The Pluralsight Podcast

Companies are pouring money into AI, so why are so few seeing a return? Recorded live at UNLEASH World in Paris, Josh sits down with Pluralsight CEO Erin Gajdalo to explore the widening gap between the technology organizations buy and the readiness of the people expected to use it. Backed by striking data on where AI budgets actually go, Erin explains why tools without upskilling rarely deliver, shares what she learned building her own agent, and makes the case that human judgment matters more than ever as agents take on more work. The conversation is full of practical guidance for L&D, HR, and technology leaders. Why L&D needs a CIO or CTO at its side from the start. Why validating skills is the step most organizations skip. Why completion metrics won't survive a CFO's scrutiny. Erin also introduces Hiring IQ, Pluralsight's upcoming platform for validating technical skills before day one, and shares her vision for bringing learning into the tools engineers already use. Connect with Erin: LinkedIn: https://www.linkedin.com/in/eringajdalo/ Pluralsight: https://www.pluralsight.com/ Stay up to date on everything happening in cloud, AI, and security. Sign up for our weekly newsletter: https://www.pluralsight.com/technews/

What do you do when the talent you need isn't available in the market where you need it? Recorded live at UNLEASH World in Paris, Josh sits down with Annabelle Eggerling, HR business partner for Equans' global IT community. Picking up where the Equans and Pluralsight case study left off, Annabelle shares how Equans is bringing roughly 450 critical IT roles in-house across new regions worldwide. She explains the case for internalizing: better service quality, and keeping knowledge inside the company instead of losing it to contractor turnover. She also explains why the biggest shift was getting IT managers to stop purchasing skills and start attracting and growing people. The conversation is full of practical ideas for HR, L&D, and technology leaders. Why Equans hires for potential instead of holding out for a candidate who matches 100% of the skills. Why upskilling begins before day one, and what early Pluralsight access signals to new hires. How "golden hour" learning time and manager-led programs build a learning culture without a dedicated L&D team. What Annabelle measures instead of course completions, from content diversity to daily learning habits. And how local sourcing partners and NGOs shaped the hiring strategy in each region. Annabelle closes with advice for any leader building internal capability: challenge the target operating model, and open every role with a three-year career path in mind. Connect with Annabelle Eggerling: LinkedIn: https://www.linkedin.com/in/annabelleeggerling/ Equans: https://www.equans.com/ Read the Equans case study: https://www.pluralsight.com/resources/case-studies/equans Stay up to date on everything happening in cloud, AI, and security. Sign up for our weekly newsletter: https://www.pluralsight.com/technews/

Is AI really coming for jobs at scale, or is the real constraint on growth something else entirely? Recorded live at UNLEASH World in Paris, Josh sits down with Josh Bersin, founder and CEO of the Josh Bersin Company and author of the upcoming book Superpowered. Drawing on nearly 30 years of labor market research, Bersin argues the opposite of the headlines: with workforces in developed economies set to shrink, companies will have to get more out of every person, and AI will prove to be a growth technology, not a cost-cutting one. He explains why there's no such thing as an AI strategy, only a business strategy that leverages AI, and what history suggests about today's infrastructure spending boom. The conversation is full of practical ideas for HR, L&D, and technology leaders. Why talent density is replacing the traditional talent management pipeline, and why hiring is only one of five ways to grow capacity. Why the decline in early-career hiring is a red herring. How L&D must evolve into what Bersin calls dynamic enablement, and why skills data is a corporate asset. The four stages teams move through as AI copilots become part of daily work, and why the "super manager" acts more like a re-engineering consultant than an operator. Bersin also makes the case that agents need boundaries just like employees, and that the business owner should be accountable for their behavior. He closes with one message for every leader: believe in your people. Connect with Josh Bersin: LinkedIn: https://www.linkedin.com/in/bersin/  The Josh Bersin Company: https://joshbersin.com/about-the-josh-bersin-company/  Preorder Superpowered on Amazon: https://a.co/d/01GKWkcc  Stay up to date on everything happening in cloud, AI, and security. Sign up for our weekly newsletter: https://www.pluralsight.com/technews/ 

Where does bias actually enter an AI system, and what happens when organizations move fast without a plan to catch it? Recorded live at UNLEASH World in Paris, Josh sits down with Dr. Lyron Andrews, Pluralsight Author Fellow, ISO 42001 Lead Implementer, and author of Pluralsight's Prompt newsletter. Drawing on more than four decades in tech, Lyron explains why AI doesn't fix broken workflows, it accelerates them, and why most bias is unconscious, shaped by who is in the room and what data gets collected. He also shares how a biometric airport system repeatedly failed to recognize him, a failure later traced to training data that lacked diversity. The conversation is full of practical guidance for HR and technology leaders. Why hiring is often the first place AI amplifies bias. The difference between responsibility and accountability, and why executives ultimately own AI outcomes. A simple mission, strategy, and product test for evaluating any AI vendor. How LLMs can create an echo chamber inside an organization, and why scheduled self-audits matter. Lyron connects his doctoral research on critical thinking to spotting bias and closes with two steps every HR leader can take next week: build baseline AI literacy and define what "human on the loop" looks like in their organization. Connect with Dr. Lyron Andrews on Linkedin: Dr. Lyron Andrews | LinkedIn Stay up to date on everything happening in cloud, AI, and security. Sign up for our weekly newsletter: https://www.pluralsight.com/technews/ 

How do you prove that upskilling actually pays off? In this episode, Josh sits down with Molly Poeschl, Director of Enterprise Supply Chain Product Management at Kimberly-Clark, who stood up a brand-new product management organization inside one of the world's most established consumer goods companies and had to build the playbook as she went. Molly breaks down the three things her team measures to show learning ROI: engagement, user adoption, and movement on real business KPIs. She also explains why the hardest return to capture is the one that matters most: frontline workers who no longer fear technology and now treat it as a partner. The conversation is full of practical ideas for L&D and technology leaders. Why one-size-fits-all training is the biggest mistake leaders make when presenting learning outcomes, and how role-based learning tracks fix it. How to resolve competing definitions of success across plant managers, planners, and executives by telling the story behind the data. How Kimberly-Clark tied learning paths directly to its product roadmap. And Molly's take on the AI headlines: it is not eliminating jobs, it is taking the mundane clicking off people's plates. Molly closes with two practical steps any leader can take today to tie upskilling to measurable outcomes. Chapters: 00:00 Intro 01:10 Molly's journey to Kimberly-Clark 03:16 Why product management over project management 04:36 Launching the Enterprise Product Management Organization 06:15 Writing a new playbook from scratch 08:48 What ROI actually measures in upskilling 10:40 From solution-first to value-first thinking 12:15 The return that doesn't fit in a spreadsheet 13:52 How different stakeholders define success 15:25 Resolving competing KPIs by telling the story 16:55 Communicating value to learners 20:01 Turning a business outcome into a learning path 22:47 Meeting people where they are 25:31 Communicating ROI to executives 27:40 The biggest mistake leaders make 30:27 Why skills investment survives budget cuts 33:46 What the AI headlines are missing 35:54 Human qualities that matter most now 38:22 Two practical steps to prove ROI 40:11 Connect with Molly and closing thoughts Connect with Molly Poeschl: LinkedIn: https://www.linkedin.com/in/mollypoeschl/ Kimberly-Clark: https://www.kimberly-clark.com/ Stay up to date on everything happening in cloud, AI, and security. Sign up for our newsletters: https://www.pluralsight.com/technews/ #PluralsightPodcast #Pluralsight #AI #Upskilling #LearningAndDevelopment