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Author: Dr. Mike Patterson: Leadership Expert

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Better business results, stronger teams, more successful careers and happier lives often boil down to better relationships, so author and educator Dr. Mike Patterson uses curiosity and kindness to bust biases and break down the barriers that keep people apart.

Through respectful and fun conversations with thought leaders, scholars, and real people in the trenches, Dr. Mike explores what it takes to build dynamic and respectful workplace cultures, while also achieving the loftiest of organizational goals. Each episode creates a clear path to achieving results with, through, and for people.
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My guests on this episode believe that they have cracked the code on improved collaboration and creating healthy organizational culture. It’s an issue that most companies need to address--especially since a recent Salesforce Survey found that 85% of respondents said that the primary reason for failed projects and workplace failures is “poor communication and an overall lack of collaboration.” Few people would disagree; however, most people don’t know how to fix it. Our guests believe the answer is authentic collaboration. About the Guests Tricia Cerrone Courage and collaboration are hallmarks of Tricia’s global leadership experience, whether it is leading a project, innovating new designs, or overseeing a portfolio of work. With a keen eye for talent and more than 20 years on the business and production side of designing and delivering technically challenging projects at Disney and other Fortune 500 companies, Tricia is adept at inspiring and motivating teams toward successful outcomes while advancing careers and developing new leaders. She is also an award winning author and screenwriter, as well as co-CEO of Authentic Collaboration. Edward van Luinen Edward is CEO and Board Advisor of Global Talent Builders, LLC, a worldwide recruiting, change, DE&I, and workforce development company in Pasadena, California, as well as co-CEO of Authentic Collaboration.  His corporate talent and change experience features Walt Disney Imagineering, Sony, Heineken, and Avon Products, Inc. Edward’s collaboration motto is “advance a team member when you advance yourself.” He has worked in Africa, Europe, and North America. Edward collaborates in both French and English.   What You’ll Learn on this Episode The definition of “Authentic Collaboration” How authentic collaboration drives better outcomes The five behaviors of Authentic Collaboration Practical tips for kicking off or reinvigorating your team leadership with meeting, coaching, and career development tactics that work How to start Authentic Collaboration Links for This Episode: Website: https://authentic-collaboration.com LinkedIn: https://www.linkedin.com/company/authentic-collaboration/?viewAsMember=true Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 5:04 The real danger of a bad team environment  9:38 What “Authentic Collaboration” is and why it matters 13:37 When Edward and Tricia first met  17:33 Why leaders should make their focus relationships  19:27 5 ways to have better collaboration  21:54 How generosity can change your team 27:43 How any leader can get better at collaboration today! 32:40 How collaboration can break cultural barriers  38:41 Tips all new leaders should hear  48:17 Dr. Mike’s biggest takeaways and tips for listeners
On this episode, you’ll meet Pete Baker, a senior leader in Human Resources for a variety of organizations, who has worked in nine countries of the course of his 30-year career. During that time, he has learned a great deal about what makes teams successful and the kind of interaction that ignites innovation and energized collaboration. He shares some of what he has learned from his journey in a fun, upbeat conversation. We talk about what defines a highly effective teams, what it takes to build them, and how trust is the foundation of every highly effective team. You’ll also hear how cultural differences may impact team effectiveness and the creation of trust. My guest brings tremendous wisdom and practical experience from which you will most certainly benefit.   About the Guest Pete Baker is Vice President of Human Resources for Amcor Rigid Packaging, a world leader in the manufacturing of rigid packaging for the food, beverage, spirits, personal care, home care and healthcare industries with 61 facilities in 12 countries. Pete previously held senior HR roles at First Abu Dhabi Bank, AP Moller Maersk and Procter & Gamble.  A native of Australia, Pete has lived in nine countries throughout his career.  Pete's passion within business is driving team effectiveness and leadership transformation.  He currently lives with his wife in Ann Arbor, Michigan.   What You’ll Learn That disagreements on teams are good If handled well. Those disagreements drive creativity and innovation What keeps people from sharing ideas What’s at risk when people on a team aren’t willing to freely sharing their ideas How trust is the foundation of all effective teams The components of trust   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always   Episode Minute By Minute: 2:24 Get to know Pete Baker 5:55 When  Pete started his International career 13:41 When Pete felt like he lost everything 16:34 The journey of finding a new career path 23:33 What does an effective team look like in 2023? 32:02 Why teams that can debate always win 38:50 How to create intimacy in a team without the personal side 44:04 Why all leaders need to become a feedback machine  46:23 Dr. Mike’s takeaways and things to reflect on
Have you ever wondered how learning leaders think about delivering leadership and employee development across a large enterprise? On this episode we climb inside the brain of the Head of Learning and Development for an iconic American company and the world’s largest beer company, Anheuser-Busch. Home to brands like Budweiser, Bud Light, Michelob Ultra, Stella Artois, and too many others to name, Anheuser-Busch is committed to developing people and elevating its performance to create a future with more cheers.   About our Guest Dr. Kevin Claypool is the North American Head of Learning and Development for Anheuser-Busch, the world’s top brewer, based in St. Louis, Missouri. He is a graduate of York University in Nebraska, and Abilene Christian University, and he earned his doctorate at Pepperdine University’s Graduate School of Education and Psychology. Strap in because his passion for people and elevating performance is contagious!   What You’ll Learn How learning executives prioritize initiatives to drive strategy Challenges that senior learning leaders face The importance of using both internal leaders and external subject matter experts to lead learning How Anheuser-Busch creatively uses simulations to drive the practical application of learning How to scale learning across an enterprise   Links for This Episode: anheuser-busch.com email: kevin.claypool@anheuser-busch.com   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:02 A look inside today’s conversation 3:27 Welcome to our first in-studio interview! 4:50 The love language in a corporate setting 12:00 The workforce reshuffling around the globe  14:29 The greatest challenges leaders face  18:04 The power of storytelling in learning 23:00 A creative and invited simulation Kevin does with teams  26:30 Word of mouth still works in 2023 32:01 One thing that can help you become a better leader today  
