The Better Retailing Podcast

Better Retailing Podcast: Season 3, Episode 9"Recognise the building blocks and stock more than one line"For this episode we're delighted to speak to Sarah Romain, National Field Sales Manager at Heineken UK. Not delighted enough for Atul to use an actual computer, as he joins us from his car, but still...Sarah joins us to talk, unsurprisingly, about the alcohol category, and what Heineken are doing to help convenience retailers, including their Star Retailer scheme; the most recent launches and new product development; pricing, pack sizes and promotion; and simple ways in which retailers can get growing categories like low- and no-alcohol ranges right.All this, and Natalie talks about being recognised in the Scottish Parliament and Ats' talks around the ACS Local Shop Report launch event in Westminster.---------------------------------------------------------------------To hear more about the Retail Family Online Safe Space, visit the Facebook page here: https://www.facebook.com/p/Retail-Family-Online-Safe-Space-61568103505510/---------------------------------------------------------------------To get in touch with us, ask a question of our retailer panel, or get involved with any of the conversations, please email [email protected], or send us a message via Newtrade Insight on LinkedIn. Hosted on Acast. See acast.com/privacy for more information.

Better Retailing Podcast: Season 3, Episode 8"Wanting to learn more and improve is a natural human instinct, I think"For this episode we're delighted to speak to Lewis Woodward, of Nisa Local Colleygate in Halesowen.At the age of 22, Lewis has been a winner of 30UnderThirty for three years already - and still has seven years of eligibility left. Lewis talks to us about his journey so far, the difficulties and successes of being a young leader of a store operation, and much more.It's a brilliant conversation with a brilliant young retailing talent, covering:How to bring people on the journey with you, and the importance of it.Learning to overcome the urge to tackle every shoplifter.Learning how, in such a lonely business, to take the ups and the downs.The importance of creating a buzz and energy in store – and how ensuring you don’t have empty bake-off racks can play its small part in that.How his store are going to cope with an Asda opening over the road – how tapping into what they do well, working with their local community, and their ability to change quickly will all play a part in continuing to drive success. All this plus Natalie's step-by-step guide on how to smash online delivery retailing as a small store. Trust me, you wont want to miss this. ---------------------------------------------------------------------To hear more about the Retail Family Online Safe Space, visit the Facebook page here: https://www.facebook.com/p/Retail-Family-Online-Safe-Space-61568103505510/You can find out more and register to attend for the Better Retailing Festival and Awards here: https://www.betterretailing.com/br/event/better-retailing-festival-and-awards-2026/ ---------------------------------------------------------------------To get in touch with us, ask a question of our retailer panel, or get involved with any of the conversations, please email [email protected], or send us a message via Newtrade Insight on LinkedIn. Hosted on Acast. See acast.com/privacy for more information.

Better Retailing Podcast: Season 3, Episode 7"And now you're just a guy with a unicorn"Welcome to the Better Retailing Podcast, with award-winning retailers Natalie Lightfoot and Atul Sodha...Despite Atul never wanting to hear the "official" introduction again, we plough on through it and into a very wide-ranging discussion about summer sales and what's driving them - for Natalie, it's extending delivery times and focusing on catering for "last-minute Larry", and for Atul it's setting the standards and staying well clear of his own shop. It's also about brilliant processes and the tools you need to help adhere to them.We cover RN'S 30 Under Thirty and Women In Convenience, both of which took place earlier in the summer, and discuss how important those kind of peer groups are to build relationships, improve what you do, and - quite simply - cope with what can be a difficult and lonely existence in a small independent store.There's also talk about community relationships and how they can help you out in a time of the greatest needs - and how that greatest need can bring your out of complacency and spur you on to even greater things.---------------------------------------------------------------------To hear more about the Retail Family Online Safe Space, visit the Facebook page here: https://www.facebook.com/p/Retail-Family-Online-Safe-Space-61568103505510/---------------------------------------------------------------------To get in touch with us, ask a question of our retailer panel, or get involved with any of the conversations, please email [email protected], or send us a message via Newtrade Media on LinkedIn. Hosted on Acast. See acast.com/privacy for more information.

BETTER RETAILING PODCAST SEASON 3, EPISODE 6“Brands need to wake up to what independent convenience can offer” We're joined this episode by Retail Futures Senior Partner at the IGD, RN magazine columnist and non-league football fan Bryan Roberts, to talk about the future of convenience retail.We talk with Bryan about what he's learned from his travels to stores across the globe and what he loved, what works well, and what might come next for UK convenience. It's wide-ranging conversation covering GLP-1, the future of the till, the importance of "the credible minimum", retail media, how to make the most of NPD and much more.In five years' time, Bryan believes, more calories will be consumed out of home, and more calories will be consumed within minutes - not hours - of purchase. How can you take advantage of this change in what you offer to your shoppers? Dive in here to find out...---------------------------------------------------------------------To hear more about the Retail Family Online Safe Space, visit the Facebook page here: https://www.facebook.com/p/Retail-Family-Online-Safe-Space-61568103505510/---------------------------------------------------------------------To get in touch with us, ask a question of our retailer panel, or get involved with any of the conversations, please email [email protected], or send us a message via Newtrade Media on LinkedIn.  Hosted on Acast. See acast.com/privacy for more information.

BETTER RETAILING PODCAST SEASON 3, EPISODE 5Support, stigma and soccer “Call for help – you’re entitled to it!” It’s a serious topic this week – covered in the BR Pod team's usual light-hearted manner.To mark Mental Health Week we are delighted to be joined by Kieran Hemsworth, CEO of industry charity GroceryAid. GroceryAid support anyone – from packers to delivery drivers, from store owners to shelf-stackers – who works within the channel, providing many different types of support to those in need.At a difficult time for retailers and consumers alike, it’s important to know that help – be that financial, emotional or some other form of support – is at hand.However, we know the stigma involved in asking for support is very real, and how to overcome this is covered here by Kieran and the panel. We also talk about how you can get in touch, and how you can help your staff who might be going through issues with which they need support.We start, however, with a quick chat on the Local Elections – as well those for the Senedd in Wales and for the Scottish Parliament – that took place recently, and elsewhere, there’s a HUGE announcement from Natalie and Atul about the next step for Retail Family, who are taking over Old Trafford later this month for their first in-person event.And Kieran is too kind about Atul’s boyish good looks and Stefan’s literary adventures.We hope we enjoy this important episode.---------------------------------------------------------------------There are multiple ways to access GroceryAid’s support. You can go online at  groceryaid.org.uk, from where, through the Get Involved tab, you can order a free independent retailer pack.You can also contact GroceryAid’s free-of-charge 24hr helpline on  08088 021 122 for confidential in-the-moment support or to talk to a mental health specialist. ---------------------------------------------------------------------To hear more about the Retail Family Online Safe Space, visit the Facebook page here: https://www.facebook.com/p/Retail-Family-Online-Safe-Space-61568103505510/---------------------------------------------------------------------To get in touch with us, ask a question of our retailer panel, or get involved with any of the conversations, please email [email protected], or send us a message via Newtrade Media on LinkedIn.  Hosted on Acast. See acast.com/privacy for more information.