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Facility Voices

Author: David Trask, National Director, ARC Facilities

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The Facility Voices podcast is brought to you by ARC Facilities – Providing Instant Mobile Access to Building Information for on-the-go Facilities teams. To learn more about our Smart Building Technology for the Built Space, visit arcfacilities.com.

 

Your host is David Trask, National Director and Industry Speaker at ARC Facilities. 

David  brings you  stories from the front lines of Facilities via conversations with Facilities Management leaders from across the nation. You'll hear real-world stories about leadership, coaching, mentorship, a day in the life of, and so much more! 

 

127 Episodes
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What does it take to lead with humility, serve with purpose, and build a team that thrives? In this episode of Facility Voices, Jason Cann, Director of Operations at Pusch Ridge Christian Academy, shares how lessons from military service have shaped his approach to leadership and facilities management. Jason's journey highlights the connection between discipline, adaptability, and servant leadership. Drawing on his military background and his role overseeing campus operations, he explores the...
What does it take to go from digging ditches to leading hospital operations? In this episode of Facility Voices, Jordan Smith, VP & Chief Operations Officer at AdventHealth Riverview, shares his unconventional journey from the skilled trades to the healthcare C-suite. From plumbing and construction to facilities management and executive leadership, Jordan reflects on how hands-on experience, strong relationships, and teamwork shaped his career. Jordan discusses the challenges of opening a...
In this episode of Facility Voices, Nico Viola, Director of Facilities at Holden Forests & Gardens, shares how a childhood spent working alongside his grandfather helped shape a career in construction, project management, and ultimately facilities management. Nico takes listeners behind the scenes of two remarkably different campuses: the Cleveland Botanical Garden and Holden Arboretum. From maintaining complex biome environments and research laboratories to managing rural infrastructure,...
In this episode of Facility Voices, Kim Thompson, Director of Facilities Management at CommonSpirit Health, shares the career journey that took her from architecture and K–12 facilities into the complex, always-on world of healthcare. Kim reflects on how moving from design to facilities changed her perspective, teaching her to think beyond aesthetics and function to the long-term realities of maintaining buildings and supporting the people inside them. She discusses the unique demands of heal...
In this episode of Facility Voices, Walt Kanzler, Senior Director of Project Quality Management at the University of California, San Diego, shares how a career that began in architecture evolved into a focus on project quality, sustainability, and smarter facility operations. Drawing on experience in private architecture, higher education, and corporate facilities, Walt explains how UC San Diego manages standards and project delivery across a complex portfolio of more than 760 buildings. He e...
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