Discover
TechTables Podcast

TechTables Podcast
Author: Joe Toste
Subscribed: 1Played: 13Subscribe
Share
© Levity Media LLC
Description
Welcome to the TechTables Podcast, featuring human-centric stories from C-level technology leaders. Hosted by Joe Toste, you'll gain valuable insights on current issues and challenges faced by top leaders.
Through interviews, speaking engagements, and live podcast tour events, we unite CIOs, CTOs, CISOs, and technology leaders in fostering collaboration and meaningful connections in the ever-evolving technology landscape.
Through interviews, speaking engagements, and live podcast tour events, we unite CIOs, CTOs, CISOs, and technology leaders in fostering collaboration and meaningful connections in the ever-evolving technology landscape.
66 Episodes
Reverse
Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 2 of 5.📬 Subscribe to the newsletter---Brad Oswald is the customer success manager at Florida Digital Service. In this episode, Brad unpacks why he pivoted careers to serve partners with a “get out of the office” approach centered on empathetic listening, disciplined systems, and relationship building over simplistic adoption metrics.Connect with Brad: https://www.linkedin.com/in/brad-oswald-9380b493/In this episode, you’ll learn:01:52 - From Chasing Commissions to Pursuing Purpose: Why Brad Shifted Careers03:22 - The Startup Pitch that Convinced Brad to Join the Mission04:52 - What to Look For When Hiring a Relationship-Focused Role06:31 - Walking the Tightrope of Assertive Empathy with Partners08:36 - Why Leading With Empathy is a Game-Changer10:10 - Ditching Sales Quotas: How to Scorecard Lasting Partner Success14:11 - What Jocko Willink Taught Brad About Unlocking Potential16:14 - The Moment Our Perspective Fundamentally Shifted: Getting Out of the Office⭐️ Leave a ReviewIf you enjoy listening to the podcast, please leave a 5-star review on Apple Podcasts and let us know who you want to see next on the podcast in your review. Thanks!You can also Tweet us on @thejoetoste and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website https://www.techtables.com/
Welcome to our TechTables' Team Spotlight Series, where we spotlight innovative teams and unpack the human stories behind their digital transformations. This limited 5-part series was live from Tallahassee at the Florida Digital Service earlier this year (2023). This is Part 1 of 5.--- Candace Wynn is the Cyber Community Ops Manager and Warren Sponholtz is the Deputy State CISO at Florida Digital Service. They discuss how Florida is taking steps to improve cybersecurity through grants, incident response, and community building.Connect with Candace: https://www.linkedin.com/in/candacemwynn/Connect with Warren: https://www.linkedin.com/in/warren-sponholtz/In this episode, you’ll learn:• About the $30 million Cybersecurity Grant Program to help local communities improve cyber resilience • How Florida Digital Service acts as a security operations center to help agencies respond faster to cyber incidents• Why cybersecurity works best as a team sport • How Candace is connecting Florida’s cyber community through working groups and events• The key role empathy and relationship-building play in statewide collaboration• Warren’s perspective on Candace’s strengths in organizing the Cyber Advisory Council• Advice for CIOs and CISOs looking to develop stronger cyber communitiesTimestamps00:00 - Introducing Warren & Candace 02:30 - Florida’s $30 million cyber grant program05:00 - Warren on the importance of cyber collaboration 07:26 - Candace’s background before community building10:35 - Warren highlights Candace's strengths13:15 - Candace discusses the Cyber Advisory Council18:00 - Connecting agencies through working groups 22:28 - Building empathy and trust with stakeholders25:17 - Candace’s statewide outreach to locals⭐️ Leave a ReviewIf you enjoy listening to the podcast, please leave a 5-star review on Apple Podcasts and let us know who you want to see next on the podcast in your review. Thanks!You can also Tweet us on @thejoetoste and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏📬 Subscribe to the newsletter🔗 Connect with TechTablesLinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website https://www.techtables.com/