Coaching is an approach to learning and personal and professional growth that creates self--awareness, drives transformational change, and provides much needed support and an appropriate level of challenge. Some executives have the opportunity to engage professional coaches who are outside of their organization and chain-of-command, and have no loyalties beyond their professional commitment to their clients. Unfortunately, the services of these professional coaches are often expensive and available only to senior executives or high-potential leaders being groomed for the top ranks of an organization. Today we’re talking about how managers can be coaches and bring that benefits of coaching to their team members. We’re also talking about how it’s a great way build a deeper relationship with the folks on our team and truly get to know them as people–not just a means of production. And there are all sorts of benefits when that happens. In fact, everyone benefits from coaching when managers become coaches. On this Episode You’ll Learn How coaching humanizes the workplace How coaching is different than managing, mentoring, performance management, and therapy The business case for workplace coaching The three keys to effective coaching as managers Guest’s Bio Jeremiah Shaw, the President of Strata Consulting, has a genuine desire to understand others’ stories, explore their challenges, and connect them with the resources that support their vision. With the power of positivity and a joyfully mischievous spirit, Jeremiah enjoys helping his clients clarify and enact a full, purposeful life by defining their value-driven vision, professionally, organizationally, and personally. Along with a deep passion for both nonprofits and sales, Jeremiah also possesses a master’s degree in Organizational and Global Leadership from York University and a B.S. in Industrial Safety from the University of Central Oklahoma. As an ACC Certified Coach with the International Coaching Federation and a Co-Active trained coach, he can’t help but push those around him to maximize their potential. As a coach, Jeremiah believes that you need to know yourself, accept yourself, and define yourself! Purpose. Values. Direction. Action. Jeremiah lives a very full life with his wife and three children in the quiet town of Clark, Colorado, where the population sign reads with a bold “?.” When not serving clients or spending time with family, Jeremiah will be found wandering the wilderness with his two golden retrievers, Birdie, and Trout, fly-fishing, hunting, mountain biking, skiing, or writing. If it has to do with adventure or family, he is there.   Links for This Episode: https://www.linkedin.com/in/jeremiah-shaw-mol-acc-50607532/ https://strataleadership.com/scwc   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:02 What’s inside today’s episode  1:50 Why we do this podcast 3:00 Get to know Coach Jeremiah Shaw 5:01 How Jeremiah learned how to coach and lead 9:31 The Strata Consulting mission and purpose  11:30 How employee expectations are changing 15:40 How coaching solves problems  17:00 The real role of every leader 19:25 Unlocking your team's potential  23:34 The character traits of great coaches 26:13 Jeremiah’s metric for success  27:58 How you can become a coach 31:31 Jeremiah’s tips to become a better leader  
The world is in dire need of better, more productive conversations. To support that assertion, all you have to do is turn on the news to witness people talking at each other, making accusations, and interacting in ways that, in some cases, are disrespectful and in no way honor the human dignity of the people involved. My guest today contends that we would all be better off if we had better dialogue–a statement with which most of us would agree. About Today’s Guest Today’s guest is Peter Andrew Nixon, a Canadian by birth, who has spent much of his professional life in Hong Kong. He is a prolific author, consultant, coach, and trainer who focuses on better communication and collaboration to address organizational challenges and differences. He advises mainly inside organizations,  but also teaches public courses at management institutes, chambers of commerce, universities, schools, and colleges around the world, including: CUHK (MBA), HKPolyU, McGill University, SFU, & Bishop’s, and HKICPA’s Financial Controllers’ Program. Peter has also appeared on TEDx, CNBC, Discovery Channel, TV5, TVB,  Media Corp., YPO and EO. He is the author of the following titles, all available on Amazon: Dialogue Gap (Wiley) Negotiation: Mastering Business in Asia (Wiley) The Business Developer’s Playbook: Relationship Selling Principles and the DNA of Dialogue Selling (Taylor Francis) We're F*cked: But We can Change and Here's How (Kindle) The Change Manager's Casebook (Kindle) What You’ll Learn Why the solution is in the dialogue How dialogue is different from communication What gets in the way of good dialogue How to deal with people who don’t want to dialogue How culture affects dialogue   Links for This Episode: https://www.linkedin.com/in/peter-andrew-nixon-50ab8218 http://www.potentialdialogue.com peter.nixon@potentialdialogue.com   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always   Episode Minute By Minute: 0:45 Why today’s episode is so important 3:22 How Dr. Mike and Peter met 4:16 Why the answers are always in the dialog  6:42 The difference between dialog and conversation 10:30 The art of “give and take.”  13:22 How to become better at dialog  18:30 What active listening really looks like 21:43 Communicating your goals more effectively  25:53 How Dr. Mike would use the SDI in this scenario  30:00 How meditation can help you become a better leader 31:42 Tips for doing business internationally  38:44 How you can become a better leader today
We all admire at the courage, commitment, and success of the US Navy SEAL Teams. These warriors are often thought of as supermen, but in reality, they are just highly trained professionals who work very effectively as a team--even in volatile, uncertain, complex, and ambiguous (VUCA) environments. This does not happen by accident. It is part of their training and their culture--and something other teams can learn from and aspire to become. Our guest on today’s episode has studied what gives the SEAL teams the ability to adapt as a collective unit in the most dynamic circumstances, and shares his findings on the factors that affect the success of these particular action teams. Using data gathered from official documents and interviews with retired Navy SEALs, he has greatly expanded the understanding of dynamic instability as it relates to team adaption in uncertain environments. He shares these lessons learned in practical ways that will be useful to leaders and teams in a variety of industries and settings. Today’s Guest Today’s guest is Dr. David Livingston. David is the Managing Partner of the McChrystal Academy, part of the McChrystal Group in Alexandria, Virginia. The McChrystal Group was founded by retired 4-star Army General Stanley McChrystal, most famous for his command of the Joint Special Operations Command during the Global War on Terror. At the McChrystal Group, Dr. David Livingston leads a team of subject matter experts, learning designers, and dynamic facilitators who develop and deliver custom learning courses and programs that leverage a variety of experiential learning methods–including some really effective simulations–to drive individual growth and higher performance for teams and organizations. Prior to joining McChrystal Group, David worked at the Corporate Executive Board as a Senior Learning Designer, responsible for developing classroom and e-learning programs on best practices of leadership. He also held positions as a Learning and Organizational Development Consultant and a Project Manager at a global engineering firm, charged with leading an accelerated development program targeting high-potential managers. David earned a Bachelor of Science degree in Biology from Messiah College, Master of Arts degree in Practical Theology from Regent University, and a Doctorate of Education in Human and Organizational Learning from the George Washington University. His doctoral research focused on team adaptation in uncertain environments.   