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The Future of Fandom
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The Future of Fandom

Author: LiveLike

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In today’s digital world, engaging fans isn’t optional—it’s everything.

Future of Fandom is the podcast for sports leagues, broadcasters, and digital platforms who know that the old playbook for audience engagement no longer works. Hosted by the team at LiveLike—the leading enterprise engagement and loyalty platform—this series explores how the most forward-thinking organisations are using gamification, loyalty programs, and community-driven experiences to deepen fan relationships and drive real business results.

Every other week, we speak with senior decision-makers from global sports teams, media companies, and consumer brands about what it takes to turn casual spectators into loyal superfans. We dive into how enterprise organisations are rethinking digital infrastructure, leveraging first-party data, and adopting modular, API-first engagement tools to future-proof their fan strategies.

Whether you're a Head of Product, Digital, Revenue or Strategy, Future of Fandom gives you the insight and inspiration you need to move beyond passive content and into interactive, monetisable, and measurable fan experiences.

This isn’t about chasing trends—it’s about building the infrastructure of tomorrow’s fandom, today.

Subscribe now and stay ahead of the game.

49 Episodes
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Within five years, sports teams will take full control of their content and become the main place fans go to watch, play and buy. The organizations wiring their tech together now will be hard to catch. Your streaming platform, loyalty program and in-venue app each hold a slice of the fan. None of them share data, and half were chosen because a sponsor paid for the slot. Kyle Eichman spent over a decade with the Sacramento Kings, leading fan-facing technology for Golden 1 Center, one of the ...
Get an 18-year-old to download a pro sports app, and you've got a fight on your hands. Get them to download their college's app freshman year, and you might have a fan for life. College athletics touches more fans and student athletes than almost any other corner of sport, yet most programs are still figuring out how to turn casual attendance into daily digital habits. NIL, realignment, and streaming are colliding at once, and digital fandom strategy hasn't caught up. George Scott is Presid...
AI is the word on every badge at IBC this year, but almost no sports organisation has actually put it into production at scale. If you're staring down a show floor full of vendors promising the same thing, how do you know who's actually built something real versus who started six months ago and calls it innovation? And if direct-to-fan is supposedly the biggest lever left to pull, why hasn't every league already pulled it? For this episode, LiveLike Co-Founder and CRO Samuel Westberg swaps se...
Broadcast content is about to stop being something you just watch, and this ITV exec built the team proving it. Every broadcaster is racing to add generative AI without a playbook, and most leaders still can't answer a simple question: where does it actually move the needle for fans, not just for efficiency? Paul Kerrison is Head of Generative AI Innovation at ITV, where he built Europe's first GenAI-produced TV advert and grew the Creative AI Network into a 3,000-strong community of UK con...
Most media companies are still building for an audience that no longer exists. Demographic boxes - Hispanic or American, soccer or football, Spanish or English - were built for a world where culture moved slowly. The fans those boxes were meant to describe left them behind years ago. Olek Loewenstein, Global President of Sports at TelevisaUnivision, has spent his career serving audiences that live between worlds. His read on global fandom isn't theoretical - it's operational. And his argumen...
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