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Description
Your Guide to Business Reviews and Reputation Growth.
On the Reviews UP Podcast, we dive deep into the world of Business Reviews, customer feedback, and online reputation management. Each episode explores how smart companies use Business Review Software to elevate trust, build credibility, and stay competitive in the digital landscape.
Feedback Hack brings you...
Actionable strategies, expert interviews, and real-world examples of how businesses are leveraging review management platforms, automation, and AI to drive star ratings, generate authentic customer sentiment, and improve local visibility. Whether you're a startup, franchise, or enterprise brand, our conversations are designed to help you turn customer experiences into measurable success.
Tune in and discover how to make Business Reviews your most powerful marketing asset — only on the Reviews UP Podcast.
12 Episodes
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Using Reviews to Boost Website ConversionsEpisode #13 In this episode of Feedback Hack, hosts Paul and Jason discuss Using Reviews to Boost Website Conversions. Discover how to close more sales by reducing customer doubt with featured feedback. TRANSCRIPT: Paul: This episode of the Feedback Hack podcast, produced by Reviews UP, where we discuss and help your business drive customer reviews, respond to feedback and promote your reputation. Drive more customer feedback and grow your br...
The Power of Reviews in MarketingEpisode #12 In this episode of Feedback Hack podcast, Paul and Jason dive into The Power of Reviews in Marketing. Discover how customer feedback can boost credibility, drive conversions, and amplify your brand’s reach. TRANSCRIPT: Jason: Welcome to the Feedback Hack — I’m Jason. Paul: And I’m Paul. Thanks for joining us today. We’re diving into one of our favorite topics: how reviews and testimonials can transform your marketing. Jason: Exactly. Think about it...
5 Stars, No NotesEpisode #11 Is perfection possible? Should it be the goal? Hear why chasing only 5 star reviews can backfire. TRANSCRIPT: Paul: Welcome to the Feedback Hack, where we dissect the world of customer reviews and feedback to help businesses navigate the choppy waters of customer satisfaction. I’m Paul, your host. Jason: And I’m Jason. Today, we’re diving into the myth of the perfect customer experience and why a 5-star rating isn’t always a good thing. Paul: That’s right, Jason. ...
The Good, The Bad, and The FeedbackEpisode #10 Stop horsing around with your reputation. Learn how to turn customer feedback into a powerful tool for success. The Good, The Bad, and The Feedback Podcast TRANSCRIPT: Paul: Welcome to the Feedback Hack, where we explore the art of customer feedback and turn it into a powerful tool for growth and success. I’m your host, Paul, joined by my co-host, Jason. Jason: Hey everyone, it’s great to be back for another episode. Today, we’re diving into the ...
Reputation Management Software ComparisonEpisode #9 How Reviews UP reputation management software comparison stacks up against Birdeye and Podium. Script: Olivia: Hey everyone! Welcome to a special intern edition of the Feedback Hack — the podcast where we talk all things reputation, reviews, and how to grow your brand the smart way. I’m Olivia… Lou: …And I’m Lou! Today we’re diving into how Reviews Up stacks up against some of the big names out there — Birdeye and Podium. Olivia: Exactly. Yo...
Promote Your ReputationEpisode #8 How to promote your reputation to bring in even more business. TRANSCRIPT: Paul: Hey there, and welcome back to Feedback Hack—the podcast where we turn customer feedback into business gold. I’m Paul. Jason: And I’m Jason. Today’s episode is all about something we like to call the humble brag hack—how to take your great business reputation and actually promote it to bring in even more business. Paul: Exactly. Because one of the best perks of having a solid r...
Automating Your Review ResponseEpisode #7 Automating Your Review Response hack using a Smart Response, Managed Response, or AI Response. TRANSCRIPT: Jason: Hey everyone, welcome back to Feedback Hack! I’m Jason. Paul: And I’m Paul. And today—we’re talking about something that a lot of businesses overlook… responding to customer reviews. Jason: That’s right. Getting reviews is only half the battle—responding to them is where the real relationship-building happens. Paul: Exactly. When customer...
Reputation TouchpointsEpisode #6 How to gather better customer feedback using a variety of reputation touchpoints. TRANSCRIPT: Jason: Hey everyone, welcome back to another episode of Feedback Hack. I’m Jason. Paul: And I’m Paul. Today, we’re diving into a topic that every business—big or small—needs to hear: how to gather better customer feedback using a variety of touchpoints. Jason: Yeah, this is one of those areas where being creative and accessible really pays off. It’s not just about ...
Open Review ChannelEpisode #5 Why you need an open review channel – Not just Google, Yelp or Facebook! Why establishing low friction avenues for feedback fosters more engagement and valuable insight. TRANSCRIPT: Jason: Hey everyone — welcome back to The Feedback Hack. I’m Jason. Paul: And I’m Paul. Today we’re talking about something every business needs to think about — giving people more than just Google as a place to leave reviews. Jason: Yeah — we all know Google reviews are important. ...
Email Signatures For Getting More ReviewsEpisode #4 This is a super simple tip for using your email signatures for getting more reviews. We’ll explore the strategies for crafting compelling yet unobtrusive brand building signature requests. TRANSCRIPT: Jason: Hey, what’s up everybody — welcome back to The Feedback Hack. I’m Jason. Paul: And I’m Paul — and today’s tip is super simple but so overlooked: using your email signature to collect reviews passively every single day. Jason: Yeah — thin...
Revising ReviewsEpisode #3 Revising reviews is a great hack to help unhappy customers revise their bad reviews in just one click. TRANSCRIPTS Jason: Hey everybody — welcome back to The Feedback Hack. I’m Jason. Paul: And I’m Paul. And today we’re talking about one of the smartest — and honestly easiest — moves a business can make: helping unhappy customers revise their bad reviews in just one click. Jason: Yeah — this is like review judo. Somebody leaves you a rough one-star review after a ba...
Responding To Negative FeedbackEpisode #2 Where we’re going to turn the tables on negative feedback and show it who’s boss! TRANSCRIPT: Paul: Welcome to another Feedback Hack, where we’re going to turn the tables on negative feedback and show it who’s boss! Paul: I’m Paul Jason: And I’m Jason Paul: So, let’s dive into the world of negative feedback and learn how to turn it into a positive experience for both you and your customer. Paul: Hey, Jason, I know you’re all about the response when it...
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