The Limitless Leadership Podcast

In this episode, Josh Parnell sits down with Jay Warida, co founder and CEO of Carvis, to discuss AI, automotive repair, and the future of shop operations. Jay shares his background as a mechanical engineer and data scientist at Ford and GM, and explains why AI should be an ally for repair shops. He breaks down how Carvis helps service advisors create customer friendly estimates, improve repair order language, handle objections, and streamline the sales process. He also shares how Carvis entered the automotive industry, grew to more than 150 shops, and continues to build its tools around customer feedback. The conversation closes with Jay’s leadership lessons on taking action, staying aligned with your mission, accountability, and thinking long term.Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today.Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.Learn more about Promotive or start your next search at https://www.gopromotive.com. Timestamps:00:00 AI Assistant Teaser00:28 Podcast Intro and Welcome01:01 Meet Jay and Carvis01:57 Sponsor Break03:25 Jay’s Background in Auto and Data05:01 AI as an Ally, Not an Enemy07:02 Carvis Mission for Shops07:37 Sponsor Break08:46 How Carvis Entered the Industry11:11 What Carvis Does for Advisors12:56 Sales Mode and Objections14:59 Customer Feedback and New Agent16:34 How to Contact Carvis17:14 Leadership and Company Culture20:25 Taking Action Over Fear22:44 Best Mentor Advice24:02 Closing Thanks and Call to Action I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.

In this episode, Josh Parnell sits down with Uwe Kleinschmidt, founder of AutoTech IQ, to talk about AI-powered digital inspections, customer education, AI search, reviews, transparency, and what leadership looks like in an increasingly AI-driven industry. AI isn't just changing how auto repair shops operate. It's changing how customers find you, evaluate you, and decide whether they trust you. One idea stood out: Transparency is the new trust. And leaders can't afford to simply use AI. They need to become AI validators—curious enough to experiment, learn, and know when the technology is actually helping.Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today.Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.Learn more about Promotive or start your next search at https://www.gopromotive.com. Timestamps:00:00 Big Ideas00:25 Intro & Guest Welcome02:24 Sponsor Break03:52 Uwe’s Story & Mission07:06 Sponsor Break08:19 TechAID IQ Explained11:21 Faster Inspections with ProView13:22 DVI, UX & AI Search17:48 Trust & Reviews26:23 Transparency Builds Trust29:56 Becoming AI Validators34:40 AI & Leadership41:38 Best Advice43:31 Wrap-Up & Farewell I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.

In this episode, Josh Parnell interviews former NASCAR driver and Safeway Driving CEO Brad Coleman about the near-crash that changed his life and sparked his passion for road safety. Brad shares his journey from racing to driver education, how a Nationwide Insurance simulator helped him understand the dangers of distracted driving, and how his family eventually took over Safeway Driving.Brad also explains the idea of “slowing down to speed up,” Safeway’s approach to driver education and safety, and why strong leadership comes down to keeping your word, listening, taking action, and owning accountability.Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today.Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.Learn more about Promotive or start your next search at https://www.gopromotive.com. Timestamps:00:00 Near-Miss Wake-Up Call00:31 Podcast Intro01:05 Meet Brad Coleman01:43 Sponsor Breaks03:16 From NASCAR to Driver Education04:00 The Simulator That Sparked Change07:02 Slowing Down to Speed Up09:16 The Reality of Texting and Driving11:33 Distracted Driving Curriculum13:15 Leadership Means Owning It18:43 Franchise Standards and Buy-In24:39 Mentor Advice on Failure27:37 Message to Franchisees30:35 Just Drive: Final Advice31:33 Wrap Up and Farewell  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.

In this episode, Josh Parnell is with Joe Flammer, Account Executive at Broadly and former auto repair marketing professional, about leading through change, embracing feedback, and developing self-awareness. Joe shares how Broadly's evolution into AI-powered tools is helping small businesses improve customer communication and workflow automation, while reflecting on lessons from coaching, faith, and personal growth. The conversation explores navigating uncertainty, overcoming blind spots, emotional regulation, and why intentional leadership starts with knowing yourself.Auto Mastery helps make sure the right customers find you on Google, your team converts those opportunities, and you know exactly what your marketing is producing. Visit https://automastery.com/limitless/ to book a complimentary audit today.Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood. Timestamps:00:00 Know Yourself First00:37 Podcast Welcome01:10 Meet Joe Flammer02:10 Sponsor Break03:40 Joe's Journey to Broadly06:05 Career Path in Automotive Marketing09:12 Navigating Change with Confidence10:24 Faith Over Fear15:42 The Best Leadership Advice Joe Received17:41 Understanding Blind Spots20:07 Emotional Regulation in Leadership22:16 Defining Leadership24:38 Truth Tellers and T-Groups30:46 Receiving Feedback Without Taking It Personally33:35 Where to Connect and Closing Remarks  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.

In this episode, Josh Parnell welcomes Christian Mosley of Auto Mastery to discuss why generating leads is only the beginning of growing an independent auto repair shop. Christian explains how websites, SEO, and Google Ads can bring in potential customers, but shops still need to answer the phone, remove unnecessary friction, and confidently ask for the appointment. Drawing from his experience as a former shop owner, Christian explains how call recordings, transcripts, and data can reveal missed opportunities, capacity problems, and weaknesses in the customer experience. He also shares leadership lessons around one-on-ones, the 1-3-1 problem-solving method, and the importance of inspecting what you expect. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Optimize Labor. Unlock Capacity. For less than $5 a day per technician, improve absorption rate, increase ELR, and give your techs the career pathway that keeps them engaged and in the bay. Book a demo today!  https://meetings.hubspot.com/jen-grimes/demo-meeting?utm_campaign=41778739-Limitless+Leadership&utm_source=Limited+Leadership&utm_medium=LL+referral&uuid=57616c84-28ec-48d0-9a44-7b64074e5d8c Timestamps: 00:00 Lead Generation Reality Check 00:23 Podcast Intro 00:56 Meet Christian Mosley 01:35 Sponsor Break 03:02 What Auto Mastery Does 05:50 From Shop Owner to Marketer 09:49 Data-Driven Call Conversion 14:57 Fixing Phones and Training Teams 18:22 Why Shops Choose Auto Mastery 23:42 Defining Leadership 24:40 Putting Leadership Training Into Practice 29:50 Best Coaching Advice 32:51 Final Wisdom and Contact I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.