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A Building Full of Carpet Isn’t Always a Building Full of Profit

2026-11-1109:32

A building full of carpet looks like an opportunity. Whether it is the right opportunity for a particular carpet cleaning company is a different question.

From Classroom Kid to IICRC-Approved Instructor

2026-11-0213:56

What does it take to become one of the youngest IICRC-approved instructors in history—and what does that milestone mean beyond the title?

AI Is Calling. Will You Answer?

2026-10-3019:32

Ask any AI tool to recommend a carpet cleaner, a house cleaning service or a commercial cleaning company, and it will hand back a short list in seconds. The newer development is that customers are starting to tell AI to contact those companies, explain the job, get a price and see when a crew can come out.

Same Calls, Bigger Business: What Top Owners Do Differently

2026-10-2924:18

Are you getting enough value from the calls your carpet cleaning business already receives? In this episode of Straight Talk!, Jeff Cross welcomes John Clendenning to explore the Carpet Cleaning Benchmark Survey and the gaps it reports between typical companies and top operators. ap

Don't Let a Chatbot Decide Who You Hire

2026-10-2810:20

Hiring used to begin with a handshake, or at least a phone call. Today, plenty of job seekers send in an application and get a rejection without ever speaking to a person at the company, assuming a response comes at all.

#box-pro-ellipsis-179463802393582{-webkit-line-clamp:2;}Straight Talk – an ISSA Podcast

Straight Talk – an ISSA Podcast