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Logan will discuss how his company retains employees longer, which leads to higher productivity and reduced turn-over costs. The bottom line is that turn-over is expensive and you want to do everything in your power to keep turn-over to a minimum. Tune in to learn how you can reduce employee turnover and improve productivity within your organization.
Ajia Holiday will join Tom & Liz to discuss how to leverage your KPIs and maximize future outcomes in your business. This is a sneak peek into her presentation at the ISSA Show in October. You won't want to miss all the golden nuggets that Ajia shares to help you grow your cleaning business!
Meaghan Likes has over 16 years experience helping small businesses understand their numbers.   Her super power is taking the fear out of your finances. While you wouldn't guess it from her personality, her day "job" is working as a CPA and she absolutely loves what she does.  Meaghan is known as a disrupter in the accounting industry for her forward thinking and the practice she has built around technology. Meaghan’s passion is educating and empowering other business owners across the world, to find financial freedom in their own lives. She will teach you smarter ways to make money, save money, and inspire you to give back in meaningful ways.
On September 7th, Smart Business Moves will host the “Million Dollar Panel” from the ISSA Show. This panel features residential cleaning company owners that have reached and gone beyond 7-figures in revenue. They are here to share their knowledge, experience and even best practices with you. On the panel are: ·         Jeannie Henderson, Jeannie’s Cleaning·         Vanessa Bossart, Sparkling Clean Agency·         RJ Patel, pct Clean·         Laura Lambert Smith, All-Star Cleaning Services·         Susan Stocker, Susan's Green CleaningJoin us to learn from the panel and leave with a special discount code for the ISSA Show North America – you can still get early bird pricing!
Peter has over 30 years of experience taking early-stage concepts andcompanies to maturity. He has been a Chair with Vistage Worldwidesince 2005. In 2013, Peter was named Best Practice Chair for theWashington DC/Baltimore market. A Master Chair and 4-time STARaward winner, Peter was selected from over 550 Vistage Chairs toreceive the Robert Nourse “Vistage Chair of the Year” award in May2016. In 2020, Peter received the “Don Cope Memorial” Award, thehighest honor a Vistage Chair can receive.As a Vistage Chair and CEO Coach, Peter became fascinated withleadership development early in his Vistage Career. He believesleadership development is at the center of the Vistage ValueProposition. Consequently, He has obtained a number of certificationsin leadership development, in particular, The Leadership Circle andThe Leadership System. He uses this instrument/programextensively in his Vistage Practice. Recently 13 senior leaders of aFortune 50 company formed a “Vistage Inside Group”. This groupwent on a year-long leadership development journey utilizing the TLC360 profiles and the accompanying Leadership System.Peter resides in Reston, VA, and Mt Pleasant, SC graduated with aBS in Psychology from Old Dominion University. He is a graduate ofGeorgetown University's Leadership Coaching Certification; Harvard’s“Immunity to Change” Coaching program, and is currently leading theVistage/Stanford Executive Leaders Program for select Vistage CEOsin the Mid-Atlantic.
Molly is the owner of Synergy Growth Coach where she offers coaching services for cultivating deeper, more powerful relationships in business and personal life.Molly Whalen is our Wednesday (August 24) guest on Smart Business Moves.  Each month, we pick a new topic to discuss, and August is Leadership month. Join us as our hosts Tom Stewart and Liz Trotter speak with experts in the industry with a focus on Leadership. If you don't want to miss out on Smart Business Moves, but can’t make the live show, be sure to search “Smart Business Moves” anywhere you listen to Podcasts. 
Erin Lasch is a dedicated communications professional with more than 20 years of experience in communications, public relations and association management. She has extensive experience in writing, project management and the highest level of customer service.She possesses the ability to quickly assess potential problems and find solutions, keep projects on deadline and within budget, and maintain effective communications with all audiences. Erin joins us from ARCSI as a representative of ISSA to speak on the upcoming event in October, you won't want to miss the information (and PRIZES) that she has to share!Erin Lasch is our Wednesday (August 17) guest on Smart Business Moves.  Each month, we pick a new topic to discuss, and August is Leadership month. Join us as our hosts Tom Stewart and Liz Trotter speak with experts in the industry with a focus on Leadership. If you don't want to miss out on Smart Business Moves, but can’t make the live show, be sure to search “Smart Business Moves” anywhere you listen to Podcasts. 
Smart Business Moves is a daily conversation for cleaning business leaders.Today Tom Stewart and Liz Trotter take on the topic of Leadership themselves, you won't want to miss this conversation so tune in now!