Featuring Dr. Joe Way, Director of Learning Environments, University of Southern California🌟 "The more we can say, 'Here's why you're going to come and pay that [tuition],' because we can actually prepare you for the workforce, the more we can give that direct adaptation from classroom to workforce." ~ Joe Way🔗 Connect with Joe: https://www.linkedin.com/in/josiahway/🎙️ What we cover:04:00 - The Bridge from Classroom to Career: How USC's innovative learning environments prepare students for real-world opportunities.14:00 - Inclusivity in Learning: Transcriptions, recorded classes, and AI-assisted education16:00 - Teaching Tools for Tomorrow: Adapting to the evolving educational landscape with new technologies.19:00 - Digital Creative Lab Magic: Exploring the wonders of video games, holograms, and digital art in education.27:00 - Engagement in Education: The shift towards more interactive and collaborative learning experiences.⭐️ Leave a ReviewIf you enjoy listening to the podcast, please leave a 5-star review on Apple Podcasts and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on @thejoetoste and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website https://www.techtables.com/#edtech #highereducation #usc
🎙️ Featuring Barbie Robinson, Executive Director at Harris County Public Health🔗 Connect with Barbie: https://www.linkedin.com/in/barbie-robinson-146ab615/"Collaboration without true integration really is just another form of fragmentation." 🔥🔥🔥 ~Barbie RobinsonIn this episode of The Public Sector Show by TechTables, Barbie shares her public health journey across federal and county levels. Starting with the "ACCESS" initiative, a holistic care coordination model, Barbie shows us how technology is tackling the social safety net needs within local government and beyond. Don't miss this discussion on the future of public health and the role of technology, including:🎙️ Holistic Care Coordination through ACCESS: Accessing Coordinated Care and Empowering Self-Sufficiency🎙️ The Triple Aim Approach to breaking silos in public health🎙️ Case Study: Technology's impact on vector-borne illnesses 🎙️ Harris County's Black Maternal Health Cohort program🎙️ How to change lives by meeting people where they are at🎙️Standardizing Data Systems: Looking ahead to 2024🎙️ And more!If you liked this episode, check out Carolyn Staats, Director of Innovation, Information Systems Department Sonoma County's episod: https://techtables.com/episode/ep115-interview-with-carolyn-staats-director-of-innovation-information-systems-department-sonoma-county⭐️ *Leave a Review*If you enjoy listening to the podcast, please leave a 5-star review on Apple Podcasts and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on @thejoetoste and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 *Connect with TechTables*LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website https://www.techtables.com/
Featuring Roosevelt Sawyer Jr., CIO, Florida Office of State Courts Administrator🔗 Connect with Roosevelt: https://www.linkedin.com/in/roosevelt-sawyer-jr-7252362/"Blending those [private and public sector experiences] together... hiring what we have, employees that have that experience from the private sector also employees that have worked in the public sector- it brings a more robust conversation in the room." ~ Roosevelt Sawyer Jr on a blended workforceCourt is in session! On this episode of The Public Sector Show by TechTables, we sit down with Roosevelt Sawyer Jr., CIO for the Florida Office of State Courts Administrator. Roosevelt walks us through his agency's methodical approach to aligning cybersecurity with business goals, plans to infuse more fun into team recruitment and onboarding processes, and new projects on the horizon, including:🎙️ Recruiting and onboarding challenges and wins🎙️ Generative AI (ChatGPT) and its potential judiciary applications🎙️ Team building: Synergizing private and public sector backgrounds🎙️ Training, tools, and projects to advance the state court system's cybersecurity stance🎙️ How to engage business users with new technologies without hindering operations🎙️ The future of passwords🎙️ And more!⭐️ Leave a ReviewIf you enjoy listening to the podcast, please leave a 5-star review on Apple Podcasts and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on @thejoetoste and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🔗 Connect with TechTablesLinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website https://www.techtables.com/
