商英get到手 职场任我走

付款/转账1.     Settle the balance(付余款，付尾款)l  Could you please settle the balance of the invoice at your earliest convenience?2.     Arrange the payment(安排付款，准备付款)l  We will await the funds to come back into the account and arrange the     payment.3.     Transfer funds（转钱）l  Unfortunately, we can’t transfer funds until we receive the transaction back into our account.l  The other option is to transfer the funds directly to our bank account.4.     Make the payment（付款）l  I have made the payment today and it should clear their account in the next few days.5.     Send the payment（付款）l  I have sent payment to both vendors.6.     Settle the payment（付款）l  You have already settled the payment of this order.

第一次：This is just a friendly reminder that payment on invoice (number), which we sent on (due date), is due today. You can make a payment to the bank account  on the invoice.另礼貌套话l  I would be grateful if you could confirm that everything is on track for payment.l  I would be grateful if you could let me know when we canexpect to receive your payment.l  Please let us know about when payment will be made as a matter of urgency.l  Could you reply to this message and let me know you’re received my email?第二次：Our records show that we haven’t yet received payment on invoice(number), which we sent on (due date) and is overdue by one week. Could you possibly check this out on your end?If the payment has already been sent, please disregard this notice. And if you’re lost the invoice, please let me know, and I’d be happy to send you another copy.第三次： I emailed you quite a few times to remind you of the pending amount of (payment amount) for invoice(number). As another reminder, payment was due two weeks ago.     If you have any queries疑问regarding this payment, please let me know. I’ve also attached a copy of the invoice to this email, in case万一the original was lost or deleted.

国际邮寄1.Do you want to mail it by sea?2.Do you want to parcel insured?3.I wonder if this parcel is overweight?4.I labeled the parcel before posting it.5.Shall I tie捆上 the parcel 包裹or use sticky tape透明胶?6.Please send this parcel by express delivery.7.Do you want to mail it by air or only by ordinary mail?       平邮8.Make sure the parcel is tied up before you mail it. 捆好9.How much is the postage for a parcel to the u.s.a.? 10.Please tie the string线，细绳 tight on that parcel or it may come undone已解开的.

出口商回绝降价：XX USD is the bottom price we could achieve, however, in order to start the mass order c出口商回绝降价：XX USD is the bottom price we could achieve, however, in order to start the mass order cooperation and extend our long term strategic business relationship for upcoming opportunities and explore the market together, we applied a special price discount with extremely weak profit to satisfy your targeted rate, and the final no regret offer would be xx USD after the great efforts to negotiate with our management team, hope you could understand the situation and we will also continue to provide best cost-performance products to you as well as global customers.我方价格和市场价一致：l  Our price is reasonable, compared with that in the international market.l  The price （comes in line with符合，与。。一致）the (ruling price市价，时价) in the world market.你方报价和市场价不符：l  The price you counter offered is not in line with theprevailing market当前市场. We find it too low to be acceptable.已经比市场价更低：l  Our price is lower than that in the international market.l  You’ll see that our offer compares favorably with the quotations you can get elsewhere.需保成本：l  We are not in a position to entertain business at your price按你方价格不能成交, since it is far below our cost.l  We’ve kept the price close to the cost of production. 价格压到生产费用的边缘了量大从优：l  An order of 100 or more is eligible to receive a discount.打感情牌：l  If it had not been for our good relationship, we couldn’t have made you a（firm offer报实盘（物价）at this price.因为质量好：l  Given the high quality of our product, we believe that this is a reasonable price.确定无法让步：l  After careful thought, we must state that our price is moderately fixed已确定 and we are not in a position togrant同意 允许 授予the reduction you asked for.l  I’m afraid that we will be unable to lower our price any further.l  Unfortunately, $120 is the lowest price we can offer on this product.l  Our quote is the best effort we can make.l  We cannot offer a further discount.

