The Modern Manager

Your body language at work sends messages before you say a word. A flat face while you listen, a phone on the desk, a slouch in a meeting: your team reads all of it, and it can quietly undercut your intention. Former CNN correspondent Gina London shows how to match your face, posture, and appearance to the values you hold, so you communicate by design instead of by default, without feeling fake.Guest BioFrom Farmland, Indiana, to boardrooms around the world, Gina London has spent her career helping people find their voice. A former CNN correspondent and Emmy-winning journalist, she is founder and CEO of Language of Leadership, Ltd., and advises leaders across nearly 60 countries on communication, leadership, and influence. Gina is an adjunct professor at University College Cork, a columnist for The Irish Independent, and author of Amplify You: How to Power Up Your Connections in an AI World.Conversation Topics(00:00) Why you're never not communicating at work(05:36) Active listening: what your face, phone, and posture say(12:42) Authenticity at work: matching your values to your body language(17:13) What to wear at work: dressing for culture and respect(21:05) Professional appearance: polished, not fake(24:53) A great manager's lesson in psychological safetyConnect with Gina LondonFree guide, Network with Confidence: https://pages.ginalondon.com/network-with-confidenceWebsite: https://ginalondon.comBook: Amplify You: How to Power Up Your Connections in an AI World, available at ginalondon.com, Amazon, and Barnes & NobleLinkedIn: https://ie.linkedin.com/in/ginalondonInstagram: https://www.instagram.com/theginalondonFacebook: https://www.facebook.com/TheGinaLondon/Additional Resources:✨ Read the full transcript: https://docs.google.com/document/d/1cMUKheY93vRvsLJ_B2Y8D1OYuTtVKc3bCHA9O4L6rgg/edit?usp=sharing ✨ Follow me on Instagram: https://www.instagram.com/leadershipwithmamie/✨ Visit my website for more: https://www.themodernmanager.com/✨ Subscribe to my YouTube channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation=1🎓 Build your management skills with our short mini courses for managers: https://www.themodernmanager.com/coursesJoin my newsletter to get episodes delivered directly to your inbox: https://www.themodernmanager.comThe Modern Manager is a leadership podcast that helps you close the gap between knowing what good management is and actually doing it. Follow The Modern Manager on your favorite podcast platform so you never miss an episode!#BodyLanguage #ActiveListening #ExecutivePresence #CommunicationSkills #NonverbalCommunication #Leadership #ManagementTips #PsychologicalSafety #ProfessionalDevelopment

Learning how to delegate without micromanaging starts before you hand anything off. You ask for something that feels perfectly clear, and it comes back reasonable, thoughtful, and not at all what you wanted. The problem usually isn't the other person. It's the details you never said out loud because they felt obvious. Learn the four parts of a successfully done statement, see a real request rewritten, and get specific about the result while leaving the how to your team.🎓 Go deeper with the mini course on delegation: https://themodernmanager.com/successfullydoneConversation Topics(00:00) Why the handoff moment decides what you get back(01:38) Why your delegation feels clear but isn't (the curse of knowledge)(03:59) The four parts of a successfully done statement(05:14) Example: rewriting a vague delegation request(06:06) How to delegate without micromanaging(07:30) How to practice delegating clearly this weekAdditional Resources✨ Read the full transcript: https://docs.google.com/document/d/177GnaN8XmjkrtuDvz5EyV1KVykwnO1sdUr16JdfYqeg/edit?usp=drive_link ✨ Follow me on Instagram: https://www.instagram.com/leadershipwithmamie/✨ Visit my website for more: https://www.themodernmanager.com/✨ Subscribe to my YouTube channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation=1Join my newsletter to get episodes delivered directly to your inbox: https://www.themodernmanager.comThe Modern Manager is a leadership podcast that helps you close the gap between knowing what good management is and actually doing it. Follow The Modern Manager on your favorite podcast platform so you never miss an episode!#HowToDelegate #Delegation #Micromanagement #Leadership #ManagementTips #NewManager #ClearCommunication #TeamProductivity #ModernManager

Want to overcome resistance to change on your team? Start by noticing that the loudest pushback usually isn't the real problem. Hidden resistance often looks like nodding along in the meeting, then quietly sticking to the old way. Expert Tony Chatman explains why change threatens people's sense of identity, how to tell agreement from true buy-in, why the trusted voices on your team matter more than your title, and what AI adoption reveals about the fear of starting over.💌 Get new episodes and one-page takeaways by email: https://www.themodernmanager.comGuest BioFor over two decades, Tony Chatman has delivered keynotes, training, and coaching that help leaders engineer their way through resistance and deliver results when change can't afford to fail. He has spoken to more than 100,000 leaders and teams in over 100 industries. Tony is a TEDx speaker, a certified speaking professional, the author of The Force Multiplier, and the number one expert on engineering results from resistance.Conversation Topics(00:00) Introduction: Why Resistance to Change Is Inevitable(01:14) Why We Resist: Identity, Comfort Zones, and the Military Base Closure Story(06:32) Hidden Resistance: Spotting Fake Buy-In and Preparing for Pushback(12:54) Opinion Leaders: The Secret to Moving Your Team Through Change(18:51) Communicating Through Change: Listen First, Then Show You Heard(23:07) Why People Resist AI Adoption and How Leaders Can Respond(28:58) Closing: A Great Manager and Where to Find TonyKeep Up with Tony ChatmanWebsite: https://tonychatman.comLinkedIn: https://www.linkedin.com/in/tonychatmanYouTube: https://www.youtube.com/@TonyChatmanInstagram: https://instagram.com/tonychatmanspeaksFacebook: https://www.facebook.com/tony.chatman.92Facebook (Business): https://www.facebook.com/tonyblueprintTwitter: https://twitter.com/TonyChatmanAdditional Resources✨ Read the full transcript: https://docs.google.com/document/d/1u6v4XaPR-JMS5FeKT_fgReUUemwg_jmSK0HGIOt8SC0/edit?usp=sharing✨ Follow me on Instagram: https://www.instagram.com/leadershipwithmamie/✨ Visit my website for more: https://www.themodernmanager.com/✨ Subscribe to my YouTube channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation=1Join my newsletter to get episodes delivered directly to your inbox: https://www.themodernmanager.comThe Modern Manager is a leadership podcast that helps you close the gap between knowing what good management is and actually doing it. Follow The Modern Manager on your favorite podcast platform so you never miss an episode!#ResistanceToChange #ChangeManagement #EmployeeBuyIn #Leadership #ManagementTips #TeamLeadership #OrganizationalChange #AIAdoption #WorkplaceCulture #TheModernManager

