DiscoverCall Center Boss
Claim Ownership
16 Episodes
Reverse
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Acknowledge the issues with your prospect
Read the picture so that your client can envision the result of the outcome. The features are a means to the end result, which is the only thing your client cares about.
If you are not seeing this improvement, it is time to look internally. Are you truly working as hard as possible? Are you working as hard as you did last month?
Make sure that your qualifying your prospect before you begin your sales presentation.
A couple of phrase to get you unstuck
Transitional phrase to regain control of your call
Stay on point!
For his questions properly so that your prospect is compelled to answer.
How to show empathy on a call call and why it is important
I offer a real world tip that is simple and really works. Give it a try!
I show you how to deal with one of the most common pushbacks then we all deal with on a daily basis.
Quick rant regarding those that make excuses
"I already have a supplier for that"
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United States