1.       Push off 推迟,离开,推开l  Let’s push off the meeting to next Tuesday and give us more time to prepare.Push back 把…向后推，推回，反弹，反击l  The firm wanted to push back the deadline but was refused.l  But we have ways to push back.2.       Pinpoint精确找到l  Can you pinpoint the cause of the problem?l  IT are still unable to pinpoint the source of the computer virus.3.       Prioritize优先处理,优先考虑l  If you want to do your job efficiently, you have to learn to prioritize.l  Can you prioritize the report? It needs to be sent out before the board meeting.4.       Get off track脱离正轨，跑题l  If things are getting off track, we don’t wait for the end to see what was and what wasn’t done, there’s still time to get things back on track.l  We got a bit off track there. Let’s stick more to our topic today.5.       Request请求l  If you have additional requests or questions, you know where to find me.l  Could you request it from Tom? he should be able to provide all the information you need.6.       Indicate表明/预示l  The research indicates that 90% of our employees feel more safe working from home during COVID-19.l  The latest polls indicate that the two parties are neck and neck. 旗鼓相当，不分上下7.       Reassess重新评估l  We have to reassess our timetable.l  Should we reassess our need for the open role?8.       Assume设想，假定，采取l  I assume he will be there.l  I assume you are right.9.       Supposed本应该，假定的l  I was supposed to send out the file yesterday, but I am still waiting on Finance for last year data.l  Aren’t you supposed to be home? You are sick, get some rest!10.    Second 支持同意l  I second that.l  The motion议案，动作，运动 has been second.11.    Disregard忽略l  Please disregard my previous email.l  I can’t keep disregarding those spam emails – I need to report them.12.    Contradict相矛盾，反驳，否认l  His comments contradict to speech made earlier by the CEO.l  The analysis in two files contradict to each other.

1.       Put in a good word说好话l  I will put in a good word for you with the recruiter.l  Please put in a good word for me with the supervisor.2.       Restructure 整顿 整形l  The company is restructuring its accounting department.l  She was laid off裁员when the company restructured sales department.3.       Troubleshoot故障查找 动词l  Follow the error messages to troubleshoot.l  We need to troubleshoot and strengthen the whole team.4.       Delegate委派l  We were delegated to clean up the data.l  He was always overburdened with too many trivial 琐碎的tasks because he found it impossible to delegate.5.       Differentiate区别l  We need to differentiate our product from our competitors’.l  This model helps us to differentiate two different variables.6.       Highlight强调l  Let me highlight important information from the meeting.l  Could you highlight your past experience?7.       Pay attention to注意l  Please pay attention to an email from HR about themandatory survey.l  Could you pay attention to details when preparing the report?8.       Evaluate评估/评价l  The market situation is difficult to evaluate.l  End of year, every employee needs to objectively evaluate their work.9.       Carry out 贯彻,完成l  The project was carried out over a two months period. 历时2月l  Make sure those candidates are competent to carry out the work.10.    Revamp 改革/改造/修补/改进/翻新l  We are revamping the management system and we would like to hear your thoughts on that.l  The whole process needs to be revamped.

1.       Sort out解决：l  There are small technical problems to sort out, but the idea is cool enough.l  We urged them to sort out the problem sooner rather than later.2.       Hold up耽搁：l  Sorry I am late. I get held up at another meeting.l  They should have finished that job on Friday – what’s holding them up?3.       Think through认真思考：l  Before you start the project, think through the processes and procedures.l  This guidance will help you to think it through.4.       Point out指出：l  I want to point out one area that is also important to our analysis.l  Could you point out some important tabs?5.       Call off 取消：l  Since the COVID, let’s call off the annual party for this year.l  A lot of national conferences were called off because of COVID-19.6.       Put off 推迟：l  We’ve had to put off our team event until next summer.l  The meeting has been put off for a week.7.       Chip in插嘴：l  Forgive me in chipping in like this, but I think I know a better way to get to solve this problem.l  You can chip in anytime.8.       Run by征求意见l  Can I run a few ideas by you? 商量一下l  When you have a chance, I’d like to run the new policy draft by you.9.       Set up/arrange 安排l  Can you arrange a meeting with marketing to make sure we are on the same page?l  We should arrange a meeting to talk about this.10.    Schedule 计划安排l  I scheduled a dental appointment for tomorrow afternoon. I’d like to take half day off.

