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ADD Systems ADDcast
Author: ADD Systems
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ADD Systems ADDcast brings industry experts together to talk about the role of technology in the energy distribution and convenience store industries. Guests share their insights on challenges and opportunities in the propane, commercial bulk fuels, heating oil, HVAC, wholesale petroleum, lubricants and convenience store industries. From software and security experts, to retailers, managers and corporate officers in the industry, our guests will help us break down some hot topics and talk about ways to improve efficiency, profitability, security and the customer experience.
35 Episodes
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In the latest ADDcast episode, Sandy Glenn, ADD Systems’ HR Administrator, talks about ADD Cares, the company’s volunteer-led charitable program. She celebrates employee efforts, such as the $21,000 raised for Kurling for Kids by Stanley Fong. That total includes some $3,000 in contributions from ADD as a company and fellow employees. Sandy also invites ideas for 2025 initiatives.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
X: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
In the latest episode of ADDcast, Tom Clark, Senior Implementation Specialist, shares his top tips for clients, emphasizing the importance of empowering and rewarding employees, incentivizing customer referrals, and optimizing software features for efficiency. He outlines best practices for digital customer communication and the value of ADD Systems’ user forums. Tom also discusses his career and retirement after many years with ADD Systems.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
X: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
In the latest episode of ADDcast, Grant McAllister and Tracie Nall, Major Account Manager and Account Manager at ADD Systems, respectively, reflect on the hot topics from NACS 2024. They discuss the rise of AI as the most talked-about trend, particularly its impact on improving store operations. Additionally, they explore innovations in foodservice and recipe management, highlighting ADD eStore as a key tool for convenience stores. Tracie also maps out the benefits of joining the ADD User Group.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
X: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
In the latest ADDcast, Steve Gent, New England Account Manager at ADD Systems, discusses the past, present, and future of artificial intelligence (AI). He starts with the meaning and history of AI and then mentions present applications of how AI is used. Steve also explains the ways AI affects and can potentially improve the energy and c-store industries.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter / X: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
In the latest episode of ADDcast, Scott Tucker, Operations Process Manager at Paraco Gas and Chair of the ADD User Group Raven/Delivery Committee, discusses Paraco Gas' longstanding partnership with ADD Systems. Highlighting his role within the AUG, Tucker shares the benefits of collaborating with peers to prioritize software enhancements and address industry challenges. He encourages other users to join the committee for valuable insights and knowledge sharing.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter / X: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
In the latest episode of ADDcast, we discuss the 2026 BTC with Paul Borneman from Island Energy and Amy Katsigiannis from ADD Systems.
Paul discusses the benefits he found from the 2023 BTC, and Amy explains the process of making the BTC successful. The 2026 BTC promises informative educational sessions, new product announcements, countless opportunities for professional growth, and relationship-building, all in a family-friendly environment.
Learn more about the 2026 BTC here: https://www.addsys.com/btc/
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter / X: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
Steve Tymikiw, ADD Systems' Customer Support Manager, discusses the importance of annual software upgrades, using a test database, and scheduling during less busy times. Steve explains that thorough preparation and collaboration with project managers, especially for first-time upgraders, is key to a successful implementation.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter / X: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
Megan Carr, Director of Field Ops Support Team at Paraco Gas, and Justin Bolus, Wholesale Fuel Director at Bumgarner Oil, unpack the ADD User Group (AUG) in this latest ADDcast.
They discuss the AUG's mission to foster collaboration, problem-solving, and innovation among end-users.
Megan provides a glimpse into the AUG’s upcoming initiatives, including the launch of a comprehensive quarterly newsletter and how user group enhancments factor into strategic roadmap discussions.
Justin details the importance of narrowing down specific areas of interest or departmental needs when considering joining the AUG committees, advocating for quality over quantity in involvement.
