at Intevity. In the first part of our internal series, Jason Anthony, Senior Consultant and Software Engineer, and Eric Webster, Director of Digital Solutions, join the studio to share their thoughts.If you’re curious how headless commerce can help scale your business by supercharging the customer experience, you won’t want to miss these insights.Join us as we discuss:[3:15] When it’s time to move on from legacy systems[12:57] How to determine the right platform for your needs[23:31] Small, simple solutions versus one-size-fits-all platformsCraving more? You can find this interview and many more by subscribing to Evolving Industry on Apple Podcasts, on Spotify, or here.Hosted by Ausha. See ausha.co/privacy-policy for more information.
Pet supply retailer Chewy is renowned for building a customer-first culture that covets brand loyalty. So how did they do it?According to Remya Narayanaswami, Chewy’s Senior Director of Loyalty, it starts with having leadership who can clarify an enterprise-wide goal. Only then can internal teams check their egos at the door and keep organizational priorities in order.After an impressive stint with Amazon, Remya is now empowering her Chewy team to bring their customers solutions by getting ahead of customer problems. She gives us an exclusive peek into how she facilitates vastly divergent ideas and why a company’s operational “paper cuts” are a cultural issue. Join us as we discuss:[7:00] Aligning internal priorities to stem pushback on company initiatives[18:07] Building a digital experience from a blank canvas[26:04] Filtering real contributors from the well-intentioned for new projectsCraving more? You can find this interview and many more by subscribing to Evolving Industry on Apple Podcasts, on Spotify, or here.Hosted by Ausha. See ausha.co/privacy-policy for more information.
How do centuries-old legacy brands maintain relevance while honoring the long-standing traditions that got them to where they are today?Diana Haussling, General Manager of Consumer Experience & Growth at Colgate-Palmolive, put it simply — you must evolve at the speed of culture.Diana shares her unique insights on the privileges of working with iconic brands and the challenges of balancing innovation with heritage in a fast-moving market.If you’re interested in how conventional brand management intersects with contemporary operational models, then you won’t want to miss this episode.Join us as we discuss:[5:02] Finding the North Star that can future-proof your brand[13:38] The importance of jumping on cultural moments[19:43] Why understanding your organization’s strengths is a superpower[25:08] Taking the negativity out of conversations around motivationsCraving more? You can find this interview and many more by subscribing to Evolving Industry on Apple Podcasts, on Spotify, or here.Hosted by Ausha. See ausha.co/privacy-policy for more information.
As generative AI continues to infiltrate the global workforce, how do business leaders and their teams determine which AI tools will actually drive value to their operations?Kishore Aradhya, an adjunct professor at Northeastern University’s College of Engineering, is teaching his students to ask one simple question when categorizing AI tools.“What problem are you typing to solve?”With decades of experience as a software engineer at companies like Staples, Bose, and Stanley Black & Decker, Kishore explains why flexibility and critical thinking will be essential in an AI-empowered workforce.Join us as we discuss:[1:52] The need for programmers to develop a problem-oriented mindset[11:03] How AI will help businesses navigate large organizational shifts[21:23] Why choosing specializations will be difficult for future talent Craving more? You can find this interview and many more by subscribing to Evolving Industry on Apple Podcasts, on Spotify, or here.Hosted by Ausha. See ausha.co/privacy-policy for more information.
As Americans continue to cut their cable TV cords and explore new digital avenues for entertainment, retailers are scrambling to find new ways to get their products in front of consumers.Rob Gonzalez, Co-founder and CMO of Salsify, believes that today’s brand storytelling starts right where customers now interact with products the most — their detail pages on website storefronts. By optimizing descriptions, images, and other related digital media, companies can move their products up the rankings and in front of more shoppers.Tune in as we break down the future of brand storytelling in the online marketplace, how AI tools will impact it, and a GDSN conundrum.Join us as we discuss:[3:15] Retailers’ massive shift into e-commerce over the last decade[11:06] Overcoming friction points for new product launches[20:37] How AI tools will factor into brand storytellingCraving more? You can find this interview and many more by subscribing to Evolving Industry on Apple Podcasts, on Spotify, or here.Hosted by Ausha. See ausha.co/privacy-policy for more information.
