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Lead with Culture

Author: Kate Volman

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A company can only become the best version of itself to the extent that its people are becoming better versions of themselves. What’s the key to making that happen? Building dynamic cultures so people love coming to work and accomplishing great things together.

Hosted by Kate Volman, CEO of Floyd Coaching, Lead with Culture is a show dedicated to exploring how great leaders create workplaces where people can thrive both personally and professionally.

Conversations are inspired by Matthew Kelly's bestselling books The Dream Manager, The Culture Solution, and Off Balance. Guests include incredible leaders as well as Floyd executive coaches sharing stories and providing insights into real strategies used to attract and retain great talent, execute effectively, become better coaches, build teams and grow businesses.

Whether you're a CEO, HR executive, manager, or simply part of a team, this show will help you become a better leader.
48 Episodes
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“Everybody has a personal brand. What do you want yours to be?”Just like culture, your personal brand is being created whether you're intentional about it or not. So, it's vital to think about what your personal brand is and how you want to be perceived by others, especially leaders.In this episode featuring Matthew Kelly, Founder of Floyd Consulting and author of several best-selling books, he and Kate share strategies on building a personal brand that aligns with your values and resonates with those around you. From understanding the power of your personal brand to being intentional about the qualities you want to embody, listen in for practical tips and exercises to help you shape your brand so you can make a lasting impact on those around you.In this episode, you’ll learn:Reflect on the qualities you want to be known for and write them down to help you be more intentional about how you show up every dayAsk people to anonymously share their perception of your brand in the workplace and use the feedback to hone your brandRegularly assess how you are showing up in the world - understanding your own strengths and weaknesses will help you align your actions with your desired imageThings to listen for:[01:30] Reflecting on your personal brand and how people perceive you[03:24] Actively working toward your desired brand[06:30] Ideas for intentional personal branding[10:02] How would others define your brand?Resources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Host & Floyd Coaching:Kate Volman’s LinkedinFloyd Coaching on LinkedinFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram
“Gen Z and Millennials really want to know that they’re making a personal contribution, they want to have a connection, and they really want to be coached.”There’s a new workforce in town and their wants and needs are a lot different than past generation’s.In this episode, Jennifer Fonseca, Senior Coach and Trainer at Floyd Consulting, draws on her extensive background in higher education and experience coaching millennials and Gen Zs to share valuable insights into what truly matters to these individuals in their careers.From the importance of having a sense of contribution and working for a mission they believe in, to the craving for genuine connection and the desire for coaching rather than traditional management, Jennifer provides actionable advice for leaders looking to better understand and support their younger team members. Listen in to discover how to attract and retain top talent by aligning your organization's values with those of millennials and Gen Zs, and learn practical strategies to empower your people to thrive.In this episode, you’ll learn:Instead of solely emphasizing financial benefits, highlight the mission and purpose of your organization, Gen Z and Millennials want to know how their work contributes to a greater causeInstead of always providing answers and advice, empower your team members by asking thought-provoking questions to help them reflect, find their own solutions, and encourage personal growthTo attract and retain top talent, prioritize diversity and inclusion initiatives within your organization, show that you value and embrace different perspectives and backgroundsThings to listen for:[05:26] Why a clear mission and vision are crucial for leaders[12:10] Interesting thoughts on self-improvement[16:56] How younger candidates identify great cultures[18:38] Are your people an asset or a liability?[22:40] Asking questions over offering adviceResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Guest:Jennifer’s LinkedinConnect with the Host & Floyd Coaching:Kate Volman’s LinkedinFloyd Coaching on LinkedinFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram
"The questions that we ask, they change our lives. The questions that we ask ourselves and our team members changes our lives and our businesses.”In today's episode, we're diving into how to improve your team's efficiency with three powerful questions. As leaders, it is our responsibility to help our teams grow and ensure they understand and work towards the organization's mission and vision. But dealing with people can be a challenge, which is why we need to leverage the right practices to better understand our team members and how they work.One powerful tool for staying connected is the quarterly performance review. Listen in as we explore the three essential questions to ask during these reviews to uncover valuable insights into your team's thoughts, working styles, and potential bottlenecks. Get ready to transform your team's productivity and satisfaction as we learn how to improve efficiency.In this episode, you’ll learn:Schedule regular check-ins with your team members to stay connected and provide feedbackCreate an environment where team members feel comfortable expressing their frustrations and concerns to lead to greater productivity and satisfactionEncourage self-reflection and open up a dialogue about strengths and contributions with your people to help them growThings to listen for:[02:34] Why you should have quarterly performance reviews[04:40] How do you feel you add the most value to the team?[06:25] What are three things that cause frustration in your role?[09:30] What are your top three objectives over the next three months?Resources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Host & Floyd Coaching:Kate Volman’s LinkedinFloyd Coaching on LinkedinFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram
In this episode, Scott Monty, an expert in leadership and communication, shares his insights on how self-awareness and empathy play a vital role in effective leadership.Throughout the conversation we explore how leaders, whether at big brands or small businesses, face similar challenges that ultimately come down to how well they can relate to and understand people. Scott emphasizes the importance of understanding what motivates your team members, using impactful storytelling to move them, and building a strong, supportive culture within organizations. Listen in for key takeaways around strong communication and cultivating a people-centered culture.In this episode, you’ll learn:Understand and recognize your own strengths and weaknesses, while also empathizing with the needs and perspectives of your team membersRather than avoiding uncomfortable conversations, address conflicts head-on - express how the conflict is affecting you and focus on finding a resolutionStay well-informed and open to learning to become a more effective and adaptable leaderThings to listen for:[03:23] Relating to people and understanding effective communication[08:58] Leaders toxic lack of trust[14:21] Gaining insight and inspiration from a diverse range of ideas[17:53] Leaders' mistakes in communication and persuasion.[24:34] Allowing room for "negative" emotions[26:31] The importance of empathy, kindness, and honesty[29:49] “Solved by walking”Resources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Guest:Scott’s LinkedinConnect with the Host & Floyd Coaching:Kate Volman’s LinkedinFloyd Coaching on LinkedinFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram
“If busy was a person, would you hang out with it every day? Of course you wouldn't!”Feeling overwhelmed with a never-ending to-do list?In this episode featuring Matthew Kelly, Founder of Floyd Consulting and author of many best-selling books, you’ll discover powerful strategies to prioritize, declutter your mind, and conquer the chaos.We explore the difference between being busy and being productive, and how our mindset affects our ability to feel satisfied and accomplished in our work. Listen in for practical tips for leaders who want to take control of their calendars and focus on what truly matters, ultimately leading to a more productive and fulfilling work life.In this episode, you’ll learn:Take control of your tasks by writing them down and prioritizing what needs to get done immediately, what can wait, and what needs more time and attentionRecognize that being busy doesn't necessarily mean being productive and focus on accomplishing meaningful tasks that align with your goalsIf you have a long-term project or a task that feels overwhelming, break it down into smaller, manageable stepsThings to listen for:[00:59] Shifting your mindset to feel more satisfied at work.[06:38] The prioritize and tackle approach[13:42] How to focus on essential tasksResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram
“You have to be constantly growing your people. On the other hand, you have to make decisions that are based on the mission and in some ways be people blind.”A tough question leaders often grapple with is whether to promote someone within their organization or hire external talent when a role opens up. The answer affects the business’s operation and culture, so there’s a lot hanging in the balance.In this episode, Tony Ferraro, Senior Executive Coach at Floyd Consulting, guides you through how to arrive at an ideal answer to this nuanced question. Listen in to learn key leadership tips to help you manage significant organizational changes confidently.In this episode, you’ll learn:If you answer enough small questions, the answer to your big question will present itselfThere’s a difference between being good at your position and being ready for a leadership positionPeople leaving their roles is a chance to revisit how their position fits into the business’s larger missionThings to listen for:[02:30] Understanding how a role fits your mission[04:22] Why you should ignore the org chart[08:08] The importance of topgrading[10:06] Overcoming the biggest mistake in hiring[13:19] Training team members to become leadersResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Guest:Tony Ferraro’s LinkedInConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram
