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The Roadmap

Author: Bristows

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Welcome to The Roadmap, the technology law podcast series from Bristows. In this podcast, our technology lawyers dive into the digital transformation trends that are re-shaping modern businesses, even entire industries. In each episode, we will unpack a particular technology or trend – whether a type of transformational project, the latest market practice or a regulatory change – and explain what our clients need to understand in order to add value to their business. If you have any feedback, questions or comments, please email us at theroadmap@bristows.com - we'd love to hear from you. Also, find all the latest episodes on our tech focused site, The Cookie Jar, for views on matters shaping technology: https://www.bristows.com/the-cookie-jar-podcast-videos/

24 Episodes
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This time on The Roadmap Chris Holder chats to Rob Powell and Alice Esuola-Grant about managing the procurement process for your digital transformation - from aligning internal stakeholders, going out to market, managing bids and navigating tricky negotiations, as well as co-ordinating your own internal customer teams.Getting the procurement process right can be a key pillar in giving your digital transformation project the best chance of success - setting the tone for your relationship with ...
In this episode, our tech lawyers Vik Khurana and Anneke Pol discuss how IT suppliers use their customers’ data, the risks to customers and what they can do about it. In particular:The supplier arms-race to embed AI in their enterprise products and services.How they are using customer data and the legal and contractual loopholes they are leveraging.A checklist of risks and mitigations customers can use to guard against inadvertent data sharing.How 'hidden AI' in enterprise services is causing...
This time on the Roadmap, we’re exploring troubled projects. These are projects that are not in litigation territory yet but are having problems. Our experts Toby Crick and Anneke Pol discuss how to manage projects as they start to go wrong to try and avert failure, avoid disputes and work out a sensible way forward. They consider the importance of contractual change mechanisms, open but carefully managed dialogue, judicious use of escalation mechanisms and, if at all possible, having some fl...
In this episode, our tech partner Vik Khurana is joined by two very special guests, Adam McArthur and Warren Brown, from the global pharma and biotech company, AstraZeneca. Adam is Assistant General Counsel (Digital, IT and Operations) and Chief Legal and Compliance Officer at Evinova (AstraZeneca’s new Healthtech business). Warren is Senior Counsel (Digital & Data) at AstraZeneca. They discuss:the impact of AI and digital technologies on the pharma and healthcare indust...
In this bonus episode, commercial tech partners Vik Khurana and Adrian Sim introduce our Digital Transformation Project Masterclass Series. Comprising four, half-day, training sessions - taking place between January and April 2024 - the programme is designed, specifically, for in-house lawyers and procurement professionals who work on buy-side digital transformation, IT, outsourcing and commercial projects.You can find the full agenda, and registration details here. We look forward to se...
Many technology and sourcing deals are signed promising innovation, change and transformation. After all, there is a real need for these deals to drive more value from data through AI, analytics and multi-cloud, automate manual processes, and leverage best-of-breed tools and platforms.But too often, they don’t deliver innovation beyond the business-as-usual. In episode 18 of The Roadmap, our experts Vik Khurana and Anneke Pol explain how procurement processes and contractual frameworks can be...
There’s no shortage of material on the internet about generative AI. However, in this episode of The Roadmap, we’ll be tuning-out the noise to focus on how companies are using this technology to build a new breed of business solution.Our technology experts Vik Khurana, Anneke Pol and William White give us an overview of how businesses are starting to deploy generative AI, together with a practical set of tips for any companies considering bringing generative AI into their business.Some o...
This time on The Roadmap, technology lawyer Rob Powell chats to data privacy expert Hannah Crowther – who gives us the lowdown on the EU Commission’s decision to adopt the EU-US Data Privacy Framework – and, more importantly, what it means for you in practice.They explore:How will this impact on your review of data protection agreements?What will need to change in terms of data due diligence?When does it kick-off?Where does this leave us in terms of the Standard Contractual Clauses?How l...
In this episode of The Roadmap, our technology lawyers Anneke Pol, Charlie Hawes and Toby Headdon discuss some of the legal risks associated with generative AI, Large Language Models and Foundation Models as well provide some practical takeaways for those looking to implement these technologies into their organisation.The conversation covers the following legal risks:Commercially-sensitive information and confidentialityHallucinations, incorrect facts and reliance on generated contentData pro...