Show Notes“We can talk about all the great things we want to do. We can talk about how we leverage technology for all these outcomes. In the end, you have to deliver. That's what matters.” ~Richard McHattie🔗 Connect with Richard: https://www.linkedin.com/in/richard-mchattie-42602a5/“Our primary responsibility is you've got to secure the enterprise. And without that, you know, not much else matters.” ~ Richard McHattieOn this episode of The Public Sector Show by TechTables, we sit down with Richard McHattie, CIO for Maricopa County. From working in his parents' RFID startup, pioneering implantable microchips for pets, to his current role as the CIO of one of the largest counties in the US, Richard shares the challenges, triumphs, and unexpected turns that shaped his path in technology, leadership, and public service, including:🎙️ Perspectives on securing the enterprise, data priorities, and the ongoing journey of digital government transformation in Maricopa County🎙️ Know your “why:” How work ethic follows passion for the mission🎙️ Hands-on leadership and the entrepreneurial mindset advantage 🎙️ Improving customer experience through entrepreneurial initiatives in AI, conversational AI, and robotic process automation🎙️ How to collaborate with early-stage startups, break down barriers in procurement, and foster a culture of innovation🎙️ Q&A questions from Montana CIO Kevin Gilbertson and fmr. Florida CIO Jamie Grant🎙️ And more!⭐️ Leave a ReviewIf you enjoy listening to the podcast, please leave a 5-star review on Apple Podcasts and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on @thejoetoste and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website https://www.techtables.com/
Show Notes🔗 Connect with Bert: https://www.linkedin.com/in/bert-quarfordt/On this episode of The Public Sector Show by TechTables, we sit down with Bert Quarfordt, Deputy CIO for IT Infrastructure at the City of Houston.Bert shares his journey from a private-sector IT career to public service and discusses the challenges and pressures of managing infrastructure in the public sector. Drawing upon his love of sports, Bert dives into the importance of team dynamics, collaboration, and communication in resolving critical issues, including:🎙️ Bert's 33-year career in IT🎙️ How private and public sectors handle infrastructure outages🎙️ How to develop a presentation mindset🎙️ The value of practice, preparation, and consistency in long-term success🎙️ How to manage emotions and team dynamics during critical projects🎙️ Transforming city infrastructure: Houston’s game-changing projects⭐️ Leave a ReviewIf you enjoy listening to the podcast, please leave a 5-star review on Apple Podcasts and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on @thejoetoste and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website https://www.techtables.com/
Show Notes🔗 Connect with Craig: https://www.linkedin.com/in/craig-hopkins/🎙 About the episodeLeadership Eclipsers: Leaders who put themselves in the path of their teams, eclipsing their efforts and blocking credit for their input. If you have ever worked with a team leader like this, you know firsthand the void felt by everyone else standing “behind.”As the 2023 “Ring of Fire” Solar Eclipse makes its way across a good portion of the US in October, we discovered that the moon is less than 1/400th of the size of the sun, and yet for a brief few minutes, appears to cover the sun in its entirety. Likewise, a “leadership eclipser” is one person taking credit for, and blocking out, an entire team of dozens, hundreds, or even more team members. So how can you be less of a solar-eclipse leader and become more effective at building up a team culture that is known for reflecting the efforts of one another?As the solar eclipse gives us a moment to pause, we were reminded about our fantastic talk with Craig Hopkins on his reflections and experiences with both the good and the “needs-improvement” styles of leadership. And how, as an individual, your behavior shapes your character, but within a group, such as a team, the collection of individual characters forms the team's culture. This culture, in turn, becomes the foundation for the larger organization's culture. So good was our talk, in fact, that we had to come back to record a part two just to get all of Craig’s sage learnings in, including:* Begin by modeling a heart of Servant Leadership* The concept of humility and bringing others up is a fundamental aspect of leadership* How serving in the Coast Guard helped Craig learn how to transition from valuing individual accolades to being part of something greater* Leveraging the principles from "Team of Teams" to create a collaborative spiderweb structure for effective communication and collaboration* The role of accountability in building a culture of trust and collaboration* Why Craig dislikes the term “digital workforce”* and more!We can’t wait to hear from Craig again at our upcoming GovTech IT & Leadership Summit in San Antonio! Check out the links above if you haven’t already, as we have some “Ring of Fire”- worthy roundtable discussions lined up that you can only get if you’re there. 🤝 And a big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at joe@techtables.com.⭐️ Leave a ReviewIf you enjoy listening to the podcast, please leave a 5-star review on Apple Podcasts and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on @thejoetoste and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website https://www.techtables.com/Episode originally recorded, April 2021