“When we're feeling left behind, we're focused on all the things haven't done and we forget about all the incredible things we have done.”It’s easy to look at people who, on the outside, seem to have life figured out. They’ve got the car, the house, and the money. But believe it or not, it’s liekly they often feel like they’re lagging behind.It’s something everyone feels, especially now that we’re all sharing snippets of our lives online.In this episode, our host Kate Volman discusses five ways you can overcome the feeling that you’re behind in life. Listen in and discover you already have so much to be grateful for and that you deserve to celebrate the progress you’ve made.In this episode, you’ll learn:Your past accomplishments are proof that you’re much farther in life than you thinkWriting down where you currently are and where you want to be clarifies what you have to do to realize your dreamsWhile there’s nothing wrong with loving and believing in your dreams, take stock of your day-to-day progress as you strive for moreThings to listen for:[00:20] Everyone feels left behind at some point[02:02] Creating your victory vault[04:37] Documenting your dream life[05:24] Identifying the gaps between today and your dream lifeResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram
“Culture is what makes people want to be in your organization and motivates your team.”Great teams don’t happen by accident. With over 30 years in the sales industry, Greta Schulz, President of Schulz Business SELLutions, knows what to look for in hiring a salesperson and how to nurture and coach them to become exceptional.In this episode, Greta shares what she’s learned from her decades-worth of experience in sales about the impact of culture on a team, from shedding the common notion that great salespeople are born to having more efficient and effective sales discussions. Along the way, you’ll learn the key traits to look for when hiring talented people—and their resume doesn’t always tell you the full story.In this episode, you’ll learnNo matter what good skills someone is born with, if they don’t practice and learn to go from good to great, they won’t be as successful as those that doYou need to look past a candidate’s resume for key characteristics to really tell if they’re a good fit for your organizationYou can't motivate anybody to do anything, but you can give them an opportunity to motivate themselvesThings to listen for:[02:53] Defining company culture[05:08] How coaching has changed in recent years[08:40] What makes a great salesperson[18:21] Pain points for CEOs in hiring[21:30] Understanding what is and isn’t in your control[23:32] The importance of self-belief[31:27] Why silence works in salesResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Guest:Greta Schulz’s LinkedInConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram
“Writing is one of the most powerful, fruitful, and simple expressions of generativity.”In this episode, featuring Matthew Kelly, Founder of Floyd Consulting and author of over thirty books, we’re discussing why everyone should write - even when getting published isn’t the end goal.The act of writing, be it journaling or jotting a hand written note to a friend, comes with an array of benefits you may not realize. Listen in to hear our host, Kate Volman, shed light on the transformative power of writing and how it can positively impact you both personally and professionally. Along the way you’ll be inspired to start a writing practice of your own that can bring clarity to your life.In this episode, you’ll learn:How to bring back the lost art of the handwritten letterWhy keeping a journal brings clarity to your lifeWhat a dream book can do for your journey to achieving your dreamsThings to listen for:[00:43] What’s wrong with “You should write a book”[02:29] The impact of journaling[03:13] Starting a dream book[05:05] The therapeutic value of writingResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram
“Accountability starts with you. Are you modeling these aspects of accountability that you expect from other people?”One of the biggest pain points for leaders is their people not doing the work that is expected of them. So what’s the roadblock there, more of than not? A lack of accountability.In this episode, Michele Marquis, Senior Executive Coach at Floyd Consulting, outlines four accountability killers and the strategies to stop practicing them. Michele highlights the love-hate relationship people have with accountability, and why it is crucial in achieving our goals. Through open dialogue and taking action based on feedback, leaders can create a culture where team members feel valued and heard. Listen in learn more about accountability, creating a positive culture, and leading by example.Resources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Guest:Michele Marquis’ LinkedInConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram
