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MSP Success Podcast

Author: MSP Success Magazine

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The MSP Success Podcast is the PREMIER podcast dedicated to helping the CEOs and owners of managed IT services businesses build strong, profitable, growth-oriented businesses. Visit www.mspsuccess.com for more!

59 Episodes
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To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
Fred Voccola of Kaseya is one of the MOST influential people in the IT channel. In this interview hosted with TMT’s CEO Robin Robins, Fred reveals what’s new since the acquisition of Datto a little over 6 months ago.Fred Voccola also provides a sneak peek into new acquisitions on the horizon for Kaseya, addressing some rumors of major acquisitions, and he also has a very special message to share with the people of the IT community.To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
These 5 MSPs Added 1-2 New MRR Clients A Month And $1.1 Million In NEW Sales In Just 12 Short MonthsTo reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
John Maxwell is a No. 1 New York Times bestselling author, coach and speaker who has sold more than 24 million books in 50 languages. Often called the country's No. 1 leadership authority, Maxwell was identified as the most popular leadership expert in the world by Inc. magazine in 2014. He is the founder of The John Maxwell Company, The John Maxwell Team and EQUIP, a nonprofit organization that has trained more than 5 million leaders in 180 countries. Each year Maxwell speaks to Fortune 500 companies, presidents of nations and many of the world's top business leaders.Three of Maxwell's books — "The 21 Irrefutable Laws of Leadership," "Developing the Leader Within You" and "The 21 Indispensable Qualities of a Leader" — have each sold over 1 million copies.To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
Eric O’Neill is a former FBI counterterrorism and counterintelligence operative.  In 2001 he helped capture Robert Hanssen, an infamous spy passing United States intelligence to the Soviet Union and Russian Federation, the worst breach of that type in US history.  Since then, he has appeared on both CNN and Fox as a national cybersecurity expert and has worked one-on-one with businesses to help manage their online security. To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
With over 25 years of experience as an entrepreneur, CEO, and investment banker, John co-founded align5 advisors in 2013 to advise growth company entrepreneurs and family enterprises on a variety of strategic issues including sell-side and buy-side M&A. Prior to this, John was a managing director with STS Capital Partners, a boutique investment bank. John was also the President and CEO of Appletree Answers, a call center company he founded in 1995. He grew the company organically by implementing strategies from Rockefeller Habits 2.0, and through a series of acquisitions to 24 U.S. locations and 650 employees. John sold Appletree Answers to a strategic buyer in June 2012. In addition to growing the company‘s revenue and profitability, Appletree Answers had a remarkably low turnover rate of 18% versus the industry average of 110%.To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
Mike Michalowicz is the creator of Profit First, which is used by hundreds of thousands of companies across the globe to drive profit. He is the creator of Clockwork, a powerful method to make any business run on autopilot.Today, Mike leads two new multi-million-dollar ventures, as he tests his latest business research for his books. He is a former small business columnist for The Wall Street Journal and business makeover specialist on MSNBC. Mike is a popular main stage keynote speaker on innovative entrepreneurial topics; and, in addition to the two books above, is the author of Get Different, Fix This Next, Surge, The Pumpkin Plan and The Toilet Paper Entrepreneur.To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
Industry Expert Robin Robins tackles the most pressing questions from MSPs and IT Services CEOs on lead generation, raising prices, what to pay yourself and more.To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
In 2012, Ray Villafane created the product of vine arms and legs as you see today to embellish his pumpkin carvings and bring them "alive.”  Prior to that, he was an art teacher.Ray has carved pumpkins at the White House.Ray holds a Guinness World Record Pumpkin and a place in Ripley's Believe it or Not for his pumpkin creations.Ray’s exposure to the world with his pumpkin carving began on the Food Network's "Challenge" show series where he swept all rounds winning the show.  It wound up being the highest-rated "Challenge" Show that the network had seen, spawning the series "Halloween Wars" where Ray was also a competitor on Season One.   Ray returned over a decade later to the Food Network as a judge when they decided to revive the Pumpkin Challenge Series, bringing his experience full circle.Now, as the owner of Villafane Studios, he spends his time finding and creating the artistic “magic” you see on a day-to-day basis.To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
Dan Kennedy is Robin's number one marketing mentor. Dan is a from-scratch multimillionaire and serial entrepreneur, having started, bought, built and sold companies. He's an active investor in startups such as a now category-leading software firm, and he's a strategic advisor, consultant and business coach to entrepreneurs. He has built more multimillionaires than any other consultant that I know of. He's the author of over 30 business books and editor of several business and financial newsletters, and he has a 40-year track record of guiding entrepreneurs to seven figures and beyond income and personal wealth. As a speaker, he has nine years' tenure on the number one seminar tour, appearing with former US presidents including Ronald Reagan, and leading celebrity entrepreneurs.To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