Show Notes🔗 Connect with Jane: https://www.linkedin.com/in/jane-w-3670b325/🎙 About the EpisodeOn this episode of The Public Sector Show by TechTables with Jane Wu, Deputy Director for Data Privacy and Business Operations at the City of Houston, we learn how to walk the tightrope of balancing convenience and privacy concerns with the latest trends in technology.Jane takes us along her journey from computer science major to biomedical science to law before deep diving into the world of data privacy and the delicate yet important balance between innovation and safeguarding data. How does generative AI, such as GPT-3, present both convenience and privacy concerns? How can we best manage personal data in an era of rapid technological progress?Listen in for Jane’s thoughts on: * Privacy concerns with generative AI* Looking beyond jurisdictions for best practices* Crafting language and contracts* Top do’s and don’ts for vendor partners* How to balance privacy and innovation* Best advice for future IT professionals and more!⭐️ Leave a ReviewIf you enjoy listening to the podcast, please leave a 5-star review on Apple Podcasts and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on @thejoetoste and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website https://www.techtables.com/
Show NotesFeaturing Lt Col. Chris Winnek, Commander, 102nd Information Ops Battalion & Cyber Operations Chief at the Texas Military Dept., and Chris Humphreys, Texas State Cybersecurity Council"This is NOT the new normal to have people stealing your data and using it. We have to fight against that." - Chris Winnek🔗 Connect with Chris W: https://www.linkedin.com/in/chris-winnek-a1388167/🔗 Connect with Chris H: https://www.linkedin.com/in/christopher-humphreys-5a563019/🎙 About the episodeCybersecurity is no game. Running drills for attacks can mean the difference between failure and success when the time clock buzzes and it’s game on. Chris and Chris coach us through some complicated cybersecurity plays, and the resources available to build a strong defense against potential threats, including:
Their experiences in the military and how it has influenced their work in cybersecurity
How prioritizing cybersecurity helps maintain public trust in a world where data is the most valuable commodity
The need for relationship-building in the sector, especially in the face of natural disasters or other crises
How to go beyond regulatory compliance to implement robust cybersecurity practices that work
What is next for protecting the ever-evolving digital landscape
And more!
🎙 Q&A Highlights32:10 Steve Bell, SentinelOne⭐️ Leave a ReviewIf you enjoy listening to the podcast, please leave a 5-star review on Apple Podcasts and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on @thejoetoste and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website https://www.techtables.com/
Show NotesFeaturing Shauna Rogers, CDO, Texas Attorney General, and Celerino Torres, CISO, Texas Attorney General🔗 Connect with Shauna: https://www.linkedin.com/in/shaunarogers2/🔗 Connect with Celerino: https://www.linkedin.com/in/celerino/🎙 About the episodeA favorite part of this Live Podcast Tour in Houston was bringing on someone unplanned who turned out to be a major contributor to the conversations of the day. It’s the beauty of these more intimate events, having the ability to pivot the conversation to what is relevant not two years ago, but that day, in that moment. Listening back to Shauna and Celerino was not unlike catching up with the latest Ahsoka series- between the ebb and flow of one moment as mentor, the next as student- and the importance of being able to stand in either position.So for all the Star Wars fans out there- Celerino we are looking at you- this episode hyperjumps from our sports themes of late into galaxies not-so-far away, of CISO/CDO topics including:
World Between Worlds: Prioritizing the spirit of the law over the word of the law, with security integrated into every aspect of solution architecture
“These are not the droids you’re looking for:” The importance of educating employees about safe technology use
Addressing data governance in the era of AI and chat platforms through legislative mandates and data classification
“Hey, Snips:” The significance of leadership in pushing individuals to achieve their potential
Using gamification as a tool to engage and build culture
“Help Me…You’re My Only Hope:” The challenge of updating security control policies and staying ahead in the evolving technology and governance landscape
And more!
