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HVAC Success Secrets: Revealed
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HVAC Success Secrets: Revealed

Author: Thaddeus Tondu & Evan Hoffman

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Welcome to HVAC Success Secrets: Revealed, a podcast dedicated to revealing the success secrets to create and unleash the ultimate HVAC business.

201 Episodes
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Tune in to our newest HVAC Success Secrets Revealed episode, where we chat with Jordan Finley, Marketing Manager at Any Hour. We dive deep into the tricks of the trade for nailing your HVAC marketing. If you’re eager to level up your marketing game and stand out in this tough market, you won’t want to miss this episode. Here are three major takeaways:Mix It Up With Your Marketing: Jordan explains why it’s risky to rely on just one type of marketing. He explains how combining old-school m...
In this intense episode, Victor Rancour takes us on a wild ride through his business adventures! He chats about how tech, awesome partnerships, and a bit of personal growth helped him along the way. There's much to learn from his ups and downs, and he has some big plans for the future!Key takeaways for you:The importance of having a compelling vision for your business and the confidence to see it through, as highlighted by Victor's journey and belief in owning Dallas with his company.The impa...
Check out our latest episode of HVAC Success Secrets: Revealed with Michael Israel from Zuper! We discuss how to improve customer service, get your team on board with new tech, and ensure good communication. It's full of great tips that you shouldn't miss.Here’s What You’ll Learn:Boosting Your Team: Michael explains why getting key team members to try out new stuff is crucial. He suggests giving them solid training and making sure they're actually into these changes before everyone else jumps...
Live from the Any Hour Group, we were joined by Alyssa Briggs, one of the many key players that make Any Hour a success. Tune in to hear Alyssa's journey from CSR to CCR Manager and the transformative role of specialized roles in customer service. Here are 3 key takeaways:1. Embrace Technology and Specialization: As your business grows, leveraging technology and creating specialized roles play pivotal roles in enhancing efficiency and customer service.2. Invest in Training: Committing to...
Check out our latest episode of HVAC Success Secrets: Revealed, where we hosted Kevin Van Orman, President of Business Development and Regional Manager for the Any Hour Group. He started out as a technician and worked his way up into the family business. He helped grow the HVAC division from $5 to $50 million.Kevin brings a unique perspective to the art of leadership, communication, and building a thriving work culture. Here's why you shouldn’t miss this episode:Leadership Development: Kevin’...
This week on HVAC Success Secrets: Revealed, we had the pleasure of hosting Rhonda Chaney, a seasoned expert in HVAC coaching and business development from BDR. With over a decade of industry experience, Rhonda shared invaluable insights on boosting HVAC business profits, improving team efficiency, and the pivotal role of coaching.3 Key Takeaways:Hands-On Training’s Impact: Rhonda emphasizes the significance of practical, hands-on training in the HVAC industry to ensure technicians and instal...
In our latest episode of HVAC Revealed, we sit down with Daniel Simon from Coast Pay, a fintech and fleet management pro. Daniel shares how bringing new tech into the home service industry can really shake things up and make them more modern.He discusses how smart payment tech can cut fuel costs by about 9-10% and save managers around 16 hours of work annually. Daniel also discusses common problems with managing fleets, like the misuse of company resources, and offers practical tech solutions...
In our latest episode, Katy Waters, the marketing director at Dyess Air and Plumbing, joins Evan for an engaging conversation on HVAC marketing strategies, data analysis, and market trends. If you’re struggling with how to bring your marketing to the next level, this episode is for you.Here are 3 key takeaways:Data-Driven Decisions: Katy emphasizes the importance of leveraging data from platforms like ServiceTitan combined with market share analysis to tailor strategies for different markets,...
Another great episode of HVAC Success Secrets: Revealed, this time with the amazing co-owner of Comfort Tech, Terri Wilkinson! Terri talked about her journey from working in the swimming pool industry to building an impressive HVAC company with her husband. Watch the full episode to learn important ways to give women in trades more power and create a thriving business culture.Key Takeaways: Empowering Diversity: Encouraging women to consider careers in HVAC can not only help balance the ...
Live from EPIC 2024 in Anaheim, CA, we welcomed Jordan Bowman to the table for an insightful conversation full of revelatory moments around leadership in the HVAC industry.Key Takeaways from our conversation:Embracing Change as Growth: Jordan reminds us that change, while challenging, is a stepping stone for personal and professional growth, especially when navigating the responsibilities of becoming the general manager of the AC Guy of Tampa Bay.Emotional Intelligence & Core Values: We e...