In this episode of The Roadmap, our technology lawyers Alice Esuola-Grant, Adrian Sim and Jamie Cox complete our two-part series on Agile. They address Agile in the context of tech development and how Agile development projects should be approached when it comes to putting pen to paper.They explore:What Agile means in the context of tech development and what isn't Agile in this context.Some of the challenges of contracting for Agile and how those challenges can be addressed.How to balance the...
In this episode of The Roadmap, our technology lawyers Alice Esuola-Grant and Vik Khurana begin the first of a two-part series on Agile. They address the shift to agile ways of working and the obstacles to consider when making this change in your workplace or with third party suppliers.Part one is aimed at those who would like to know:Why are Agile methodologies commonly used to deliver projects?What are some of the strategic issues to consider when deciding to use Agile internally or when wo...
In this episode of The Roadmap, our technology lawyers Anneke Pol and Chris Holder map out the trends they foresee for third party IT service provider deals, a sector that has really developed over the past decade and seen phenomenal growth.This episode is aimed at those who would like to know:What is the difference between outsourcing and third party IT service provider management?What types of deal shapes and structures are we seeing emerge?How could AI possibly change the way people do bus...
In this episode of The Roadmap, our technology lawyers Rob Powell and Vik Khurana discuss how to approach service levels, something crucially important but often overlooked in technology contracts.This episode is aimed at those who would like to know:As a customer, what service commitments are you actually receiving? How practical are service legal agreements (SLAs) in reality? Will they ever be triggered and do they offer a worthwhile remedy? What are the key issues to look ou...
In this episode of The Roadmap, our technology lawyers Anneke Pol and Toby Crick, discuss open source software and highlight the importance of being conscious of what open source software your business uses, and - crucially - how it's used.This episode is aimed at those who would like to know:Why is understanding open source so important in a corporate context?What are the two main approaches to open source audits?How can open-source software affect a business's valuation?How is OSS addressed...
In this episode of The Roadmap, our technology lawyers, Anneke Pol and Vik Khurana, alongside employment specialist Emily Atkinson, discuss digital transformation projects from a people, talent and HR perspective.This episode is aimed at those who would like to know:The key people considerations for an in-house digital transformation projectWhat options are available if your business doesn’t have in-house tech talentHow to focus on people and talent on an outsourced digital transformation pro...
In this episode of The Roadmap, our technology lawyers Rob Powell and Adrian Sim share their top tips on approaching major software development projects from a customer’s perspective. We draw on Adrian’s extensive experience to discuss some practical and realistic solutions to issues customers may commonly face on these types of projects.This is particularly aimed at those who would like to know:What are the pitfalls to look out for in a software development project?What can you as a customer...
In this episode of The Roadmap, our technology lawyers Rob Powell and Alice Esuola-Grant discuss the wonderful world of adtech deals, focusing on key considerations in adtech agreements from both a publisher and advertiser perspective.This is particularly aimed at those who would like to know:How to pragmatically approach adtech dealsKey considerations in adtech agreements from both a publisher and advertiser perspectiveTypical key negotiation points that tend to arise and how they can be res...
In this episode of The Roadmap, our corporate and tech lawyers Louise Eldridge, Drishi Beeharry, Vik Khurana and Anneke Pol discuss contractual options available to companies that want to do a digital transformation corporate deal such as mergers, joint ventures and acquisitions.What is the best structure for a digital transformation deal? This is particularly aimed at those who would like to know:Innovative deal models - collaborative joint ventures and incentivising investmentsHow to partne...
In this episode of The Roadmap, our technology experts Vik Khurana and Rob Powell focus on how to approach engaging software as a service (SaaS) suppliers from a customer’s perspective, including – crucially – how to ultimately minimise risk to your business.This is particularly aimed at those who would like to know:What is meant by SaaS?How should you as a customer approach SaaS deals?What, if anything, is negotiable?What are your key risk areas?A proportionate approach – contract value vs. ...
Following our previous The Roadmap episode on why digital transformations fail, we continue the discussion on “failure”. Associate Rob Powell and technology litigation partner Anna Cook provide insight into a litigator’s view on why IT projects (big and small) typically go wrong. This episode is aimed at those who would like to know:Which parts of an IT contract are most likely to give rise to a dispute between the parties and why? More importantly (and positively) how, if the worst...
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