1.       Bring up提出：l  Tom said the issue would be brought up again at the next meeting with marketing department.l  I hate to bring this up, but I would like to take couple days off 请几天假during our busy season 旺季in January.2.       Move on移到下一个：l  Can we move on to the next item on the agenda?3.       Add补充：l  Tom, do you have anything else to add?l  Nothing to add from my end.4.       Comment注解，意见：l  You can comment on the shares file, or reply to my comments.l  Please comment on the file if needed.5.       Rush赶着做：l  Can you rush me a copy of the report?l  Don’t rush your decision. You’ve got plenty of time.6.       Research查找：l  Can you research on that and get back to me?l  I have been research into possible ways 一直在研究可能的方法for representing the report.7.       Wrap up完成：l  Let’s warp up the work and go home.l  I will wrap up the report and start transitioning 过渡to the next task on the list.8.       Take on承担：l  I am afraid that she can’t take on any extra work.l  I feel ready to take on new responsibilities. 9.       Take over接手：l  She decided that I was the ideal person to take over the job.l  Lisa will take over accounts payable when she is on maternity leave.10.    Look into调查：l  Could you look into last year numbers?l  I have set up a meeting for us to look into the problems.

1.       Clarify 解释：l  Could you please clarify exactly what you are asking?l  I will clarify that later in our meeting.2.       Walk through 过一遍：l  Could you walk me through the process of cash management?l  He will walk through the process with you.3.       Run through 快速过一遍：l  Could you run through the main points from the report please?l  I am just going to run through the main project goals.4.       Look through 浏览：l  Can you look through the memo备忘录 to see if you have any comments?l  I will look through last year file before I get started.5.       Catch on 理解：l  I know you were late for the meeting earlier. Were you able to catch on what he was saying?l  Sorry, could you repeat and speak slower? I didn’t catch on the last part.6.       Catch up 交流/跟上：l  It has been great catching up with you. 很高兴和你交流 let’s do this again soon.l  I will probably stay late today since I need to catch up赶上some work.7.       Fill in for someone 做别人的工作 / fill someone in 告诉某人…事情：l  Could we hire a temp临时工 to fill in for her while she is onmaternity leave休产假?l  I won’t be able to attend the meeting. Please fill me in afterwards.8.       Address解决提出：l  Can you address the issue? What’s the next step?l  The problem will only get worse if you don’t address it now.9.       Work on 努力做：l  Don’t worry about that, I am working on it.l  I am taking a course to help me work on提高 my French before I take my trip next summer.10.    Consider考虑：l  We are considered you for the job.l  She refused to consider my request.

主持会议（正式）How to run/chair a meeting1.     欢迎大家l  First of all, I’d like to welcome everybody and thank you for coming to today’s meeting.(很正式的会议)l  I’d like to start by thanking all of you for agreeing to meet at such short notice. (紧急会议)l  Hello everyone and welcome.2.     介绍特殊嘉宾 if anyl  Before we get started, let me introduce xxl  Let’s go around the table and introduce ourselves.3.     告知大家谁不能参加 if anyl  I’d like to apologize on behalf of xx. 代表。。道歉l  He can’t be with us today due to xxl  Unfortunately, xx can’t join us today.4.     会议目的/摘要概述l  The purpose/goal of today’s meeting is..l  The first item on the agenda is..l  Then we will move on to the next item, which is..l  After that, we’ll look at..l  And finally, we’ll discuss..5.     寻求意见l  Xx，what are your views/thoughts on this?l  Xx, can you give us your feedback?l  Would anyone else like to comment on this?l  Does anyone have anything else to add?6.     向发言者提问l  Could you please clarify the second part? What exactly do you mean by…?l  Could you explain that in more detail?l  I’m not sure if I follow you. Would you mind going over that again please? 7.     组织讨论&控制进程l  If nobody has anything else to add, let’s move on to the next item.l  I’m afraid we don’t have time to discuss that in today’s meeting. Let’s add it to next week’s agenda.l  We’ll have to come back to that at the end of the meeting.8.     分配任务l  Xx, can you keep up to date with使记到最近日期，跟上the latest projects?l  Xx, could you please follow up on...with xx?l  Xx, please get in touch with xx.l  I will set up a meeting for tomorrow with xx to get her thought on xx.9.     总结会议l  Let me briefly summarize what we’ve discussed today.l  Before we finish, let me summarize the main point. We’ve decided to/agreed that…10.   结束会议l  Well, I think that covers everything. Thank you everyone and I will talk to you next Monday.l  That brings us to the end of this meeting. Great job everyone.