Gerry Mecca has been monitoring IT systems since the early ‘80s, so he can truly say he’s seen it all.
He’s helped guide more than a dozen organizations through decades of unprecedented change, from small nonprofits to Fortune 10 companies. Today, he’s still going strong as one of the industry’s leading consultants.
You won’t want to miss some of Gerry’s incredible war stories around change management, keeping a team’s eye on the prize, and a wild M&A experience for the books.
Join us as we discuss:
- [5:16] Decoupling IT systems in a merger about-face
- [16:20] Cutting a team’s teeth during abrupt change
- [26:33] Building a culture of ownership that stays the course
Craving more? You can find this interview and many more by subscribing to Evolving Industry on Apple Podcasts, on Spotify, or here. Hosted by Ausha. See ausha.co/privacy-policy for more information.
Customer analytics are critical to understanding consumer behavior, preferences, and market trends. So lots of businesses pay top dollar to data research partners to help them gain insight into their brand’s patrons.
But Ian Dewar, Senior Director of Global Strategy at Anthropologie, believes most companies have all the data they need right under their noses. They just have to do a little digging.
Ian pulls back the curtain on how his organization orchestrates consumer data to enhance customer loyalty and promote greater collaboration across internal teams.
Join us as we discuss:
- [00:06] Why all the data you need for customer analytics is under your nose
- [12:30] A data-informed approach to customer loyalty
- [25:25] Collaboration across internal functions and talent development
Craving more? You can find this interview and many more by subscribing to Evolving Industry on Apple Podcasts, on Spotify, or here. Hosted by Ausha. See ausha.co/privacy-policy for more information.
Hollywood has made a killing over the last few decades with sci-fi hits featuring sentient AI and human-like artificial constructs. But what if future chatbots transcended fiction by replicating authentic human interaction? What if they really could grasp the human experience?
Conversational AI used to be a fantasy straight out of an Isaac Asimov novel. Bilal Zaheer, Chief of Strategy and Growth at Metriarc, thinks that fantasy could become a reality much sooner than you think.
Bilal tears back the curtain on the programming challenges around conversational AI and why it may evolve into a necessity for certain demographics.
Join us as we discuss:
- The balance between human-like AI and the uncanny valley (3:44)
- Why interhuman dynamics matter in conversational AI training (11:03)
- If virtual companions will eventually supplant human interactions (20:09)
Craving more? You can find this interview and many more by subscribing to Evolving Industry on Apple Podcasts, on Spotify, or here. Hosted by Ausha. See ausha.co/privacy-policy for more information.
Cybersecurity has been a hot-button issue for businesses, both large and small, for years. But now, AI is changing the rules as cyberattacks become more personalized and nuanced.
That’s why Andrew Wilder, Board Member and Adjunct Professor in Cybersecurity at Washington University - St. Louis, argues cybersecurity isn’t just an IT problem anymore — it’s an “everyone” problem.
Andrew leans on nearly two decades of corporate cybersecurity experience to give us a peek at a future with AI-enhanced cyber threats.
Join us as we discuss:
- How fraudsters are already using AI to level up their phishing emails (4:49)
- Why organizations should invest in the people side of cybersecurity (13:48)
- Balancing data governance policies with in-house culture (20:45)
Craving more? You can find this interview and many more by subscribing to Evolving Industry on Apple Podcasts, on Spotify, or here. Hosted by Ausha. See ausha.co/privacy-policy for more information.
Most software engineering teams have grown accustomed to the accelerated change we’ve seen over the last several years, even learned to embrace it. The one thing that can really bring their progress to a screeching halt is the unexpected… not in the tech space, but in organizational expectations.
With over 25 years of experience in the field, Karim Shehadeh, Senior Engineering Manager at Under Armour, has seen incredible innovation. But what’s never changed is the need for leadership to clearly define their team’s roles so everyone understands the stakes.
