The Only Constant

In this episode of The Only Constant, Lasse Rindom speaks with Henry Stoneley, a health-tech commercial and communications leader with more than a decade of experience bringing technology into the NHS. Having built strategies that sold millions of pounds of health technology, served as a director at the UK’s largest health-tech agency and helped launch HLTH Europe, Henry brings a rare combination of market insight, language obsession and practical experience to a conversation about AI, communication and what it means to sound human. Main topics they discuss include: Why AI’s tendency towards the statistically likely next word makes language increasingly homogeneous How strangeness, surprise and meaningful friction make communication memorable Why companies need a small number of repeatable truths rather than endless generic marketing copy How authenticity can help people and brands stand out without sounding like every other company in the room Henry’s blend of sharp language, cultural references and commercial experience makes this a thoughtful conversation about copywriting, communication and how to remain distinctive when everyone has access to the same tools. ---- Do you want to know more about Henry Stoneley?: Former European Song Contest judge and agency owner (only one of those is true), Henry Stoneley runs Keystone, an independent advisory and communications practice, that helps healthtech companies get heard and enter the NHS.    He was previously a senior team member launching HLTH Europe, now Europe's biggest healthtech event, where his remit was to build the event from zero brand recognition to the largest in a swamped sector within two years. He also co-hosts Health Service Unpicked, a podcast on NHS innovation, policy and leadership. Before that, he spent around ten years in healthcare SaaS sales and C-suite roles, was a director at a healthtech comms agency, and spent a reasonable amount of time writing a newsletter while pretending to be a Pigeon. Based in London, he credits his obsession with words and copy to being raised in a household of bookish nerds and absolute dweebs.

In this episode of The Only Constant, Lasse Rindom speaks with Andreas Pihl, medical doctor, author and one of Denmark’s leading voices on AI, diagnostics and digital health. Together, they explore what happens when generative AI enters the consultation room: from better-prepared patients and more accurate decision support to the risks of automation bias, deskilling and losing the human connection that healthcare depends on. Main topics they discuss include: Why AI may be unethical not to use in healthcare, while still requiring critical judgement and human accountability How chatbots can help patients prepare for consultations and support doctors with diagnosis, documentation and decision-making Why healthcare must avoid simply digitising old workflows and instead use AI to remove meaningful administrative friction How automation bias, deskilling and AI-induced psychosis challenge our understanding of expertise, empathy and responsibility Listen to the episode to hear Andreas’ perspective on how AI can help bring humanity back into healthcare - not by replacing doctors, but by giving them more time to be present with their patients. ---- Want to know more about Andreas Pihl?: Andreas Pihl is a Danish medical doctor, author, keynote speaker and one of Denmark’s leading voices on artificial intelligence, diagnostics and digital innovation in healthcare. He is the author and co-author of several books, including Kunstig intelligens i sundhed, Doktor Hansens nye praksis, A Doctor’s Bag for Tomorrow, Doktor Hansen har set sin sidste patient, Last Doctor Standing and the clinical textbook Dermato-venerologiske cases. He is also last author of the 2026 BMJ framework for risk-stratified use of large language models in clinical practice, writes the 'Stikpillen' column for medical journal Dagens Medicin, and is a sought-after speaker on healthcare technology. Andreas bridges advanced health technologies - including clinical language models, chatbots, apps and wearables - with the realities of clinical practice. Still working as a doctor, he brings an insider’s understanding of where healthcare needs to change, and focuses on making technology safe, practical and meaningful. His outlook is that technology should not replace the patient relationship, but free up time, strengthen clinical work and bring more human presence back into healthcare.

