Empowered to Lead

Continuing the hire slow conversation from the last two episodes, Lisa unpacks the other half of the saying, "fire fast," drawing on Priya Parker's The Art of Gathering to reframe exclusion as protection, and walks through what it actually looks like to notice a poor fit, have the conversation, and follow through with clarity and kindness.What You’ll Hear:Why "fire fast" isn't about being harsh, it's about protecting your clients, your team, and your own energyHow Priya Parker's concept of general exclusion in The Art of Gathering applies directly to deciding who belongs in a group practiceWhy tolerating a poor fit sends a message to the rest of your team about what your values actually meanThe actual steps of firing fast: notice, have an intentional and curious conversation, set a clear timeline for change, follow up, and follow throughResources Mentioned on this EpisodeThe Art of Gathering by Priya Parker, referenced throughout for the concept of general exclusionThe last two episodes on hiring slow [S2E35 and S2E36]Group Practice Connection, referenced as a place to process the emotional side of these decisions with peers - www.grouppracticenetwork.ca/the-group-practice-connectionReflection Prompts for the WeekIs there someone on your team right now where your gut has been telling you something for a while?What would general exclusion look like for your practice, who are you actually built to serve and lead well?Are you protecting your team by acting, or protecting your own comfort by waiting?What's one conversation you've been avoiding that needs a clear timeline instead?Meet the Host: Lisa CatalloLisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day.Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose.Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does.When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter.Connect with the Host:Website: www.grouppracticenetwork.caInstagram: instagram.com/grouppracticenetworkFacebook: facebook.com/grouppracticenetworkLinkedIn:www.linkedin.com/in/lisa-catalloLoved this episode? Let’s take it a step further.Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth.👉 Download it hereAnd if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence.✨ You don’t have to do this alone. Check it out hereEmpowered to Lead is proud to be on the High Vibe Podcast Network Check out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/giftsShare the Love✨ If this episode lit something up in you… tag us on Instagram @HighVibeLeaders and @grouppracticenetwork and let us know your biggest takeaway!🦋 Don’t forget to rate & review — it helps us reach more conscious rebels like you.Listen & Subscribe🎧 Apple Podcasts🎧 Spotify🎧 Amazon Music🎧 High Vibe Podcast Network

Picking up where last week's episode left off, Lisa walks listeners through the free Hire Slow Checklist step by step, turning "hire slow" from a mindset into seven concrete moves any group practice owner can use for their next hire, whether that's a therapist, an intake coordinator, or a clinical director.What You’ll Hear:Why slowing down your hiring process isn't hesitation, insecurity, or overthinking, it's intentionality tied to the clients you serve and the team you're buildingHow to get clear on your non-negotiables (licensing, availability, experience) before you ever post the job, including the cover letter trick Lisa uses to screen for attention to detail and genuine interestWhat a screening step can look like before the first full interview, and why she revisits her own process about every five hiresWhy she uses the same structured, scored questions for every candidate in a role, a practice an employment lawyer recommended at one of her retreatsThe case study and role-play options she's used to see how a candidate actually thinks clinically, not just how they answer in the roomHer own six-plus week onboarding runway, including why a new hire's bio and video go on the website two weeks before they see a clientResources Mentioned on this EpisodeGPC Hire Slow Checklist.pdfGroup Practice Connection, referenced for the full Intake Coordinator, Therapist, and Clinical Director interview guides, plus the post-interview debrief and scoring tool www.grouppracticenetwork.ca/the-group-practice-connectionListener feedback invited by email: [email protected] Prompts for the WeekWhere in your last hire did you skip a step you wish, looking back, you hadn't?What would a screening call or case study reveal about a candidate that their resume never could?Is your onboarding process actually a checkpoint, or just a welcome mat?Of the seven steps in this checklist, which one is missing from your process right now?Meet the Host: Lisa CatalloLisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day.Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose.Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does.When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter.Connect with the Host:Website: www.grouppracticenetwork.caInstagram: instagram.com/grouppracticenetworkFacebook: facebook.com/grouppracticenetworkLinkedIn:www.linkedin.com/in/lisa-catalloLoved this episode? Let’s take it a step further.Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth.👉 Download it hereAnd if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence.✨ You don’t have to do this alone. Check it out hereEmpowered to Lead is proud to be on the High Vibe Podcast Network Check out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/giftsShare the Love✨ If this episode lit something up in you… tag us on Instagram @HighVibeLeaders and @grouppracticenetwork and let us know your biggest takeaway!🦋 Don’t forget to rate & review — it helps us reach more conscious rebels like you.Listen & Subscribe🎧 Apple Podcasts🎧 Spotify🎧 Amazon Music🎧 High Vibe Podcast Network

