Building Success Stories with Ann Donnelly

In this conversation, Lisa Boucher, founder of HR Ninja, shares her extensive human resources experience and discusses the challenges and rewards of her journey. She emphasizes the importance of understanding business needs, navigating employee benefits, and fostering community through initiatives like HR Cafe. Lisa highlights the evolving landscape of HR and the necessity for businesses to adapt to new employee expectations while maintaining compliance and support for their workforce.Key TakeawaysHR Ninja combines Lisa's passion for human resources and martial arts.Lisa's diverse background enhances her HR expertise.Self-employment presents unique organizational challenges.Business owners often need guidance on HR projects.Proactive HR can prevent financial exposures for businesses.Employee feedback is crucial for improving benefits.Different generations have varying workplace expectations.Community support is vital for small businesses.HR Cafe fosters networking and collaboration among HR professionals.Lisa aims to positively impact her local community.Chapters00:00 Introduction to HR Ninja and Lisa Boucher02:47 The Journey into Human Resources05:35 Challenges of Self-Employment in HR08:23 Understanding Business Needs and HR Solutions11:23 Navigating Employee Benefits and Compliance13:59 The Importance of Employee Feedback17:08 Building Community through HR Cafe19:44 Future Aspirations for HR NinjaMore InformationLisa Boucher - HR Ninja

In this episode, Kara Magoolaghan, principal of KMCG LLC, discusses her journey from mechanical engineering to founding a consultancy focused on helping nonprofits and small governments with capital projects. She emphasizes the importance of sustainable and resilient building practices, particularly in affordable housing, and shares insights on the challenges faced by community-centric organizations. Kara also reflects on her passion for charitable work and the rewarding experience of entrepreneurship.Additionally, Kara and her husband, Matt, are opening a shop, called Hometown, in January 2026. Hometown will be located in the newly developed area of Glens Falls on South Street. Hometown will sell furnishings, home decor, gifts, food items, all carefully curated for their shop, which is modelled on a local general store. In the lead-up to Christmas, they are holding some pop-ups in other shops in Glens Falls.Key TakeawaysKMCG helps nonprofits and small governments with capital projects.The consultancy focuses on sustainability and resilience in building.Kara transitioned from engineering to law to better influence decision-making.Sustainable buildings can lead to lower energy costs for tenants.Nonprofits often struggle with capital projects due to limited resources.KMCG acts as a buffer between clients and construction professionals.Kara’s passion for helping others stems from her upbringing.The nonprofit sector is driven by mission and community engagement.Entrepreneurship offers the freedom to innovate and make an impact.Every day in business presents new challenges and opportunities.Chapters00:00 Introduction to KMCG and Its Mission02:42 Kara’s Journey: From Engineering to Consultancy06:09 Focus on Sustainable and Resilient Building Practices08:39 Challenges in Affordable Housing and Community Projects11:20 Navigating Nonprofit Capital Projects12:33 Passion for Community and Charitable Work14:37 The Transition to Entrepreneurship and Its RewardsMore information:KMCG LLCHometown Glens FallsAnn Donnelly Success StoriesAnn Donnelly Fractional COO

In this episode, Ann Donnelly speaks with Jacqueline O'Donnell, founder of Math Refresh. They discuss her journey in creating a math education company that makes math relevant and engaging for students. O'Donnell shares insights on the challenges faced during the pandemic, the benefits of online tutoring, and the importance of creating a safe learning environment. She emphasizes the need to empower girls in STEM and the role of parents in their children's education. She also outlines her future plans for expanding Math Refresh and her innovative approaches to math education.Key TakeawaysJacqueline started Math Refresh to address learning gaps in math education.The pandemic highlighted the need for innovative online tutoring solutions.Creating a safe space for students encourages them to ask questions.Math education should focus on understanding concepts, not just memorization.Engaging parents in their children's education is crucial for success.Empowering girls in STEM is a key focus for Jacqueline's mission.Online tutoring provides flexibility and accessibility for students.Jacqueline's book aims to make math fun and engaging for children.Math should be seen as relevant and applicable in everyday life.The stigma around math needs to be broken to foster a love for learning.Chapters00:00 Introduction to Math Refresh and Its Mission02:20 The Journey of Starting a Math Education Business05:39 The Shift to Online Tutoring and Its Benefits08:57 Creating a Safe Learning Environment for Students13:56 Innovative Approaches to Math Education17:08 Future Plans for Math Refresh21:06 Empowering Girls in STEM33:08 Engaging Parents in Their Children's EducationMore information:Math RefreshAnn Donnelly Success Stories - more episodes and articlesAnn Donnelly Fractional COO

