Making Risk Flow | The Future of Insurance

125 Episodes

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Why Operations Is the Ultimate Growth Engine in Insurance | Ann Haugh

2026-07-2937:33

What if operational excellence wasn't about cutting costs, but about unlocking your organization's true potential? In this episode of Making Risk Flow, Juan de Castro speaks with Ann Haugh, Group Chief Operations Officer at Axis Capital, about why operations should be viewed as a strategic growth engine rather than a cost center. Ann shares how Axis transformed its operating model to improve efficiency while scaling the business, the importance of building cross-functional talent, and how lea...

Why Better Data Helps Underwriters Say 'Yes' More Often | Mark Varley & Simon de la Hoyde

2026-07-1434:29

Geospatial intelligence is changing the way insurers assess risk, but better decisions start with better data. In this episode of Making Risk Flow, Jake Harding is joined by Mark Varley, CEO of Addresscloud, and Simon de la Hoyde, Sales Director, to discuss how building-level data, real-time accumulation visibility, and high-quality address intelligence help underwriters quote faster, select risks with greater confidence, and write more profitable business. They also explore why insurer...

Beyond Automation: The Real Drivers of Underwriting Transformation | Allison Hamilton

2026-07-0933:17

In this episode of Making Risk Flow, Juan de Castro sits down with Allison Hamilton, US Customer Success Lead at Applied Systems, to discuss why underwriting transformation depends on people and processes as much as technology. Allison explains how better data governance, transparent AI, and aligned incentives help underwriters make faster, more confident decisions. She explores why speed-to-quote has become a critical competitive advantage, how broker integration and third-party data r...

Property Intelligence at Scale: How Geospatial Data Is Redefining Insurance Underwriting | Izik Lavy and Jacob Grob

2026-06-3039:26

In this episode of Making Risk Flow, Jake Harding sits down with Izik Lavy and Jacob Grob from GeoX AI to explore how property intelligence is transforming insurance underwriting. They discuss how accurate geospatial data, computer vision, and confidence-scored models help carriers move beyond reactive decision-making, accelerate quotes, uncover profitable opportunities, and better manage risk. The conversation explores why deterministic data can outperform probabilistic AI, how deeper proper...

Think Slow, Execute Fast: The New Playbook for Vertical AI Transformation in Insurance | Kristoffer Lundberg

2026-06-2332:18

In this episode of Making Risk Flow, Juan de Castro sits down with Kristoffer Lundberg, CEO of Insurtech Insights, to explore how AI is transforming insurance from a story of disruption into one of collaboration. Recorded at InsureTech Insights in New York, the conversation examines what it takes to deploy AI at scale, from defining clear business goals and building the right partnerships to redesigning operating models around automation. Kristoffer shares lessons from real-world AI imp...

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Making Risk Flow | The Future of Insurance