Credentialing Chronicles

Send us Fan Mail Tea dresses, tiny microphones, and a little NAMSS chaos! 🫖🎙️ We’re taking you inside our pink booth at NAMSS’s 50th anniversary conference in New Orleans! This short episode is full of live conversations, laughs, and the wonderfully chaotic energy that comes with recording in the middle of it all. If you’ve ever wondered what NAMSS is like, here’s your little peek—familiar faces, new connections, and MSPs coming together to celebrate what we do. Was it perfectly polished? Ab...

Send us Fan Mail ⚠️ *TRIGGER WARNING:* This episode discusses sexual assault, sexual abuse by healthcare professionals, and child sexual abuse. Although the discussion is non-graphic, these topics may be distressing. Please pause, skip, or listen when you feel ready. Your well-being comes first. You go to the doctor for care. You deserve to leave with your dignity and safety intact. In this powerful episode of Credentialing Chronicles, Shannen Reyes-Aguayo and Nyleen Flores address a diffic...

Send us Fan Mail SOMEBODY ELSE'S DEA NUMBER?! $172 MILLION IN MEDICARE FRAUD?! NEW JERSEY, WE NEED TO TALK! 👀☕️ The Garden State is serving up some SERIOUS healthcare tea, and trust us… this episode is WILD! 🔥 This week on Credentialing Chronicles, hosts Shannen Aguayo-Reyes and Nyleen Flores are taking Spillin’ Tea Across America straight to NEW JERSEY, where questionable prescriptions, alleged kickback schemes, Medicaid revalidation headaches, and major healthcare fraud cases are putting th...

Send us Fan Mail New Hampshire’s Healthcare Wake-Up Call A provider can be qualified, credentialed—and still out of reach. A provider’s identity can be legitimate—and still be used to submit fraudulent claims. Who is checking what happens next? In this New Hampshire edition of Credentialing Chronicles, Shannen Reyes-Aguayo and Nyleen Flores connect the headlines to the provider files, payer decisions, and patients caught in the middle. We examine the state’s 30-day mental-health credentialing...

Send us Fan Mail What happens when the person trusted to heal the patient… is the person harming them? This week on Credentialing Chronicles, Shannen Aguayo-Reyes and Nyleen Flores sit down with Bruce Sackman, renowned healthcare fraud investigator, author, and former Special Agent in Charge with the U.S. Department of Veterans Affairs Office of Inspector General. For more than three decades, Bruce stepped into healthcare environments after something had gone terribly wrong—investigating frau...