The EP Growth Podcast

This week's guest is Hunter Rehabs own Joe Smith. Since joining the team Joe has become not only a wonderful practitioner but also a key driver of clinic culture. Join us as we sit for a chat about all things clinic culture. EP Growth Podcast

In this episode, we break down what a Primary Health Network (PHN) is, why it exists, and the role it plays in shaping healthcare delivery across Australia. Whether you’re a clinician, practice owner, or simply curious about how healthcare systems connect, this episode provides a clear and practical overview.In this episode, we cover:What a Primary Health Network is and why it was createdThe role PHNs play in supporting primary care and community healthHow PHNs work with GPs, allied health, hospitals, and community servicesFunding, commissioning, and how services are prioritisedHow healthcare providers can engage with and benefit from their local PHNA great listen for anyone wanting to better understand the system behind primary healthcare and how to work more effectively within it.

Get organised and prepared for 2026 with these 3 simple questions!

As a new grad it can be quite daunting and overwhelming when you first encounter all the registrations, certifications and insurances you may need on your first day as an EP.In this episode Chris brakes down some of the fundamental requirements and things to be aware for new grad EP's to help you ensure you thrive from day 1.

Join this episode as Hunter Rehabs very own Amber Holland shares her story on how she went from student to flourishing EP. Tune in for some tips that may just make this process easier for you or someone you know.

In this episode, we break down everything exercise physiologists need to know about writing effective WorkCover reports in NSW. From insurer expectations and reportable content to fees, timelines, and best-practice communication, we unpack how to create reports that are clear, compliant, and genuinely helpful for all stakeholders. Perfect for early-career EPs looking to lift their WorkCover game and write with confidence.

If you’ve ever submitted an AHTR and waited weeks for a response, or worse, heard nothing back; you’re not alone. In today’s episode, we’ll unpack exactly how the approval process works, what the timelines are, and what to do if the insurer doesn’t respond. This episode is brought to you by Clinic1 Check out Clinic1's features at: ⁠www.clinic1.ai⁠, and use the interactive calculator to see what your clinic will save!Website: ⁠⁠⁠⁠www.clinic1.ai⁠⁠ ⁠⁠LinkedIn: ⁠⁠⁠https://www.linkedin.com/company/clinic1ai/about/⁠⁠⁠Instagram: ⁠⁠⁠https://www.instagram.com/clinic1.ai?igsh=cWszcWJybTAzem0y&utm_source=qr⁠⁠⁠

Featuring Kirra Benedetti, Independent Workers’ Compensation ConsultantIn this episode, we welcome Kira Benedetti, a seasoned workers’ compensation expert with over fourteen years’ experience navigating this complex system. Kirra began her career as a case manager, gaining hands-on experience in the trenches of claim workflows, and gradually moved into roles within insurance organisations. Throughout our conversation, Kirra pulls back the curtain on what really matters for providers working in the workers’ compensation space. She explains how insurers evaluate cases, how case managers triage and manage complex claims, and what red flags providers should be aware of from day one. Here are just a few of the golden tips Kira shares in the episode:Think like a case manager and insurer simultaneously. By anticipating what questions will ultimately be asked—by insurers, adjusters, or auditors—providers can frame their notes and plans more defensibly.Stay proactive with communication. Don’t wait for the insurer to ask—offer updates, communicate barriers early, and flag when progress isn’t happening.Leverage the “win-win” mindset. Kira encourages providers to frame recommendations in terms of both patient benefit and cost effectiveness—because the insurer needs both sides of the story.Whether you're a treating clinician, rehab provider, or simply someone working with injured workers, this episode offers practical, field-tested advice to help you stay ahead of pitfalls and build stronger, more defensible claims. Give it a listen—you’ll find takeaways you can apply immediately.Linkedin - https://www.linkedin.com/in/kirra-benedetti-7587b21ba/This episode is brought to by Clinic1Website: https://clinic1.ai About: Clinic1 is an Australian-developed, AI-powered practice management platform built for allied health clinics. It automates administrative workflows, supports clinical documentation, patient booking and communication, and other clinic operations. Social / Online ProfilesInstagram: https://www.instagram.com/clinic1.ai/LinkedIn: https://www.linkedin.com/company/clinic1ai/

Our final episode looking at flags in healthcare. This episode unpacks black flags and what we can about them as exercise physiologists.

Join Chris to continue the conversation about health flags in the return to work rehabilitation process. This episode focuses on 'blue' flags. Get in touch with us here

In this episode of the EP Growth Podcast, I sit down with Elliot Dobie the visionary behind Clinic1, a practice management software that’s changing the way allied health clinics operate. We dive into the story behind Clinic1’s creation, the challenges of building innovative solutions for health professionals, and how technology can streamline clinic management, improve patient outcomes, and boost business growth.Whether you’re running a solo practice or leading a large allied health team, you’ll walk away with practical insights and strategies to help your clinic thrive in an increasingly competitive landscape.Website: https://clinic1.ai/Instagram: https://www.instagram.com/clinic1.ai/Linkedin: https://www.linkedin.com/company/clinic1ai/

Join Chris as he unpacks yellow flags in the rehabilitation process.

Continue on with Chris in this series as he discusses the flag system in healthcare. This week we take a look at Red Flags.

Join Chris as he discusses the coloured flag system used to identify psychosocial and physical risk factors in patient care. As a healthcare provider, this is one you need to be across!

Join Chris for a chat about WorkCover and where you can add value for the various stakeholders in this system. If you feel like you get good results for your patient but aren't generating repeat referrals- you need to listen to this.

Catch up with Ryan and Chris as they sit down and talk about neck and shoulder injuries, their rehabilitation and considerations as an EP.

Join in to learn some key strategies to ensure you maximise your learnings from professional development studies. Check out the EP Growth PodcastExPhysCPD

This episode is brought to you by Clinic1Check out Clinic1's features at: www.clinic1.ai, and use the interactive calculator to see what your clinic will save!Website: ⁠www.clinic1.ai ⁠LinkedIn: ⁠⁠https://www.linkedin.com/company/clinic1ai/about/⁠⁠Instagram: ⁠⁠https://www.instagram.com/clinic1.ai?igsh=cWszcWJybTAzem0y&utm_source=qr⁠⁠ In today’s episode, we tackle a silent issue that’s affecting both patient outcomes and clinic performance—health professionals assuming their patients’ financial situation. Whether it’s skipping a rebooking, under-delivering a treatment plan, or holding back out of discomfort, these assumptions are doing more harm than good.We break down:Why making financial assumptions is a disservice to your patientsHow these habits hurt your clinical outcomes and your businessWhat to say instead to give patients full agency over their healthPractical scripts and mindset shifts you can implement todayWant help improving rebookings ethically? DM us or visit ⁠hunterrehab.com.auIf you’ve ever found yourself hesitating to recommend the “gold standard” of care—this one’s for you.

Check out this episode as Ryan and Chris chat about what they see as the trending areas for EPs in 2025 and why. Get in touch with us at ⁠The EP Growth podcast

Thank you again for tuning in for this chat on how having a curious mindset will help you level up as a health care practitioner and gain better outcomes with patients and key stakeholders. Get in touch and find out more at The EP Growth Podcast.