What You’ll Learn on Today’s Episode: How this research on the Navy SEALS was conducted Definitions of key terms like “dynamic instability, action team, and adaptive capacity” Why having simple rules are important for teams The role of experience in creating adaptive capacity Why relationships are so important for Navy SEALS What factors affect the quality of relationships on teams   Links For This Episode: Social Links for Dr. Livingston: https://www.linkedin.com/in/davidrlivingston16 The McChrystal Group Website: https://www.mcchrystalgroup.com   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always   Episode Minute By Minute: 0:24 What’s inside today’s episode 2:31 Get to know Dr. David Livingston 4:14 How Dr. Mike and Dr. David met 6:48 Why the Navy Seals inspire Dr. David 9:25 How Dr. David gained the Seal's secrets  14:37 Th power of an “action team” 18:08 Why simple rules can change your organization 20:28 A common mistake many leaders are making in 2023 27:46 How to build your team's adaptive capacity  33:49 What to do when things get tough  29:10 What builds trust within your team 41:07 Dr. Davids #1 tip for all leaders today
According to the The World Economic Forum, Emotional Intelligence is one of the top-ten, must-have job skills of the twenty-first century. And that doesn’t surprise me in the least. Here’s why…because the difference between success and failure as a leader often comes down to one’s ability to relate to people. It’s all about relationships. The lack of emotional intelligence is usually pretty easy to recognize. It’s the manager that throws a tantrum when things don’t go his way or is quick to throw one of his people under the bus in a meeting. It’s the coworker who shares way too much at the wrong time, it’s the leader who lacks empathy–asking you to sacrifice your family time, while he leaves early, and then claims the credit for your hard work. It’s anyone who lacks the ability to control their emotions and have empathy for others. You will recognize it pretty quickly with most people–and let’s hope that that person isn’t a key stakeholder in your life or work. Most people readily recognize people who have emotional intelligence in abundance. They are authentic, they are usually good listeners, and they attract people to them–you just want to be around them because they bring out the best in others. They’re safe. Our Guest To unpack the value of emotional intelligence, our guest today is Phil Johnson. Phil is an author and the creator of the Master of Business Leadership program which focuses on emotional intelligence. For the past 22 years, Phil has been an executive coach assisting executives and organizations to bet on themselves by developing better leaders and stronger teams with EQ. What You’ll Learn On today’s episode, we talk about What exactly is Emotional Intelligence? Is it something that people are born with or can it be developed? Just how important is it? Can you put an economic value on it? What’s at risk if I don’t have it? How do emotionally intelligence people inspire trust How a lack of emotional intelligence causes one to try to steal energy from others? How emotional intelligence helps me to connect to what really matters   Links for This Episode: Phil’s Book on Amazon: https://www.amazon.com/stores/Phil-Johnson/author/B007P4UYJ6?ref=ap_rdr&store_ref=ap_rdr&isDramIntegrated=true&shoppingPortalEnabled=true Send Phil an Email: philjohnson@bell.net Book a meeting with Phil: https://calendly.com/mblcoach/chat-with-phil MBL Alumni Videos: https://www.youtube.com/channel/UCjfc3tV87p03JMDOXqDu8tQ   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always   Episode Minute By Minute: 0:02 What’s inside today’s episode 0:59 Get to know Phil Johnson 4:04 Why emotional intelligence is so important 8:20 The real power of self-awareness 11:29 What Energy Physics has to do with EQ  16:09 Finding a greater feeling than fear  19:06 How to find a greater purpose in your 9-5  21:14 How Phil Johnson help his clients 34:44 One thing you can do today to take back your energy 
What’s it like for a native of Tennessee to build a successful in learning, leadership development, and organizational development in Europe and the Middle East? Today, we find out because we’re talking to Berry Lumpkins. Berry has followed a very non-traditional career path that took him from the home of country music to exotic, far away places in Europe and the Middle East. Berry Lumpkins is currently the Global Director of Organizational Development at NKT Group based in Copenhagen, Denmark. Prior to joining the NKT Group, Berry held a number of global and regional roles with DP World, FAB (First Abu Dhabi Bank), Zurich Insurance Group, A.P. Moller-Maersk and Siemens focusing in the areas of learning, leadership development, talent and culture, based in the US, Europe and the Middle East. He holds an MA in Ethics from the University of Wales, UK, and a BA in Philosophy from Austin Peay State University in Clarksville, TN. Berry is a dual national (Sweden & USA), currently living in Sweden with his wife, two children, and a cat. On today’s episode you’ll learn: Berry’s expat journey from that’s taken him around the world What it takes to be successful in a cross-cultural environment How to respect the culture of the host country, while remaining authentic delivering unique value People’s similarities and differences across countries and cultures Key Leadership Lessons from a career spent overseas   Links for This Episode: LinkedIn: https://www.linkedin.com/in/berrylumpkins Manage HR Article: https://leadership-development-mena.managehrmagazine.com/cxoinsight/-3-great-leadership-lessons-from-my-career--nwid-1041.html   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always   Episode Minute By Minute: 0:02 What’s inside today’s episode 5:00 Get to know Berry Lumpkins 12:27 Berry’s unique approach to teaching 19:25 The dangers of stereotyping the ones you lead 23:00 The power of hospitality and going the extra mile 28:21 Lessons every leader needs to understand 37:08 The craziest thing that’s happened to Berry abroad