Brian Kurtz has been a serial direct marketer for almost 40 years and never met a medium he didn't like...and while he's had much success, he also must admit that trying to sell subscriptions and books on the back of ATM receipts and under yogurt lids was only "a good idea at the time..."He believes that marketing isn’t everything--it’s the only thing. For nearly 40 years he has followed a specific set of direct marketing principles that helped build an iconic publishing company to $150 million at its height; and those same principles are currently helping him apply all he has learned and done to everything that is state-of-the-art in marketing today.He is forever committed to teaching these timeless fundamentals to the next generation of great direct response marketers. To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
Doug Lipp is on a crusade to help organizations strengthen their corporate culture, boost business performance, and unapologetically, have fun while doing it. Doug is a distinguished international consultant, eight-time author, and former head of training at the legendary Disney University. His latest book is the best-selling  Disney U: How Disney University Develops the World’s Most Engaged, Loyal, and Customer-Centric Employees.At age 29, Doug’s celebrated talent catapulted him to the helm of the legendary Disney University training team at Walt Disney corporate headquarters.  Fluent in Japanese, Doug also helped Disney open its first international theme park as a member of the Tokyo Disneyland start-up team.Drawing on his 30 plus years of combined experience at Disney and in private practice, Doug inspires and challenges hundreds of organizations worldwide.To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
MSP Success and Galactic Advisors share a breaking trend that's costing MSPs that you need to know...How Insurance Companies Are Causing MSPs To Lose Big Clients And How To Stop It From Happening To YouPlus, you'll discover how to flip this trend and use it to turn leads into clients.By now you’ve had at least one client hand you one of the new 20-page cyber insurance self-assessment questionnaires.Bet you can’t guess what’s worse than all the liability the insurance companies are stacking on your shoulders with all these new requirements…I’ll tell you: Your client getting a note from their insurance company saying they have been dropped from their policy because their MSP didn’t [fill in the blank].If you are waiting for the insurance company to educate your clients on their new requirements, you are missing a huge opportunity (and putting your biggest most profitable clients at risk).You are probably thinking: "I’ll just wait until it is renewal time."NOPE. The insurance companies are now scanning their clients’ networks looking for vulnerabilities. Your client isn’t asking for this. The insurance companies are just doing it. Sometimes insurance companies are doing this in the middle of their terms and reaching out to your clients saying, “Your network isn’t secure.”Everyone is already on edge reading about MSPs spreading ransomware. Now a note from the insurance company saying your work isn’t up to par? This conversation does not end well for the MSP.Which of your clients do you think this is going to happen to? Which ones have cyber security insurance? The most security-minded, risk-averse, financially mature, biggest, most profitable clients. That’s who.Cyber insurance companies aren’t going to reach out to that cruddy little client you’ve been thinking about getting rid of for years. They are going to be talking to your and their biggest clients. The ones that you dread losing.Join Bruce and Robin to hear about the new cyber insurance requirements, and how to turn them into a tremendous opportunity rather than a HUGE liability.To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
Do you know anyone that's worked with Sir Elton John or Elon Musk, sent people down to see the wreck of the Titanic on the sea bed or closed museums in Florence for a private dinner party and then had Andrea Bocelli serenade them while they eat their pasta? You do now.Quoted as "The Real Life Wizard of Oz" by Forbes and Entrepreneur Magazine, Steve Sims is a best selling author with "BLUEFISHING - The Art Of Making Things Happen," sought-after consultant and a speaker at a variety of networks, groups and associations as well as the Pentagon and Harvard - twice!As the founder of Bluefish, one of the top personal concierge services, and an expert marketer within the luxury industry, Steve has been quoted in various publications & TV including the Wall Street Journal, Forbes, London's Sunday Times, South China Morning Post and many more.An entrepreneur in the truest sense of the word, Steve is well regarded within the luxury world for his innovation and down-to-earth personality. Known for his honesty, integrity and doing things "his way," Steve creates experiences for his clients that they could never have imagined being possible.To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
Chris Voss is the CEO & Founder of The Black Swan Group Ltd and Author of Never Split The Difference: Negotiating As If Your Life Depended On It©.He has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world.Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years.  He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.To reserve a personalized marketing roadmap strategy session for your business, visit https://itmarketingplan.com.
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