Tune in to hear Karim’s insightful takes on how to manage your engineering teams so your company doesn’t sink in technical debt.
Join us as we discuss:
- Balancing company needs with realistic engineering expectations (7:02)
- How to connect your engineers to your brand’s mission (13:58)
- When to buy your platform ecosystem and when to build (20:53)
Craving more? You can find this interview and many more by subscribing to Evolving Industry on Apple Podcasts, on Spotify, or here.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
Can businesses optimize decisions by leveraging data, both internal and external, in real-time to scale growth?
Gunja Gargeshwari, Chief Revenue Officer of Bright Data, believes in the untapped potential of harnessing data beyond an organization’s walls. Sometimes, you just have to break some glass to take your scalability to the next level.
Gunja shares how companies are already revolutionizing their operations and customer engagement by applying data to real-time decision-making.
Join us as we discuss:
- Delighting customers with data-driven services (3:35)
- The keys to pushing through the stages of growth (9:44)
- Why companies struggle to incorporate external data (19:46)
Craving more? You can find this interview and many more by subscribing to C-Suite Blueprint on Apple Podcasts, on Spotify, or here.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
Where do people fall in the human-plus-digital equation as companies continue to level up in digital transformation? And at what point does innovation swallow up the human connection and leave empty interactions in its wake?
Alfred Nader, President - North America at OFX, says it starts with ditching the employee ball pits and customer-facing chatbots and investing in genuine relationships.
Alfred shares how OFX has gone all in on the human infrastructure so they never have to take their foot off the innovation gas.
Join us as we discuss:
- Breaking down the human-plus-digital equation (2:06)
- Why it’s impossible to overcommunicate (12:41)
- Future transformation in a shaky global economy (21:28)
Craving more? You can find this interview and many more by subscribing to C-Suite Blueprint on Apple Podcasts, on Spotify, or here.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
Change is hard — or is it? Humans have an exhausting habit of overcomplicating systems and processes. Douglas Ferguson, President of Voltage Control, believes collaboration is the key to facilitating smoother change management. The problem is that too many leaders don’t understand people management.
Doug shares his unique insight on a collaboration mindset and why great facilitators don’t need a magical X factor.
Join us as we discuss:
- Quantifying people in processes and technology (2:27)
- Why disagreements are often misunderstandings (15:08)
- Helping leaders find their ability to connect (29:07)
Craving more? You can find this interview and many more by subscribing to C-Suite Blueprint on Apple Podcasts, on Spotify, or here.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
While social trends like the MeToo movement have helped bring America’s archaic views on female disempowerment out into the light, Corporate America is still lagging behind in gender equality. While some strides have been made over the last decade, less than ten percent of the C-Suite are women today.
Julia Boorstin, Senior Media & Technology Reporter at CNBC and author of When Women Lead, shares why she believes the workplace status quo is still tilted against female leaders.
Join us as we discuss:
- The low trajectory for gender equality in corporate America (1:45)
- Stereotypes between male and female leaders (7:20)
- Why the lack of women in leadership roles breeds impostor syndrome (21:09)
Craving more? You can find this interview and many more by subscribing to C-Suite Blueprint on Apple Podcasts, on Spotify, or here.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
Cyber security is a relevant concern for every level of business. While corporations invest billions of dollars in cyber security annually, thousands of small businesses are also affected by cyber-attacks and ransomware.
Kurtis Minder, CEO of GroupSense, tells us how cyber security has been forced to evolve since he began his work and why every CEO and business owner should take it seriously.
Join us as we discuss:
- Cyber security experts embedding with cyber terrorists (3:25)
- Do’s and Dont’s in response to a ransomware attack (17:33)
- The human connection in cyber security incidents (22:49)
Craving more? You can find this interview and many more by subscribing to C-Suite Blueprint on Apple Podcasts, on Spotify, or here.
Hosted by Ausha. See ausha.co/privacy-policy for more information.