The transition from being a doer to a leader can be a difficult one for many people. Doers are outstanding individual contributors who, based on their performance in their current role, are promoted with the assumption that they will also be a good manager. In reality, some doers never become leaders. Instead, they become “super-doers” who micromanage the work of their team members with a running commentary on how they would perform particular tasks. Both the new manager and people on the team become frustrated. On today’s episode, we hear from Vanessa Judelman, an author and consultant who helps people make this transition from doer to leader. Vanessa is the President of Mosaic People Development, a company that develops leaders who inspire great results. Over the last 20 years, she has coached and developed thousands of people across the globe who want to be strong leaders. In her book, Mastering Leadership: What it Takes to Lead in Today’s Fast Paced World,  Vanessa identifies the key problems facing leaders today and provides compelling solutions for the most common leadership challenges. Her goal, through the book, is to create confident, self-aware, and strategic leaders. Vanessa who works with a wide-array of world-class organizations, is often quoted in the media on issues related to leadership, and lectures in the Ted Rogers School of Management. In short, Vanessa brings a wealth of experience and expertise to our conversation today. On this episode you’ll learn: The core skills that people must learn when they move into a leadership role The three pillars of leadership success How to make leadership learning stick The importance of boundaries to stay mentally fit and focused Whether some people are simply not suited for leadership roles Learn more about Vanessa and her company and work at: https://www.mosaicpd.com Facebook: http://facebook.com/MosaicPeopleDevelopment Instagram: instagram.com/vanessajudelman LinkedIn: linkedin.com/in/vanessajudelman Twitter: @mosaicpd Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:02 What’s inside today’s episode 2:16 Get to know Vanessa Judelman 5:05 Why most promotions don’t work out 9:02 How Vanessa learned about leading well  16:33 Self-awareness is critical for growth 18:34 Change and adjust your leadership situationally  22:17 How to execute more statically  26:00 Some types of change take time 31:04 Leadership is a skill set
Many years ago, I had a professor in grad school who often said, “Your success will almost always be based on the people you know and the stories they tell about you.” I have found his assessment to be absolutely true as I progressed through my career and now serve clients as a speaker, consultant, and coach. In fact, virtually all of my recent client engagements have resulted from a previous student, colleague, or client who knew and respected me, and recognized that I could add value to their current organization. In short, it really is all about relationships. But how does one build a professional network organically and authentically in 2022? In a post-Covid world where more and more people work remotely, there seem to be fewer mixers or conferences to attend, and people tend to rely on social media more and more for information and sense of connection, how do we build meaningful relationships? Where do you find people that you would feel comfortable asking for assistance, a referral, or seeking their opinion on a pressing matter that has caused you some sleepless nights? To some, networking has uninviting connotations. If working the room, handing out business cards, and inviting new acquaintances to coffee doesn’t feel natural, then this episode just might be for you. Today, we’re going all the way to Manila, in the Philippines, to talk with someone who has built a powerful network in natural, authentic ways–because she cares deeply about the causes and people with whom she is involved. As a result, some call her the most well connected woman in the Philippines. In this episode, you’ll learn: The value of networking The right mindset for networking Why connecting with relevant people is the priority How to be a maven and influencer Guest’s Bio Racquel Cagurangan is currently the GM for International SOS operations in the Philippines. Until recently, she was Head of Ambulatory Care of Metro Pacific Health, the largest hospital group in the country prior to joining her new post. She also led a chain of medical clinics, mobile xray business and  managed over 200 company clinics with over 300% revenue growth in 5 years. She used to be the general manager of a well-known mall-based clinics and was COO of the largest HMO in the Philippines. She served as Treasurer of the Philippine Ambulatory Surgical Center Association and Chairman of the Management Association of the Philippines’ Health and Wellness Committee this year. Racquel has been very visible in the healthcare industry for the past decade however; she started in the telecom industry and served 11 years in AT&T and 6 years in the biggest mobile company in the country, Globe Telecom where she was one of the youngest Vice Presidents. She was also Chief Administrative Officer in Globe’s wireline subsidiary, Innove. She moved on to the online digital industry in 2009 as GM of 88DB handling 5 web portals in Asia Pacific most notably politicalarena.com, the only web partner of Philippines’ first automated election At one point in her career, she was GM of a call center with 800 agents and called herself “Chief Maven”. She continues to advocate for the contact center industry to date. She is now an Institute of Corporate Directors' Fellow promoting corporate governance and sustainability, a case discussion Leader for Harvard Business, president of Reef Check Philippines and an active member of the Filipina CEO Advisors. In her spare time, she plays badminton, golf, poker or sing karaoke and ballroom dancing.   Links for This Episode: LinkedIn: https://www.linkedin.com/in/racquel-cagurangan-93851311 Email: rrcagurangan@yahoo.com.ph Facebook: Racquel Reyes Caguragan What’sApp / Viber: +639178980142 or +639689801424   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:02 What’s inside today’s episode  1:19 Get to know Racquel Cagurangan 3:35 How Racquel became so connected 7:09 The real ROI on a good network 10:00 Why Racquel doesn’t like the word “networking” 18:30 Finding relevant people in your industry  24:39 The importance of sharing knowledge 30:00 What Racquel is working towards
According to Diversity Wins, the third in a series of reports from famed management consulting firm, McKinsey and Company, the business case for diversity, equity, and inclusion (DE&I) is stronger than ever. In their research, McKinsey followed the trajectories of 1,000 companies in 15 countries using a very sophisticated methodology called “social listening” to determine what actually drives success. They’ve followed these companies since 2014, so this is not simply a snapshot; instead it’s a true look, with the perspective of time, on what’s happening. The reality is that many, if not most companies, made little progress during a 5-year period. Some even regressed. However, the diversity winners are adopting systematic, business-led approaches to inclusion and diversity (I&D). McKinsey’s latest analysis reaffirms the strong business case for both gender diversity and ethnic and cultural diversity in corporate leadership—and shows that this business case continues to strengthen. The most diverse companies are now more likely than ever to outperform less diverse peers on profitability. Moreover, Mckinsey found that the greater the representation, the higher the likelihood