After a summer of guest interviews, Lisa is back solo to unpack a phrase she uses often: hire slow. She breaks down what it doesn't mean (hesitating, second-guessing, overthinking) and what it does (screening on purpose, knowing your ideal therapist, and building checkpoints that protect your team and your clients), using her own hiring wins and misses as the proof.What You’ll Hear:The difference between hiring slow and hiring hesitant, and how to tell which one you're actually doingLisa's own hiring miss: giving a key and a contract to a renter before listening to her gut, and what it cost her two months laterWhy she now thinks about "rock stars" versus "shooting stars" before she ever posts a job, and how planning for both changes what she expects from a new hireThe screening call detail (a long commute on an unsafe route) that told her a promising applicant wasn't the right fit, before either of them invested more timeLisa's own six-week hire slow timeline: job posting, specific cover letter requirements, a video introduction, a team meeting, a case study, a mock session, and reference checksWhy onboarding, mission, vision, and values included, is part of the hire slow process itself, not just what happens after someone says yesResources Mentioned on this EpisodeS2E31 with Heather Bach, referenced for her 20-40 applicant screen, reference questionnaires, and "presence" scoreS2E32 with Haley Moore, referenced for her 15-minute vibe check and role-play intake roundNext week's episode: the free Hire Slow Checklist (tool episode)Reflection Prompts for the WeekDo you know who your ideal therapist is, not just to fill a role, but to fit your team, your admin, and your ideal client?Are you hiring a rock star or a shooting star right now, and have you planned for what each one will need from you?What would a screening call reveal about a candidate that a resume never could?If you slowed your next hire down by one step, what would that step be?Meet the Host: Lisa CatalloLisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day.Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose.Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does.When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter.Connect with the Host:Website: www.grouppracticenetwork.caInstagram: instagram.com/grouppracticenetworkFacebook: facebook.com/grouppracticenetworkLinkedIn:www.linkedin.com/in/lisa-catalloLoved this episode? Let’s take it a step further.Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth.👉 Download it hereAnd if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence.✨ You don’t have to do this alone. Check it out hereEmpowered to Lead is proud to be on the High Vibe Podcast Network Check out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/giftsShare the Love✨ If this episode lit something up in you… tag us on Instagram @HighVibeLeaders and @grouppracticenetwork and let us know your biggest takeaway!🦋 Don’t forget to rate & review — it helps us reach more conscious rebels like you.Listen & Subscribe🎧 Apple Podcasts🎧 Spotify🎧 Amazon Music🎧 High Vibe Podcast Network

Whitney Owens runs a 15-person, private-pay group practice in Savannah, Georgia (just closed on their second commercial building) and Wise Practice Consulting, a faith-based consulting business for practice owners. In this conversation she and Lisa dig into what it actually means to lead authentically, why she stopped letting her therapists dictate her decisions, and why bringing in an integrator through EOS/Traction changed everything about how she leads.What You’ll Hear:How Whitney markets a faith-based niche without it feeling weird or performative, and why it's no different than marketing for ADHD or eating disorders if you're not personally in that populationThe line Whitney walks between authenticity and oversharing with her team, and how that's shifted through a recent stretch of personal loss and transition in her practiceWhy she brought on an integrator (COO) after opening a second location, what an integrator actually does day to day, and how it freed her to lead from her strengths instead of managing everyone's metricsThe story of a practice owner she couldn't convince to get help in time, and why Whitney wishes more group practice owners would reach out soonerWhy Whitney stopped letting her therapists' pushback dictate her business decisions, and what changed (including losing 13 therapists in 18 months) once she got clear on who she really is as a leaderResources Mentioned on this EpisodeWise Practice Consulting — wisepracticeconsulting.comTraction by Gino Wickman (EOS)Uriah Guilford, Productive Therapist Podcast — https://productivetherapist.com/Gordon Brewer, The Practice of Therapy — [https://practiceoftherapy.com/Allison Puryear — https://www.abundancepracticebuilding.com/Featured Guest: Whitney OwensWhitney Owens is a licensed professional counselor, group practice owner, and faith-based private practice consultant based in Savannah, Georgia. She leads a thriving multi-location, private pay group practice, a seven-figure business she has built and continues to run, without sacrificing her faith, her family, or her joy along the way.What sets Whitney apart is simple: she is doing the work. She's not teaching from borrowed playbooks or strategies that once worked years ago. She is in it every day, applying what she knows from real, current experience in a growing practice. The advice she gives is the same advice she lives by, tested and proven in her own business.In addition to running her practice, Whitney consults faith-based practice owners across the country on how to start and grow thriving businesses of their own. Through Wise Practice, she hosts summits, a weekly podcast, and a membership community dedicated to helping clinicians build practices that honor both their calling and their life. She has spoken at events including the American Counseling Association conference, the Maryland professional counselors conference, and multiple years at the Georgia Counseling Association conference.When she's not working, Whitney is exactly where she wants to be — with her husband and two daughters, out for a run, lost in a good book, relaxing in the backyard, or making memories at Disney World.Follow Whitney Owens and Wise Practice Consulting:Instagram: @wise_practice_consulting YouTube: @wisepracticeconsulting wisepracticeconsulting.comMeet the Host: Lisa CatalloLisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day.Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose.Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does.When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter.Connect with the Host:Website: www.grouppracticenetwork.caInstagram: instagram.com/grouppracticenetworkFacebook: facebook.com/grouppracticenetworkLinkedIn:www.linkedin.com/in/lisa-catalloLoved this episode? Let’s take it a step further.Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth.👉 Download it hereAnd if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence.✨ You don’t have to do this alone. Check it out hereEmpowered to Lead is proud to be on the High Vibe Podcast Network Check out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/giftsShare the Love✨ If this episode lit something up in you… tag us on Instagram @HighVibeLeaders and @grouppracticenetwork and let us know your biggest takeaway!🦋 Don’t forget to rate & review — it helps us reach more conscious rebels like you.Listen & Subscribe🎧 Apple Podcasts🎧 Spotify🎧 Amazon Music🎧 High Vibe Podcast Network