In this episode, Ann Donnelly speaks with Serena Smith, the owner of Hot Yoga Queensbury. She shares her journey into the world of hot yoga, the challenges of running a fitness studio, and the importance of community in yoga practice. She discusses the various styles of yoga offered at her studio, the benefits of hot yoga, and her aspirations for the future, including the dream of owning a retreat center. The conversation highlights the emotional and physical benefits of yoga, the significance of community support, and the joy of doing what you love.Key TakeawaysSerena started her yoga journey due to a shoulder injury.She became certified to teach Pilates and yoga during COVID.Hot Yoga Queensbury has been operating for 15 years.Community is essential for the success of her studio.Hot yoga offers both physical and mental health benefits.The studio offers a variety of classes, primarily hot yoga.Serena emphasizes the emotional connection in yoga practice.She plans to expand offerings with retreats and teacher training.The studio has 112 active members and a strong sense of community.Serena dreams of owning her own retreat center.Chapters00:00 The Journey to Hot Yoga Queensberry02:40 Building a Community Through Yoga05:06 Exploring Yoga Styles and Offerings08:01 The Benefits of Hot Yoga11:02 Challenges of Running a Yoga Studio13:41 Future Aspirations and Community EngagementMore information:Hot Yoga QueensburyPhone: 518-636-5354Email: info@hotyogaqueensbury.com

In this episode, Janice Durant from New Trails Business Consultants discusses her journey in the franchising world, the intricacies of transitioning from corporate life to business ownership, and the various aspects of franchise ownership. She emphasizes the importance of understanding one's motivations, the financial implications, and the support systems available for aspiring franchise owners. Janice also shares insights on the role of a franchise consultant and the community aspect of franchising, highlighting how local ownership can have a positive impact on communities.Key TakeawaysNew Trails Business Consultants helps individuals transition from corporate to business ownership.Franchising offers a wide range of industries and opportunities.Understanding the 'why' behind wanting to own a business is crucial.Franchise ownership requires a unique blend of entrepreneurial spirit and willingness to follow established processes.There are significant costs associated with starting a franchise, including licensing and operational fees.Janice's experience in franchising spans over 20 years, providing her with valuable insights.The importance of timing and personal circumstances when considering franchise opportunities.Franchise consultants provide essential support and guidance throughout the process.Community and support networks are vital for franchise owners.Franchising can be a pathway to personal and financial freedom, positively impacting local economies.Chapters00:00 Introduction to New Trails Business Consultants01:55 Navigating the Franchise Landscape05:46 Understanding Franchise Ownership09:22 Janice's Journey in Franchising13:17 Challenges of Starting a New Business16:04 Financial Considerations in Franchising18:43 The Importance of Timing and Fit22:32 The Role of a Franchise Consultant26:33 Community and Support in Franchising29:09 Conclusion and How to ConnectMore Information:New Trails Business Consultants Inc.Ann Donnelly Fractional COOAnn Donnelly Success Stories