of outperformance. In the case of ethnic and cultural diversity, their business-case findings are equally compelling. While these data points are persuasive, getting there is not easy and it doesn't happen overnight. On this episode, you’ll hear from a leader in this space who is doing the hard work–on a daily basis–of creating more diverse, equitable, and inclusive organizations. You’ll discover what goes into making this happen and hear some ideas on how you can make it happen for your team or organization. You’ll learn: How to simply define and describe DEI Why the conversation about DEI is so important What cultural intelligence is and how to build it Where DEI practitioners can find an appropriate certification And much more… Dr. Kristal Walker, CPTM Vice President of Employee Wellbeing, Sweetwater Dr. Kristal Walker, CPTM, has worked in the learning, leadership, and organizational development space for over 15 years helping clients engage people, apply processes, and implement technology to improve human and organizational performance. She currently serves as the vice president of employee well-being at Sweetwater Sound, where she is responsible for crafting and leading wellness, diversity and inclusion (D&I), and training initiatives. She is also a Training Industry Courses instructor, where she teaches the CPTM designation, as well as a few additional courses, including new D&I Inclusion workshop for which she authored. She is now in the process of launching oa new online institution called Proverbs University, which offers professional certifications in Corporate Training, DEI, High-Impact Leadership, and Talent Management Strategy. Dr. Walker's education prepared her well for her current and future endeavors. Though she earned an undergraduate degree in human services, a graduate degree in management and organizational leadership, and a doctorate of management degree in organizational leadership, she is committed to forever being a student of her craft. She holds the Certified Professional in Training Management as a true testament of "practicing what she preaches". She is also certified in analyzing Caliper Essentials and PDP ProScan, TeamScan, and JobScan Assessment data, which allows her to provide expert coaching and strategy in building talent from selection through succession. According to Kristal, she takes greatest pleasure in being the wife to her loving and supportive husband, and the mother to her amazing children Links for This Episode: LinkedIn: linkedin.com/in/drkristalwalker Web: proverbsu.org Connect with Dr. Mike:  Website: https://www.drmikepatterson.com Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson Instagram: https://www.instagram.com/therealdrmikepatterson Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always   Episode Minute By Minute: 0:02 A look into what makes people successful  3:35 Get to know Dr. Kristal Walker 6:10 The value of diversity, equity, and inclusion in the real world 14:35 The “Chef” analogy  17:59 How to have more inclusive conversations  24:01 Tips on transitioning into a new culture  28:00 What “doing the right thing” looks like 36:15 Are you tracking the right data? 40:23 How to connect with Dr. Kristal Walker
According to the 2020 census, there are 62.1 million Hispanics in the United States or 18.7 percent of the population. It’s also the fastest growing ethnic group in the country. Yet even with the strength in numbers these data may suggest, many young Hispanics are still struggling to find success in higher education and the workplace. This episode is dedicated to better understanding how one university professor and the non-profit Hispanic 100 Educational Foundation is making a difference in the lives of young people who will someday be our leaders. Guest Bio Dr. Eric Rodriguez eaches a variety of business, management, and I/O psychology courses at both the undergraduate and graduate levels at California State University–Fullerton, as well as Vanguard University in Costa Mesa, California. He is also a principal and founder of Focused Leader Consulting Group, a boutique consulting firm centered on people and organizational development. In that practice, Eric and his colleagues leverage a variety of learning tools and interventions to improve relationships and drive organizational performance. Eric earned his doctoral degree from Pepperdine University and a MBA from Azusa Pacific University, as well as a wide array of certifications in a variety of assessments and learning programs. Eric is also dedicated to giving back to the community as reflected in his work with the Hispanic 100’s Mentorship Program where he serves as co-chair. About the Hispanic 100 Foundation The Hispanic 100 organization is established to develop and promote leadership from within and from the Hispanic community and to advance free enterprise principles through advocacy and educational activities that impact the Hispanic population as it relates to the overall social and economic good.   Links for This Episode: Hispanic100 eric@focusedldr.com focusedldr.com linkedin.com/in/focusedldr facebook.com/focusedldr Focused_leader   On This Episode You’ll Learn: Some of the unique challenges first generation, Hispanic college students face The story of a successful, first generation Hispanic college student What the Hispanic 100 does Why mentoring is so valuable What does it take to give back   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com/ Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson/ Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always   Episode Minute By Minute: 0:01 What to expect on today’s episode 1:15 Get to know Eric Rodriguez 7:14 Struggles commonly found in young Hispanic communities  19:01 How Eric is helping Hispanic communities get mentored  20:19 One of the most powerful stories about mentorship 23:00 The importance of personality assessments 26:32 The real power of giving to others  33:10 The number one challenge Eric and his organization 
You’ve heard it a thousand times: “I hate all of the politics at work.” You may have even said it a few times or at least carried the sentiment. And since it’s such a ubiquitous topic of conversation, more than a few of us have likely commiserated with colleagues about office politics over drinks at a happy hour or a plate of food in the company cafeteria (just for clarification, that’s a place where people gathered to eat when we went to the office), but odds are you didn’t leave that gathering with a plan for navigating those political tides. Today’s guest, Dr. Jawn Lam, has done scholarly research on how people gain, hold, and exercise power in organizations, and has built a business based on helping people win that political game at work. And if we think of organizational politics as a game that can be won or lost, we want you to gain some insights that will help you win.   Guest Bio Dr. Jawn Lam, is a scholar-practitioner who is obsessed with how people gain and wield power in the workplace. He is the founder of Durable Leadership, an organizational consulting firm that helps executives win at enterprise politics. Jawn is a graduate of Pepperdine University at the undergraduate, MBA, and doctoral levels.   On this episode, you’ll learn: The common myths about office politics How power and politics play out in the corporate setting? The moral/ethical implications of power and politics Why everyone in the organization should be aware of political dynamics whether or not they decide to engage How office politics possibly be beneficial to the organization How you can win at enterprise politics Links for This Episode: durableleadership.com linkedin.com/in/jawnlam Contact Dr. Lam Phone: 714-300-9552 email: JawnLam@durableleadership.com   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com/ Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson/ Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 00:01 What to expect from today’s episode 1:26 Get to know Dr. Jawn Lam 5:55 How to be more authentic and productive  9:01 Why do you need more power?  10:55 How Dr. Lam handles working with a narcissist 14:10 How Dr. Lam has helped his clients get more power  18:50 What success looks like to Dr. Lam 25:57 How Dr. Lam protects the repatriation and interest of his clients  33:14 The truth about power dynamics and relationships  37:17 How to connect with Dr. Lam and closing thoughts
