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BSPK Clienteling Unveiled
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BSPK Clienteling Unveiled

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Welcome to 'Clienteling Unveiled,' where we unravel the challenges, share expert tips, and discuss key issues in the world of clienteling. Join us for quick insights on navigating personalization, communication, and innovative solutions. Your go-to source for transforming challenges into opportunities and building lasting client connections

24 Episodes
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Join host Alexis and special guest Meiling Fournier, VP sales at BSPK, as they delve into the importance of quality over quantity in clienteling messages. In this episode of Clienteling Unveiled, they discuss why personalized and engaging messages are key to building strong customer relationships and driving sales. Discover practical tips for making your clienteling efforts more impactful and learn how BSPK can help you deliver exceptional clienteling experiences.BSPK is a leading innov...
Discover the secrets to optimizing your customer journey with BSPK! In this episode of "Clienteling Unveiled," host Katie sits down with Jeff Ellis, VP of Sales at BSPK, to explore the essentials of customer journey mapping. Learn how to create seamless and satisfying experiences for your customers, from initial awareness to loyalty. Tune in for expert insights on enhancing engagement, satisfaction, and loyalty through effective journey mapping and clienteling strategies.BSPK is a leading inn...
Great communication begins with connection -- The Vital Role of Effective Internal Communication in a Retail Environment.Welcome to Clienteling Unveiled, the podcast where we delve into the world of retail customer engagement and effective messaging. In this episode, we focus on the vital role of internal communication in a retail environment, specifically looking at how clients who use BSPK can leverage internal communication to enhance their sales teams' performance. Join our host, Katie, a...
Tune in to the latest episode of Clienteling Unveiled where we delve into the world of clienteling and hyper-personalization in 2024. Hosted byZuzanna, this episode features expert insights from Alexis Dulin, Customer Success Manager for BSPK, exploring the importance and value of investing in hyper-personalization strategies for retail success. Discover how brands are leveraging data, AI, and emerging technologies to create tailored experiences that drive engagement and loyalty. Don't miss o...
BSPK Clienteling Unveiled is your go-to podcast for all things clienteling in the retail world. Join us as we explore the latest trends, strategies, and technologies shaping the future of personalized customer experiences. Each episode, we'll dive deep into topics like data-driven clienteling, omnichannel strategies, and the human touch in a digital world. Whether you're a seasoned retail professional or just curious about the future of retail, BSPK Clienteling Unveiled has something for you....
Welcome to the BSPK podcast, where we delve into the dynamic world of customer engagement, exploring how the perfect blend of personal touch and smart data can transform your business. Join us as we uncover the power of clienteling and CRM, and how these tools seamlessly intertwine to create personalized customer experiences that drive loyalty and revenue. Whether you're a retail veteran or just starting out, our podcast is your go-to resource for staying ahead in today's competitive landscap...
Welcome to Clienteling Unveiled, the podcast where we uncover the secrets of customer engagement in the retail world. Join us as we explore the latest trends, strategies, and technologies that are reshaping the way retailers connect with their customers. From Customer Data Platforms (CDPs) to clienteling techniques, we'll dive deep into the tools and tactics that drive loyalty, boost sales, and create unforgettable shopping experiences. Whether you're a seasoned retail professional or just st...
Discover the power of visual engagement in retail with BSPK Clienteling Unveiled. Join host Alexis and guest Paige Wilson, BSPK Graphic Designer, as they explore the significance of graphics and videos in enhancing customer engagement. Learn how visual content drives sales, strengthens brand image, and fosters customer loyalty. Tune in to BSPK Clienteling Unveiled for expert insights and strategies to elevate your retail strategy through visual selling. #BSPKClientelingUnveiled #VisualEn...
Tune in to BSPK Clienteling Unveiled, where we uncover the latest strategies and trends in clienteling. In this episode, we delve into the art of increasing sales through upselling and cross-selling techniques. Our expert guests share valuable insights on leveraging customer data, implementing best practices, and measuring success in upselling and cross-selling strategies. Discover how to boost your average order value (AOV) and drive profits by enhancing the customer experience. Don't miss o...