Tech diplomacy is still a fairly fresh concept. In most western countries, it’s a movement for advancing freedom through adopting trusted technology.
But as authoritarian regimes like China and Russia continue to preempt technology for nefarious purposes, democratic governments look to the private sector for assistance.
Keith Krach, Chairman and Co-Founder of the Krach Institute for Tech Diplomacy at Purdue , tells us what executives can do to help counter the techno-authoritarian playbook.
Join us as we discuss:
Why “trust” is the most important word in any language (5:10)
The State Department’s need for more private sector talent (17:22)
A call to action to C-Suites for a China contingency plan (24:47)
Craving more? You can find this interview and many more by subscribing to C-Suite Blueprint on Apple Podcasts, on Spotify, or here.Hosted by Ausha. See ausha.co/privacy-policy for more information.
The pandemic pushed a lot of online retailers towards headless commerce.
First of all, what IS headless commerce?
Well, it’s a term coined by Dirk Hoerig back in 2013 to describe e-commerce that allows for the customer-facing areas of a sales platform to be updated without messing around with the back end.
Some eCommerce companies see it as an easy scaling method, but is it right for your business?
Furqan Munir, Head of Product at fabric, tells us how headless commerce can revolutionize the online shopping experience and help companies orchestrate front-end efficiency.
Join us as we discuss:
How headless commerce is influencing brand storytelling (8:30)
Legacy systems and their place in headless commerce functionality (16:00)
Managing cross-industry eCommerce platforms (24:17)
Craving more? You can find this interview and many more by subscribing to C-Suite Blueprint on Apple Podcasts, on Spotify, or here.Hosted by Ausha. See ausha.co/privacy-policy for more information.
Information technology failures are a systemic problem that nobody likes to talk about.
Failed initiatives to fix them continue to impact countless industries.
As a result, billions of dollars are lit on fire every year in an attempt to stave off disaster.
Michael Krigsman, Publisher and Industry Analyst for CXOTalk, believes IT failures are not a technology problem but a communication problem.
IT problems are only a symptom - we have to help cure the people behind the technology.
Join us as we discuss:
- Commonalities in IT failures and how to improve upon them (2:45)
- How successful companies reinvent themselves and sustain growth (7:20)
- The recipe for organizational self-awareness and vision (19:39)
Craving more? You can find this interview and many more by subscribing to C-Suite Blueprint on Apple Podcasts, on Spotify, or here.Hosted by Ausha. See ausha.co/privacy-policy for more information.
Nonprofit boards are a unique reflection of their corporate counterparts.
In a volunteer setting where everyone brings different perspectives, leaders must ensure that everyone stays motivated and aligned with their mission.
Lizette Corro, President & CEO at Corro Nobil Associates and member of six nonprofit boards, shares what she’s learned during her extensive volunteer work.
Join us as we discuss:
- The vital role of board development in nonprofit governance (3:29)
- Humanitarian efforts in the Ukraine crisis (9:09)
- Focusing a nonprofit board’s diversity of efforts (17:22)
Craving more? You can find this interview and many more by subscribing to C-Suite Blueprint on Apple Podcasts, on Spotify, or here.Hosted by Ausha. See ausha.co/privacy-policy for more information.
Chaos is often the fuel for entropy in corporate operations models.
Systems naturally gain complexity over time — sometimes in a less than organized way — and as businesses grow this complexity can lead to unseen issues, particularly when it comes to process and procedure.
With such an exponential explosion in the digital learning curve, how do we go about simplifying complex systems?
Pam Kosanke, Chief Revenue Officer at EOS Worldwide, joins us to share her thoughts on how business leaders can return to their roots by keeping things simple.
Join us as we discuss
- The diminishing returns of maximizing complexity (00:45)
- Why transparency is important for your strategic scorecard (11:17)
- Investing in the visionary-integrator relationship (18:18)
Craving more? You can find this interview and many more by subscribing to C-Suite Blueprint on Apple Podcasts, on Spotify, or here.Hosted by Ausha. See ausha.co/privacy-policy for more information.
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