🎙 Q&A Highlights
33:28 Meg Hare, Accenture
35:06 Darrell Tompkins, CIO, Texas Water Development Board
37:55 Mark Kochanski, Snowflake
40:10 Chris Humphreys, Anfield Group
⭐️ Leave a ReviewIf you enjoy listening to the podcast, please leave a 5-star review on Apple Podcasts and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on @thejoetoste and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website https://www.techtables.com/
Show NotesFeaturing Ryan Murray, State CISO, State of Arizona; Krishna Edathil, CTO/Assistant Commissioner, Texas Higher Ed. Board, and Tim Roemer, ThriveDX President & Fmr. State CISO, State ArizonaWe're all talking to the same people... How do we replicate that out to those other entities and then help give them the resources to do it? ~ Ryan MurrayI'm not the CTO; I'm the Chief Trust Officer... You can achieve [that] through the people and the relationship and then the trust that you build with them. ~ Krishna EdathilI think cybersecurity really starts with the basics... It's about blocking and tackling like the core basics and fundamentals of football. ~ Tim Roemer🔗 Connect with Tim: https://www.linkedin.com/in/tim-roemer-590279192/🔗 Connect with Ryan: https://www.linkedin.com/in/ryan-murray-az/🔗 Connect with Krishna: https://www.linkedin.com/in/krishnaedathil-779333142/As fall gets into swing, we shift this episode’s sports focus to football and its many relevant analogies to the world of cybersecurity. Tim, Ryan, and Krishna share about the commonalities and differences across Arizona and Texas in their cybersecurity stances and plays. Similar to football, the best defensive plays are where every team player knows their gap assignment before the ball is ever snapped. Listen in as we learn about the importance of community and agency collaboration and insights on the best ways to stop the run, including:
The Big Game: Arizona vs. Texas: Plays and Cyber Strategies
Pre-season Training: How to strengthen cybersecurity posture through training and educating team employees to recognize and respond to threats
On the Field: Why the best defensive schemes often include the ability to shift from one front to another
Boosters Club: The importance of building trust among stakeholders, including public and private sector entities
Next Season’s Draft Picks: How new team members bring fresh perspectives and the ability to innovate quickly, potentially accelerating technology adoption and modernization efforts
And more!
🎙 Q&A Highlights
29:05 Meg Hare, Accenture
30:58 Chris Humphreys, The Anfield Group
⭐️ Leave a ReviewIf you enjoy listening to the podcast, please leave a 5-star review on Apple Podcasts and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on @thejoetoste and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🔗 Connect with TechTablesLinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website https://www.techtables.com/
Show Notes🔗 Connect with Sindhu: https://www.linkedin.com/in/sindhumenon/🎙 About the episodeIt was the end of an incredible but long day of interviews at our Houston Live Podcast Tour, and we were thrilled to end on a quiet but powerful note with this episode. The room was packed to standing room only as Sindhu’s team drove across town to support their team captain, and it was obvious the admiration went both ways. Join us as we tap into Sindhu’s wisdom and experience on topics including:There's no one-size-fits-all solution to the broadband access challenge; the complexity requires innovative and collaborative public and private partnershipsHow to create team unity by aligning individual career goals with your organization's initiativesAnticipating challenges, such as natural disasters or incidents, that require coordinated regional response effortsEmpowering your team to balance work responsibilities with personal/family commitments for higher productivity and commitment to their rolesHarris County's Transformation InitiativesAnd more!🎙 Q&A Highlights17:49 - Steven Gooch, Brooksource19:42 - Kapil Nagal, Nagarro21:03 - Chris Winnek, Texas Military Department22:34 - Chris Newport, Accenture⭐️ Leave a ReviewIf you enjoy listening to the podcast, please leave a 5-star review on Apple Podcasts and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on @thejoetoste and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website https://www.techtables.com/
Show NotesFeaturing John Fowler, CIO, and Kenny Wright, Chief Process Improvement Officer at the Texas Department of Licensing & Regulation, and Darrell Tompkins, CIO, Texas Water Development Board🔗 Connect with John: https://www.linkedin.com/in/john-fowler-1182926b/🔗 Connect with Kenny: https://www.linkedin.com/in/kenny-wright-a50990a3/🔗 Connect with Darrell: https://www.linkedin.com/in/darrell-tompkins-0992132/🎙 About the episodeIn honor of our Live Podcast Tour taking place during the NCAA Final Four Tournament in Houston, we were curious about whether, like Tournament-winning coaches, CIOs also have go-to plays and strategies to help them win in the technology end-user service game. John, Kenny, and Darrell opened up their playbooks to share with our listeners a bit about how they coach their teams to best serve their communities of reach, including:
The tip-off: Customer-Centric Approach
Under-the-basket inbound play: Anticipating Customer Needs
“Sub!”: The importance of change management
Half-time locker room talk: Long-Term Vision to win
Full-court press: Vendor Partnership Qualities
And more!