Welcome to another energy-packed episode of HVAC Revealed! This time, we're excited to share insights from Greg Gabler's remarkable journey as owner of Platinum Plumbing in Shreveport, Louisiana.Tune in to unravel the secrets behind setting and achieving extraordinary business goals. From writing them down to reverse engineering success, Greg's story is a trove of inspiration and practical advice.Here are 3 key takeaways from this enlightening conversation:Realistic & Visible Goals:...
Catch the latest HVAC Revealed episode where we kick back with Michael Johnson, an ex-US Air Force ace turned HVAC mogul. With two decades at the helm of AC Man Heating and Air Conditioning and as a success coach for the Conquer Program at HouseCall Pro, Michael’s got some killer insights to share.Here are 3 hot takes you won't want to miss:Brand Brilliance: Learn how rocking a strong, consistent brand can build trust and let you price like a boss.Pricing with Purpose: Find out why setting yo...
We had a fantastic conversation with New York Times Bestselling Author and keynote speaker, Weldon Long. We delved into the importance of mindset, sales strategies, and creating success in the HVAC business. Here are three key takeaways from our enlightening discussion:1. The Power of Mindset: Weldon emphasized that mindset is crucial for success. He compared neural pathways in the brain to a highway system, where our thoughts run like cars. Changing our thinking can lead to different de...
In the most recent episode, we had the pleasure of interviewing Jarod Smith, the mastermind behind Clog Busters drain cleaning and repair. In just a few years, Jarod has propelled his business to remarkable success and shares valuable secrets with fellow home service professionals. Here are three key takeaways from his episode:1. Investing in Growth: Jarod's incredible journey from starting the business with just one employee to envisioning a remarkable fleet of 50 trucks across multiple...
What a great episode with the Expert of Experts, Anton Martin from English Air, Inc. His 26 years of experience in the service industry brought a wealth of knowledge to our discussion, making this a must-listen for anyone in the home service industry who came from humble beginnings. Here are three takeaways from Anton's wisdom-packed episode: Diversity Drives Innovation: Anton highlighted the need for the HVAC field to hire people of color. By welcoming different kinds of peop...
Are you looking to optimize your HVAC business outreach and nurture your customer database for better results? Look no further! In this episode of HVAC Revealed, Chris Badran, Co-Founder of RP One and Rocket Bookings, shared valuable insights on how to fill dispatch boards and effectively nurture your customer base.Key Takeaways from the Episode:Clear and concise messaging is crucial for text message marketing campaigns. The call to action should be transparent and easy to understand.Automati...
In our latest episode, we unpack the ins and outs of HVAC business success with the insightful Chris Hunter, a name synonymous with excellence in our field. From secret shopping tactics to the importance of mentorship, Chris leaves no stone unturned in explaining how to thrive in today's competitive HVAC landscape. Don't miss this in-depth conversation that will surely elevate your company's game!Key Takeaways:The Power of Systems: Learn how consistency and training can make or break sa...
In our latest episode, we sit down with Tom DeSantis, Redwood Services’ director of field sales, for an in-depth discussion filled with actionable insights. Whether you're a seasoned HVAC professional or just curious about the industry, you won't want to miss this!Key Takeaways:Data-Driven Decisions: Data isn't just numbers; it's the blueprint to your business's success. Learn how Tom's process for analyzing and tracking improves sales performance and operational efficiency.Strong Leadership ...
From the True Grit event in Memphis, we were lucky to catch Dustin Van Orman, President of Mergers and Acquisitions at the Any Hour Group. We discussed the workings of creating loyalty and trust with customers, the upcoming interactive event for HVAC professionals, and strategies for continuous business improvement even amidst challenging markets.3 Key Takeaways: Customer Education & Options—Understand the importance of providing service and educating your customers, and offering inn...
At True Grit in Graceland, we had the pleasure of sitting down with marketing maven Brianna Skiffington. She shared a goldmine of insights on how KPIs, benchmarks, and transparency between marketing and operations can skyrocket your HVAC business's performance. She also discussed the launch of CXC and how this technology will change the way we do business.Three Key Takeaways Marketing Performance Metrics: The average ticket can be a game-changer in evaluating and enhancing your marketing...
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