In this episode, we explore the journey and mission of Strategic Emergency Training and Consulting, founded in Glens Falls by Ryan McConky and Travis Dunklee. They discuss their origins, the evolution of their training services, and their commitment to community safety through CPR and AED training throughout the northeast. The conversation highlights the importance of building relationships with clients, compliance with legal requirements, and the passion that drives their work in emergency response. We also discuss the challenges of instructor development and the importance of community engagement through initiatives such as free training classes and events.Key TakeawaysStrategic Emergency Training was founded during the pandemic.The company started with CPR and AED training.They focus on building long-term relationships with clients.Compliance with legal requirements is crucial for businesses.AEDs are essential for public safety and are often underutilized.Training is offered for both individuals and businesses.Community engagement is a key part of their mission.They provide free training for new parents and community members.Instructor development is vital for maintaining quality training.Their personal backgrounds in emergency services enhance their training approach.More information:Strategic Emergency Training & ConsultingAnn Donnelly Building Success Stories - for more articles and podcast episodesAnn Donnelly Fractional COO

In this episode, Joël Lynn Ralph shares her journey from a family background in kitchen and bath design to establishing her own business. She discusses the challenges and joys of being self-employed, the intricacies of kitchen design, and her passion for reviving historical homes. Ralph emphasizes the importance of understanding client needs and building strong relationships, while also reflecting on her future aspirations in the industry.Key TakeawaysRalph’s passion for design stems from her family background.She transitioned to entrepreneurship during the COVID pandemic.Self-employment allows her to focus on her passion for design.Kitchen design involves many calculations and considerations.Reviving historical homes is a significant part of her work.Most of her clients come through word of mouth.Understanding client needs is crucial for successful designs.She enjoys working independently and values her creative freedom.Ralph believes homes have their own personalities.She encourages people to visit her showroom and connect.More Information:Joël Lynn Kitchen & Bath DesignsThe Art of Home: Joël Lynn Designs Brings Decades Of Kitchen And Bath Expertise - Glens Falls Business JournalAnn Donnelly Success Stories - more episodes and useful articlesAnn Donnelly Fractional COO & Business Advisor

Join Ann Donnelly as she learns about the culinary (and business) journey of Jakob White, the chef and co-owner of Cleome Table and Bar in Glens Falls, New York. Discover how Jakob's passion for cooking led him from Glens Falls to Boston to the Virgin Islands and back to his hometown, where he's now part of a vibrant restaurant revolution. Learn about the unique concept behind Cleome, where Southern-inspired comfort food meets creative twists, and how Jakob's experiences have shaped his approach to sustainable and heartfelt cooking. Whether you're a foodie or just curious about the stories behind the dishes, this episode offers a delicious blend of nostalgia, innovation, and community spirit. Tune in to explore the flavors and stories that make Cleome a must-visit destination.More information:Cleome Table + BarAnn Donnelly Fractional COO/Business ConsultantAnn Donnelly Success Stories

In this episode, Ann speaks with Chuck Copenspire, Creative Strategist and Author, who shares his journey from overcoming social anxiety through improv to building a successful marketing business, Identity Pending.Chuck discusses the importance of networking, authenticity in marketing, and the role of vulnerability in connecting with clients. He emphasizes the need for disruption in traditional marketing practices and the value of storytelling in building relationships. He also explores the evolving landscape of social media and how to navigate it effectively.In this conversation, we explore the evolving landscape of digital marketing, the integration of technology and AI, and the importance of community and collaboration in entrepreneurship. We discuss the challenges faced by small business owners, the ethical considerations of using AI, and the tools that enhance productivity. We discuss Chuck’s personal experiences of balancing work and family life, and the excitement of building innovative projects that foster local connections.Key Takeaways:Improv classes helped Chuck overcome social anxiety.Networking can be gamified by helping others feel comfortable.Following your instincts can lead to unexpected opportunities.Life coaching can enhance marketing strategies by focusing on relationships.Vulnerability in storytelling builds trust with clients.Authenticity is crucial in a world filled with inauthenticity.Experimentation is key in adapting to changing environments.Social media should be approached with enjoyment and authenticity.Disruption in marketing can lead to better engagement.Building connections is about understanding and supporting others.Digital marketing has become more accessible, but expertise is still valuable.Technology is integral to daily life and business operations.AI can enhance productivity, but raises ethical concerns.Authenticity and storytelling are crucial in a tech-driven world.Productivity tools can help manage tasks and reduce decision fatigue.Balancing work and family can lead to increased productivity.Community building is essential for local entrepreneurship.Innovative projects can create new opportunities for collaboration.Embracing change and technology can lead to exciting developments.Listening to one’s instincts can guide effective work habits.More Information:Identity PendingChuck’s book “A Pocket Full of Seeds: Healing through Poetry – An Autistic Transgender Story”Chuck’s Social Media Profiles – LinkedIn, Facebook, Instagram, ThreadsContentblocks – Chuck’s Referral Link

