Systems Thinking and Beyond

Our AI team takes a deep dive into a presentation by Dr. Joseph Kasser who advocates for using systems thinking to solve problems. It contrasts systems thinking, which considers multiple perspectives and solutions, with traditional approaches that often focus on a single “correct” answer. The presentation provides a framework for analyzing problems using the “Holistic Thinking Perspectives” matrix and Kipling’s “Five W’s and an H.” It also emphasizes critical thinking skills, including evaluating arguments, identifying assumptions, and considering alternative viewpoints. The author uses examples such as cameras and cars to illustrate these concepts, aiming to encourage a more thoughtful and […]

Our AI team takes a deep dive into a presentation which recounts Dr. Joseph Kasser’s 50-year journey developing software for amateur radio using systems thinking. He details the evolution of the hobby, from its early inventive days with no commercial components to the incorporation of microcomputers and the internet. Key projects are highlighted, including contest automation software, satellite telemetry decoding programs, and advancements in digital communication modes. Challenges encountered, such as interface standardization and the need for robust testing methods, are discussed. Ultimately, the presentation emphasizes the educational and enjoyable aspects of software development within the context of amateur radio.

The AI take a deep dive into “The systems thinker’s toolbox”, a book that offers over eighty tools and methodologies for managing complexity. These tools encompass various approaches, including Checkland’s Soft Systems Methodology (SSM), the Concept of Operations (CONOPS) document, and mathematical techniques. The materials also explore paradigms for handling complexity, contrasting non-systems and systems approaches, and provide templates for document creation, idea generation, and problem formulation. Finally, the text presents the “Zone of Ambiguity,” a novel tool for data analysis in situations with limited sample sizes.

The AI team take a deep dive into a booklet by Niels Malotaux which details the TimeLine technique, a project management method emphasizing iterative, small changes to improve project outcomes. It advocates for defining a clear project goal, prioritizing tasks based on value, and using just-enough estimation with frequent calibration. The TimeLine approach addresses potential project delays proactively, offering strategies to save time and avoid common pitfalls like adding personnel to a late project. The text also explores various estimation techniques, including a simplified Delphi method, and cautions against relying solely on estimation tools. Finally, it stresses the importance of preflection and preventing time waste. Access this booklet and much, much more, at https://www.malotaux.eu/?id=downloads

The AI team take a deep dive into Joseph Kasser’s application of systems thinking to editing his father and teacher’s papers. His father, Moses Jakob Kasser, was a German-Jewish rabbi who served in the British Army’s 87th Company of the Alien Pioneer Corps during World War II. The book recounts Moses’s experiences as an unofficial chaplain to his unit, detailing his efforts to maintain Jewish religious life amidst the challenges of wartime service. It includes sermons, artwork, correspondence, and photographs, providing a rich historical and personal account. The text also explores themes of Jewish identity, education, and the importance of community, drawing on Kasser’s reflections and experiences. The book’s numerous images and original documents contribute to its value as a historical and educational resource. The podcast is being released on the anniversary of the death of my father and my teacher who taught me about the need to understand the system, question the status quo, and the values I try to live by. The book can be found at https://www.amazon.com/87th-Company-Pioneer-Corps-Yiddishkite-ebook/dp/B00H3JVFP0/ref=sr_1_1?crid=386WCC376X0VJ&dib=eyJ2IjoiMSJ9.AM4Rv-yTvtn1WDLg80KT68jm58gpdODWB3cREgmqBqdLab2tjF__x8_RpKD035YCxaQW_0kSvZv45DwSWm5YGkuAWCZTSvHBwcyOuuooYkUe9SRbvwegaQuk18RWbiRXK79JtqNI3viyebbSIo9VC88kHMYYoNUdIe9M0r1S8vGWTdH3jBVkct6PkdOf98-j7emhAzAipT-Zy9dFpJf6utwUpsp0s8CWgcbt-2REV9wRNByad3Yi63HpLmXwMD2Q.QT4spkM18ya3yqxagTdtnLr2z4NZKMBcAzgy5O7pT6c&dib_tag=se&keywords=87th+company&qid=1735452637&s=books&sprefix=87th+company%2Cstripbooks-intl-ship%2C320&sr=1-1-catcorr

