C-Suite Conversations with Dr. Patrick Leddin

TTEC Chief People Officer Laura Butler shares how leaders can balance humanity and technology in a rapidly changing world. Drawing on her experience leading people and culture for 54,000 global employees, Butler explores the evolving demands of leadership in the age of AI—where clarity, authenticity, and decisiveness matter more than ever. She reflects on lessons from crisis leadership, the importance of continuous learning, and how organizations can transform compliance into commitment. Butler also offers a forward-looking view on using AI to enhance coaching, connection, and communication across large, diverse teams. This conversation explores how today’s leaders can build cultures of trust, adaptability, and shared purpose in times of transformation.   FranklinCovey’s world-class learning solutions—delivered Live-Online, On Demand, or Live In-Person—are designed to build exceptional leadership skills and enrich your culture at every level of your organization.   To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776

How do leaders build strong teams worldwide? We discuss the answers with Carol MacKinlay, Chief Human Resources Officer at Pebl (formerly Velocity Global). Her three decades of experience leading people strategies across diverse organizations gives her a unique perspective to that question. Carol shares career lessons from scaling global teams, insights drawn from her unconventional path into HR, and her perspective on the evolving future of work.   FranklinCovey’s world-class learning solutions—delivered Live-Online, On Demand, or Live In-Person—are designed to build exceptional leadership skills and enrich your culture at every level of your organization. To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776

Today, we speak with Kerry Sirkka, Chief Recruitment Officer at Medical Solutions, about the challenges and opportunities of leading in one of the nation’s most competitive labor markets. Kerry shares her perspective on attracting, developing, and retaining talent in healthcare while navigating disruption and building resilient organizations. Listeners will walk away with practical insights on leadership, adaptability, and the future of staffing that apply whether you’re just starting your career, managing a team, or leading at the executive level.   FranklinCovey’s world-class learning solutions—delivered Live-Online, On Demand, or Live In-Person—are designed to build exceptional leadership skills and enrich your culture at every level of your organization. To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776

Today's guest is Chief Human Resources Officer at Vertiv, Frank Poncheri. Together, we'll explore lessons from his decades of leadership across global organizations. Frank reflects on his journey from GE Aerospace and Owens Corning to leading HR at Vertiv, a Fortune 500 company with over 30,000 employees, and shares insights on balancing career opportunities with family decisions, cultivating resilience, and navigating international assignments. He also underscores the importance of business acumen, consistency, and building trust through a strong “say-do” ratio. Leaders at every stage will gain inspiration on how to align personal values with professional impact while driving transformation in complex, global environments.

Today on C-Suite Conversations, Patrick sits down with Aneri Jambusaria, Head of Wealth Management at LPL Financial, the largest independent broker-dealer in the United States. Aneri shares her career journey and the pivotal experiences that have shaped her leadership style, from navigating complexity and scaling innovation to building trust in a rapidly evolving financial industry. Listeners will gain insights into how she leads with clarity, balances strategic growth with client needs, and fosters resilience in a dynamic marketplace.