In this episode of Building Success Stories, Ann Donnelly interviews Carrie Barber, a medical legal consultant with a rich background in nursing and healthcare. Carrie shares her journey from being a nurse to establishing her own Medical Legal Nurse Consulting practice, discussing the challenges she faced, the importance of networking, and the fulfillment she finds in her work. The conversation also delves into the services she offers, including consulting for legal cases and providing continuing education for legal teams. Carrie emphasizes the significance of education in reducing litigation risks and the value of building strong client relationships.Key Takeaways:Carrie Barber has 25 years of nursing experience.Transitioning to entrepreneurship comes with challenges that mindset and hard work can overcome.Networking is crucial for business success.Expectations for immediate returns can lead to disappointment.Maintaining a positive mindset is essential.Referrals from clients are invaluable for growth.Education plays a key role in legal consulting.Continuing education can help reduce litigation risks.Carrie's consulting services are tailored to client needs.Building strong relationships with clients leads to repeat business.More Information:https://barbermedicallegalnurse.com/https://anndonnelly.comhttps://anndonnellysuccessstories.com

In this episode of Building Success Stories, Ann Donnelly interviews Wendy Waldron, CEO of WaldronWorks, who shares her journey from the "corporatey" world to entrepreneurship. Wendy discusses the importance of community, accountability, and the challenges she faced while starting her business. She emphasizes the significance of overcoming self-doubt, embracing risks, and the value of implementing the Entrepreneurial Operating System (EOS) in her practice. Wendy also provides practical advice for aspiring entrepreneurs, highlighting the need for mentorship and building genuine relationships in business.Key Takeaways:Wendy’s journey began with her experiences as a Girl Scout, emphasizing teamwork and understanding the rules of the game.She transitioned from the corporate world to entrepreneurship, founding WaldronWorks with a focus on building teams and growing businesses.Community and accountability are crucial for entrepreneurs, especially when transitioning from a corporate environment.Overcoming self-doubt is a common challenge; reflecting on fears can help clarify one’s value and capabilities.Wendy emphasizes the importance of taking risks and not regretting missed opportunities.Starting a business comes with logistical challenges, including time management and creating a productive work environment.Implementing the Entrepreneurial Operating System (EOS) provides structure and tools for effective leadership and management.Networking should be viewed as relationship building, focusing on genuine connections rather than superficial interactions.Aspiring entrepreneurs should seek mentorship and surround themselves with supportive individuals who understand their goals.It’s essential to define success in networking and focus on meaningful interactions rather than quantity.More Information:Entrepreneurial Operating System (EOS) – Wendy Waldron, Certified EOS Implementerhttps://anndonnelly.comhttps://anndonnellysuccessstories.com

In this episode of Building Success Stories, Ann Donnelly speaks with Ginny Brandreth, COO of Zobel and Co Kitchens. Ginny shares her journey from a marketing career to entrepreneurship. Ginny, who is also the current Chair of the Women's Business Council of the Adirondack Regional Chamber of Commerce, discusses the importance of networking, the challenges of starting a business, and the support available for women entrepreneurs in the Glens Falls community. Ginny emphasizes the value of stepping out of one's comfort zone and the significance of community resources in fostering business growth.Key Takeaways:Ginny transitioned from a successful marketing career to entrepreneurship.Networking is crucial for business growth and opportunities.Starting a business requires stepping out of your comfort zone.Community support is vital for new entrepreneurs.Women in business can find valuable resources in local chambers.Zobel and Co Kitchens was born from a family collaboration.Flexibility in business allows for a better work-life balance.The growth of Glens Falls is beneficial for local businesses.Empowering women in business creates a supportive environment.Every entrepreneur should embrace challenges as learning opportunities.More Information:https://zobelandco.comhttps://anndonnelly.comhttps://anndonnellysuccessstories.comhttps://www.adirondackchamber.org/councils-committees

