Ausmed Podcasts

Nobody can have lived experience of everything. It can't be taught, only told — which is the whole idea behind the Ausmed Community Series. Lydia Garrett joins us from Igniting Change, a deliberately tiny Melbourne charity that exists to find stories like these and connect the people telling them with the people who need to hear them. Lydia travelled the country to make the series, sitting down with three organisations doing extraordinary work — Giant Steps, Purple House and Transcend Australia — and with the people at the heart of each one. It's about what listening actually changes, and why some things only land when they come from the person who lived them. The Igniting Change Community Series is free and live now. Contact the show at [email protected] Follow us on Linkedin →  Zoe, Michelle, Karen Follow Ausmed on LinkedIn, Facebook & InstagramLearn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.

'Tis the season! — every provider in the country is sitting down to review next year's training plans, with the same question: is mine right? Plan, implement, evaluate. Most organisations are good at the first two. We've cooked up four training plans for a blind review from Michelle (hot takes incoming), with governance and guidance from Zoe and Karen. The usual training plan pitfalls turn up along the way and a few will look uncomfortably familiar. Contact the show at [email protected] Follow us on Linkedin →  Zoe, Michelle, Karen Follow Ausmed on LinkedIn, Facebook & Instagram Resources: Free 2027 Training Plan Benchmarking Tool for Aged Care Guide to Conducting Annual Training Plan Reviews By Zoe Youl Playback and stay up-to-date with Ausmed Webinars and Events Subscribe to The Build | New Home of Building Workforce Capability Learn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.

Your workforce is your greatest asset. Everyone says it. The ability to see it is often lost.Zoe, Michelle and Karen are back in action, together again in Ausmed's new Melbourne office. First, quick lap of where everyone's been — smashing conference panels, writing articles for a new publication, a PhD scholarship announcement, and a lesson on how (not) to read financial planning documents. Then we dive into value-based healthcare. Karen walks through the virtuous cycle linking workforce capability to clinical competence, care quality, patient outcomes and staff experience — and back around again. They cover how the Triple Aim became the Quintuple Aim, why skill-based rostering is a culture change and the difference between capability and capacity. The tension is the same across the care sectors — matching the right skills to the people who need them, with the resources you actually have. Maybe it isn't a workforce shortage. Maybe it's a shortage of visibility. The conversation wanders, as it tends to, but as always, the tangents earn their keep.Contact the show at [email protected] Follow us on Linkedin →  Zoe, Michelle, Karen Follow Ausmed on LinkedIn, Facebook & Instagram Resources: Subscribe to The Build | New Home of Building Workforce Capability Value-based Health Care Explained | What it means for Australian Hospitals Value-based Care: Why your Workforce is the Missing Link Large NDIS providers have a different problem | Article by Zoe Aged Care Workforce Shortage in 2026 | What Leaders Can Do About It Win Consultations Sessions with Dr Karen Patterson Learn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.

What's actually mandatory in the NDIS?Karen takes on hosting duties, with Zoe and Liz Sakal (Ausmed's Disability Team Lead) in the hot seat to discuss the present and future of the NDIS.  They cover what's changing across the Future Generations + Integrity & Safeguarding reforms, why the Code of Conduct is the constant underneath it all, and Zoe's three-layer approach to working out what's genuinely required for mandatory training. The lens is NDIS, but capability is the shared strategy. Contact the show at [email protected] Follow us on Linkedin →  Zoe, Michelle, Karen Follow Ausmed on LinkedIn, Facebook & Instagram Resources: Know My Rights | NDIS Micro-learning Platform Register for Upcoming Webinars | NDIS Provider Capability Series About KMR by Will Egan | Ausmed Stories Learn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.

When NDIS support workers understand the rights of the people they care for, the care changes. Zoe and Karen are joined by Liz Sakal — Ausmed's Disability Team Lead, who led the team behind the Know My Rights project: a national micro-learning platform built in partnership with Inclusion Australia and funded by the NDIS Quality and Safeguards Commission Grant Program. They cover how 15 micro-learning modules were built around five cohorts in the NDIS community, the co-design process that shaped every module and the Generative Learning Experiences that lets participants rehearse advocacy conversations freely. Know It. Show It. Act On It.   Contact the show at [email protected] Follow us on Linkedin →  Zoe, Michelle, Karen Follow Ausmed on LinkedIn, Facebook & Instagram Resources: Know My Rights | NDIS Micro-learning Platform Register for Upcoming Webinars | NDIS Provider Capability Series About KMR by Will Egan | Ausmed Stories Learn More About Ausmed: https://lnk.bio/ausmed/organisationsSee omnystudio.com/listener for privacy information.