Explaining the procedure and clarifying the purpose of the meetingl  Given the timing today, let’s focus on…l  The main objective today is…/What we want to achieve today is…l  This is a working session so please feel free to ask any questions as we go along.l  Could you all please stay on mute during the presentation?Dealing with connection problemsl  Could you go on mute if you are not speaking as there is a lot of background noise?l  I’m sorry. What was that?l  I’m sorry. I didn’t catch what you said. The line was breaking up.Asking participants for their opinionsl  Xx, do you have anything to add?l  Any questions before I move on to the next slide?l  I have a question about…l  How will the xx affect xx?l  I didn’t understand why..l  Could you clarify the second step in your solution proposal?Summarizing.l  Let me just summarize that for everyone.l  Just so we all understand, can I just clarify a couple of points for everyone?Ending the calll  I’ll follow up this conference call with the action items list and I’ll also set up another meeting.l  Thanks everyone and I’ll speak to you all soon.l  Thank you to everyone for your contribution today.

Conference callAnnounce yourself and welcome participants.l  Good morning/afternoon, this is xxl  Good afternoon Tom. Thank you for joining us today/Good to have you here.l  Let’s give Tom/others a few minutes to join.l  I’d like to mention that we have xx joining us today.l  Hi, everyone, thank you for waiting. Another meeting ran overtime.Making small talkl  How is everyone?l  How was everyone’s weekend?l  How’s everyone’s week going?（插播 small talk技巧）三个技巧：1.     夸赞Drop a complimentl  **You look great today. **l  You look very refreshed. Did you have a good rest over the weekend? 前面升级版l  You look great with this shirt! / That is a nice dress! It looks great on you. Where did you get that? / I like your bag/shoes! Very classy.优等，漂亮 Did you just buy it?l  Great job on the presentation this morning 某某. Everyone was talking about it at the pantry 茶水间just now.2.从身边事物入手Use a surrounding object as an anchorl  从演讲者入手: The speaker is doing a great job. I like the section where he talked about the role of innovation in startups. What do you think about that? l  从commute入手: I had such a hard time finding the location! It took me about 20 minutes to find the place. What time did you get there?l  从对方午餐入手: It smells so good, what is that?l  从菜单入手:I’m thinking between the Salman salad & Crab cake, and I’m not sure which one to pick. They both look so good, don’t they? 3.介绍自己Introducing yourselfl  I don’t think we’ve been introduced. I’m xx l  You must be xx. I’m xx.

合同谈判话术客套话：l  I am glad to talk with you today to discuss the detail of your order.l  I’d be happy to answer your questions.l  I hope this meeting will be productive.求同存异：l  I can see that we have a conflict here. Maybe we can find a way around it.l  I understand you can’t meet (my shipment deadline). However, we need to come up with some options that will get my delivery there faster. Let’s brainstorm.以退为进：l  If you can make a concession让步, I think we can discuss this further.各让一步：l  Let’s meet each other halfway/make some compromise.妥协委婉拒绝：l  I think we need more time to consider this request.l  I’ll have to check with my boss. I’ll let you know as soon as I got the answer.l  We really want to cooperate with you again. However, with what you are currently able to offer, we may have to decline this time.l  I appreciate all you’ve done to make this deal work. Problem is, I may not be able to accept the terms you’re offered. l  Your offer is tempting. However, I will have to consider my options. 转移话题：l  We seem to have a deadlock here.僵局l  I suggest that we can take a little break.

Phone call开头介绍/寒暄Hello，good morning/afternoon, this is xx sales manager from xx company, how are you? / How’s it going?Hello, xx, this is xx speaking. Is it a good time to talk?进入正题l  So, regarding…/In regard to… /Today we are going to talk aboutl  Have you read through my email?l  Back to the project, may I know…?没听清没听懂l  Sorry, it seems like your voice is breaking up. Could you please say that again?l  Sorry, I didn’t catch the last sentence.l  I can’t hear you clearly due to the noise in the background.回应客户（积极）l  Oh. That’s awesome!l  Great to hear that！l  I am so excited to know this!回应客户（消极）l  I’m afraid…but…l  I am sorry it may not meet your requirements as…同意客户l  Exactly!l  Definitely!l  I can’t agree more!l  I think we are on the same page.结束通话l  Okay, I think that’s everything for today.l  Let’s keep in touch and talk soon!l  I will talk to you soon! Bye!l  It’s nice to talk to you, and enjoy the rest of your day！