Curt Kempton is the creator of Responsisbid. He started his entrepreneurial journey growing his own window cleaning and pressure washing business from the ground up for 8 years. He learned that he was a fanatic about systems and attributes all of his success to this focus. He sold his service company in 2014 and has passionately been working full-time on Responsibid ever since. Curt now helps service companies fine-tune their quoting process from being a shot in the dark to helping them close better jobs at higher average prices- with less effort. He consults with hundreds of business owners to help them refine their companies' culture around great sales systems and beautiful customer experiences. He and his incredible wife Rachel have 4 amazing kids and live in the Phoenix area. You can contact Curt at curt@symphosize.com or through the responsibid.com website. Curt Kempton is our Wednesday (August 3) guest on Smart Business Moves.  Each month, we pick a new topic to discuss, and August is Leadership month. Join us as our hosts Tom Stewart and Liz Trotter speak with experts in the industry with a focus on Leadership. If you don't want to miss out on Smart Business Moves, but can’t make the live show, be sure to search “Smart Business Moves” anywhere you listen to Podcasts. 
When it comes to Scheduling and Production Planning, Ajia Holiday is exactly who you want to hear from. Ajia entered the residential cleaning industry in 2015; you could find her at All Star Cleaning in Colorado until early 2022 where she worked as their Operations Manager; you can now find her at MaidCentral as the Partner Success Manager. Ajia has a knack for numbers and spreadsheets and is constantly finding ways to change the game. She is passionate about changing the residential services industry for the better through data-driven reporting and a passion for workplace efficiency. You won't want to miss this conversation, so tune in Live Wednesday, July 20 at 5 PM EST.Ajia Holiday is our Wednesday (July 20) guest on Smart Business Moves. Each month, we pick a new topic to discuss, and July is Scheduling and Production Planning month. Join us as our hosts Tom Stewart and Liz Trotter speak with experts in the industry with a focus on Scheduling and Production Planning. You won’t want to miss the conversations to come, so be sure to tune in Live, but if you can’t make the live show, or you want to catch up on previous episodes, be sure to search “Smart Business Moves” anywhere you listen to Podcasts. 
Christopher Schwab is Founder and CEO of InoVA Local, Founder and CEO of Think Maids, and of Schwab Consulting, to name a few. Primarily, he helps local business owners get unstuck by rebuilding their business' foundation and providing trained virtual office assistants who can help manage their day-to-day. At InoVA Local, they have helped scale many local businesses to 7-figures in revenue. Chris is joining us on Smart Business Moves to talk about a framework he is working on to ensure his and others' cleaning companies are well-prepared for the next recession. This topic is top-of-mind for a lot of business owners, you will not want to miss this conversation.Christopher Schwab is our Wednesday (July 13) guest on Smart Business Moves. Each Wednesday, hosts Tom Stewart and Liz Trotter speak with experts in the industry on a variety of relevant topics. Be sure to tune in Live this Wednesday, July 13th, at 5 PM EST. If you miss it, or you want to catch up on previous episodes,  you can now search "Smart Business Moves" anywhere you listen to Podcasts.
Gosia Baran and RJ Patel are our Wednesday (July 6) guests on Smart Business Moves. It’s a brand new month, which means we have a brand new topic to discuss! July is Scheduling and Production Planning month. Join us as our hosts Tom Stewart and Liz Trotter speak with experts in the industry with a focus on Scheduling and Production Planning. You won’t want to miss the conversations to come, so be sure to tune in Live, but if you can’t make the live show, or you want to catch up on previous episodes, be sure to search “Smart Business Moves” anywhere you listen to Podcasts. For our first show of the month, we are lucky enough to be joined by two guests: Gosia Baran and RJ Patel. Gosia is President and Owner of Helping Hands Cleaning Services in Illinois and has been since 2001. Rj Patel is Founder, Owner, and VP of Business Development at PCT Clean, founded in 2003 in Georgia. These two people have at least 20 years of experience in the residential cleaning industry, so be sure to tune in to access their expertise. Gosia and RJ will be here speaking on the ARCSI Road Show Launch, for more information or to register for the event, follow this link: https://bit.ly/3Rrf8We
Riley had had an entrepreneurial spirit from a young age; he started his first business when he was just 13 years old. At that point in time, he had an auto detailing business. It didn't take long for him to start thinking about the software business, just about a year later he started taking online courses that taught him to program. In 2018, he founded ScheduleTalk and began learning how to grow and operate a SaaS business, and in 2019 he founded RocketThruster. RocketThruster is a web design service created to help local business owners launch their websites. They also specialize in web hosting and SEO. Riley Pototschnik is our Wednesday (June 29th) guest on Smart Business Moves.  June is Marketing & Sales Month on Smart Business Moves and for each show, we will be speaking with professionals in the industry to get their input on what successful Marketing and Sales Strategies look like. These are valuable conversations that you won't want to miss, so be sure to tune in live! If you can't make our live show, you can now search "Smart Business Moves" anywhere you download podcasts and listen there.
