The eCom Ops Podcast
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Welcome to the #1 podcast in the eCommerce operations space... There is a deluge of content around how to grow an eCommerce business but very little support for the people “working behind the scenes” to ensure that customers receive their orders whilst having an awesome brand experience, that you don't run out of stock and that your eCom store doesn't run out of cash... That's why we created this podcast, for the unsung operational heroes out there grinding away in spreadsheets and storerooms... this podcast is for you.
271 Episodes
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In this compelling episode of the Ecom Ops Podcast, we dive into the fascinating world of data analytics with Mia Umanos, the CEO of Clickvoyant and a seasoned expert boasting 15 years of experience. Mia, now a pivotal part of Clickvoyant, shares her journey and the revolutionary impact of AI-driven analytics on eCommerce.
In this episode of the eCom Ops Podcast, host Norbert Strappler talks with Leo Poitevin, Founder of Astrack and Co-founder of Linkavista, about the shift from traditional SEO to generative engine optimization, and why visibility is increasingly about being mentioned, trusted, and recommended rather than simply earning the click.
Journalist and author Elaine Pofeldt (Forbes, CNBC, Fortune) shows how one-person businesses reach seven figures with smart outsourcing, low-cost tech, and a bias to action. A must-listen for e-commerce founders who want to grow without doing everything themselves.
Lahari Neelapareddy, CPA and founder of Tax Hero, explains why sales tax compliance matters for every eCommerce store, from economic nexus to audits, and why you still need humans, not just apps.
In this episode of the eCom Ops Podcast, host Norbert Strappler talks with Vikas Mehta, COO of ACV Auctions, about how ACV is transforming the relationship-driven world of wholesale automotive auctions through trust, transparency, automation, and AI.
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