发错邮件时解释第一：apologize表达歉意l  I want to apologize for mixing up混淆 the files for xx company and xx company. (发错附件)l  You may have noticed that we sent you the wrong (type of information) in our last email. (发错信息或附件)l  You might accidentally receive the email below. I apologize for any confusion. (发错人：可再次转发错的邮件，且把subject line改为Oops开头)l  I’m sorry. I didn’t mean to…/ I’m particularly sorry for..(万能)l  Please allow me to apologize for…/ please accept my apology for..（+道歉原因，万能）l  I would like to apologize on behalf our company. (代表公司给客户/甲方道歉)第二：acknowledge/recognize 表示认识到给对方的不便l  We are sorry that would cause you inconvenience…l  I understand that our actions meant…l  I can imagine that you felt like..l  We see that our actions impacted you unnecessarily…第三：explain 解释原因l  In our efforts to optimize our distribution process优化分销流程的过程中, we overlooked…忽视了…l   The defect/problem was caused by…l  The error was due to… l  Our internal communication failed. As a result of …第四：promise保证下不为例（用于代表公司对外发的承诺邮件）l  We’re convinced that the changes we’ve implemented will prevent this from happening again.l  In the future, our focus will be on…,so that  l  We’ll be increasing our efforts when it comes to…, so that in the future..l  We’ve increased our efforts to ensure that…l  I can promise you that the highest quality standards will be met going forward.继续满足最高的质量标准示例：Hi，xxYou may have noticed that we sent you the wrong xxx in our last email.First, we want to apologize for any inconvenience our mistake might have caused you.Our (problem cause) and this resulted in导致了(issue).Nevertheless, we want to continue to provide you with the best service we can, so please accept this coupon for your next purchase on our website.Feel free to contact us anytime if you have any questions..Kind regards,

催劝客户尽快下单1.     In order to keep this spot in production the factory really needs to receive your deposit this week and put your order into their schedule officially. We only have until the end of this week and we have convinced factory side that by showing your remittance汇款(rather than funds in our account) they’ll hold thisspot. Otherwise, they’ll have to give it to one of the dozens of other people desperate to get stock in.2.  I only write this email to inform you of the situation, no pressure whatsoever, if you don’t need your stock until around April 2021 then there is no issue at all. It makes no difference to us, just trying to help as I know you are extremely busy.The last thing I don’t want is for you to come back online in a few weeks and get frustrated that you won’t have any products arriving until April 2021.

套用句型1.     未收到回复，确认对方是否收到l  As there is no reply from you regarding to my below email, would you please let me know your comments accordingly(因此，于是，相应的，照着)由于没有收到你对我以下邮件的回复，请问你是否可以告诉我们你的反馈？l  I was wondering if you received my mails as below. Could you please kindly check it and let us know your valuable comments?2.     跟进老客户，问有无新订单l  It has been a while since your last order, sincerely hoping our product performs well in your market. Please let us know if you have a new order plan. It will be a great pleasure for us to work with you.l  过年前下单I was writing to let you be advised that + specific issue (e.g this year’s CNY holiday will be earlier than previously from 24th Jan 2020). Therefore, I was wondering if you have any intended有意的，打算order plan? It will be helpful if you can share with us the information.3.     老客户寒暄l  Glad to receive your reply, and taking the time to send us your valuable feedback.l  ** Time can tell a lot, like our good partnership and cooperation during the past xx years. We would like to and will always value our friendship over the future more years.4.     开发新客户：发目录或询问数量l  After carefully review your product requirement, we have selected some of our items and here send you the attached picture/cataloguefor your reference.l  After your checking, please kindly let me know your intended items and quality.

（四）邮件结尾closing line1.     Have a nice day/weekend.2.     Hope it helps.表示你可以提供帮助l  If I can be of assistance,有帮助，有好处 please do not hesitate to contact me.l  Drop me a line告诉我if I can do anything else for you. l  Please let me know if this works / if you are available / if that sounds good / if you need anything else.对方等你消息时l  I will let you know (what I hear back) / (once the information is available).l  I will keep you updated on this matter.期待得到回复等..l  I look forward /（Looking forward) to hearing from you soon / to getting your feedback / to meeting you next Tuesday/ to speaking with you tomorrow / to discussing the details and next steps. （五）  Sign offl  Thanks / thank you.l  Best l  Regardsl  Sincerely+全名自动回复模版  automatic out of office message reply万用模版templateThank you for your email. I will be out of the office from xx to xx and will have limited access to email. If this is urgent, please contact (name) at (email) or (phone). I will do my best to respond promptly to your email when I return on xx/xx.Best regards,