“How intentional are you about taking action on the things that you’ve learned?”Enriching your mind is essential to growth. But are you actually doing anything with all the knowledge you acquire? So many people feel frustrated about how, despite all the books, podcasts, and talks they’ve consumed, they’re still feeling stuck.In this episode of Lead with Culture, Kate Volman, CEO of Floyd Consulting, poses a challenge: Take that next step. Make a move. It might be uncomfortable, but it’ll be worth it. Listen to discover how falling forward might just be what you lack in your growth journey.In this episode, you’ll learn:When you feel like your growth has reached a plateau, it might mean you’re avoiding taking the next stepNo amount of educational content will replace real world experienceDiscomfort doesn’t mean something is bad for you - to expand your comfort zone, you need to step outside of itThings to listen for:[02:02] Why failure is both vital and compelling[03:36] The Dream Manager personal rating system[04:50] Kate’s personal story of growth[06:36] Finding areas of your life to grow in[08:41] Kate’s challenge for youResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram
“Helping people live their dreams is the best job.”In this episode, we dive into the extraordinary role of a Dream Manager with guest Mattie Riley. Mattie shares her experiences and insights as a certified Dream Manager at Lighthouse Behavioral Wellness Centers, where she helps team members achieve their dreams and build a culture of passion and excitement.With practical tips and real-life examples, this episode provides valuable inspiration for business leaders who want to empower their teams and see measurable results. Join us as we explore the power of dreaming and creating a culture where everyone thrives.In this episode, you’ll learn:By providing support and holding individuals accountable, they are more likely to take action towards their goals. Incorporate systems to track progress and provide encouragement along the way.The use of tools like the rhythm of life scorecard can help team members become more self-aware and understand how different aspects of their lives are interconnected. By encouraging regular reflection, individuals can make more informed decisions and better understand their own needs and goals.The impact of the Dream Manager program extended beyond the workplace. Encourage team members to share their experiences and learnings with family and friends, creating a ripple effect of dreaming and positive change in their personal lives as well.Things to listen for:[02:26] What’s surprising about being a Dream Manager[05:41] Understanding the Rhythm of Life scorecard[08:54] How others have achieved their dreams through the program[10:04] Why the program accelerates dream attainment[12:09] What dreams can do for people’s confidence[13:56] What the Dream Manager certification program is like[19:25] Advice for people considering becoming a Dream Manager[20:03] The effect of dream storms[22:32] Overcoming tragedies through the Dream Manager programResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram
“What are the next right steps that you can take towards building a deeper, more satisfied life both personally and professionally?”In this episode, featuring Matthew Kelly, Founder of Floyd Consulting and author of The Culture Solution along with other best-selling books, host Kate Volman dives into the much discussed concept of work-life balance.As you listen, you'll discover why balance is a myth and satisfaction is the key to a fulfilling life. Tune in to learn how to assess your personal and professional satisfaction with a simple score, and gain practical tips for increasing satisfaction in both areas. Whether you're a business leader striving to create a positive work environment or an individual looking for ways to enhance your own life, this episode will provide valuable insights and actionable steps to help you achieve work-life satisfaction.In this episode, you’ll learn:By regularly assessing your satisfaction, you become more aware of where you are and can take steps to improveConsider keeping a journal to track your feelings, activities, and thoughts related to your satisfaction score to help you gain clarity and identify areas for growthRather than viewing dissatisfaction as a negative experience, see it as a signal for change and improvementThings to listen for:[00:36] Busting the work-life balance myth[02:18] Measuring personal and professional satisfaction[04:23] Understanding your baseline[06:09] Leveraging the Five Minute Journal[08:10] Taking control of your dayResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram
"Cultivating a clear culture is the only way to get a group of people together working towards a common mission.”In this episode, Tony Ferraro, Senior Executive Coach at Floyd Consulting, joins us to challenge the premise of culture and how it impacts success through the lens of a professional football coach’s winning leadership strategy.Listen in as we explore how Deion Sanders’s ability to challenge conventional definitions of culture allowed him to recruit and coach a team of winners. Along the way, you’ll rediscover the fundamentals of building a championship team as we discuss the importance of aligning people's attitudes with the desired culture.In this episode, you’ll learn:When faced with questions or assumptions about culture, challenge them to ensure that you're approaching the topic with an open mind and understandingUnderstand that culture is not just about perks, but it encompasses the systems, expectations, behaviors, and beliefs that shape an organization's mission and how people feel when working towards itHaving a clear mission and goal is crucial for creating a winning culture. Ensure that everyone on your team is aligned and working towards a common objectiveThings to listen for:[02:57] Challenging assumptions to form culture[08:27] Deion Sanders’s winning mindset[09:43] Communicating clearly and avoiding assumptions[19:24] The power of analytics and data for performance measurement[21:52] Being a coach vs a manager[26:15] How to expand your horizons by consuming diverse contentResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Guest:Tony Ferraro’s LinkedInConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram
“We have to believe in our dreams so much that other people's opinions become irrelevant.”One of the biggest obstacles that holds us back in our leadership journey is caring too much about what others think. We've all been there, worrying about how our decisions will be perceived or fearing criticism from others. We want to inspire you to break free from this mindset and embrace the confidence to pursue your dreams.In this episode, we'll explore three powerful ways to stop caring what others think and start living life on your own terms. Listen in if you're ready to unleash your full potential and create the impact you've always dreamed of.In this episode, you’ll learn:When you are confident in what you are pursuing, other people's opinions become irrelevantThe fear of judgment or criticism from others is often unwarranted because most people are too preoccupied with their own priorities to pay extensive attention to what you are doingSeek out a supportive network of dreamers and doers who understand the challenges and obstacles that come with pursuing your dreamsThings to listen for:[01:03] Tips for not caring what others think[03:23] Focusing on your own dreams and ignoring critics[07:03] Chasing your dreams and investing in your personal growthResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram
“The hardest expectations to manage are the ones you don't know about.”In this episode featuring Matthew Kelly, Founder of Floyd Consulting and author of The Culture Solution along with other best-selling books, we dive deep into an essential principle of building a dynamic culture. Join us as we explore the power of clear expectations and the impact they have on your ability to coach and engage your team.As business leaders, we often face challenges when it comes to effectively coaching our people. How do we know what actions to take? How can we improve our ability to guide and inspire? The answer lies in the often-overlooked practice of setting and communicating clear expectations.Discover how a lack of expectations can create an "expectations gap" that undermines trust, breeds frustration, and limits growth. Learn the art of clarifying expectations in your relationships, both in the workplace and at home. Understand why leaders must ensure that their team knows what is expected of them, fostering a more harmonious and productive environment.Tune in now and unlock the secrets to becoming a better leader, as we lead with culture and build stronger, more impactful organizations.In this episode, you’ll learn:By letting people know what you expect from them, you can avoid the dreaded expectations gap that leads to disappointment and frustrationWhether it's through conversations or written documentation, be clear about what is expected to reduce anxiety and stress among your teamInstead of micromanaging every process, concentrate on the end result to allow your team the freedom to showcase their skills and creativityThings to listen for:[01:03] The fifth immutable principle of a dynamic culture[05:29] The hardest expectations to manage[07:48] Reducing anxiety and stress through clarity[08:33] Focusing on the outcome not the detailsResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram
“When the leader gets better, everyone else gets better too.”When the pandemic hit, it threw Jessica Pfau, CEO of Lighthouse Behavioral Wellness Centers, for a loop like so many of us. The problem was that she didn’t know who to approach with her problems; her husband didn’t understand the context, and her employees looked to her to direct the company. That’s where a coach helped.In this episode, she talks about why leaders need that third-party perspective that only coaches can offer. Along the way, you’ll learn how coaches help employees value their work more and remind you to focus on the things that are essential to you.In this episode, you’ll learnCoaches provide an objective perspective that leaders will find invaluable to make better decisionsWhen leaders get better, the company gets better tooCoaches guide you but they’re also on the sidelines cheering for youThings to listen for:[4:50] The value of 1:1 coaching sessions[6:00] What makes a coach’s objectivity so important[9:40] Dealing with tough questions as a leader[12:16] The safe space coaches provide[16:51] Reminding yourself of your dreams[22:05] Measuring the ROI of coachingResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Guest:Jessica’s LinkedInConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram
Customers will never love a company until the employees love it first. - Simon SinekFor many companies, their mission, vision, and values are nice things to write on the wall to let customers know their business has direction and culture. But if your team members don’t believe in them—or even remember them—how will your clients?In this episode of Lead with Culture, Michele Marquis, Senior Executive Coach at Floyd Consulting, walks through key questions you should answer to write more impactful and memorable mission, vision, and value statements. Listen in for strategic action items you can implement today to refresh and refine the foundational ideas that drive your business and its people.In this episode, you’ll learn:Your vision should be aspirational. What’s your ultimate dream for your company?Your mission should be inspirational. What are steps you can do today to achieve your vision of the future?Your values permeate everything you do. What behaviors do you expect your employees to always exhibit?Things to listen for:[3:26] Why mission, vision, and values are more than “nice-to-haves”[5:24] How to refresh your vision[8:42] How to refresh your mission[16:00] How to refresh your values[18:57] Selecting a handful of company valuesResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Guest:Michele Marquis’ LinkedInConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram
“When you plug winners into an organization, it’s impossible to lose.”Your company culture isn’t just a side-effect of your day-to-day processes. It’s something you can begin developing starting with your first hire.Brian Hess, President and CEO of The Pavement Group, has proved that with the company he's built. If you want your business to succeed, you need to create a company culture that attracts the best of the best.In this episode, he talks about how intentional he is about building a team of winners, building a strong and supportive culture, and valuable leadership lessons he’s learned leading a large business. Along the way, you’ll learn how important it is to understand how employees want to be coached and why hiring problems are actually marketing problems.In this episode, you’ll learn:Work can be fulfilling and enjoyable for you and your kids, as long as there’s a positive and encouraging culture to support itThe best of the best want to grow so if you want them to work for your company, focus on helping them in their growthUnderstand how your employees want to be coached so you can respond to their needs and unlock their best performancesResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Guest:Brian’s LinkedInBrian’s WebsiteBrian’s PodcastConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram
“Coaching is the future of leading people.”In this episode, we’re featuring Matthew Kelly, Founder of Floyd Consulting and author of The Culture Solution along with other best-selling books. Listen in as Matthew shares his ten steps to becoming a coaching leader and emphasizes the importance of reflection in identifying the steps that resonate with you the most.Along the way, we will do a deep dive on the significance of preparation for having difficult conversations and giving intentional feedback to foster employee growth. Tune in to gain a deeper understanding on how to cultivate positive work environments and become a better leader.In this episode, you’ll learn:Communication is key, prepare for difficult conversations and give intentional feedback to help your employees growWork towards creating a coaching culture where coaching becomes a natural and celebrated part of everyday workEncourage and uplift your team members, creating an environment where they feel supported and valued in their personal and professional growthThings to listen for:[01:25] The impact of a coaching culture[02:42] 10 steps to becoming a coaching leader[10:08] Preparing to have difficult conversations[11:35] The power of encouragement and supportResources:Floyd CoachingThe Culture AssessmentMatthew Kelly’s BooksFloyd Coaching’s BlogConnect with the Host & Floyd Coaching:Kate Volman’s LinkedInFloyd Coaching on LinkedInFloyd Consulting on FacebookFloyd Consulting on TwitterFloyd Consulting on YouTubeFloyd Consulting on Instagram
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