Learn more about the ADD User Group at: https://www.addsys.com/services/add-user-group/
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter / X: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
Lisa Stearns, Manager of Retail Implementations at ADD Systems, outlines the ADD Systems implementation process by offering a comprehensive overview full of invaluable insights, from initial planning to post-implementation support. Lisa emphasizes the significance of communication, adaptability, and collaboration between ADD Systems and clients.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter / X: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
ADD Systems’ President Bruce Bott & Senior Vice President / COO Rob Culbertson recap ADD’s 2023 product enhancements & highlights; outline the challenges and opportunities that our industries could face in the coming year; the impact that AI might have on the industry; why face-to-face time with our customers is so important; and the ADD User Group's accomplishments throughout 2023 plus what members can look forward to this year.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter / X: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
ADD Systems Director of Human Resources, Allyson Wright, and Amy Katsigiannis, BTC and Special Projects Coordinator, join us to discuss the ADD Cares initiative, the fundraising efforts that it includes, and outlining the 2023 Pajama Program plans.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter / X: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
Jim Gillis, Energy Consultant at ADD Systems, joins us to discuss how companies can stay on top of credit during the winter season, including the software tools clients can use to manage credit well & some of the success stories he’s seen.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter / X: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
Regina Balistreri and John Coyle, Director of Marketing / Documentation and Vice President of Sales at ADD Systems, respectively, join us to discuss today's marketing initiatives, ways ADD Systems tools have helped clients grow their businesses, how ADD Systems software can help with marketing, and more.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
Melissa Spahr, Senior Business Analyst at Dead River Company and Committee Chair of the Pegasus/Service Committee, joins Brian Cohen, ADD Systems Multimedia Specialist and host of ADDcast, to discuss the challenges she’s been able to address with ADD Systems software and the benefits of using Pegasus mobile in Dead River’s service department.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
Chris Kiernan, Director of Operations Retail/Wholesale at ADD Systems, joins Brian Cohen, ADD Systems Multimedia Specialist and host of ADDcast, to discuss some of the ways that software and technology can help retailers take advantage of current industry trends, as well as key elements retailers should look for when considering new software.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
Allyson Wright, Director of Human Resources at ADD Systems, joins Brian Cohen, ADD Systems Multimedia Specialist and host of ADDcast, to discuss: HR opportunities and challenges in today’s environment; what ADD Systems focuses on to build a strong company; advice for those looking for a career today; and a focus on future HR plans.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
ADD Systems’ President Bruce Bott and Senior Vice President & COO Rob Culbertson recap the 2023 Business Tech Conference & offer key takeaways, session / product highlights, and more!
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
Sally Pierson and David Levitt of Dixon Energy join Brian Cohen, ADD Systems Multimedia Specialist and host of ADDcast, to discuss: the partnership between Dixon Energy and ADD Systems across a span of five decades; the relationships that were built with different ADD employees over the years; and how ADD Systems software functionality has helped improve Dixon’s processes.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
Regina Balistreri, director of marketing, and Amy Katsigiannis, BTC and special projects coordinator at ADD Systems join Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss some final preparation tips for those of you who will be attending the Business Tech Conference, which takes place May 8 through May 12, 2023, at Disney's Yacht and Beach Club in Orlando, Florida. Topics include: late registration possibilities; room options; traveling to and from BTC events; session updates; ADD User Group activities; the exhibitors / sponsors; the Wednesday night "free evening;" food options (including for those with dietary restrictions); dress codes; and much more!
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
Phil LaRochelle, Manager of Business Applications at Dead River Company, as well as President of the ADD User Group, along with Megan Carr, Director, Logistics & Business Intelligence at Paraco Gas, as well as incoming President and chair of the Business Intelligence & Reporting Committee of the ADD User Group join Brian Cohen, ADD Systems Multimedia Specialist and host of ADDcast, to discuss: the AUG’s purpose and benefits of joining; what AUG members can expect at ADD Systems’ upcoming Business Tech Conference; the group’s overall goals for the coming year; and details surrounding chair positions and the time commitments involved.
CONNECT WITH ADD SYSTEMS
ADD Systems: https://addsys.com
LinkedIn: https://www.linkedin.com/company/add-systems
Facebook: https://www.facebook.com/ADDSystemsSoftware
Instagram: https://www.instagram.com/addsystems
Twitter: https://twitter.com/add_systems
YouTube: https://www.youtube.com/user/ADDSystemsSoftware
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