You have likely been on some really good teams where everyone enjoyed working together and together, you accomplished some pretty exciting things. And…you had fun doing it. And on the rough days, you picked each other up and addressed the challenges together. Like me, you’ve probably also been on some teams where everyone seemed to be pulling in opposite directions, where no one seemed to want to be there, and where results were mediocre at best. It wasn’t a good experience, so you’re in no hurry to go back. You might even be on that kind of team now. Since both scenarios are common, how do we intentionally build great teams? What’s the secret sauce that allows leaders to attract and retain great people, exceed performance goals, have everyone get along, and create a truly enjoyable experience for all involved? That’s exactly what we’re going to talk about in today's episode--but with a particular focus on leadership teams--where the stakes are often much higher. In fact, the future of an entire enterprise is often determined by how well a small group of people can work together to guide the organization.   Guest Bio: My guest today is Jack McGuinness. Jack is an executive coach, author, and co-founder of Relationship Impact, a consulting firm focused on helping organizations build great leadership teams. Jack is a graduate of the United States Military Academy at West Point and served with the Army’s famed 10th Mountain Division. Since leaving active duty, Jack has also been the Chief Operating Officer of a boutique management consulting firm, and the CEO of a contract managing company, as well as an adjunct professor at the John Hopkins Carey School of Business. Jack’s new book, _Building Great Leadership Teams: A Practical Approach for Unleashing the Full Potential of your Leadership Team,_ is the focus of our conversation.   What You’ll Learn: What gets in the way of leadership teams being effective? What is your approach to helping build great leadership teams? Why are leadership teams so important? What is the leader’s role in building a great leadership team? How do you measure the effectiveness? Links for This Episode: LinkedIn: https://www.linkedin.com/in/jackmcguinness Relationship Impact: relationship-impact.com Email: jmcguinness@relationship-impact.com Book: Building Great Leadership Teams (Amazon) Connect with Dr. Mike:  Website: https://www.drmikepatterson.com/ Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson/ Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:02 Are you ready to transform your team? 2:21 Get to know Jack McGuinness 4:28 What led Jack to write his book 7:20 What gets in the way of a successful team  14:20 The importance of building trust  20:14 How to create empathy within your team 21:43 Why the leader should model the culture 27:12 How Jack’s process works with organizations 29:15 How to get a copy of Jack’s new book 30:44 Dr. Mike’s closing thoughts and advice
On today’s episode, we’re talking about what it takes to lead yourself well into retirement–and how to make that season of life filled with meaning and purpose. We’ve also included several great resources to consider here in the show notes, so take a look!   Guest Bio My guest today is Sheryl Roy,  a Leadership and Transition Coach, an expert in Organizational Effectiveness and has a passion for Diversity & Inclusion.  She recently retired from ExxonMobil with over 31 years in Engineering, Project Management and Human Resources.  She spent her last 10+ years as a Global Organizational Effectiveness (OE) Consultant, including developing and mentoring hundreds in OE across the globe.  In her final few years, she helped drive ExxonMobil's D&I Strategy across businesses and ERGs. Sheryl graduated from UT Austin in Mechanical Engineering, then later attained her HR Certification from Cornell University.  She also completed the Rice University CoachRice Leadership Coaching Program and achieved her coaching certification from the ICF (International Coaching Federation), coaching many leaders inside and outside of ExxonMobil over the years.  She is certified in many psychometric tools such as Core Strengths, Team Management Profile and more.  As you can see, she has a passion for continued learning and development. Sheryl resides in Houston, Texas.  In retirement, she plans to continue her leadership and transition coaching practice, consult in OE areas, and dive deeper into her Artwork with hopes to one day have her own art exhibit.   On today’s episode you’ll learn: Why retirement transition is an important topic of discussion?  What the different phases we experience in retirement are How to discover meaning and purpose in retirement Other important considerations for retirement planning How to assess where you are versus where you want to be …and much more     Links for This Episode: Social Links Connect on LinkedIn: Sheryl Roy | LinkedIn Interested in leadership or transitional coaching: Email me at coach@sherylroy.com Interested in viewing my Art journey (one of Sheryl’s ‘big worthy goals’), let's connect on Instagram: Sheryl Roy (@sherylruns95) • Instagram photos and videos Additional Resources ‌ Michael Bungay Stander (How to Begin, Start Doing Something That Matters) Thrilling - it lights you up, gets you excited, speaks to your values, it’s what you care about  Important - it gives more to the world than it takes from the world, worthy of your time Daunting - it challenges you, makes you delve down deep into your core to discover your unlimited potential and your creative abilities, it makes you stretch far beyond the boundaries of your known capabilities, knowledge, and resources in order to achieve it   Books/articles to consider: Designing your life How to Build a Well-Lived, Joyful Life (Bill Burnet and Dave Evans show us how Design Thinking can help us create a life that's meaningful and fulfilling) What Color Is Your Parachute? for Retirement Purposeful Retirement: How to Bring Happiness and Meaning to Your Retirement 120 Big Ideas for What to Do in Retirement (newretirement.com)   Retirement Wheel of Life: How would you assess where you are in each area….choose a value between 1 (very dissatisfied) and 10 (fully satisfied): Family Friends Relationships/love Health Fitness Spirituality Joy in life   Self-esteem Money Investments Financial stability Recreation Relaxation Personal development and growth   Contribution to society Career/job/work (if you are still working) Connect with Dr. Mike:  Website: https://www.drmikepatterson.com/ Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson/ Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:02 What to expect on today’s show 2:41 Let’s design a retirement with meaning 3:51 Get to know Sheryl Roy 6:55 Why planning for retirement is key 9:50 Dealing with the feeling of being “unneeded”  12:59 A look into the phases of retirement  16:45 The number one question people ask about retirement  20:13 What “daunting” task to tackle first 23:10 The power of giving yourself choices 28:51 Preparing for retirement at different ages 32:45 How to connect with Sheryl