In this episode of The Only Constant, Lasse Rindom speaks with Peter Gostev, AI Capability Lead at Arena and creator of BullshitBench, an open-source benchmark that tests whether language models can recognise nonsensical questions rather than confidently inventing an answer. Returning as the podcast’s first solo repeat guest, Peter joins Lasse for a wide-ranging conversation on what has changed in AI, from model capabilities and coding agents to the organisational realities of accountability, governance and an overwhelming volume of AI-generated work. Main topics they discuss include: Why architecture, context and accountability become the bottleneck when AI makes execution faster How harnesses, routing and tools increasingly shape model performance beyond the raw model itself Why organisations need new ways to manage the volume of outputs, reviews and decisions created by AI What BullshitBench reveals about the gap between impressive benchmarks and trustworthy day-to-day AI use Why giving subject matter experts powerful AI tools can unlock far more innovation across the business Listen to the episode to hear Peter’s perspective on why AI’s real potential lies not in replacing accountability, but in helping more people turn their expertise and imagination into action. ---- Want to know more about Peter Gostev?: Peter Gostev is an AI Capability Lead at Arena, where he tests new models every day and explores how frontier models perform in the real world. He is also a creator of Bullshit Benchmark, which tests how likely models are to engage with nonsensical user prompts. Previously, he was Head of AI at Moonpig, a UK-based e-commerce company, where he implemented AI-based features and automations across the business. Prior to that, he was an AI Strategy Lead at NatWest Bank, where he helped the bank adopt machine learning techniques and LLMs.

In this episode of The Only Constant, Lasse Rindom marks episode 100 with four returning guests: Dr. Lorien Pratt, AI pioneer and decision intelligence expert; David Pontoppidan, Head of Business AI for SAP across the Nordics & Baltics; Ewa Zborowska, Research Director at IDC and one of Europe’s leading AI analysts; and Jason Stanley, Head of Applied AI Research at ServiceNow. Together, they move beyond the hype around AGI, singularity and agents to ask what it really takes for AI to create value in the enterprise. Main topics they discuss include: Why a map can never fully represent the territory, and what that means for AI systems trying to model the real world Why adoption, organisational readiness and clear outcomes matter more than the latest model release How to build agentic systems with meaningful human agency, governance and accountability Why AI should help organisations make better decisions rather than simply automate more workflows ---   My four guests for this milestone episode are: Dr. Lorien Pratt. Lorien is a renowned computer scientist, Chief Scientist and co-owner of Quantellia, and co-founder of OpenDI. She is credited with pioneering transfer learning in machine learning and co-creating the field of decision intelligence. Jason Stanley. Jason is Head of Applied AI Research at ServiceNow. His work centres on trustworthy AI and governance, informed by a background spanning sociology, technology and public policy. David Pontoppidan. David is Head of Business AI for SAP in the Nordic and Baltic region. He helps large organisations turn enterprise data and AI into practical transformation and measurable business value. Ewa Zborowska. Ewa is Research Director for AI in Europe at IDC and leads its European AI Innovations and Strategies research. She has more than two decades of experience analysing IT services, cloud and AI, with particular interest in their organisational and societal effects.

In this episode of The Only Constant, Lasse Rindom speaks with Thomas Telving, philosopher, author and AI ethics commentator, whose work explores what it means to remain human in a world shaped by intelligent machines. Together, they examine the dreams, benefits, violence and dangers of AI - from better healthcare and automation to the subtle ways human relationships, judgement and social connection can be displaced by technology. Main topics they discuss include: Why the real dream of AI should be to value relational and human work more highly How companion AI can blur the line between a useful tool and a meaningful relationship Where AI can create genuine benefits in areas such as healthcare, research and practical work Why power, bias, intellectual property and dependency on a few AI companies are societal risks How to decide when using AI saves time and when human effort is itself part of the value Listen to the episode to hear Thomas’ perspective on how we can embrace AI’s potential without automating away the human friction, care and connection that make life meaningful. ---  Do you want to know more about Thomas Telving?: Thomas Telving is a philosopher, author and technology analyst, as well as a prominent voice in the Danish debate on artificial intelligence. He advises companies and organisations on AI, ethics and digital transformation and regularly appears as an expert on television, in podcasts and in newspapers. He has written numerous articles on technology and ethics and is the author of Killing Sophia (2022), Kære Mille – et brev om livet (2022), 10 ting du skal vide om filosofi og kunstig intelligens (2025) and Uautomatiserbar (2026). Since 2016, he has delivered more than 300 talks on artificial intelligence. Thomas holds an MA in philosophy and political science from the University of Southern Denmark and the University of Copenhagen.