For more than 25 years, Angela Brown owned and operated one of the largest independently owned cleaning companies in the Carolinas. Her specialty lies in systems that let you work smart, not hard while generating consistent bottom-line results. Her common-sense approach mixed with strategy skyrockets cleaning companies past their competition even in saturated markets. Since 2016, she's been training and consulting full-time with clients in 31 countries and millions in revenue. She is the founder of Savvy Cleaner Training for house cleaners and maids.She is the author of the book: How to Start Your Own Cleaning Company - available on Amazon. And she is the host of the daily YouTube show and Podcast: Ask a House Cleaner.You can learn more about her at https://savvycleaner.comAngela Brown is our Wednesday (June 22nd) guest on Smart Business Moves.  June is Marketing & Sales Month on Smart Business Moves and for each show, we will be speaking with professiona
Dan is a people-centric leader and business owner who is committed to delivering happiness and restored time through professional services. He specializes in cleaning for health and wellness in residential and commercial spaces. Dan is CEO and Founder of Home Maid Better, a cleaning service in Oklahoma City. On top of this, he also helps many other companies hone in on their marketing strategies and come up with eye-catching tactics to help businesses grow.Dan Smith is our Wednesday (June 15th) guest on Smart Business Moves. June is Marketing & Sales Month on Smart Business Moves and for each show, we will be speaking with professionals in the industry to get their input on what successful Marketing and Sales Strategies look like.
Josh has personally coached over 1,000 business owners over the last ten years.  He has the uncanny ability to see holes and opportunities almost instantly when looking at your business. He has also personally helped create over 100 millionaires and counting.  He is an international and keynote speaker as well as an expert in asymmetrical marketing concepts.He is the absentee owner of a multi-million dollar SaaS software company and owns equity in 7 other successful ventures ranging from local home services, commercial real estate, marketing, and video production. Josh spends most of his time showing his clients how to quickly find millions in hidden revenue using asymmetrical marketing concepts that often go unnoticed by the naked eye.Joshua Latimer is our Wednesday (June 8th) guest on Smart Business Moves.  June is Marketing & Sales Month on Smart Business Moves and for each show, we will be speaking with professionals in the industry to get their input on what successful Marketing and Sales Strategies look like. This week, Liz Trotter will be joined by guest host, Olu Auguste! These are valuable conversations that you won't want to miss, so be sure to tune in live. If you can't make our live show, you can now search "Smart Business Moves" anywhere you download podcasts and listen there.
Libby Garcia-DeLucien is our Wednesday (June 1st) guest on Smart Business Moves.  June is Marketing & Sales Month on Smart Business Moves and for each show, we will be speaking with professionals in the industry to get their input on what successful Marketing and Sales Strategies look like. These are valuable conversations that you won't want to miss, so be sure to tune in live! If you can't make our live show, you can now search "Smart Business Moves" anywhere you download podcasts and listen there.Libby is a wife and mother of 3 beautiful children: 24, 14, and 4 years old. Libby comes from a family business, so being an entrepreneur has always come naturally. Libby is the owner of Organize It, soon to be a 2 Million dollar cleaning and professional organizing company. She is also Co-Founder of WootRecruit, currently serving over 250 companies in 5 different Industries around the World. When she is not working she loves to coach basketball and volunteer in the community.  Tune in Wednesday, June 1st at 5:00 PM EST to hear our conversation with Libby about Marketing and Sales.
Mel Kleiman, president of Humetrics, one of the nation's leading experts on frontline employee hiring and retention. Mel has over 30 years of experience helping companies of all sizes and industries hire and retain STAR employees. He has written five books on the subject that provide practical, common-sense tools, tips, and techniques to help find, interview, hire, and retain great employees. He will give us some of those tools and tips to win the War for Workers so that you can build your bottom line and make going to work every day more fun.Mel Kleiman is our Wednesday, May 25th guest on Smart Business Moves. May is Recruiting Month on Smart Business Moves and I am sure most, if not all, of you are listening to the show because one of the biggest challenges you are facing right now is the unprecedented, ongoing War for Workers. So, imagine what it would be like if you could find, hire, and retain all the STAR employees you need to grow your business and make going to work more fun.  PS: If you are interested, you can order his books on his website, www.humetrics.com
Jason Cupp is a former CEO turned Kolbe Certified growth consultant, team builder and motivational speaker. He travels almost constantly, talking about everything from sales and marketing to crisis management to clients in almost any industry, including extensive work in insurance, legal, health care, technology, and where his career started, the service industry. His knowledge, experience and approachability has put him in front of thousands of people and businesses across North America and Western Europe.Jason Cupp is our Wednesday (May 11th) guest on Smart Business Moves. May is Recruiting Month on Smart Business Moves and for each show, we will be speaking with professionals in the industry to get their take on Best Practices in the Recruiting Process when looking to hire new employees.
Dominique Williams is our Wednesday (May 4th) guest on Smart Business Moves. May is Recruiting Month on Smart Business Moves and for each show, we will be speaking with professionals in the industry to get their take on Best Practices in the Recruiting Process when looking to hire new employees.Dominique Williams is CEO and Founder of C&C Cleaning Services and HireWho. He started C&C Cleaning Services in 2011, so not only does he have 11 years of experience in running a Cleaning Service, but he also has extensive experience in Recruiting because of his other company, HireWho. At HireWho, they understand that choosing the right candidate for the position can be tough, and they're there to help make that process easier.
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