There is an ancient Chinese proverb that states: “When the winds of change blow, some people build walls and others build windmills.” On this episode, we’re going to build some windmills!   Innovation has been called the survival skill of our time. If we don’t innovate, we don’t survive. As a result, it seems that everyone is talking about innovation and how important it is, but relatively few people are actually giving us specific steps on how to be more innovative as a leader of a team or small business person. Today’s guest will make the case for innovation, but also help us begin to take some practical steps toward becoming more innovative and creative--how to break the status quo.   On this episode, you’ll learn: Why 2022 may be a “meteor to the dinosaurs” moment in the life of your business; That innovation is a team sport in which everyone in the organization must play a role; How innovation is as much about People and Purpose as it is about Process, Methods and Tools; How a pathway to greater innovation can be created with intentionality, focus, and skill development. What the “six I’s” of innovation are and why they are important; and Much more…   Guest Bio:   David Thomas is an Improvement Scientist and Business Coach, specializing in Strategy, Innovation, Process Improvement, and Leadership Effectiveness – Helping successful leaders to develop and enrich strategies, Innovate products, services and processes, drive change in organisation culture, become more streamlined, and build themselves and their teams to deliver superior performance - in short to become more successful!   Born in Australia, David has lived in Asia for 22 years, including China, Singapore and Hong Kong and has deep experience with business dynamics and cultural diversity of the Asia-Pacific Region.   He has more than 35 years’ experience in commercial operations, manufacturing, services management, strategy, quality and business Improvement, with 12 years serving in Asia regional leadership roles for major multinationals such a Compaq, Hewlett-Packard and Philips Electronics.   Aside from having a mission to help leaders and their organizations diagnose their challenges and find practical ways to navigate critical transitions and accelerate sustainable growth, David has a passion for enabling dialogue and action around environmental and social restitution, and developing the leaders of tomorrow. Links for This Episode: Website: https://www.pkpasia.com LinkedIn: https://www.linkedin.com/in/david-thomas-pkpasia-ald Email: enquiries@pkpasia.com The Six ‘I’s of innovation: Website: https://www.six-i-innovation.com  Global list of 6’I’s® practitioners: https://www.six-i-innovation.com/the-team    Connect with Dr. Mike:  Website: https://www.drmikepatterson.com/ Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson/ Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Episode Minute By Minute: 0:02 What Dr. Mike’s been doing this Summer 3:29 Get to know David Thomas 6:49 The need for innovation in 2022 14:10 The trainable skill set of innovation  19:29 How to know when you should invest in an idea 21:45 How to deal with the “Debbie downers” 27:27 What can derail a teams invitation 31:05 One book all innovators should read
Everyone wants to be treated with dignity and feel safe. Unfortunately, some workplace paradigms--and individual leaders--do a poor job of promoting this kind of peace… Welcome back to the Mission First People Always Podcast! On today’s episode, we talk to Dr. Robyn Short, an expert on “dignity intelligence,” who will explain what it takes to create organizational cultures where people can thrive and bring their best selves to work each day--and experience peace at work.  Robyn is the founder and CEO of the Workplace Peace Institute, a consulting, training, and research firm that brings peace and dignity to the workplace. She also works as a peace-building trainer, mediator, racial equity coach, and restorative justice facilitator. She is the founder and publisher of GoodMedia Press, an independent book publisher whose mission is to promote peace and social justice through books and other media. Dr. Short is an adjunct professor at Southern Methodist University in the Master of Conflict Management and Dispute Resolution program, Lipscomb University’s Conflict Management Institute, and the Master of Leadership and Negotiation at Bay Path University. She has authored four books on peace building.  Hit play to learn what it takes to be a “more human human,” and in turn, become a better leader for your team. For more resources or to get in touch, check out the links below!  On today's episode, you'll learn: What factors create or diminish peace in the workplace What Gen Z employees demand from their employers How common organizational paradigms can promote or diminish a sense of safety and dignity How the role of leaders is changing from decision-maker and distributor of resources to human behavior expert Why a culture of dignity and acceptance drives performance One simple question you can ask to connect with members of your team emotionally And much more!   You Can Connect with Dr. Short at: LinkedIn: https://www.linkedin.com/in/robynshort/ Workplace Peace Institute LinkedIn: https://www.linkedin.com/company/65553248 Website: workplacepeaceinstitute.com   Connect with Dr. Mike:  Website: https://www.drmikepatterson.com/ Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson/ Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always   Minute By Minute: 0:23 Let’s talk about creating a positive workplace 2:28 Get to know Dr. Robyn Short 4:18 A look inside the workplace peace Institute 12:15 How to create a more people-focused business 14:45 Does peace make you money? 21:04 How to help your people feel like they belong 27:35 What to do when dignity violation happens to you 33:45 How to connect with Dr. Robyn Short