It's 4:47 on Thursday, the report still isn't in, and the story forming in your head is that they just don't care. But that story is usually wrong, and it's also the easiest one to tell because it means you don't have to look at anything you did. This episode gives you a three-question framework, person, process, promise, to find where a performance problem actually lives before you walk into a feedback conversation assuming the worst.Conversation Topics(00:00) Introduction: Why "They Just Don't Care" Is Usually the Wrong Story(01:33) The Three Places a Performance Problem Can Live: Person, Process, Promise(04:15) Why Managers Default to Blaming the Person(05:15) The Right Order to Diagnose the Problem: Promise, Process, Person(08:15) Turning Accusations Into Questions That Uncover the Truth(10:30) Your Action Step and Final TakeawayAdditional Resources✨ Read the full transcript: https://docs.google.com/document/d/1Rp0C9sRoPtnHWJ5ZZ_ck_GEFjmbxeSD7lNNoUk76v70/edit?usp=sharing✨ Follow me on Instagram: https://www.instagram.com/leadershipwithmamie/✨ Visit my website for more: https://www.themodernmanager.com/✨ Subscribe to my YouTube channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation=1Join my newsletter to get episodes and key takeaways delivered directly to your inbox: https://www.themodernmanager.comGet the feedback minicourse at https://themodernmanager.com/feedbackThe Modern Manager is a leadership podcast that helps you close the gap between knowing what good management is and actually doing it. Follow The Modern Manager on your favorite podcast platform so you never miss an episode!#Leadership #FeedbackCulture #ManagementTips #PerformanceManagement #TeamManagement #WorkplaceCommunication #NewManager #LeadershipDevelopment

Some days, gratitude feels like something for people with calmer inboxes. Someone dropped the ball, you're three meetings deep, and "thank you" is the last thing on your mind. But gratitude that only shows up on easy days never shows up at all. Learn what grateful leadership really looks like, how to appreciate the team member you struggle with, why a pizza party can backfire, and the one question that reveals how each person wants to be recognized.We could all use a bit more gratitude, so this one’s for you.Guest BioTJ Sweet is a keynote speaker, author, executive coach, and host of the Living The Sweet Life podcast. He helps leaders and high performers reconnect with what matters most so they can win at work without losing what matters at home. Through powerful storytelling and practical tools rooted in connection, gratitude, and purpose, TJ has impacted more than 10,000 leaders across 48 countries. His message is simple: connection changes everything.Conversation Topics(00:00) Introduction: Why Gratitude Feels Optional on Hard Days(01:09) What Grateful Leadership Really Means(04:47) How Gratitude Turns Scarcity into Ambition and Abundance(11:50) Navigating Team Members You Struggle to Appreciate(15:17) Building a Culture of Personalized Appreciation(22:30) Taking Your Gratitude Practice to the Next Level(26:47) Closing Stories: Gratitude in Action at Work and HomeAdditional Resources✨ Read the full transcript: https://docs.google.com/document/d/1pWCw68mo2xN5C6-fqN1gdk_g5eXumJzi7QEBSDQUwx0/edit?usp=sharing ✨ Follow me on Instagram: https://www.instagram.com/leadershipwithmamie/✨ Visit my website for more: https://www.themodernmanager.com/✨ Subscribe to my YouTube channel: https://www.youtube.com/channel/UC7jhYz8b16g1SsLia4EhO5w?sub_confirmation=1Keep up with TJ SweetWebsite: https://tjsweet.comLinkedIn: https://www.linkedin.com/in/thetjsweet/Instagram: https://www.instagram.com/thetjsweet/Facebook: https://www.facebook.com/thetjsweetYouTube: https://www.youtube.com/@thetjsweetTikTok: https://www.tiktok.com/@thetjsweetPodcast: Living The Sweet Life with TJ Sweet: https://tjsweet.com/podcasts/Email: [email protected] my newsletter to get episodes and key takeaways delivered directly to your inbox: https://www.themodernmanager.comThe Modern Manager is a leadership podcast that helps you close the gap between knowing what good management is and actually doing it. Follow The Modern Manager on your favorite podcast platform so you never miss an episode!#Leadership #GratefulLeadership #EmployeeAppreciation #WorkplaceCulture #ManagementTips #EmployeeEngagement #TeamCulture #PeopleFirstLeadership #Gratitude #TheModernManager