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© 2026 No Show
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No Show is about the business of travel: hotels, tourism, technology, changing consumer tastes, the conference industry, and what you actually get for $50 worth of resort fees.
Hosts Jeff Borman and Matt Brown explore the intersection of design, architecture, place, emotion, and memory. When we travel, we pass through these intersections, supported by a massive business infrastructure and a fleet of dedicated (and patient) service professionals.
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106 Episodes
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How did a French tire company become the world's most influential restaurant critic? In the first of a 2-parter, we trace the Michelin Guide from its beginnings as a motorists' handbook to its modern role as a global kingmaker in restaurants and hospitality. Plus: The growing business of Michelin tourism partnershipsCan Michelin Keys will ever carry the same weight in the hotel worldWhy winning a Michelin star can be a mixed blessingMichelin's role as military equipmentHow restaurants can imp...
Jeff Borman is back, and he is welcomed by math. This week on No Show, he and Matt Brown trade favorite travel numbers of 2026 including: 🌐 What it costs to fuel a cross-country flight 🌐 How airlines cash in on loyalty and lounge crowds 🌐 What happens when budget competition disappears 🌐 How much time hidden fees steal from us Plus TV-inspired vacations, cruise lines thinking beyond the boat, tourism’s missing seat in government, and a national parks number that measures travel in hours inste...
Break out the travel glassware and vermouth atomizers, Michael Trager is going to help us untangle the facts and myths of loyalty programs, Vegas visitation, and lounge waiting times. Michael is founder of TravelZork and ZorkFest, casino loyalty obsessive, luxury travel expert, and the man better known by his superhero name as “The Baccarat Guy.” We'll talk: Whether Vegas is still selling something people want to buyThe biggest lie we tell ourselves about airline milesCaviar on planesWhy air...
Carley Montgomery advises luxury boutique hotels, wellness properties, and retreats on how to transition away from superficial amenities and toward genuine, deeply restorative guest environments. She joins No Show to talk: Nothingness, boredom, and silence are features not bugsThe relentlessness of biohacking trendsThe overlooked signals of a truly restorative space Why small, lower-end properties are well-positioned for restorative hospitalityHer new book The Restorative Power of Place:...
Legendary theme park executive and International Theme Park Services founder Dennis Speigel joins No Show to talk about the economics of amusement, the widening divide between regional and destination parks, and why the industry still draws more Americans than all major professional sports combined. We also talk about: Meeting Dolly Parton and how Dollywood became a phenomenonHow much new rides cost the parksThe nuttiest concept that made it to the feasibility phase (think firearms)Building p...
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