In this episode of Building Success Stories, Ann Donnelly interviews Jess Keller, a photographer who has opened a community-focused space in Glens Falls, Light & Lens Studios.The conversation explores Jess's journey into the art of photography, the vision behind creating a space for local artists, and the importance of community engagement. The discussion also touches on the challenges of building a sustainable business model, the feedback received from the community, and future plans for classes and services.Key Takeaways:The importance of community in the arts.Creating accessible spaces for artists is crucial.Feedback from the community can shape business offerings.Building a sustainable business model takes time and effort.Engagement through social media is vital for visibility.Collaboration with local artists enhances community ties.Offering classes can attract more visitors to the studio.Flexibility in services can meet diverse needs.Investing in quality equipment is essential for a professional space.Networking with local businesses can foster growth.More Information:Light & Lens Studios https://www.lightandlensgf.com/Ann Donnelly Marketing & Business Consultant https://anndonnelly.comAnn Donnelly Success Stories https://anndonnellysuccessstories.com

In this episode of Building Success Stories, Ann Donnelly interviews James Rubino, Co-Owner of LakeGeorgeVacay.com, a luxury vacation rental management company. They discuss the inception of the business, the unique offerings that set it apart in the market, and the importance of creating memorable experiences for guests. James shares insights on navigating the luxury rental market, the significance of concierge services, and strategies for marketing during different seasons. The conversation also touches on the role of technology in enhancing guest convenience and offers valuable advice for property owners and guests alike.Key TakeawaysLakeGeorgeVacay.com was created to fill a void in the luxury vacation rental market.The business aims to provide a resort feel for families and create lasting memories.Concierge services are being added to enhance guest experiences.Marketing strategies differ between peak and off-seasons.Technology, such as mobile apps and smart locks, improves guest convenience.Property owners should do thorough research before entering the short-term rental market.Guests should have a checklist of amenities and preferences when booking.Direct booking can save guests significant money compared to platforms like AirBnB.Community involvement is crucial for building a successful business.Creating unique experiences is key to standing out in the vacation rental market.More Information:LakeGeorgeVacay.comAnn Donnelly Marketing & Business ConsultingAnn Donnelly Success Stories

In this episode of Building Success Stories, Ann Donnelly interviews Sheila Greco, founder and CEO of SGA Talent. Sheila shares her journey from a bond trader to a successful recruitment entrepreneur, emphasizing the importance of risk-taking, research, and understanding competition in business. The conversation covers various aspects of recruitment, including the significance of niche focus, effective strategies, and the role of networking. Sheila also discusses employee retention, the impact of remote work, and the importance of diversity in hiring. The episode concludes with insights on the qualities to look for in candidates and the benefits of ongoing recruitment efforts.Key TakeawaysSheila Greco transitioned from a bond trader to a recruitment entrepreneur.Risk-taking is essential for business success.Researching the industry is crucial before diving in.Understanding competition helps in strategic positioning.Niche focus can lead to better staffing outcomes.Recruitment strategies should be tailored to specific needs.Networking is key for job seekers.Employee retention requires ongoing engagement and support.Work-life balance is increasingly important for employees.Diversity in hiring leads to a more robust talent pool.More Information:SGA Talent websiteAnn Donnelly Success StoriesAnn Donnelly Fractional COO & Business Advisor

