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Level Up Claims

Author: Galen Hair

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The Level Up Claims Podcast brings you real conversations with the leaders, builders, and disruptors shaping the property damage, restoration, and insurance-claims world. Each week, we dig into the strategies, systems, and mindset needed to grow, whether you're a contractor, public adjuster, attorney, or anyone working in the claims ecosystem.

From business growth and leadership to industry trends, complex losses, tech, and entrepreneurship, we spotlight the people who refuse to settle and are pushing the industry forward. No fluff. No sales pitches. Just actionable insight from those who've lived it.

If you're ready to think bigger, operate smarter, and level up your impact, you're in the right place.
203 Episodes
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You've spent years building your business. But have you taken the steps to protect everything you've worked for? On this episode of Level Up Claims, Galen Hair sits down with Matthew Meredith, founder of Meridian Legal Advisors, to discuss why asset protection needs to be part of every business owner's long-term strategy. Highlights: Matthew's journey from equities trading and financial advising to law Why successful business owners can still have major asset-protection gaps Using trusts and holding companies to protect personal and business assets Separating operating companies from asset-holding entities Why insurance shouldn't be your only line of defense How LLC structures can help contain liability Estate planning, business succession, and what happens when an owner dies Tax strategies and long-term wealth preservation Why legal, financial, and business plans need to work together The importance of regularly reviewing your estate and asset-protection plans Learn more: Matthew Meredith / Meridian Legal Advisors: https://meridianlg.com/about/ Meridian Legal Advisors: https://meridianlg.com/ Phone: (832) 447-1220 | Email: [email protected] Insurance Claim HQ (Galen M. Hair): https://insuranceclaimhq.com Email Galen: [email protected] Level Up Claims: https://levelupclaim.com/
What if the biggest obstacle to growing your business isn't money, strategy, or the market, but you? On this episode of the Level Up Claims Podcast, Galen Hair sits down with David Ask, entrepreneur, inventor, speaker, author, and leadership coach, to talk about the mindset behind building a business and leading through adversity. In this episode: Why the biggest obstacle in business may be the person in the mirror How David took an idea from concept to thousands of retail locations Why asking for help can be more valuable than trying to do everything yourself The difference between grit and resilience How fear of rejection keeps business owners from making the call Why leaders set the temperature for their company culture How to learn from failure without getting stuck in self-judgment Why your definition of success should start with knowing yourself How to avoid becoming successful at the wrong things Guest: David Ask Host: Galen Hair Learn more: The Ask Experience: https://theaskexperience.com StatGuard Plus: https://statguardplus.com LockBox Pro: https://lockboxpro.com GroupServ: https://groupserv.biz Insurance Claim HQ (Galen M. Hair): https://insuranceclaimhq.com Email Galen: [email protected] Level Up Claims: https://levelupclaim.com/  
What happens when your business grows, pressure builds, and the problems you've been ignoring become impossible to avoid? On this episode of the Level Up Claims Podcast, Galen Hair sits down with Chrissy Myers, third-generation business owner, CEO of AUI and ClarityHR, and author of Reluctantly Resilient, to discuss the leadership challenges that can make or break a business. In this episode: Why accountability starts with clear expectations How pressure and growth expose weaknesses in your business When caring about an employee becomes an obstacle to good leadership How to have difficult conversations before problems escalate Chrissy's "Pause, Perceive, Proceed" framework Why resilience is more than just pushing through What it really means to level up as a leader Reach out to us! Connect with Chrissy Myers https://chrissymyers.com/ Connect with Galen M. Hair https://insuranceclaimhq.com [email protected] https://levelupclaim.com/
A former firefighter, paramedic, and assistant fire chief, Tina brings an emergency-response mindset to property claims. She explains how systems, documentation, continued education, and honest communication help her team navigate complicated claims while setting realistic expectations for homeowners who may be facing the most difficult experience of their lives. In this episode, they discuss: Why Tina sees the Midwest becoming a new tornado hot spot How catastrophe losses affect communities unfamiliar with widespread destruction What happens when carriers issue small payments, deny claims, or refuse another inspection Why public adjusters need strong documentation and legal support How emergency-response protocols translate to managing property claims Why realistic expectations matter when recovery can take years How claims professionals can support clients without sacrificing their own well-being Why continued education and better systems make a difference What it means to be a steady leader when everything around you is chaotic Reach out to us! Connect with Tina Nabhan linkedin.com/in/tina-nabhan-05a476231 Connect with Galen M. Hair https://insuranceclaimhq.com [email protected] https://levelupclaim.com/
Ronnie Cantin joins Galen Hair for a conversation about relationship-building, trust, business development, and why genuine connections matter so much in the property claims industry. In this episode: Why relationships should be built before you need them How Ronnie approaches networking without making it transactional Why trust takes time How to build relationships during a slow hurricane season Expanding your network beyond your local market Why sharing your hobbies and personality can make you more memorable The difference between genuine relationships and "fake love" Why being a straight shooter can build more trust Where AI fits into relationship-based business development Why the human side of business still matters Reach out to us! Connect with Ronnie Cantin https://insuranceclaimhq.com/attorneys/ronnie-cantin-iii/ Connect with Galen M. Hair https://insuranceclaimhq.com [email protected] https://levelupclaim.com/  
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