🎙 Q&A Highlights
19:07 Meg Hare, Accenture
22:50 Joe Toste, TechTables
27:59 Kindra Allen, Deloitte
⭐️ Leave a ReviewIf you enjoy listening to the podcast, please leave a 5-star review on Apple Podcasts and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on @thejoetoste and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🔗 Connect with TechTablesLinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website https://www.techtables.com/
Show Notes🔗 Connect with Dr. Chris Mitchell: https://www.linkedin.com/in/christopher-p-m-b4130b168/🔗 Connect with Ryan Murray: https://www.linkedin.com/in/ryan-murray-az/🔗 Connect with Jeremy Deckert: https://www.linkedin.com/in/jeremydeckert/🎙 About the episodeYou have to start with a risk assessment and oh, we're not defending against ghosts, right? - Dr. Chris Mitchell"We don't necessarily need all of this fancy machine learning stuff. It helps us respond to machine-based threats at machine-based time. But when you're not patching those Windows XP machines that still live on your network, when you're not teaching your users and your people about what the threats are that exist out there and how not to click on a phishing email and how to report these things to someone that can do something with them… All that fancy machine learning goes out the window, right? It just doesn't really help." - Ryan MurrayIn this episode, we dive into themes such as leveraging technology to address skill shortages, effective collaboration, intelligence-driven cybersecurity, the importance of investing in cybersecurity, and more, including:* Leveraging AI and ML to Address Cyber Skill Shortages* Effective Collaboration for Strong Cybersecurity* Cybersecurity Intelligence and Threat Analysis* Human-Centric Approach to Cybersecurity* Importance of Collaboration and Support between the Bigs and the Littles: From State to City to Community* Diverse Paths to Enter the Cybersecurity Field: Fostering Creativity and Adaptive Thinking in Cybersecurity* Addressing Misunderstandings and Imposter Syndrome in Cybersecurity* and more!🎙 Q&A Highlights* 22:30 - Lisa Kent, CIO, City of Houston* 23:25 - Summer Xiao, Deputy CIO, City of Houston* 29:13 - Brady Haarmeyer, Nagarro* 31:08 - Todd Lever, Qualtrics⭐️ Leave a ReviewIf you enjoy listening to the podcast, please leave a 5-star review on Apple Podcasts and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on @thejoetoste and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🔗 Connect with TechTablesLinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website https://www.techtables.com/
Show Notes🔗 Connect with Lisa: https://www.linkedin.com/in/lisa-kent-70437bb6/ 🔗 Connect with Summer: https://www.linkedin.com/in/summerxiao/🎙 About the episodeLisa Kent, CIO, and Summer Xiao, Deputy CIO, of the City of Houston, share insights on improving customer experience and creating a culture of empathy in large organizations. They stress the importance of learning from business units and providing them with guidance. They also discuss HR projects and critical vacancies. The speakers touch on resource management and how to handle under-resourced organizations. Finally, they talk about continuity of operations planning and training, including updating continuity plans and conducting exercises.🎙 Q&A Highlights* 25:18 - Meg Hare, Accenture* 26:26 - Chris Newport, Accenture* 28:38 - Chris Winnek, TX Military Department* 33:17 - Kendra Allen, Deloitte* 36:45 - Kapil Nagpal, Nagarro* 40:49 - Eric Carter, Quest* 42:53 - Craig Parker, Loblolly⭐️ Leave a ReviewIf you enjoy listening to the podcast, please leave a 5-star review on Apple Podcasts and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on @thejoetoste and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website https://www.techtables.com/
Show Notes🔗 Connect with Matthew: https://www.linkedin.com/in/matthewjetthall/🎙 About the episodeOn this episode of The Public Sector Show by TechTables, we follow Matthew's journey from investment banking to HigherEd IT as he guides us through the twisty-curvy roads of driving innovation and spearheading transformation strategies in the digital landscape of universities, including: * Matthew's background from Investment Banking to HigherEd * Count Your Costs: The importance of knowing your assets and their costs * Compensation Matters: Creative ways to engage your workforce * Embracing AI: Narrative, Generative, and other AI-driven tools that are reshaping various industries, including education and content creation * The Power of Good People: How to build a capable team that understands their roles to better navigate complex technology landscapes * Assessing Risk: How UCF approaches security by utilizing frameworks such as the NIST Cybersecurity Framework and ISO 31000 to prioritize protection and response strategies, and more! ⭐️ Leave a ReviewIf you enjoy listening to the podcast, please leave a 5-star review on Apple Podcasts and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on @thejoetoste and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🔗 Connect with TechTablesLinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website https://www.techtables.com/