In this episode of Building Success Stories, Ann Donnelly interviews Johanna von Geldern, owner of Mint Farm to Table Restaurant. Mint grew a dedicated following quickly when it opened in Glens Falls in 2022 and is now expanding with a new location in Slingerlands opening in March 2025.Johanna shares her journey into the culinary world and emphasizes the connection between food, health, and wellness. She discusses her commitment to sourcing ethical ingredients, expanding her restaurant brand, and creating a positive work environment. The conversation also touches on maintaining quality and aesthetics in dining and the stories behind the restaurant's decor.Key TakeawaysJohanna's journey into the culinary world began with her mother's health struggles.The healing power of food is a central theme in Johanna's philosophy.Sourcing ethical ingredients is crucial for a sustainable restaurant.Creating a positive work environment leads to better customer experiences.Maintaining quality and aesthetics in dining enhances the overall experience.The restaurant's decor has unique stories and history behind it.Building relationships with farmers and artisans is essential for success.Johanna's approach to leadership focuses on empathy and understanding.The expansion of the Mint brand aims to reach more customers.The restaurant serves as a gallery for local artists, enhancing community ties.More Information:https://www.mint518.com/https://anndonnelly.com/https://anndonnellysuccessstories.com/

In this episode of Building Success Stories, Ann Donnelly interviews Keri Wytrwal, co-owner of Shipology, a woman-owned fulfillment center that supports small businesses in the e-commerce sector. They discuss the origins of Shipology, the challenges faced during growth, and the importance of flexibility and adaptability in business. Keri shares insights on hiring practices, the significance of client relationships, and the excitement of celebrating client successes. The conversation emphasizes the value of mentorship and encouragement for aspiring entrepreneurs, particularly women in business.Takeaways Shipology started as a solution to personal e-commerce challenges. Word of mouth and referrals have been key to Shipology's growth. Celebrating client successes fosters a positive work environment. Supporting women-owned businesses is a significant focus for Shipology. Hiring for attitude over experience can lead to great team dynamics. Flexibility and adaptability are crucial in the logistics industry. Building strong partnerships is essential for mutual success. Encouragement and mentorship are vital for aspiring entrepreneurs. Navigating growth challenges requires strategic planning and patience. Creating a positive work culture enhances employee retention.More Information:https://shipologyus.com/https://anndonnellysuccessstories.com/https://anndonnelly.com/

In this episode of Building Success Stories, Ann Donnelly interviews Victoria Bushey, co-owner of Kingsbury Printing. They discuss the origins of the family business, the transition of leadership, and the importance of community engagement. Victoria shares insights on the challenges faced in the printing industry, the significance of client relationships, and the future plans for expanding their services, particularly in digital marketing and social media support for small businesses.More information:Kingsbury Printing WebsiteAnn's article on Kingsbury Printing in the Glens Falls Business JournalAnnDonnelly.comAnnDonnellySuccessStories.com

In this episode of Building Success Stories, Ann Donnelly speaks with Erica Wood and Vittoria Buzzelli from Meliora Law Firm about their journey in establishing a law firm that prioritizes collaboration, sustainability, and a supportive culture. They discuss the challenges of starting a new business, the importance of aligning with core values and creating an approachable environment for clients. The conversation highlights the significance of teamwork, mission alignment, and investing in client relationships to foster long-term success. Find out more: - Meliora Law Firm - Ann Donnelly Fractional COO - Ann Donnelly Success Stories

In this episode, Ann Donnelly speaks with Lourene Bouffard, Owner of Every Penny Bookkeeping & Business Services, who shares her journey from aspiring CPA to entrepreneur, detailing the challenges she faced while starting her business during the COVID-19 pandemic. She emphasizes the importance of building strong client relationships, networking, and providing tailored solutions to meet the unique needs of service-based industries. Bouffard discusses the significance of financial separation for business owners and offers insights into effective spending and financial management. She highlights the comprehensive range of services her company offers and the benefits of remote work in reaching clients across the country. For more infomation on Lourene Bouffard and Every Penny: https://everypennybooks.com/