This podcast takes a deep dive into a case study presented online to a Serverless Toronto meeting on September 16, 2024. The autobiographical details Dr Kasser’s application of systems thinking to improve postgraduate systems and software engineering education. He describes eight systems thinking tools he developed and employed to address challenges in curriculum design and delivery, including benchmarking other universities’ programs. The case study tracks his iterative approach, evolving from traditional lectures to blended and online learning methods, emphasizing active learning and student engagement. Kasser highlights the resulting improvements in student learning and satisfaction, showcasing the effectiveness of his systems thinking tools. Finally, he promotes a new online program leveraging these techniques to foster exceptional systems engineers. The recording of the presentation may be found at https://youtu.be/zi9OTDBea80

The AI team take a deep dive into Dr Kasser’s YouTube presentation which explores the Ten Commandments from a systems thinking perspective. The author questions the exact number of commandments, examining different interpretations of the biblical text in Exodus and Deuteronomy. A structural analysis is performed, breaking down each commandment into its components. Quantitative analysis is also applied, counting the commandments based on various criteria. Ultimately, the paper raises questions about the interpretation and application of the Ten Commandments in modern life. The analysis uses verses from Exodus, Deuteronomy, and Leviticus to support its arguments. The YouTube presentation may be found at https://youtu.be/3rDNaEqZ2os

The AI team take a deep dive into Donella H. Meadows’ Thinking in Systems: A Primer. This is a posthumously published book that introduces systems thinking concepts to a broad audience. The book uses clear language and diagrams to explain system dynamics, including feedback loops, stocks and flows, and delays. It explores common system structures and behaviors, such as growth limits and policy resistance, offering insights into how to manage and redesign systems effectively. Meadows emphasizes the importance of understanding system structure to predict behavior and achieve desired outcomes. The book also includes examples from various fields, illustrating the universality of systems principles.

The AI team take a deep dive into Tom Gilb’s presentation to the BCS in July 2024 on AI quality which advocates for a multidimensional approach to evaluating AI systems, moving beyond vague descriptions. He argues that current AI models are defective due to inherent instability and a lack of transparency. Gilb proposes using quantifiable metrics for qualities like transparency and security, incorporating a stakeholder model for a more comprehensive understanding. The presentation emphasizes the need for measurable standards to assess AI systems effectively, contrasting Large Language Models (LLMs) with the potential of Artificial General Intelligence (AGI). The presentation slides in pdf format may be downloaded from https://www.dropbox.com/scl/fo/u1fisxhd5cyrp7iij2i98/AAYYSATm4Yt40X0t8lEJdpQ?rlkey=3n4nn6077nig6gvo5qiuu0em8&dl=0

The AI team take a deep dive into a book by Dr Howard Eisner which examines the attributes of highly successful systems engineers. It profiles prominent figures like Leonardo da Vinci, Isaac Newton, and Albert Einstein, analyzing their traits and contributions. The author then explores seven key attributes—synthesizer, listener, curious/systems thinker, manager/leader, expert (in systems engineering processes and domain knowledge), and perseverer—through case studies and analysis of various successful systems engineers. The text also incorporates input from INCOSE Fellows and examines related concepts including groupthink and agile project management. Ultimately, the book aims to define and promote a more comprehensive understanding of what constitutes success in the systems engineering field beyond traditional certification. The book may be found at https://www.routledge.com/What-Makes-the-Systems-Engineer-Successful-Various-Surveys-Suggest-An-Answer/Eisner/p/book/9780367545505

The AI team take a deep dive into a paper presented at the 11th International Conference on System of Systems Engineering, Kongsberg, Norway, in 2016 which examines systems engineering principles through a case study of a “Widget” system. It explores the iterative nature of problem-solving within the system lifecycle, illustrating how solutions to initial problems can create new challenges. The author highlights the interplay between “what’s” (requirements) and “how’s” (solutions) and how unforeseen issues, such as unexpected vibrations impacting a simple nut-and-bolt fastening mechanism, necessitate design changes and schedule revisions. The analysis emphasizes the importance of considering emergent properties (both desired and undesired) and their impact on project timelines and costs. The paper ultimately advocates for a more flexible, iterative approach to systems engineering, particularly for complex projects. The paper can be found at https://therightrequirement.com/pubs/2016/The%20nuts%20and%20bolts%20of%20systems-4%20post%20review%20-a.pdf