In this episode, Tamecka McKay and Raimundo Rodolfo discuss the game-changing benefits of collaboration in the public sector.From sharing knowledge and information to prioritizing citizen needs, they emphasize the importance of putting people first, even in a rapidly advancing technological landscape.But it's not just about working with your peers in the public sector. Tamecka and Raimundo highlight the value of collaborating with peers in other industries to learn from their experiences and drive innovation.Don't miss out on this insightful conversation that will leave you thinking about the power of collaboration in a whole new way. Subscribe now.Timestamps* [00:00:00] Introduction* [00:10:00] Importance of sharing information in the public sector* [00:10:28] The criticality of focusing on people in the public sector* [00:11:00] Importance of building and investing in relationships* [00:12:00] Collaborating with peers* [00:13:00] The human aspect of government work* [00:14:00] Collaboration between government CIOs and outside industries* [00:15:00] Leveraging podcasts to network with CIOs* [00:15:34] Q&A Jamie Grant, CIO, State of Florida* [00:18:25] Q&A Lacey Elmage, Inspire CIO* [00:19:25] Q&A Jeremy Rodgers, CISO, State of Florida* [00:24:00] Measuring team performance with scorecards* [00:27:15] ConclusionQuotes"Most of our challenges are relatable. How much more can we accomplish by leveraging the power of sharing information, knowledge, sharing, partnerships, relationships Again, starting with people." - Tamecka McKay, CIO, City of Fort Lauderdale"Our most important capital is the human capital." - Raimundo Rodolfo, CIO, City of Coral GablesAnd to support more of our work, become a TechTables+ subscriber today This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com
Shoutout to Lacey Elmange, Executive Director, SouthFloridaCIO at InspireCIO, for introducing us!Interested in attending the San Antonio Live Podcast Tour Experience?Checkout the agenda below:Ready to Register? Email me at joe@techtables.com.🔗 Connect with Frank: https://www.linkedin.com/in/frank-quintana-231b903/🎙 About the episodeJust in time for the NFL season! On this episode of the Public Sector Show by TechTables, we get a sneak peek into Frank's ultimate playbook for building out winning IT teams. Frank leads us from his time helping restructure the IT department for the Miami Dolphins (if you can teach it, you understand it) to his present work at the City of Miami Beach as he coaches us through the importance of sharing the ball and fostering cross-functional teams for effective collaboration, including: * Family influence on team building* Lessons from the Miami Dolphins* Using cross-functionality to break internal barriers* How to hand off the ball for the win* IT successes at Miami Beach and more! 🤝 And a big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at joe@techtables.com.⭐️ Leave a ReviewIf you enjoy listening to the podcast, please leave a 5-star review on Apple Podcasts and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on @thejoetoste and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTablesLinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/Website https://www.techtables.com/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com
🔗 Connect with Anushree: https://www.linkedin.com/in/anushree/🎙 About the EpisodeIn this episode, we explore Anushree's passion for empowerment, health, and taking risks in the realms of technology and government including:* Lessons from The Purple Cow and PepsiCo* Breaking the 12-Hour Workday Cycle for Health and Success* Top Concerns in Child Support and Child Welfare IT today* Technology Transformation Projects: Landing is Mandatory* Empowering Women with Different Backgrounds* How to Get Back Up After Failure* Trailblazing for the Right Reasons* Unlocking Success: Essential Steps for Young Women Entering IT and Government🤝 And a big thank you to our brand partners who keep this podcast free to the listener:Nagarro is a leading provider of digital government services, partnering with state, local, and federal clients on their most strategic technology projects across Digital Services, Legacy Modernization, Case Management, Data & AI, Service Desk, Cyber Security, and more.If you want to meet with Nagarro, one of our preferred, trusted brand partners, email me at joe@techtables.com.⭐️ Leave a ReviewIf you enjoy listening to the podcast, please do leave a 5-star review on Apple Podcasts and let us know in your review who you want to see next on the podcast. Thanks!You can also Tweet us on @thejoetoste and tell us what lessons you learned from the episode so we can thank you personally for tuning in 🙏🙏🔗 Connect with TechTables LinkedIn TechTables https://www.linkedin.com/company/techtables/LinkedIn - Connect with Joe! https://www.linkedin.com/in/jtoste/Twitter https://twitter.com/thejoetosteFollow us on Instagram! https://www.instagram.com/techtablespodcast/ This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit www.techtables.com