What happens when the need in your community outgrows what a private practice can offer? Aditi Jasra, who leads a Tri-Cities group practice and co-founded the New Wellness North Foundation, shares why she built a nonprofit alongside her business, what the first year of that learning curve actually demands, and how knowing your why carries you through when grants get tight and the work gets hard.What You’ll Hear:Why Aditi launched a nonprofit alongside her group practice, and the specific gap it was built to fillHow she leads as a compassionate team player while still holding clear standardsThe realities of nonprofit funding right now, and why grants are harder than ever to come byWhat it actually takes to build a board and sustain the commitment a nonprofit requiresWhy your why is the thing that carries you when the work gets hard and quitting feels easyLoneliness as its own kind of pandemic, and the healing that happens through connectionResources Mentioned on this EpisodeNew Wellness North Foundation - https://www.newwellnessnorthfoundation.org/GPO Network, the free Facebook group for Canadian group practice ownersGroup Practice Connection membership: Join hereFeatured Guest:Aditi Jasra is a registered clinical counsellor, group practice owner, and yoga practitioner based in the Tri-Cities area of British Columbia, with a head office in Port Coquitlam and a second location in Surrey. Her practice is made up largely of South Asian women and other diverse practitioners, offering somatic and attachment-based work across relationships, anxiety, and trauma, with most of her clinicians EMDR trained. As a learning site, her practice also supports interns building toward registration. In October 2024, Aditi and several colleagues founded the New Wellness North Foundation, a nonprofit providing free and pay-what-you-can counselling and building community connection for those who cannot otherwise access support.Connect with Aditi:Email: [email protected]: https://www.instagram.com/wellnessnorthcounselling/Website: https://wellnessnorth.ca/Meet the Host: Lisa CatalloLisa is a Canadian psychotherapist, group practice owner, and business coach with over eight years of experience leading a thriving, values-driven practice. She works with therapists who are ready to step into their role as confident, ethical, and intentional leaders—without burning out or getting buried in the day-to-day.Lisa’s coaching focuses on building sustainable group practices through efficient systems, effective leadership, and a deep respect for time and energy. Her approach is calm and encouraging, offering grounded guidance that helps therapists move from overwhelm to clarity—so they can lead with confidence and purpose.Whether she’s supporting someone just starting to grow a team or helping a seasoned leader reclaim their role as CEO, Lisa brings a blend of insight, structure, and heart to everything she does.When she’s not coaching or connecting with therapists, you’ll find her hanging out with her children and grandchildren, reading, walking by the water, or dreaming up new ways to make business feel a little lighter.Connect with the Host:Website: www.grouppracticenetwork.caInstagram: instagram.com/grouppracticenetworkFacebook: facebook.com/grouppracticenetworkLinkedIn:www.linkedin.com/in/lisa-catalloLoved this episode? Let’s take it a step further.Grab the free Time + Energy Audit for Group Practice Owners to get super clear on where your time is going—and what it’s actually worth.👉 Download it hereAnd if you're ready for consistent support, connection, and access to done-for-you tools? Come join us inside Group Practice Connection—the membership designed to help Canadian group practice owners lead with clarity and confidence.✨ You don’t have to do this alone. Check it out hereEmpowered to Lead is proud to be on the High Vibe Podcast Network Check out (Host Name) Gift in the Vault https://highvibepodcastnetwork.com/giftsShare the Love✨ If this episode lit something up in you… tag us on Instagram @HighVibeLeaders and @grouppracticenetwork and let us know your biggest takeaway!🦋 Don’t forget to rate & review — it helps us reach more conscious rebels like you.Listen & Subscribe🎧 Apple Podcasts🎧 Spotify🎧 Amazon Music🎧 High Vibe Podcast Network