The AI team take a deep dive into Prof Derek Hitchins’ book “putting systems to work”. The book presents a comprehensive approach to systems engineering, contrasting traditional “closed-system” methodologies with a novel “open-system” framework. The open-system approach emphasizes adaptability, cohesion, and the importance of human elements within systems. The text explores various methods for analyzing and designing complex systems, including soft systems methodology, cognitive mapping, and the use of generic reference models. A core concept is the “Unified Systems Hypothesis,” proposing unifying principles applicable across diverse system types. Case studies illustrate the practical application of these principles in real-world scenarios, focusing on problem resolution and the creation of robust, enduring systems. Prof Hitchins may be found at http://systems.hitchins.net/systems/index.html

The AI team take a deep dive into an excerpt from Tom Gilb’s updated book on stakeholder engineering, focusing on a method for systematically identifying, analyzing, and managing stakeholders and their requirements throughout a system’s lifecycle. The author emphasizes a unique definition of “stakeholder,” including non-human entities, and advocates for continuous stakeholder discovery and continuous analysis of their evolving needs. The text details methods for eliciting and prioritizing stakeholder requirements, utilizing quantitative techniques and tools like the “Impact Estimation Table” and the ValPlan app for improved clarity and efficiency in planning. The book also provides numerous principles, patterns, and templates to guide the stakeholder engineering process, with case studies illustrating practical applications and benefits. Finally, the excerpt includes references to supplementary materials and tools for further study. The book may be downloaded from https://www.dropbox.com/sh/2vtc0qy9oa1c13z/AAB9Kdym25j42lp_z3MtYYzFa?dl=0

The AI team take a deep dive into a booklet by Niels Malotaux which introduces Tom Gilb’s Evolutionary Project Management (Evo), a method emphasizing proactive risk mitigation through iterative Plan-Do-Check-Act cycles. Evo integrates project, requirements, and risk management into result management, focusing on achieving customer satisfaction and success. The approach uses short cycles (TaskCycle, DeliveryCycle) to quickly identify and address problems, along with techniques like Active Synchronization and Planguage for requirements specification. Malotaux’s extensive project experience supports the claims of improved efficiency and on-time delivery. The booklet details various Evo elements and contrasts them with traditional risk management approaches, arguing that many perceived risks are predictable issues best managed through process design rather than separate risk management procedures. Access this booklet and much, much more, at https://www.malotaux.eu/

The AI team take a deep dive into Dr. Joseph Kasser’s “Conceptual Laws and Customs of Christmas” which satirically explores Christmas traditions through a Talmudic lens, presenting imaginary laws and customs governing Christmas preparations, the tree, decorations, gift-giving, office parties, and festive meals.  The book meticulously mimics the style of the Talmud, presenting “laws” followed by numbered commentaries exploring their rationale and potential variations. This creates a humorous effect by applying the rigor of Jewish legal interpretation to a non-Jewish holiday. The paperback book retails for $5.95 and may be found on Amazon.com at https://www.amazon.com/Conceptual-Laws-Customs-Christmas-Yiddishkeit/dp/1507510861/ref=tmm_pap_swatch_0?_encoding=UTF8&dib_tag=se&dib=eyJ2IjoiMSJ9.97u3ZAAl35s2uA4APETVhg.GwELtFSP0DnWSK4M2HVfYwdc0akpaSyXMnOkN7GBou4&qid=1735016735&sr=8-1

The AI team take a deep dive into a webinar promoting Dr. Joseph Kasser’s project management expertise. He identifies the top three obstacles faced by young project managers (imposter syndrome, communication issues, and time management difficulties). Kasser offers actionable strategies and tools to overcome these challenges, drawing from his extensive experience and research. The webinar promises a free consultation to help attendees develop personalized plans for reducing stress and improving work-life balance. Ultimately, the presentation aims to equip project managers with the skills and mindset needed to succeed while maintaining a fulfilling personal life. Register for the Webinar