Join Katie on BSPK Clienteling Unveiled as she explores the latest trends in retail. In this episode, Katie is joined by a special guest to discuss the ROI and Adoption of Clienteling in today's retail landscape. They dive into the importance of defining clear goals and KPIs, evaluating the impact of clienteling on business operations, and training sales teams for success. Discover how BSPK's innovative approach to clienteling can help brands drive growth and enhance customer loyalty. Tune in...
In "Clienteling Unveiled," join host Alexis as she delves into the dynamic world of retail customer engagement and effective messaging. Each episode features insightful discussions with industry experts, including sales strategists, customer experience specialists, and retail technology innovators, who share their expertise and strategies for success in today's competitive retail landscape. Whether you're a seasoned retail professional or just starting in the industry, this podcast provides v...
Welcome to Clienteling Unveiled, a podcast that delves into the evolving landscape of retail, exploring trends, insights, and strategies to enhance the customer experience. Hosted by Jeff Ellis, this episode features a deep dive into the world of luxury retail with a focus on the importance of the physical shopping experience and the role of emotions in driving consumer behavior.Jeff is joined by Zornitza Stefanova, CEO and founder of BSPK, a leading platform revolutionizing clienteling in th...
Unveiling the Power of Insights," understand the pivotal role of data analytics in clienteling strategies.From understanding consumer behavior to optimizing inventory management and gaining a competitive edge, data insights are the cornerstone of modern retail operations. Through insightful discussions and expert interviews, this podcast delves into how retailers can leverage data to personalize interactions, anticipate customer needs, and drive revenue growth.Whether you're a seasoned retail...
Clienteling Unveiled presents "Emotions, Not Transactions, Define Luxury," a captivating exploration into the world of luxury retail. This episode features industry experts Jeff Ellis and Meiling Fournier as they dissect the profound impact of emotions on luxury shopping experiences. Jeff and Meiling delve into the significance of clienteling, where personalized customer interactions are key to building emotional connections with luxury brands. They unravel the essence of luxury, highli...
In this episode of Clienteling Unveiled, host Alexis sits down with Nico Alfonso, an Account Executive for BSPK, to discuss the key steps to becoming an exceptional salesperson in retail. Nico shares valuable insights, highlighting the importance of understanding your product, providing exceptional customer service, and following up before and after the sale. He also emphasizes the value of building relationships with customers and offers practical tips for sales success. Tune in to learn how...
Join Katie, your host, as she delves into the art and science of clienteling in the retail industry with special guest Zornitza Stefanova, CEO and founder of BSPK. Discover how BSPK's innovative approach to clienteling is driving customer loyalty, increasing sales, and transforming the retail landscape. Learn why clienteling is essential for businesses today and how you can incorporate it into your own retail strategy. Tune in for valuable insights and practical advice from Zornitza on the fu...
Join us for Part 2 of this informative podcast as we explore retail motivational tips. In this episode, we unravel BSPK's clienteling technology, a game-changer in understanding sales psychology and boosting team morale. Learn how BSPK bridges the digital disconnect, creating personalized retail experiences and injecting a human touch into online shopping.Discover the comprehensive nature of BSPK's platform, extending beyond transactions to empower sales teams in building authentic client rel...
Part 1 of 2Explore the heart of retail motivation with Clienteling Unveiled! In this episode, we unravel BSPK's clienteling technology, a game-changer in understanding sales psychology and boosting team morale. Learn how BSPK bridges the digital disconnect, creating personalized retail experiences and injecting a human touch into online shopping.Discover the comprehensive nature of BSPK's platform, extending beyond transactions to empower sales teams in building authentic client relationships...
Join us as we explore the importance of clienteling culture in modern retail. In this episode, we delve into the pivotal role of retail associates in shaping memorable customer experiences and discuss strategies for fostering a thriving clienteling culture. Discover the transformative impact of empowering sales teams, harnessing technology, and celebrating small victories along the journey to drive unparalleled customer engagement and foster lasting brand loyalty.Learn more:BSPK Power of Clie...
Embark on a journey through the intricacies of sales strategy. From insightful tips to crafting a roadmap for success, this podcast unravels the core elements of effective sales strategies and clienteling. Subscribe now to gain exclusive access to expert advice, actionable tips, and a roadmap that can elevate your sales game. Don't miss out on the valuable insights that can reshape your approach and drive success. Happy selling!Learn more about clienteling:BSPK Power of ClientelingBSPK: Secre...
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