Grief is both a very individual experience as well as a universal reality. At some point in our lives, we will all lose something or someone that we hold dear to us. It will make a significant impact on who we are, how we understand the world, and how we do our work, but the thing to know about grief is that, while painful, it can ultimately lead to a deeper appreciation for life and living. In the end, this can only strengthen our resolve to lead meaningful, full lives. When we are grieving, it can be hard to put into words the wide array of emotions that we feel: regret, outrage, sadness, guilt, and helplessness among them. In times like this, it’s often helpful to turn to the wise words of others who have also experienced grief — both as a means of support and a reminder that things will get easier over time. As renowned painter Henri Matisse once said, “​​The pain passes, but the beauty remains.”   Welcome Back! On this episode of the Mission First People Always podcast, we talk with a trained Grief Recovery Specialist and longtime HR professional who will give us some excellent advice on how to help people–our most precious resource–work through these tough times.  Today's guest is Kim Kerr. Presently, Kim works at Meta as a Program Manager in People Experience and leads the Jobs and Career Expectations Program. She is also a certified Grief Recovery Specialist and has a number of passions–all fueled by her heart to serve others.  Kim holds a master’s degree in organizational communication from the School of Communication at Northwestern University in Chicago, where she focused her research on teams and relationships and organizational effectiveness. She has completed doctoral studies at Pepperdine University’s Graduate School of Education and Psychology.  Kim is a lifelong learner. She holds certificates in OD Consulting from Depaul University, Change Management from LaMarsh Global, Relationship Intelligence from Core Strengths, and the Grief Recovery Method from The Grief Recovery Institute and Sunrise at Midnight.  Join our conversation to learn how you can best support your team through difficult times, and for more resources, check out the links below!  On today's episode, you'll learn: Common causes of grief that impact the workplace Costs and consequences of grief in the workplace How grief manifests/shows up in the workplace What managers should do in response What resources are available to managers You can access grief recovery resources at: Grief Recovery Center: https://www.griefrecoveryhouston.com/grief-recovery-program/ Grief Recovery Handbook: https://www.amazon.com/Grief-Recovery-Handbook-Anniversary-Expanded/dp/0061686077/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=1654539038&sr=1-1 You can reach Kim Kerr at: Website: https://kimmkerr.com/connect LinkedIn: linkedin.com/in/kimmkerr Connect with Dr. Mike:  Website: https://www.drmikepatterson.com/ Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson/ Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Minute By Minute: 0:02 What’s inside today’s show 2:06 Get to know Kim Kerr 5:11 Different types of grief in the workplace 9:49 Why leaders should respond well to grief 16:08 What to do if a team member is going through traumatic events  21:00 Boundaries leaders shouldn’t cross 23:53 When colleagues pass away suddenly 26:44 Kim’s advice to every leader on grief
Welcome back to the Mission First, People Always Podcast! We are back again with Dr. David Burkus for part two of our conversation about remote teams and remote leadership. Before you hit play, be sure to catch last week's episode for part one so you are caught up to speed. If you are a leader who has found yourself "working from anywhere," these two episodes are a game changer! We hope you enjoy these conversations and share the link with a leader who could benefit from it.  David is considered one of the top business thought-leaders in the world by Thinkers50, is a sought-after keynote speaker with a Ted Talk that’s been viewed over 2 million times, and is an active consultant who has a track record with some of the world’s top organizations. He’s the author of several highly acclaimed books, and today, we dig into this latest book, Leading from Anywhere: The Essential Guide to Managing Remote Teams.  In the book, David makes a persuasive case for remote teams being as effective–or even more effective–than traditional teams that mostly operate together, face-to-face, on a daily basis. However, getting the most out of these remote teams requires a certain leadership approach which fortunately can be learned. Join the conversation on how to bring out the best in people from afar.  Listen in as we discuss how to get started right with a remote team, how to find and leverage a common purpose for the team, how to engage your people, onboard new team members, how to let people go on Zoom, and much more. We even talk about Elon Musk’s recent declaration that everyone has to come back to the office. Every point has a practical application, so you'll find the entire conversation both relevant and immediately useful. For more resources or connect with us, check out the links below!  Learn more about David’s work : Website: davidburkus.com Connect with Dr. Mike:  Website: https://www.drmikepatterson.com/ Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson/ Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Minute By Minute: 0:02 Welcome back for part two  0:55 Non-cheesy games to play with your team 3:48 Why traditional phone calls are needed 6:45 One tip to connect to your team on zoom  8:15 On-boarding new members in a digital world  10:50 The best way to fire a remote worker 16:00 Thoughts on Elon Musk’s remote work tweet 19:15 Dr. David Burkus’ favorite tip and how to connect 
Welcome back to the Mission First People Always Podcast! In today's episode, I'm offering my conversation with author, Dr. David Burkus, in two parts because it is so good I didn't want to try to stuff it all in one episode. In fact, I believe everything we talk about has practical implications for nearly every manager, so make sure to come back next week for part two of this conversation.  David is considered one of the top business thought-leaders in the world by Thinkers50, is a sought after keynote speaker with a Ted Talk that's been viewed over 2 million times, and is an active consultant who has a track record with some of the world's top organizations. He's the author of several highly acclaimed books, and today, we dig into this latest book, Leading from Anywhere: The Essential Guide to Managing Remote Teams.  In the book, David makes a persuasive case for remote teams being as effective–or even more effective–than traditional teams that mostly operate together, face-to-face, on a daily basis. However, getting the most out of these remote teams requires a certain leadership approach which fortunately can be learned. Join the conversation on how to bring out the best in people from afar.  Listen in as we discuss how to get started right with a remote team, how to find and leverage a common purpose for the team, how to engage your people, onboard new team members, how to let people go on Zoom, and much more. We even talk about Elon Musk's recent declaration that everyone has to come back to the office. Every point has a practical application, so you'll find the entire conversation both relevant and immediately useful. For more resources or connect with us, check out the links below!  Learn more about David's work : Website: davidburkus.com Connect with Dr. Mike:  Website: https://www.drmikepatterson.com/ Book: https://www.missionfirstpeoplealwaysbook.com LinkedIn: https://www.linkedin.com/in/drmichaellpatterson/ Instagram: https://www.instagram.com/therealdrmikepatterson/ Twitter: https://twitter.com/drmikepatterson Buy The Book!: Mission First People Always Minute By Minute: 0:02 Welcome to part one 1:38 The solutions you'll hear in this episode  3:09 Get to know Dr. David Burkus 5:03 The basics of remote leadership 9:31 The path to earning trust with your people 13:00 Setting a culture of respect with your team 16:07 How to get your people to speak up during your call 21:37 What are you fighting for as a team?
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