1.1   schedule a meeting / calll  Would you be available for a quick call(tomorrow/this week/at 11am on Tuesday)to talk xx (through XX Wechat)?l  Wanted to see if you would have a few minutes tomorrow to talk on the phone?l  I think a quick phone call would help us make sure we’re on the same page.l  We are happy to jump on a call to discuss.l  I would like to schedule a meeting on Tuesday if you are available then.l  I will send out an invite for 11:30. / I will update the invite. Talk to you then. l  I think meeting in person would be perfect. Let me know what timing makes sense.l  We are at xx training from Mon-Wed, but could break away for a few minutes to walk through it. Alternatively, we could walk through it Thursday or Friday. 提供资料/信息l  Below you will find more info on xx and the xx.l  Please refer to the attachments for details.详见附件l  Please find attached the following: 查收附件l  Unfortunately/I am afraid that..(inform 坏消息e.g. we need to reschedule/rearrange/cancel the meeting).l  We have a few deliverables 名词可交付物，成果 for you today. They are as follows:感谢l  Thank you for that information/ that clarification/ the update.l  Thank you in advance!l  Thank you for your help/assistance.（帮忙后）l  I would appreciate your help/input/feedback.l  Any feedback/guidance/insight on this would be greatly appreciated.l  Sounds good / Perfect. Thank you!l  Thanks for your time this afternoon.l  It was so good to see you yesterday! Thank you for taking the time to walk through the process with us and hear out our ideas!l  Thank you again for your time yesterday. Xx and I were discussing how helpful it was to walk through the models and the projections in person.

 Inquiry 咨询/询问l  We have a number of questions which we hope you could answer. First of all, xx. Could you also xx? Last, xx.l  我们有一些问题希望你能回答。首先，xx。你也能帮我xx吗?最后,xx。l  We would appreciate if you could clarify what the current issues with xx (e.g. the delivery system are), and confirm when you expect them to be resolved.l  如果您能阐明xx目前存在的问题(比如交付系统)，并确认您希望何时解决的话我们会非常感激。l  I would also like to know about some more details/background/context about xx (e.g. the product).l  我还想知道更多关于xx的细节/背景/(例如产品)l  Can you tell me which agency/(who) might be able to give me background information on xx?l  您能告诉我哪个中介机构可以提供我关于xx的背景资料吗?l  Would it be possible for our team to meet/call once a week?l  我们团队可以每周见面/打一次电话吗?l  Just wanted to check to see if you would like sth done (e.g. quarterly budget updated).l  只是想看看你是否想做某事(例如更新季度预算)。l  Does this include xx (e.g.the payment on xx tab)?l  这是否包括xx(例如xx账单上的付款)?l  Are you referring to xx? Are those the ones that A said that xx (e.g. they weren’t planning on doing evaluation)?l  你指的是xx吗?是A说xx的那些吗(比如他们不打算做评估)?l  Do we have enough data/details from A or do we need to ask A to xx。。l  我们有足够的资料/细节信息吗?还是需要请A去xxl  Are you going to be doing xx (e.g. making the adjustments to the sales report)?l  你打算做xx(例如调整销售报告)吗?l  Would you be willing to speak in the next morning on xx?l  第二天早上您愿意就xx发言吗?礼貌提醒 催催催l  催同事：Do you think you can get the signed contract back to us by Friday?l  你认为你能在星期五之前把签了字的合同还给我们吗?l  催老板：Just a brief reminder that once I receive your feedback on…, I will be ready to move forward with…l  我只想简短地提醒您，一旦收到您关于……的反馈，我将准备开始……工作。l  催客户：I look forward to hearing from you at your earliest convenience. l  我期待着尽快得到您的答复。l  May we know if there’s any update regarding…l  我们能知道关于…有什么更新吗?l  I wonder if it be possible for you to reply to my previous email regarding…?l  我不知道您是否可以回复我之前关于…的邮件?l  I was just wondering if you’d had the opportunity/chance to read my previous email about..?l  我想知道你是否有机会读我之前的邮件关于..?l  I am sorry to chase you on this, but would it be possible for you to respond to my yesterday’s email ASAP?很抱歉就此追问您，您能尽快回复我昨天发的邮件吗?